酒店英语餐饮(共6页).doc

精选优质文档-倾情为你奉上餐厅常用English for Restaurant 餐厅用语1. Im sorry to have kept you waiting.对不起，让您久等了。2. Enjoy your breakfast, sir.请享用您的早餐，先生。3. Here is the menu.给您菜谱。4. What do you prefer, tea or coffee?您喜欢什么，茶还是咖啡？5. Have a nice evening!祝您晚上愉快！6. Welcome to our Western Restaurant.欢迎来我们西餐厅。7. Were glad to have you here.我们很高兴您来这儿。8. Im always at your service, sir (madam)随时为您效劳，先生（小姐）9. Im sorry to trouble you.对不起，打扰您了。10. Im sorry to have taken so much of your time.对不起，占用您太多时间了。11. Follow me please.请跟我来。12. Please go straight ahead.请一直往前走。13. Please turn right/ left.请向右转/ 左转。14. Im sorry, Im afraid we dont have 对不起，我们没有。（客人点的东西）15. Please take your time, theres no hurry.请慢慢来，别着急。16. Thank you for telling us, madam/ sir, Ill inform my manager about it. Please accept our apology.谢谢您告诉我们，小姐/ 先生。我会向经理报告这件事，请接受我们的道歉。17. I will be with you in a moment.我一会儿就来。18. Thank you for calling.多谢您的来电。Words1. recommend 推荐2. steak 牛排3. Would you mind? 你介意。吗？Reserving a table1. What time do you open? / When does the restaurant close?你们什么时候开门营业？/ 你们餐厅什么时候停止营业？2. Id like to confirm your reservation.我想确认一下您的预订。3. We look forward to serving you.我们期待着为您服务。4. Sorry, the line is busy. Would you like to call back later?对不起，电话占线。你等会再打来好吗？5. Could you please hold the line?请稍等一下好吗？6. Good morning. This is Guizhou Hotel. Can I help you?早上好，这里是贵州饭店。我能帮您什么吗？7. Could you repeat it, please?请您再说一遍好吗？8. I want to reserve a room for two hundred people to hold a dinner party.我想预订一间能容纳两百人的宴会厅举行晚宴。9. Im sorry we are booked out for this evening.抱歉，今晚订满了。10. When are the restaurant hours?餐厅营业时间从几点到几点？11. I prefer a table by the window. My wife loves the night view of Guiyang.我想要一个靠近窗户的桌子。我夫人喜欢看贵阳的夜景。12. Im sorry. The tables by the window are all occupied.对不起，靠近窗户的桌子全都有人了。13. Is there any private dining room left?请问现在还有包间吗？14. We have received many bookings and I cannot guarantee a table by the window.我们已接到许多预订，因而无法向您保证能有一个靠窗的桌子。15. Have you booked a table?您有预订吗？16. Have you got a table for two, please?请问您有两个人的桌子吗？Words1. Reserve 预订 v2. Reservation 预订 n.3. Book 预订4. repeat 重复5. hold 容纳6. occupy 占满7. serve 服务8. guarantee 保证9. hold the line 别挂（电话）10. by the window 靠窗11. try ones best 尽力12. private dining room 包间Receiving a guest1. Have you got a reservation?您预订座位了吗？2. Just a moment. Ill take a look at our reservation book.请稍后，我查一下我们的预订簿。3. Yes, Mr. Smith, a table for two, 8 oclock. Would you come this way, please?对了，史密斯先生，两人桌，8点到。请这边走。4. Oh, yes, Mr. Smith. Weve been expecting you. Would you please come with me?噢，史密斯先生，我们正等着您呢，请跟我来好吗？5. Sorry, sir, all the tables are taken. Would you mind waiting until one is free?对不起，先生面没有空位了，等一会儿好吗？6. The buffet is over there. Please help yourself.自助餐在那边，请自己享用。7. I havent got a reservation. Can I get a seat anyway?没有预约，有位子吗？8. How long is the wait?要等多久？9. Would you mind sitting on that side?您是否介意坐在那边呢？10. Im sorry to have kept you waiting, sir and madam. Now we have a table for you. Would you step this way, please?对不起让您久等了，现在有空桌了，请这边来。11. How many people are you together?你们一共多少人？12. Awfully sorry, there are no vacancies left in non-smoking section now. Would you like to wait for a moment?十分抱歉，现在在非吸烟区还暂时没有座位。您能稍等一会儿吗?13. Would you like to sit in smoking section, non-smoking section or whatever comes open first?你们是要吸烟区还是是非吸烟区，或者是有空位就行了？14. How long a wait do you think therell be?我们要等多长时间？Words1. vacant 空的2. section 地区3. lounge 休息厅4. non-smoking 非吸烟的5. reservation book 预订簿Taking orders1. Dinner or a la carte?是点套餐还是（按菜单）点菜？2. Today we have chicken noodle, tomato and clam chowder.今天有鸡面、西红柿、杂烩汤。3. You want it now or after dinner?现在就送还是饭后送来？4. How do you like your roast beef, rare, medium or well done?你们要的烤牛肉是半熟的、适中的还是熟透的？5. Here is the menu, Ill return in a few minute to take your order.这是菜单，我一会儿过来。6. We cant read this menu. Could you please explain to us?我们看不懂这份菜单，也许您能给我们解释一下？7. Are you ready to order, gentleman?可以点菜了吗，先生？8. I would be interested in Chinese cuisine. Would you recommend something for me?我对中国烹饪感兴趣，你能给我推荐几种菜吗？9. Which is the quickest dish you can make?最快的一道菜是什么？10. Id like a cup of bean milk/ a bottle of mineral water.我要一杯豆浆/ 一瓶矿泉水。11. Can I have some fruit instead of the dessert?可不可以不要甜点，改要水果？12. Do you have a menu in English?是否有英文菜单？13. What is the specialty of the house?餐厅最特别的菜式是什么？14. Would you like something to drink before dinner?在用晚餐前想喝些什么吗？15. Do you have todays special?你们有今日特别推介吗？16. Can I have the same dish as that?我可以点与那份相同的菜吗？17. May I see the wine list?可否让我看看酒单？18. Id like appetizers and meat (fish) dish.我想要一份开胃菜与排餐（鱼餐）。19. Im on a diet.我正在节食中。20. I have to avoid food containing fat (salt/ sugar)我必须避免含油脂（盐份/糖份）的食物。Word1. dinner 套餐2. appetizer 开胃菜3. main course 主菜4. specialty 招牌菜5. dessert 甜点6. a la carte 按菜单点菜7. clam chowder 蛤蜊浓汤8. mineral water 矿泉水9. bean milk 豆浆10. be interested in 对感兴趣11. todays special 今日特别推介Chinese food1. Our restaurant serves a variety of Chinese dishes.我们餐馆供应各种各样的中国菜。 2. We specialize in Sichuan-style cuisine.我们专门做四川菜。3. Sorry, its sold out.对不起，已经卖完了。4. Please dont leave anything behind.请不要遗忘您的东西。5. There is a washroom at the end of the corridor.洗手间在走廊尽头。6. Beijing food is heavy and spicy； Guangdong food is fresh and light.北京菜味重香浓，广东菜新鲜清淡。7. Would you like some drink with your dinner?您用餐时要喝点饮料吗？8. Dont mention it.不用谢。9. Watch your step.请走好。Words1. corridor 走廊2. spicy 加香料的3. generous 慷慨的，大方的4. soup 汤5. on the house 免费6. specialize in 专门7. a variety of 各种各样的8. beggars chicken 叫花鸡9. fried shrimp balls 炸虾球10. sharks fin soup 鱼翅汤Western Food1. What kind of soup would you like to begin with?您要以什么汤开始？2. Would you like some wine with your dinner?您用餐时要喝点酒吗？3. We havent decided yet. Could you give us a little longer?我们还没决定好。请再等一会儿好吗？4. How would you like your steak?您的牛排想要怎么做？5. Id like it medium-rare/ well-done.我要嫩的/ 全熟的。6. What would you like to go with your steak?您要用什么来配牛排呢？7. What kind of white wine for the fish.请问您要用哪种白葡萄酒来配鱼？8. What would you like for dessert?请问要什么甜点？9. I think our chicken salad will be to your taste.我想我们的鸡柳沙律会对您的胃口。10. Can I pay the bill by credit card?我可以用信用卡付账吗？Breakfast 早餐1. What would you like this morning?今天早上您要吃什么呢？2. How would you like your egg, sir?您的鸡蛋想怎么吃？3. Would you like ham or bacon with your egg?您的鸡蛋要加火腿和熏肉吗？4. Could I have coffee with fresh milk?请给我一杯加新鲜牛奶的咖啡好吗？5. Can I have cafe au lait first?我可以先来法式咖啡吗？6. Ill have continental style breakfast.我想要吃大陆式的早餐。7. What kind of cheese would you like, sir?先生，你要什么乳酪呢？8. We have spring roll, stuffed bun, steamed dumpling, noodles, dim sum etc.我们有春卷、包子、蒸饺、面条、点心等等。9. Which kind of juice would you prefer, grapefruit or orange?您想要哪种果汁，西柚还是橙汁呢？10. Would you like toast or rolls?您想要吐司还是面包卷呢？Words1. grapefruit 西柚2. bacon 熏肉，咸肉3. steam 蒸，蒸汽4. dumpling 饺子5. pancake 薄煎饼6. toast 吐司面包7. ham 火腿8. spring roll 春卷9. stuffed bun 包子10. dim sum 点心Banquet Service 宴会服务1. Thats all right. You can go with me. I need company after all.没关系，你可以跟我一起去。我反正需要一个伴。2. Is there a dress code?有规定的穿着吗？3. I dont think so. Tom would have put it on the invitation if there were.没有吧。如果有的话，汤姆会写在邀请函上。4. Thats deal. Ill pick you up this weekend. See you.那就这么说定了，我周末来接你。到时候见。5. Is this an ultra-formal party?这是非常正式的宴会吗？6. A dark dress for evening will take you almost anywhere.深色洋装在任何一种晚宴场合都适合。7. Ive heard so much about you.久仰！8. On behalf of the Beijing Municipal government, I wish to express our heartfelt thanks to you for your gracious assistance.对您的大力协助，我谨代表北京市政府表示衷心的感谢。9. Ill surely remember you and your invitation to him.我一定向他转达您的问候和邀请。10. American businessmen are welcome to make investment in Beijing.欢迎美商来北京投资。11. As you have a tight schedule, I will not take up more of your time.您的日程很紧，我不会耽误您很长时间的。12. I will see myself out, please.请留步，不用送了。13. Host a dinner/ banquet/ luncheon in honor of 为。举行宴请/ 宴会14. Enjoy this happy get-together. 欢聚一堂。15. Help yourself please.请随意用餐。16. The minimum charge for a dinner party of 200 people is 6000 yuan, excluding drinks.200人的宴会最低费用为6000人民币，不包括饮料。17. May I have a look at your invitation card?我可以看一下您的请柬吗？18. At a Chinese party, the guests usually arrive 5-10 minutes early. 中餐宴会客人通常提前5-10分钟到达。Words1. banquet 宴会2. company 公司，友伴3. invitation 邀请4. necessary 必然的5. formal 正式的6. assistance 帮助7. express 表达8. schedule 时间表9. in advance 提前10. make investment 投资Buffet Service 自助餐服务1. Please make yourself at home./ Please enjoy yourself.请自便。2. Excuse me, do you want to add some more coffee?打扰了，您想再加点咖啡吗？3. Can these plates be removed?这些碟子能撤走了吗？4. Its our operating time.我们的营业时间到了。5. If you like, can sit outside to chat.如果您喜欢，可以坐在外面聊天。6. Our food will be over supplied in 10:00. Which you like could take more.我们的食物会供应到10点，你想吃什么可以多拿点。7. Is everything to you satisfaction?请问您对一切还满意吗？8. Our buffet includes 60% Chinese food, 20% Asian food and 20% Western food.我们的自助餐包括60%的中式菜，20%的亚洲菜和20%的西式菜。9. May I clean your table now?请问我能清理餐台吗？10. We have a buffet. You can have all you want for RMB 50.我们有自助餐，您付五十元钱就可以随便吃。11. Do you care for a dessert?您是不是想吃点甜食？12. Ill get you another one.我再给您端一份来。Bar Service 酒吧服务1. Good evening, sir. What would you like to drink?晚上好，先生，请问您想要喝什么？2. Our bar serves a number of cocktails.我们酒吧供应许多种鸡尾酒。3. May I have a glass of ice water?我可以来一杯冰水吗？4. Miss! Would you bring me another cup of coffee, please?小姐！麻烦你再来一杯咖啡好吗？5. I prefer whisky to beer.我喜欢威士忌胜过啤酒。6. I would like to have a bottle of champagne.请给我来一瓶香槟酒。7. How would you like your Scotch, straight or on the rocks?您要纯苏格兰威士忌还是放冰块？8. Give me a cup of tea with a slice of lemon, please.请给我一杯茶，配上柠檬片。9. May I see the wine list?我可以看一下酒单吗？10. How about a non-alcoholic cocktail?尝尝不含酒精的鸡尾酒，怎么样？Words1. bartender 酒吧服务员2. cocktail 鸡尾酒3. fancy 喜欢4. stool 凳子5. squash 汽水6. draught dr:ft生啤7. snack 小吃8. thirsty 渴的9. potato chips 薯片10. non-alcoholic 不含酒精的At McDonalds & KFC 在麦当劳和肯德基1. Hello, welcome to McDonalds / KFC.您好，欢迎光临麦当劳/ 肯德基。2. Sorry, the Fries are not ready yet. Please wait a few seconds.对不起，薯条还没好，请稍等片刻。3. I want two burgers and two big cokes to go.我想要两个汉堡和两杯大号可乐带走。4. May I have more napkins?请再给我点餐巾纸好吗？5. Would you like to have ice on your coke?您的可乐要加冰吗？6. Would you like to try the new Orange Pie?你想试一下新出的香橙派吗？7. Here is forty five cents, have a great day!这是找您的45美分。祝您愉快！8. You can keep you kid in the Playland. Ill take care of her.你可以让小孩在我们的游乐场玩，我会照看她的。9. You can rent this umbrella for free, 25 yuan as pawn.您可以交25元押金，免费租用这把伞。10. May I have one Fries, one Big Mac and one medium coke?我想要一杯薯条、一个巨无霸和一杯中号可乐。11. I want two chocolate sundaes.我想要两个巧克力圣代冰欺凌。12. Please give me three packs of ketchup.请给我三包番茄酱。At the Coffee shop 在咖啡店1. Would you like some butter with your bread? 你面包里加黄油吗？2. Could you pass me the cup please? 请把杯子递给我好吗？3. What would you like, tea or juice? 你需要什么，咖啡还是果汁？4. With sugar and milk? 加糖还是加牛奶？5. Would you like your coffee with cream or flavor syrup? 请问咖啡里需要加点奶油或风味糖浆吗？6. Would you like hot coffee or ice one? 请问需要热咖啡还是冰咖啡？7. You ordered a cup of cappuccino and a piece of tiramisu. 您一共点了一杯卡布奇诺和一份提拉米苏。8. Please help yourself with the coffee right there. 咖啡旁边自取。9. The sugar pack and stir stick are over there. 糖包和搅拌棒那边取。10. Would you care for a cup of fresh brewed coffee? / more coffee?需要来杯现磨咖啡吗？/ 需要加多点咖啡吗？Words1. Caffè Mocha 摩卡2. Caramel Macchiato 焦糖玛奇朵3. Caffè Americano 美式4. Caffè Latté 拿铁5. Cappuccino 卡布奇诺6. Espresso 特浓咖啡7. Caramel Coffee Jelly 焦糖吉利8. Black Coffee 不加奶的咖啡9. Blue Mountain 蓝山10. Caffè Frio 冰沙咖啡11. Irish Coffee 爱尔兰咖啡12. Iced Mint Coffee 冰薄荷咖啡13. Instant Coffee 速溶咖啡14. Lavender Cappuccino 薰衣草卡布奇诺15. Royal Coffee 皇家咖啡16. Fresh Ground Coffee 现磨咖啡17. Charcoal Coffee 炭烧咖啡18. Dame Coffee 贵妇人咖啡At the Pastry Shop 在点心店1. Id like to buy two boxes of Chinese moon cakes.我想买两盒月饼。2. We have the Guangdong style and the Suzhou style. Which do you want?我们有广式的和苏式的，您要哪种？3. Sorry, bananas are out of season now. We have black forest cake.对不起，现在香蕉过季了，我们有黑森林蛋糕。4. Id like to buy some Chinese cakes.我要买点中国糕点。5. We have vanilla cream cake, fifteen yuan each. Do you like it?我们有香草奶油蛋糕，每只15元，您喜欢吗？6. Give me five boxes of famous Chinese cakes.请给我五盒中国名点。7. Will you wrap them up separately?请你给我分开包装好吗？8. Which would you like for bread? White or whole wheat?你想要什么口味的面包？白面包或全麦面包？9. Would you care for a piece of cake?需要来块蛋糕吗？10. I can suggest black forest cake of desserts, because many guests love it.我建议您尝尝甜品中的黑森林蛋糕，多数客人都喜欢它。Japanese & Korean Cuisine 日韩料理1. We have a wide range of vegetarian dishes for you to choose from.我们有很多素菜可供选择。2. Which flavor would you prefer, sweet or chili?您喜欢哪种口味，甜的还是辣的？3. Its a well-known delicacy in Japanese cuisine.它是日本料理中的一道有名的佳肴。4. Which brand of wine would you prefer?您喜欢什么牌子的酒？5. It will stimulate the appetite.他会让你食欲大开。6. The kimchi is terrific!韩式泡菜真是棒极了！7. Im not familiar with Korean cuisine, could you recommend something?我对韩国料理不太熟悉，你能不能给我推荐一下呢？8. Its crisp/ tasty/ tender/ clear/ strong/ spicy/ aromatic.它很酥脆/ 可口/ 鲜嫩/ 清淡/ 浓烈/ 辣/ 香味扑鼻。9. I would recommend the Chawanmushi / Sukiyaki.我建议您点蒸鸡蛋羹/ 日式火锅。10. The tempura dinner comes with sashimi. Will that be fine?甜不辣晚餐加生鱼片，这样好不好？Words1. pickled vegetables 泡菜2. kimchi 韩国泡菜3. prawn 明虾4. conch 海螺5. escargots 田螺6. stone fire got 石锅7. sashi 竹筷8. sake 日本米酒9. miso shiru 味增汤10. roast meat 铁板烤肉11. sashimi 生鱼片12. sushi 寿司Pay the Bill 结账1. In our hotel we dont accept tips.我们酒店是不收小费的。2. Whats your opinion of our service?您对我们的服务有什么意见吗？3. Would you like to sign for that?您准备签字挂账吗？4. Would you like to put it on your hotel bill?您准备将这个费用记到您酒店的总账吗？5. Sorry, may I have your room number and room card?对不起，您能告诉我您的房间号并出示您的房卡吗？6. Excuse me, sir, would you please sign your name here?打扰一下，先生，请您在这里签个名。7. Would you like to have the bill now?请问您现在结账吗？8. Would you like to pay cash or by credit card?请问您是付现金还是使用信用卡？9. Would you like the amount on the same bill or separately?请问你们是分开账单还是合在一起？10. Sorry, I shall add it up again.对不起，我马上再重新算一遍。Handling Complaints 处理投诉1. Sorry, sir. We are short of hands today.很抱歉，先生，我们今天人手少。2. Sorry, would you show me what is wrong?对不起，您能告诉我哪儿出错了吗？3. Ill take to the chef and see what he can do.我去和厨师商量一下，看看他能否给予补救。4. If you dont like this dish, how