抱怨便条---samples.doc
【精品文档】如有侵权，请联系网站删除，仅供学习与交流抱怨便条-samples.精品文档.Mar. 15Dear sir or Madam,（1）I'm writing to bring your attention to the problem I've had with information availability with your product. I have been （2）trying to get a person on the phone, but I failed by trying several departments. （3）I hope you will address this problem to my satisfaction, or （4）I will never do business with you again. I expect to hear from you soon. My telephone number is 0571-1234567. Thank you.John Smith抱怨、投诉便条的写作除了基本的时间、称呼、结尾客套语、签名等四项必须的构件外，在其正文处一般还要有下面四项内容：(1) 抱怨、投诉行为 (2) 抱怨、投诉内容的具体描述 (3) 要求弥补、纠正、赔偿 (4) 抱怨、投诉者对弥补、纠正、赔偿等的敦促或威胁。如果是礼貌的抱怨，则本部分不一定要有。例句：抱怨行为Im writing to report the problems with yourØIm writing to bring your attention to the problems I have had with yourØIm writing to complain aboutØIm sorry. I cant bear the noise any more.具体描述引出Heres the problem Ive had:要求弥补、纠正、赔偿I hope you can address this problem soon. ØI hope you will take steps to rectify this situation soon.ØWould you please turn it down a little?ØIt would be very kind (considerate) of you to 对弥补、纠正、赔偿等的敦促或威胁Frankly, I am not willing to put up with the situation any more. ØYou must rectify the situation, or I will take it to the court. ØIf you cant give me a satisfactory answer, I will complain it to the Consumer Association.范文赏析1：上星期天，你去买表，服务员态度非常糟糕，给经理写一封投诉便条。 Mar. 15Dear Sir or Madam,I went to your store to buy a Tianxian watch last Sunday. When I said that the price was high, the No. 5 saleswoman replied in a sarcastic tone, “You can go ahead and buy a cheap fake from other stores.” She forgot how to treat a prospective buyer! I hope you can improve your service, and give me a face-to-face apology. My telephone number is 010-12345678.John Smith范文赏析2：一年一度的高考在即，考生处在紧张的复习阶段，但周围工地轰隆隆的施工噪音总持续到半夜。假设你是居民委员会工作人员想和施工队领导反映情况，但领导不在，写张50-60左右的便条。Jun. 15Dear Sir or Madam,Im writing to bring your attention to the noise from your construction site. It is time for many high school students to prepare for their college entrance examination. But your noisy working always lasts till midnight, which has disturbed their study and interfered in their normal rest. Therefore, it would be very considerate of you to stop working before 10 oclock at least in these 10 days. Heartfelt thanks. Sincerely yours,John SmithChairman of Qingya Residential Committee
