新职业英语《旅游英语》ppt课件.ppt

Unit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。Unit 3vCheck-in at the hotelUnit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。Warming-upReading AListeningSpeaking4123Reading B5Writing6Project7Vocabulary and Structure8Self-evaluationGrammar109Unit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。Task 1Task 2Unit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。A. 假日酒店 B. 香格里拉大酒店 C. 希尔顿酒店D. 梅里亚酒店 E. 沙威饭店 F. 里兹卡尔顿酒店Task 1KeyKeyUnit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。Reading ATextTask 1Task 2Task 3Task 4Background InformationUnit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。Background Information Sustainable travel is now in the first stages of yet another revolutionmoving from eco-friendly greenhotels to completely carbon-neutral hotels. Hotels have long been cashing in eco-friendliness, touring things from energy-efficient light bulbs to dual-flush toilets. Some of them really do care, and go out of their wayto get LEED certification. But that still leaves at least some impact on the environment every time you stay at a hotel. The time has now come for every hotel to start offering a completely carbon neutral experience.Unit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。Reading ATask 1Steps:Steps:Get Ss to go through the directions.Circulate in the classroom to offer help if necessary and write useful words on the board.Do a whole-class feedback, and get one or two Ss to give a brief report.Objective: Objective: Ss get to know the characteristic of a carbon-neutral hotel.Time: Time: 10 minutesUnit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。Suggested AnswersSuggested AnswersEvery part of a carbon-neutral hotel is devoted to recycling or saving energy. Whether you are sleeping, eating or drinking, you are paying attention to environmental protection.Reading ATask 1Unit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。v URBN Hotel Shanghai is Chinas first carbonneutral hotel. It opened in spring 2008. It is located in the city center, close to shops, restaurants, colonial lane houses and Shanghais famous French concession area.v The hotel is developed from the shell of an old post office. The owners aim to operate it as an innovative, stylish hotel, combining locally sourced and recycled materials with modern design. The materials used are part of the local environmenthardwoods and bricks from old Shanghai houses.URBN Hotel Shanghai Unit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。v By doing so, the energy and materials used in the reconstruction have been minimized. URBN is in partnership with Climate Bridge, an international company offering eco-friendly solutions and “green” energy development projects for companies to reduce greenhouse gas emissions. URBN has committed itself to reducing all carbon emissions related to its operation by investing in emission reduction projects to achieve the goal of “zero emissions”.URBN Hotel ShanghaiUnit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。v When the hotel first opened, the owners signed an agreement with Carbon Green, a carbon trading company, to work together in making URBN Chinas first carbon-neutral hotel. Carbon Green helps the hotel calculate its yearly carbon footprint and f ind suitable environmental protection projects. Besides, the hotel has also installed things like a water-based air conditioning system, heat recovery ventilators and roof insulation to maximize its energy efficiency and reduce the hotels carbon footprint.URBN Hotel ShanghaiUnit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。v Of course, as well as URBN being an ecofriendly hotel, the welfare and satisfaction of the guests are not ignored. The hotel offers unique free services such as basic Mandarin lessons, Chinese cooking classes, bike tours and other similar experiences. The hotel also offers uniquely designed rooms. The rooms are all extra large, with huge beds and a super-comfortable seating area suitable for entertaining small groups of guests or watching a DVD on the flat screen TV.URBN Hotel ShanghaiUnit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。上海雅悦酒店上海雅悦酒店上海雅悦酒店是中国首家碳中性酒店，于2008年春季开业。酒店位于城市中心，毗邻店铺、餐馆、殖民屋巷和著名的旧上海法租界区。这家酒店是在一家旧邮局的框架上改造起来的。经营者利用当地可回收材料，结合现代设计，力图把它建成一个新颖、时尚的酒店。他们使用的部分材料取自当地上海老房屋的硬木和砖瓦，这样可使重建中使用的能源和材料最少化。该酒店与环保桥一家为其他公司提供生态友好解决方案和“绿色”能源开发项目的公司合作，以减少温室气体排放。雅悦酒店一直致力于通过投资减排项目减少酒店在运营过程中所有的碳排放，以实现“零排放”的目标。Unit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。酒店开业之初，经营者就与一家叫碳绿的碳交易公司达成协议，共同努力将雅悦酒店打造成中国首家碳中性酒店。碳绿公司帮助酒店计算其每年的碳消耗并寻找合适的环保方案。此外，酒店还安装了水循环空调系统、热回收换气机、屋顶隔热装置等设备，从而使能源效率最大化并减少酒店的碳排放。当然，作为一家生态友好型酒店，雅悦酒店也没有忽视客人的舒适度和满意度。酒店提供诸如基础普通话课程、中式烹饪班、自行车旅游等独特的免费服务。酒店还有设计独特的客房，所有的房间都为超大型，配有大床和一个超舒适的休闲区，可供小群客人娱乐或通过纯平电视观看DVD。Unit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。Reading AObjective: Objective: Ss scan the passage to find supporting details for main ideas.Time: Time: 10 minutesTask 2Steps:Clarify the assignment for Ss.Ss work in pairs.Ss compare their work with others.Check the answers by getting individual Ss to read the answers aloud.Provide the points Ss have missed.Unit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。KeyReading AItems DetailsItems DetailsLocation Located in 1. the city center, close to shops, restaurants, colonial laneLocation Located in 1. the city center, close to shops, restaurants, colonial lanehouses and 2. the French concession area.houses and 2. the French concession area.Opening time 3. In spring 2008.Opening time 3. In spring 2008.Materials used for building The materials are part of the local environment4. hardwoods andMaterials used for building The materials are part of the local environment4. hardwoods andbricks from old Shanghai houses.bricks from old Shanghai houses.Unit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。Reading AObjective: Objective: Ss skim the passage for specific information.Time: Time: 5 minutesSteps:Steps:Ss work individually.Check the answers with the whole class by getting individual Ss to correct the false statementKeyKey1. T 2. T 3. T 4. F 5. FTask 3Unit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。Reading AObjective: Objective: Ss get more information on eco-friendly hotel.Time: Time: 10 minutesSteps:Steps:Go through the directions with the whole class.Ss work in small groups to explore this topic.Circulate in the classroom while Ss are discussing and write useful words on the board.Ss write a brief report or make an oral presentation to the class.Make comments.( (openopen) )Task 4Unit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。Task 2Task 3Task 4Task 5Task 1Unit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。ListeningTask 1 Objective: Ss can accurately write down the missing information in the conversation.Time: 10 minutesKey1. 20 single rooms 2. check in3. receptionist 4. porter5. deliveredUnit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。Listening Wang Min: Mr. White, can we confirm the rooms, please? Weve booked 20 single rooms according to the name list you sent us. Is that right?Mr. White: Yes, thats right.Wang Min: Then, lets go to the desk to check in. . Mr. White, the receptionist would like to see the group visa, please.Mr. White: Certainly, here you are.Wang Min: Thanks. Here are the registration cards. Could you ask the members of the group to fill them in?Mr. White: Sure!Wang Min: Here are the keys and the list of room numbers.Mr. White: Thanks. But what about the luggage?Wang Min: Thats taken care of. The porter will take the luggage up to the rooms immediately. Just ask the guests to identify which is their luggage and it will be delivered to the correct rooms.Mr. White: Thank you very much.Wang Min: My pleasure.Unit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。ListeningTask 2 Objective: Ss can understand specific information and make correct choices for relevant questions.Time: 10 minutesKey1. C 2. B 3. B 4. CUnit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。ListeningMr. Green: Excuse me, Ms. Wang, would you please tell the porter to take my luggage up to my room? I cant do it by myself.Wang Min: Certainly. Is that all yours?Mr. Green: Yes, three pieces.Wang Min: May I know your room number, please?Mr. Green: Room 3102, on the 16th floor.Wang Min: OK, Ill contact the porter. Please take this elevator to the 16th floor. Your room is on the right when you exit the elevator. The porter will bring your luggage up in just a few minutes.Mr. Green: Thank you very much!Wang Min: Youre welcome.Task 2 ScriptUnit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。ScriptMr. White: Ms. Wang, can you spare me a minute?Wang Min: Sure. What can I do for you?Mr. White: All our tourists have gone to their rooms for a rest except Mr. Black. He asked if he could change to a better room with a computer.Wang Min: May I ask why?Mr. White: Oh, he wants to chat online with his daughter for a while before sleeping.Wang Min: OK. I will talk to the receptionist to see if there is an empty room with a computer. But Mr. Black has to pay for the extra expense, Im afraid.Mr. White: No problem. Mr. Black has already said he agrees to pay the extra money.Wang Min: OK, I will try to persuade the receptionist to give a discount.Mr. White: That would be better! Thank you so much!ListeningTask 3Objective: Ss can understand specific information and decide whether the given statements are true or false.Time: 10 minutesKey1. F 2. F 3. F 4. F 5. FUnit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。ListeningTask 4 Objective: Ss can find specific information from listening to answer the given questions.Time: 10 minutesUnit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。Listening Wang Min: And the room numbers are from 3102 to 3121, right?Mr. White: Yes, thats right.Wang Min: OK, Ill contact the operator. Will you inform the tourists?Mr. White: I will.Wang Min: Could you also tell the tourists well gather in the lobby by the main door at 6:45 am? Our bus will be there for us. Well have breakfast in a restaurant at the foot of the mountain.Mr. White: Thats fine. Ill tell the tourists. Thank you!Wang Min: Mr. White, according to the itinerary, we will go to visit Mount Tai tomorrow morning. Do you think we need morning calls for everyone?Mr. White: Yes, I think so.Wang Min: What time?Mr. White: Im not sure. Youre familiar with the situation here. I think you had better decide.Wang Min: What do you think about getting up at 6:00 am? Were quite far away from the mountain. If we get up early, we can avoid getting stuck in the rush hour traffic.Mr. White: Good idea.Unit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。ListeningTask 5Objective: Ss can record specific information in the conversation.Time: 10 minutesKey1. the itinerary2. four3. Summer Palace4. two5. the BundUnit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。Listening Mr. White: Thank you. Then, we stay in Xian for two days, visiting the Terracotta Warriors and Big Wild Goose Pagoda. Then go to Shanghai by air and stay for two days, visiting the Shanghai World Expo and the Bund. OK, that all seems as it should be.Wang Min: Great.ScriptWang Min: Good morning, Mr. White. Did you sleep well last night?Mr. White: Yes, thank you. How about you?Wang Min: Very well! Mr. White: Have you got the itinerary you prepared for our group?Wang Min: Yes, I have. Heres a copy of the itinerary. Please read it to see if any changes are needed.Mr. White: (Reading the itinerary) Yes, we stay in Beijing for four days, visiting the Forbidden City, the Birds Nest, the Water Cube, the Summer Palace.Wang Min: A visit to the hutongs in Beijing has also been arranged at your request. Unit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。Task 2Task 3Task 4Task 1Unit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。SpeakingTask 1 Objective: Objective: Ss know how to help tourists check in ata hotel.Time: Time: 15 minutesSteps:Steps:Ss read Speaking Task 1Ss choose the roles.Ss make a conversation.Ss role-play the conversation in class.Unit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。SamplevTour guide: Now we have reached the hotel.vPlease show your passport and I willvhelp you check in.vTourist: Oh, I cant find my passport.vTour guide: Could you check your handbagvagain?vTourist: Ive checked it three times, but stillvcant find it.vTour guide: Dont worry. Have you checkedvthe suitcase?vTourist: No, let me check it. Oh, its here. Imvso careless.vTour guide: It doesnt matter. We can checkvin now. Please be careful with yourvpassport.vTourist: Thank you very much!SpeakingUnit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。SpeakingTask 2 Objective: Objective: Ss know how to help tourists solveproblems at the hotel.Time: Time: 15 minutesSteps:Steps:Ss read Speaking Task 2Ss choose the roles.Ss make a conversation.Ss role-play the conversation in class.Unit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。SamplevTourist: My room is too dirty. Ill change to avclean one.vTour guide: Could I ask the waiter to clean it?vThen you still live in this room.vTourist: No, I really cant stand it. I want tovchange the room.vTour guide: OK, Ill ask if there is an emptyvroom.v(Several minutes later)vTour guide: Sorry, there is no empty room.vCould you live in my room? I didntvmove anything. If you think my roomvis clean, I can change the room withvyou.vTourist: OK. (Several minutes later) It is clean.vI can live in this room. Thank you.vTour guide: You are welcome.SpeakingUnit 3 Check-in at the hotel有利于学习和创新的组织管理机制，创造充满活力的创新激励机制，以市场为导向，以顾客价值追求为中心的企业文化氛围，依赖既开放又相互信任的合作环境。SpeakingTask 3 Objecti