酒店客房部常用英语30句(共4页).doc
精选优质文档-倾情为你奉上PART THREE 第三部分FOR HOUSEKEEPING DEPARTMENT客房部用语Housekeeping （客房服务1）1. Housekeeping .May I come in?客房服务员。我能进来吗？2. Here are the light switch，the temperature adjuster, the closet and the minibar.这是电灯开关、温度调节器、衣柜和小冰箱。3. There are 2 scokets in the bathroom, one is for 110V and the other is for 220V. 浴室内有两个插座，分别是用于110伏和220伏电压。4. The hot water supply is round the clock in our hotel.我们宾馆有24小时的热水供应。5. The menu is on the door knob. Mark down the items and time for your breakfast and hang it outside the door.这是挂门餐牌。请标明用早餐的品名和时间，并把它挂在门外。6. Heres the hotels service booklet and the telephone directory. You can make DDD calls and IDD calls from your room.这是我们宾馆的服务指南和电话号码本。您可以从房间内打国内直拨电话和国际直拨电话。7. Excuse me .May I clean your room now?对不起，打扰了。我现在能不能为您打扫房间？8. We usually make up the check-out rooms first, but we can do your room earlier on your request.我们通常先做走房，但我们也可以按您的要求先做您的房间。Housekeeping （客房服务2）9. Im sorry to hear that youre ill. Shall I get you a doctor?听到您生病了，我很遗憾。要我给您请个大夫吗？10. If you dont want to be disturbed, just hang the DND sign outside the door.如果您不想被打扰，就请将这“请勿打扰”的牌子挂在门外。11. Im afraid youll have to contact the front office for the extra bed.恐怕您得和前厅部联系加床事宜。12. Just leave your laundry in the laundry bag.请把要洗的衣物放在洗衣袋中。13. We charge 50% more for the express laundry service.快洗服务我们加收50费用。14. Our hotel will pay for the laundry damage. The indemnity shall not exceed 10 times the laundry fee.我们饭店会赔偿洗衣毁损。赔偿费不超过洗衣费的10倍。15. Our guest center provides baby-sitting services. There are some experienced and reliable baby-sitters.我们房务中心提供婴儿看护服务。那儿有富有经验且又可靠的保姆。16. The baby-sitting service is 10 yuan an hour, for a minimum of 4 hours. 托婴服务收费为每小时10元，4小时起算。17. Ill bring one more blanket to you right away.我马上给您再拿条毯子来。18. Im sorry, but youll have to pay penalties for it.对不起，为此您需付罚金。Housekeeping （客房服务3）19. Im awfully sorry about it.我对此十分抱歉。20. I do apologize for my mistake.我为我的错误而道歉。21. Sorry to have caused you so much trouble.对不起，给您添麻烦了。22. I assure you it wont happen again. Ill be more careful another time.我保证这件事以后不会再发生了。以后我一定要仔细些。23. GuestWhy hasnt my baggage been sent up yet?客人：我的行李怎么还没有送上来？GSA-Im sorry for the slowness. The bellman is carrying your baggage up now.服务员：我为服务迟缓而表示抱歉。行李员正在将您的行李送上来。24. Guest This pillow case is so dirty .客人： 这个枕套这么脏。GSA -Im sorry. Thank you for bringing this to my attention. Ill bring you a clean one at once.服务员：对不起，谢谢提醒我这些。我马上给您拿个干净的来。27 Guest -The air-conditioner is not working well.客人：空调器出了问题。GSA -Sorry. Ill send for an electrician to fix it right away. 服务员：对不起，我马上给您请个电工来修理。28. Just a moment, please, sir. Ill get you the manager to take care of the problem.请稍候，先生。我给您请经理来解决这个问题。29 May I make the turn-down service for you now? 我可以做夜床吗？30May I supply the Mimi-bar for you? 我可以补充您的小酒吧吗？管家部常用英语常用单词：枕头 pillow 毛毯 blanketry 毛巾 towel 浴巾 被子 quilt 杯子 glass 椅子 chair 香皂 soap 牙刷 tooth brush 卷纸 toilet paper 拖鞋 slipper 剪刀 scissors 浴帽bathing cap 梳子 comb 被套quilt cover床单bedsheet 剃须刀 shaver 针线包lady's companion 房卡 room key卫生巾sanitary towel 灯泡 lamp 马桶lavatory 洗衣 laundry 衣柜 bureau网线 line 插座electrical outlet 信纸 抽屉 drawer 信封 mailer窗户 window 门 door 地毯 carpet 扣子clasp 烟缸 ashtray 浴缸bathtub冰箱 refrigerator/fridge 空调 air condition 电话机telephone 指甲钳nail clippers电烫斗 electric iron 灭蚊器mosquito killer 电视机 TV set / television 电水壶 electric kettle 计算器calculator 手机充电器 mobile charger台灯 reading lamp 衣架 clothes rock 保险箱 coffer 安全套 condom 冰桶 ice cast 舞厅 dancing room/dancery 游泳池swimming room / natatorium蛋糕 cake 冰块ice 咖啡 coffee 啤酒 beer 早餐 breakfast 饼干 cookies 茶叶 tea 薯片 photo chops 雪碧 spring 可乐 cola 矿泉水mineral water 巧克力chocolate 牛奶 milk 报纸 news paper 开关 switch请即打扫 cleaning 加床 add bed 夜床服务turn-down service 专心-专注-专业
