2021甘肃资格英语考试真题卷（7）.docx

2021甘肃资格英语考试真题卷（7）本卷共分为1大题50小题，作答时间为180分钟，总分100分，60分及格。一、单项选择题（共50题，每题2分。每题的备选项中，只有一个最符合题意） 1.Fresh Fields Bed & Breakfast San Francisco, CA June 23 Eco Tours Campbell Hope Boston Dear Mr. Hope, During the winter we conducted a number of renovations on our B&B. To cover the cost incurred in making these improvements, we have raised the room rate by 8%. We realize that some visitors will feel uncomfortable about the charge increase, but I hope that your agency will continue to direct business our way. Please let us know which weeks you plan to reserve our accommodations during the summer. After completing our renovations, we have received a lot of interest from tourists and travel companies. However, due to your loyalty in the past we felt that we ought to offer you first choice on this opportunity. Also, wed like to inform you that several new wineries have been established recently in the surrounding area. These facilities will be additional attractions for those interested in visiting California. Please call or email me if you have any further questions. Sincerely yours,What does Mr. Hodges suggest will attract more touristsA. Shopping facilitiesB. A museumC. WineriesD. An amusement park2.There will be an attempt to develop Nolps waterfront with new condominiums, a new boardwalk, and updated shopping facilities to be added to the region. A three-square-kilometer zone of waterfront just south of the downtown area has been a part of the city that officials at City Hall have long been interested in improving. Disputes with state politicians initially delayed plans to start the development, but recently, the two parties have come together and finalized a proposal to go ahead with the project. The city renewal project is expected to boost local property values and generate greater investment along the waterfront area. Mayor Ruth Dyson anticipates that the project will create an additional 300 jobs over the next three years.What will be one result of the projectA. Lower property valuesB. An improved subway systemC. Increased tourism in the cityD. Higher employment in the region3.Date: December 26 To: All Staff From: IT Manager RE: New Internal Network Please be aware that a new internal network will be set up in the coming week and should be fully operational by December 22. Until now, you have all had to use external email systems to communicate with each other. However, the new internal network will enable you to transfer files faster and save and share larger quantities of information. All computers will remain connected to the Internet, allowing you to access external websites, but online activity will be monitored for security reasons. Moreover, management will let you know which external websites you are permitted to browse. You will not be authorized to visit all websites. Clients are still able to contact you via your external email, but all internal communications should be completed through the network. A thirty-minute instructional seminar will be held in Conference Room 4F on Monday, December 24 between 9:00 AM and 22:30 AM. Attendance is mandatory for all employees.What are employees required to doA. Find out how to install the network systemB. Ask their manager about their new passwordC. Attend an educational seminarD. Register their computer with the IT department4.654 Colburn Drive Cleveland, Ohio 96875 Lily Evans Customer Service Representative Wired Internet & Cable Level 14 Fendalton Building Cleveland, Ohio 96873 Account number: 998-098-14 Dear Sir, I have been a loyal customer of Wired Internet & Cable for more than five years now. I recently upgraded my package with your company to combine my television and Internet cable charges into a single account. As separate accounts, I was paying $25 a month for TV cable plus $40 dollars a month for my Internet service. However, under the combined package I am supposed to pay only $45 dollars per month in total. Unfortunately, I was asked to pay a total charge of $62 dollars. In the past, I have thought very highly of Wired Internet & Cable and I have recommended your services to many people over the years. Perhaps this is why I was disappointed about this mixup. Throughout the years I have experienced very few problems with your companys services. Because I want to continue using your services, I hope that you can check your records and let me know how this billing error has occurred. I look forward to hearing back from you soon. Thank you. Lily Evans Customer Service Representative Wired Internet & Cable Level 14 Fendalton Building Cleveland, Ohio 96873 654 Colburn Drive Cleveland, Ohio 96875 Lily Evans Dear Ms. Evans First, I would like to take this opportunity to thank you for your loyalty to Wired Cable & Internet. In this ever-changing market, our company continues to face many challengers and we are proud to provide quality service to customers like yourself. I reviewed the bill that you inquired about in your letter. After going over the monthly totals, I found that the total amount listed in the bill is actually correct. The additional charge above the standard $45 you now pay monthly is for the transfer charge when you changed from your previous plan to the new combined package. Please rest assured that your monthly total will normally come to only $45. However, since you have been a loyal customer for many years, we are willing to waive the transfer charge. This charge will be credited to your account, .nd it should show up on your next bill. We sincerely appreciate your loyalty to Wired Internet & Cable. Kind Regards, Wired Internet & CableWhy did Ms. Evans write a letter to the companyA. To complain about a billing errorB. To end her contract with the companyC. To purchase a new productD. To switch her cable plan5.Laser Jet Printer and Scanner RECORD OF PURCHASE Thank you for buying the most recent innovation from Desk Jockeys Inc. The Laser Jet Printer and Scanner is the perfect choice for your business. Having decided to purchase the Laser Jet Printer and Scanner, you are presumably already aware of the machines various functions and capabilities. Please review the instruction manual included with the delivery to learn more about these features and how to use them. With this information, you will be able to use the Laser Jet Printer and Scanner to publish high quality documents such as letterheads, brochures and business cards. If you fill out the remaining portion of this form, you will go in the draw to win .an allexpenses-paid trip to Europe. A representative from our company will be in touch w th you within five days of receiving your form. Please write neatly: Name:_ Mailing address:_ City:_ Prov/State:_ Country:_ Phone:_ It is vital that you retain a copy of this Record of Purchase, as well as your products serial number(V0980-1543). If you encounter any problems operating the machine, or wish to consult a customer service representative, you will be asked for these records. Verity Moana Customer Service Representative Desk Jockeys Inc. San Francisco, CA 09765 March 9 Dear Ms. Moana, I am writing to discuss the Laser Jet Printer and Scanner that I purchased from your company last month. First of all, I would like to express my satisfaction with my rinter. As the owner of a small business, I have to meet a variety of needs day to day, including marketing and administrative requirements. I use my Laser Jet Printer and Scanner most often to print out copies of promotional brochures for prospective clients. I bought the printer from a retail store in Pallado Mall in downtown San Francisco on February 13, sending my Record of Purchase the same afternoon. However, I cm still yet to hear back from your company about whether or not this document ever orrived. Please check your records and get back to me as soon as you can. Thank you, Peter YatesWhat is the customer eligible to receive by returning the Record of PurchaseA. A cash prizeB. A discountC. An extended warrantyD. A free vacation6.From: Rick Chambers To: Penelope Geer Date: Tuesday, February 19, 10:05 AM Subject: Sales Show Dear Penelope, I really appreciate your standing in for me at the upcoming sales show in Delaware. Scme clients from overseas will be arriving here in Memphis next month when the sales show is on, and I need to get together with them to discuss important business. I went to the show last year and had a wonderful time, establishing some valuable business contracts in the process. My secretary has dealt with the travel agency to ensure that your flights and accommodations have been arranged. Your flight is scheduled to depart Memphis. on Wednesday, March 12 at 9:45 AM and arrive in Delaware at 2:25 PM. All flights, taxi fares, and accommodations have been covered in advance by the company. You will also be able to use an expense account to pay for meals, but please hold on to all receipts as you will need to show them to the accounting department after you return. Here is the proposed itinerary for the sales show: On Thursday from 9:00 AM to 10:30 AM there will be a seminar on web-based marketing and from 1:00 PM until 3:30 PM you will participate in a discussion on global marketing. On Friday from 9:00 AM until 10:30 AM there will be a workshop explaining the details of how to negotiate contracts, and from 1:00 PM until 3:30 PM you will attend a seminar on handling distribution to overseas markets. Thanks again, Rick Chambers From: Penelope Geer To: Rick Chambers Date: Monday, March 26 8:05 AM I am writing to tell you that I just got back from the sales show in Delaware recently. I would like to let you know how grateful I am to you for giving me the opportunity to attend this event. I got a lot of new insights into our industry and was able to establish a network of important contacts. I collected notes that I recorded at the event and some brochures that I picked up at the sales show. I wondered if you might be interested in them. Overall it was a great event. The only disappointment was that the workshop initially scheduled for Friday morning ended up being cancelled after the keynote speaker called in sick. Thanks again and I look forward to talking with you about my trip in more detail when we meet later in the week. Penelope GeerWhy did Rick Chambers write to Penelope GeerA. To explain changes to the sales show scheduleB. To set up a job interview at his companyC. To provide her with information about a tripD. To instruct her to meet foreign clients7.654 Colburn Drive Cleveland, Ohio 96875 Lily Evans Customer Service Representative Wired Internet & Cable Level 14 Fendalton Building Cleveland, Ohio 96873 Account number: 998-098-14 Dear Sir, I have been a loyal customer of Wired Internet & Cable for more than five years now. I recently upgraded my package with your company to combine my television and Internet cable charges into a single account. As separate accounts, I was paying $25 a month for TV cable plus $40 dollars a month for my Internet service. However, under the combined package I am supposed to pay only $45 dollars per month in total. Unfortunately, I was asked to pay a total charge of $62 dollars. In the past, I have thought very highly of Wired Internet & Cable and I have recommended your services to many people over the years. Perhaps this is why I was disappointed about this mixup. Throughout the years I have experienced very few problems with your companys services. Because I want to continue using your services, I hope that you can check your records and let me know how this billing error has occurred. I look forward to hearing back from you soon. Thank you. Lily Evans Customer Service Representative Wired Internet & Cable Level 14 Fendalton Building Cleveland, Ohio 96873 654 Colburn Drive Cleveland, Ohio 96875 Lily Evans Dear Ms. Evans First, I would like to take this opportunity to thank you for your loyalty to Wired Cable & Internet. In this ever-changing market, our company continues to face many challengers and we are proud to provide quality service to customers like yourself. I reviewed the bill that you inquired about in your letter. After going over the monthly totals, I found that the total amount listed in the bill is actually correct. The additional charge above the standard $45 you now pay monthly is for the transfer charge when you changed from your previous plan to the new combined package. Please rest assured that your monthly total will normally come to only $45. However, since you have been a loyal customer for many years, we are willing to waive the transfer charge. This charge will be credited to your account, .nd it should show up on your next bill. We sincerely appreciate your loyalty to Wired Internet & Cable. Kind Regards, Wired Internet & CableWhat does Ms. Evans say about her new packageA. She has to review the contract terms.B. She is not satisfied with the service.C. It should cost 45 dollars per month.D. It is more economical than she expected.8.Laser Jet Printer and Scanner RECORD OF PURCHASE Thank you for buying the most recent innovation from Desk Jockeys Inc. The Laser Jet Printer and Scanner is the perfect choice for your business. Having decided to purchase the Laser Jet Printer and Scanner, you are presumably already aware of the machines various functions and capabilities. Please review the instruction manual included with the delivery to learn more about these features and how to use them. With this information, you will be able to use the Laser Jet Printer and Scanner to publish high quality documents such as letterheads, brochures and business cards. If you fill out the remaining portion of this form, you will go in the draw to win .an allexpenses-paid trip to Europe. A representative from our company will be in touch w th you within five days of receiving your form. Please write neatly: Name:_ Mailing address:_ City:_ Prov/State:_ Country:_ Phone:_ It is vital that you retain a copy of this Record of Purchase, as well as your products serial number(V0980-1543). If you encounter any problems operating the machine, or wish to consult a customer service representative, you will be asked for these records. Verity Moana Customer Service Representative Desk Jockeys Inc. San Francisco, CA 09765 March 9 Dear Ms. Moana, I am writing to discuss the Laser Jet Printer and Scanner that I purchased from your company last month. First of all, I would like to express my satisfaction with my