TS16949中英对照.doc

【精品文档】如有侵权，请联系网站删除，仅供学习与交流TS16949中英对照前言ISO (the International Organization for Standardization) is a worldwide federation of national standards bodies (ISO member bodies). The work of preparing International Standards is normally carried out through ISO technical committees. Each member body interested in a subject for which a technical committee has been established has the right to be represented on that committee. International organizations, governmental and non-governmental, in liaison with ISO, also take part in the work. ISO collaborates closely with the International Electrotechnical Commission (IEC) on all matters of electrotechnical standardization.ISO(国际标准组织)系国家标准机构之全球性联盟(ISO会员机构)。国际标准之准备工作系透过ISO技术委员会正常地执行。任一会员机构对技术委员会已建立之主题有兴趣者皆有权利参加该委员会。与ISO有联系之国际组织，无论是官方或非官方亦可参与此项工作。ISO组织于所有电工标准化之事务方面，与国际电工协会(IEC)有密切合作。International Standards are drafted in accordance with the rules given in the ISO/IEC Directives, Part 3.国际标准系依据ISO/IEC指令，第3部份之准则所编拟。The main task of technical committees is to pre pare International Standards. Draft International Standards adopted by the technical committees are circulated to the member bodies for voting. Publication as an International Standard requires approval by at least 75 % of the member bodies casting a vote.In other circumstances, particularly when there is an urgent market requirement for such documents, a technical committee may decide to publish other type of normative document.- an ISO Publicly Available Specification (ISO/PAS) represents an agreement between technical experts in an ISO working group and is accepted for publication if it is approved by 50% of the members of the parent committee casting a vote;- an ISO Technical Specification (ISO/TS) represents an agreement between the members of a technical committee and is accepted for publication if it is approved by 2/3 of the members of the committee casting a vote.技术委员会的主要工作是拟定国际标准。技术委员会采用之国际标准草案须传递至各会员国投票。欲公布出版为国际标准，最少需要75%之会员机构投票赞成。某些情形下，尤其是市场上对此类文件有迫切要求时，技术委员会可以决定出版另一种型态的规范文件：-ISO公用规范(ISO/PAS)表示ISO工作小组的技术专家之间已达成协议，且经过原委员会投票，50%的会员同意可以出版。-ISO技术规范(ISO/TS) 表示技术委员会会员之间已达成协议，且经过委员会投票，2/3的会员同意可以出版。An ISO/PAS or ISO/TS is reviewed after three years with a view to deciding whether it can be conformed for a further three years, revised to become an International Standard, or withdraws. In the case of a confirmed ISO/PAS or ISO/TS, it is reviewed again after six years at which time it has to be either transposed into an International Standard or withdrawn.ISO/PAS或ISO/TS在三年后会重新检讨以决定其是否再确认三年、修订成为国际标准或者废止。若结果是再确认，则六年后会重新检讨，届时只能够置换为国际标准或者废止。ISO/TS 16949:2002 was prepared by the International Automotive Task Force (IATF) and Japan Automobile Manufacturers Association Inc. (JAMA), with support from ISO/TC 176, Quality management and quality assurance.ISO/TS 16949:2002是由 “国际汽车产业工作小组(IATF)”和“日本汽车制造商协会”（JAMA）所共同制定，ISO/TC 176“品质管理与品质保证”委员会支持。This second edition of ISO/TS 16949 cancels and replaces the first edition (ISO/TS 16949:1999), which has been technically revised.ISO/TS 16949第二版公布后，第一版(ISO/TS 16949:1999) 即被取消并取代。Boxed text is original ISO 9001:2000 text. The sector-specific supplemental requirements are outside the boxes.本文中框线中的文字为ISO 9001:2000的内容，框线外文字则为汽车业增加的要求。In this Technical Specification, the word “shall” indicates a requirement. The word “should” indicates a recommendation. Paragraphs marked “NOTE” are for guidance in understanding or clarifying the associated requirement. 本技术规范中须代表强制要求，应代表建议。标示备注的章节则仅为指导纲要，目的在解释或澄清相关的要求。Where the term “such as” is used, any suggestions given are for guidance only.当用到譬如(例如或比如)时，所提供的建议都仅为指导纲要。Annex A forms a normative part of this Technical Specification.附录A为本技术规范的规范性部分。Remarks for certification(skip)验证说明（此部份内容略过）0. Introduction0. 简介0.1 General 0.1概述The adoption of a quality management system should be a strategic decision of an organization. The design and implementation of an organization's quality management system is influenced by varying needs, particular objectives, the products provided, the processes employed and the size and structure of the organization. It is not the intent of this International Standard to imply uniformity in the structure of quality management systems or uniformity of documentation.品质管理系统之采用应为一个组织的策略决策。一个组织品质管理系统之设计及实施，受到组织之不同需求、特殊目标、所提供的产品、所使用的过程，以及其规模大小与架构所影响。本国际标准并无隐含品质管理系统架构之一致性或文件之一致性的意图。The quality management system requirements specified in this International Standard are complementary to requirements for products. Information marked “NOTE” is for guidance in understanding or clarifying the associated requirement.本标准所订的品质管理系统要求，与产品之要求互补。加注“备注”之信息是提供了解或厘清相关要求之指引。The adoption of a quality management system needs to be a strategic decision of the organization. The design and implementation of an organization's quality management system is influenced by varying needs, particular objectives, the products provided, the processes employed and the size and structure of the organization. It is not the intent of this International Standard to imply uniformity in the structure of quality management systems or uniformity of documentation. 品质管理系统的采用有必要成为组织的策略决定。一个组织的品质管理系统的设计与实施，受到组织不同需求、特殊目标、提供产品、组织规模大小与结构而影响。这并非意味着本国际标准涵盖品质管理系统的架构一致性或文件一致性。This International Standard can be used by internal and external parties, including certification bodies, to assess the organization's ability to meet customer, regulatory and the organization's own requirements.本国际标准可被内部及外部团体（包括验证机构）使用，以评鉴组织符合顾客、法规及组织本身要求的能力。The quality management principles stated in ISO 9000 and ISO 9004 have been taken into consideration during the development of this International Standard.当发展本国际标准时，ISO 9000及ISO 9004所叙述之品质管理系统原则已加以考虑。0.2 Process approach 0.2流程导向This International Standard promotes the adoption of a process approach when developing, implementing and improving the effectiveness of a quality management system, to enhance customer satisfaction by meeting customer requirements.当开发、实施及改进品质管理系统之有效性时时，本国际标准鼓励采用过程导向，以藉由符合顾客要求提高顾客满意。For an organization to function effectively, it has to identify and manage numerous linked activities. An activity using resources, and managed in order to enable the transformation of inputs into outputs, can be considered as a process. Often the output from one process directly forms the input to the next.一组织为使功能有效，其必须识别及管理许多相连结之活动。一项使用资源，及加以管理以便可将输入转换为输出之活动，可视为一个过程。通常一个过程之输出可直接地成为下一过程之输入。The application of a system of processes within an organization, together with the identification and interactions of these processes, and their management, can be referred to as the “process approach”.组织内各过程系统之应用，与这些过程之识别及相互作用，以及其管理，通常可被称为“过程导向”。An advantage of the process approach is the ongoing control that it provides over the linkage between the individual processes within the system of processes, as well as over their combination and interaction.过程导向之利益为提供过程系统内个别过程间进行中的管制，以及有关于其组合与相互作用之连结。When used within a quality management system, such an approach emphasizes the importance of当使用于品质管理系统内时，此一导向强调下列各项之重要性a) understanding and meeting requirements,a)了解及符合要求，b) the need to consider processes in terms of added value,b)考虑以过程附加价值为观点之需求，c) obtaining results of process performance and effectiveness, andc)获得过程绩效与有效性的结果，及d) continual improvement of processes based on objective measurement.d)以目标量测为基础之过程的持续改进。The model of a process-based quality management system shown in Figure 1 illustrates the process linkages presented in clauses 4 to 8. This illustration shows that customers play a significant role in defining requirements as inputs. Monitoring of customer satisfaction requires the evaluation of information relating to customer perception as to whether the organization has met the customer requirements. The model shown in Figure 1 covers all the requirements of this International Standard, but does not show processes at a detailed level.图1所显示以过程为基础之品质管理系统模式，展示条款4到8过程连结的图解。此图解显示在界定要求成为输入之过程中，顾客扮演一个重要之角色。不论组织是否符合顾客要求，顾客满意度之监督，需要评估顾客感受的有关信息。图1显示之模式包含本国际标准之全部要求，但并不展现细部阶层之过程。NOTE In addition, the methodology known as “Plan-Do-Check-Act” (PDCA) can be applied to all processes. PDCA can be briefly described as follows.备注：此外，已知之“计划-执行-检查-行动” (PDCA)方法，可应用于所有过程。PDCA可以简单地描述如下：Plan: establish the objectives and processes necessary to deliver results in accordance with customer requirements and the organization's policies.计划：依照顾客要求及组织政策，建立必要之目标及过程以交付结果。Do: implement the processes.执行：实施此过程。Check: monitor and measure processes and product against policies, objectives and requirements for the product and report the results.检查：针对产品之政策、目标及要求，监督及量测过程与产品，以及报告其结果。Act: take actions to continually improve process performance.行动：采行措施以持续改进过程绩效。Continual improvement of the quality management systemsCustomerManagement responsibilityCustomerSatisfactionMeasurement, analysis and improvementResource managementOutputProductInputRequirementsProductrealization KeyValue-adding activitiesInformation flow Figure 1 Model of a process-based quality management system图例加值活动信息流图1 以过程为基础之品质管理系统模式0.3 Relationship with ISO 9004 0.3与ISO 9004之关系The present editions of ISO 9001 and ISO 9004 have been developed as a consistent pair of quality management system standards which have been designed to complement each other, but can also be used independently. Although the two International Standards have different scopes, they have similar structures in order to assist their application as a consistent pair.ISO 9001及ISO 9004之目前版本，已经发展成为品质管理系统标准的一致性配对，其已被设计为互补，但亦可以单独地使用。虽然此两个国际标准各有不同之范围，但为了易于使用，却有类似之架构，以协助其成为一致性配对之应用。ISO 9004 gives guidance on a wider range of objectives of a quality management system than does ISO 9001, particularly for the continual improvement of an organization's overall performance and efficiency, as well as its effectiveness. ISO 9004 is recommended as a guide for organizations whose top management wishes to move beyond the requirements of ISO 9001, in pursuit of continual improvement of performance. However, it is not intended for certification or for contractual purposes.ISO 9004赋予一品质管理系统目标之范围，较ISO 9001更广泛的指引，特别是在持续地改进组织之全盘绩效，包括效率及其有效性。组织之高阶管理阶层期望超越ISO 9001之要求及追求绩效之持续改进时，ISO 9004被建议作为一项指引。无论如何，其并不意图作为验证或为合约之目的。NOTE The knowledge and use of the eight quality management principles referred to in ISO 9000:2000 and ISO 9004:2000 should be demonstrated and cascaded through the organization by top management.备注 八项品质管理原则（参考ISO 9000:2000和ISO 9004:2000）的知识和应用，应由高阶管理阶层加以示范并展开至整个组织。0.3.1 IATF Guidance to ISO/TS 16949 : 2002 "IATF Guidance to ISO/TS 16949: 2002” is a document containing recommended automotive industry practices, examples, illustrations and explanations, and provides assistance in the application to conform to the requirements of this Technical Specification.This IATF Guidance documents is not intended for certification or for contractual purposes0.3.1 IATF ISO/TS 16949 : 2002 指导纲要IATF ISO/TS 16949 : 2002 指导纲要是一份包含建议的汽车业做法、范例、实例及说明的文件，可以提供一些应用方法以协助符合本技术规范的要求。此份IATF指导纲要文件不作为验证或合约用途。0.4 Compatibility with other management systems0.4与其它管理系统之兼容性This International Standard has been aligned with ISO 14001:1996 in order to enhance the compatibility of the two standards for the benefit of the user community.为了使用者共同之利益，本国际标准已与ISO 14001:1996相调和，以强化两个标准之兼容性。This International Standard does not include requirements specific to other management systems, such as those particular to environmental management, occupational health and safety management, financial management or risk management. However, this International Standard enables an organization to align or integrate its own quality management system with related management system requirements. It is possible for an organization to adapt its existing management system(s) in order to establish a quality management system that complies with the requirements of this International Standard.本国际标准并不包含其它管理系统所订之要求，例如特别是环境管理、职业卫生与安全管理、财务管理或风险管理。无论如何，本国际标准使组织能够与相关之管理系统要求，调和或整合其本身之品质管理系统。组织采用其现行管理系统，以建立符合本国际标准要求之品质管理系统是可能的。0.5 Goal of this Technical Specification The goal of this Technical Specification is the development of a quality management system that provides for continual improvement, emphasizing defect prevention and the reduction of variation and waste in the supply chain.0.5 本技术规范的目的本技术规范的目的在于发展一套品质管理系统，可提供整个供应链体系的持续改善、强调缺点的预防、减少变异及浪费。This Technical Specification, coupled with applicable customer-specific requirements, defines the fundamental quality management system requirements for those subscribing to this document.This Technical Specification is intended to avoid multiple certification audits and provide a common approach to a quality management system for automotive production, and relevant service part organization.本技术规范，伴随适用的顾客特定要求，界定了采用本文件之业者的基本品质管理系统要求。本技术规范希望可避免重复验证，并提供生产性和相关服务性汽车零组件组织，一个建构品质管理系统的共通途径。Quality management systems Particular requirements for the application of ISO 9001:2000 for automotive production and relevant service part organizations品质管理系统生产性和与相关服务性汽车零组件之组织使用ISO 9001:2000之特殊要求1.Scope1. 范围1.1 General 1.1概述This International Standard specifies requirements for a quality management system where an organization本国际标准所订之品质管理系统要求，使一个组织：a) needs to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements, anda)需要展示其一致地提供产品的能力，并符合顾客与适用法规要求，及b) aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity to customer and applicable regulatory requirements.b)藉由系统之有效应用，朝向提高顾客之满意，包括系统过程之持续改进及符合顾客与适用法规要求之保证。NOTE In this International Standard, the term “product” applies only to the product intended for, or required by, a customer.备注：在本国际标准内，名词“产品”仅适用于顾客所期望，或所要求之产品。This Technical Specification, in conjunction with ISO 9001:2000, defines the quality management system requirements for the design and development, production and, when relevant, installation and servicing of automotive-related products. This Technical Specification is applicable to sites of the organization where customer-specified parts, for production and/or service, are manufactured. Supporting functions, where on-site or remote (such as design centres, corporate headquarters and distribution centres), form part of the site audit as they support the site, but cannot obtain stand-alone certification to this Technical Specification. This Technical Specification can be applied throughout the automotive supply chain.本技术规范，结合ISO 9001:2000，明定汽车业相关产品从设计/开发、生产和（当相关时）安装/服务的品质管理系统要求。本技术规范适用于顾客指定的生产性和/或服务性零组件的组织的生产场所。支持性质的单位/功能，不论是和生产场所位于同一场所或是远距场所（譬如设计中心、公司总部和配送中心）, 因其支持生产场所，因此也要接受稽核，但不可单独取得本技术规范之认证。