雅思口语范文：最优质的服务例文.docx

雅思口语范文：最优质的服务雅思口语范文：最优质的服务 Describe an occasion where you received a good service from a company or shop You should say: What the service was When and where it happened Whom you were together with How you felt about it And explain why you think it was good service Two years ago, I succeeded in returning a broken sweater to customer service at ABC store in Canada with my friend. I was very satisfied with the returning service there. It could be the best returning experience I've ever had. I bought a sweater from ABC store two years ago and washed it immediately after buying it. However, I found it's broken after being washed on the same day. I took this sweater to the store, wishing I could return it by some luck because usually clothes couldn't be returned or exchanged after being washed. The lady was so nice. She apologized immediately after listening to my request. She said it's their quality problem and promised to refund in 3 business days. She apologized again for the poor quality and shopping experience. I didn't expect it could be solved so smoothly and easily. I would like to shop there again just for their great service. 雅思口语part2范文：好的服务 主题：苹果店修理服务 雅思口语part 2范文内容：苹果商店的一次服务体验。我有一个小型的Mac Mini，我用了三年。4月的一天，机器毫无预兆地不能启动了。我尝试了各种方法，但无法解决这个问题，所以我把它送到了最近的苹果商店。一个年轻人帮我检修，重装系统，几分钟后，多亏了这个年轻人，我的Mac Mini获得了重生。 Let me talk about the experience in an Apple Store. I had a small Mac Mini which I had used for three years. One day in April, the machine could not boot without warning. I tried various methods but couldnt solve the problem, so I sent it to the nearest Apple Store which was located in the Wangfujin. That shop was newly open and it was quite spacious and there were not many people in there. There was a young man who took my mac, and checked it thoroughly. He asked several questions politely about when the machine was black screen, and what I was doing the last time the computer was fine. After a couple of minutes, he advised me that the hardware of the machine was good, and there was something wrong with the software, and it was best to reinstall the operating system, which would take me ten minutes before it was finished and reminded me that all the data in the computer would be erased. After I agreed with his suggestion, the young man immediately started to install the latest operating system for me. Several minutes later, thanks to the young man, my Mac Mini was reborn. I was quite satisfied with the service the young man provided, he was obviously well-trained, and he was quite patient to fully understand what problem was with my mac and used his professional skills to deal with it. Besides, he was very proficient in his field, and seemed very reliable to me. 雅思口语中有哪些常见的扣分细则 (1) 几乎不看考官，可能被扣高达0.2分。 (2) 虽然看着考官，但是表情和口语答案并不配套。比如，当你在说”I like animals, especially dogs。”的时候，你的脸上，并没有露出绚丽的“爱狗”表情，或者至少是一丝温馨的“狗狗挺可爱”的表情，你可能被扣0.1分。 (3) 因为考官面无表情，你原先牵强保持的微笑渐渐僵硬，直至像考官一样面无表情，这样，你可能被扣0.05分。 为了不被扣分，笔者建议各位考生这样做： (1) 在备考阶段，肯定要留意“表情和语言配套”! (2) 在实际考试的时候，无论你惊慌与否，无论考官是否面无表情，请你脸上保持微笑，哪怕很生硬。(除非你说到自己I really hate _X!) 70%的考生，因“舌头”被扣分 假如你在this, that, think, thank的发音中，不伸舌头，你确定会被扣分，甚至扣分高达0.5!比如说，你不停地说I sink _X. I sink _X. 而你原来想说的却是I think _X. I think _X。 最纳闷的是众多中国考生，明明知道“不伸舌头”会被扣分，为什么坚持“不伸舌头”?! 假如你找借口说：“我习惯不伸舌头啦!”那我们只能说：“至少向0.2分说再见吧!” 在讲到“舌头”问题的时候，总会有同学联想到其它发音问题：“是英音得分高，还是美音得分高?”事实上，无论是英音、美音，甚至中式发音，考官都一视同仁，因为雅思索试对发音的界定是：“能够发出让人理解的声音的实力”!而也正是因为这个界定，大量中国学生由于I sink _X 而被扣分! 雅思口语考试官常用到哪些指示语 Good morning. Come in and take a seat. Can you tell me your full name, please? What shall I call you? Can I see your identification please? Can you tell me where you are from? 第一部分 Now in this first part, Id like to ask you some questions about yourself. 1. Lets talk about 2. Id like to move on now to talk about 3. Lets move on to the topic of 4. Lets move on to the topic of 其次部分 Now Im going to give you a topic, and Id like you to talk about it for one to two minutes. Before you talk, youll have one minute to think about what youre going to say. You can make some notes if you wish. Do you understand? Heres some paper and a pencil, for making notes, and heres your topic. . All right? Remember you have one to two minutes for this, so dont worry if I stop you. Ill tell you when the time is up. Can you start speaking now, please? . 第三部分 Weve been talking about and Id like to discuss one or two more general questions related to this. 雅思口语范文：最优质的服务