《外贸英语函电(双语)》课程实验报告.doc

*-一、实验目的外贸英语函电是国际贸易专业一门主干课程。本课程注重理论与实践相结合，既要讲授对外贸易业务各个环节的知识，又要训练和培养有关外贸业务环节的语言表达能力；即培养能够洽谈业务，又能撰写函电的外贸人才，为今后从事外贸工作打下坚实的基础。本实验课程旨在培养学生掌握外贸英语函电的基本知识，并能熟练地加以运用。主要任务是培养学生能够迅速适应对外经贸业务活动的需要，帮助其系统地学习和掌握外贸英语函电的格式、专业词汇、行文方法与文体特点，提高学生在外贸业务活动中正确地使用英语的能力，以及对外进行各项业务联系和通讯活动的能力，使学生能以英语为工具开展外经贸业务。二、实验内容简介通过外贸英语函电实验课程的学习，要求学生掌握外经贸业务信函的撰写要点，初步做到能在一般情况下写出内容确切、表达得体、符合规范、语句通顺、没有语法错误的信函；了解业务信函的趋向，能运用现代化的信息传送方式进行贸易沟通。实验以个人形式进行，分四次实验，时间为8学时。实验项目为贸易活动中各类往来函电的撰写，包括建立业务联系、发盘、还盘等环节，具体见每次实验课任务布置内容。要求每位实验人员于课堂时间完成相关练习，所有实验结束后，提交1份实验总报告。三、实验步骤本课程实验使用“世格外贸教学软件外贸单证教学系统V3.0”中的函电部分，实验操作步骤如下：1、打开IE浏览器，输入网址http:/glxy/doc，进入如下页面。2、输入用户名及密码，登录练习界面。点击“我的练习”，进入老师事先布置的实验项目列表，点击相应的实验项目对应的“答题”栏。3、点击“要求和说明”所在行中的“查看”，仔细阅读“题目要求和说明”。4、返回“我的练习”页面，点击并进入“练习模版”，寻找并下载“题目要求和说明”中所要求下载的“模版”，答题模版的编号与实验项目的编号相同。5、下载模版，使用模版答题。6、完成练习后，在我的练习中点击相应题目的答题按钮进入。点“添加答案”，将完成的练习上传到系统中，完成答题。四、实验项目汇总第一次实验：建立业务关系一题目要求和说明题目名称建立业务关系基本要求根据下述资料，以世格国际贸易公司业务员Minghua Zhao的名义，给加拿大NEO公司写一封与他们建立业务关系的信函，要求用英文书写，表达清楚、内容完整。下载模板0101_贸易函电01.doc相关说明世格国际贸易公司(DESUN TRADING CO.,LTD.)成立于1987年，是一家拥有进出口经营权的外贸公司。公司经营范围广泛，与多家供应商有固定的业务往来，信誉良好。同时公司也极为重视新产品开发，05年的新产品DR系列瓷器选用上等瓷土(First-class Porcelain)烧制，包装精美，质量上乘，非常具有竞争力。2005年10月12日公司业务员Minghua Zhao从网上看到加拿大NEO公司求购瓷器(chinaware)的信息，想与他们建立业务关系。NEO公司的具体资料如下：MR. ANDY BURNSNEO GENERAL TRADING CO., LTD#362 JALAN STREET, TORONTO, CANADATEL NO.: (+01)7708808FAX NO.: (+01)7701111E-MAIL:andyneo.comDESUN TRADING CO., LTD29TH FLOOR KINGSTAR MANSION,623JINLIN RD., SHANGHAI, CHINATEL: (021)82588666 FAX: (021)82588999ZIP CODE: 200002MR. ANDY BURNSNEO GENERAL TRADING CO., LTD#362 JALAN STREET, TORONTO, CANADATEL NO.: (+01)7708808FAX NO.: (+01)7701111E-MAIL:andyneo.comDear Sir or Madam,We get the information that your corporation wants to purchase chinaware from the internet. We are pleased to build business relationships with you.DESUN TEADIN G CO., LTD is a foreign trade company established in 1987 with the business right of import & export. We manage in many kinds of goods, and have established fixed business relationships with several suppliers. Therefore, we have great reputation among the publics. Besides, our company takes new products creation seriously. For instance, THE new series of products named DR were made by First-class Porcelain. They are competitive with beautiful package and high quality.We are looking forward to hearing from you. Yours truly, Minghua Zhao建立业务关系二：题目要求和说明题目名称建立业务关系基本要求根据客户来函，回复与客户建立业务关系的信函，要求用英文书写，表达清楚、内容完整。下载模板0101_贸易函电02.doc相关说明假设你是南京德创伟业进出口有限公司(Nanjing Dechuangweiye Import & Export Co., Ltd)的业务员Cathy Lee，你公司主要经营各种五金产品(Hardware)。一位加拿大客户从网上了解到你公司的情况并给你公司发来邮件，希望购买你公司的产品。请根据该邮件给你的客户回信，写信时间为2005年10月9日。Nanjing Dechuangweiye Import & Export Co., Ltd.Hongwu Road 16#, Nanjing 210004 P. R. ChinaTEL: (025) 84217836 FAX: (025)84217835ZIP CODE: 210004Date: Oct 9th, 2005Dear Joe Brown,Thank you for your inquiry. Our company have good reputation with high quality among the publics, and compared with other company, our price is competitive .we would like to send you the latest catalogues enclosed.Looking forward to building trade relation with you.Yours sincerely,Nanjing Dechuangweiye Import & Export Co., LtdCathy Lee建立业务关系三：题目要求和说明题目名称建立业务关系基本要求请将下述建立业务关系的信函翻译成英文，要求表达清楚、内容完整。下载模板0101_贸易函电03.doc相关说明信函内容如下：敬启者：从网上得知贵公司的名称和地址，贵公司所需要的产品正好在我们的经营范围内。今特致函与你，希望能与你公司建立起长期的业务关系。我公司是一家大型外贸公司，从事进出口业务已有近20年，信誉良好。随信附上一份产品目录和价目单供贵公司参考，在收到询盘后，我们将给贵公司报最优惠价。期待您的早日回复。谨上Hengchi Industries Co. ,ltd.Room601, Tianshi Mansion, Siyuanqiao 47#, Shanghai, P. R. ChinaTel: (021)56248632 Fax: (021)56245832E-mail: hcmsn.comDear Sirs,We have your companys information from the internet that the product youneed is in our management. So I hope we can build business relationship with you.Our company is a large international trade company with a good reputation of 20 years history. Enclosing with a catalogue and price list of products. We will offer most favourable price.Hoping your reply. Yours faithfully,建立业务关系四：题目要求和说明题目名称建立业务关系基本要求以进口商身份写一封建立业务关系的函电给出口商，要求用英文书写，表达清楚、内容完整。下载模板0101_贸易函电04.doc相关说明假设你是Intercom Import & Export Co., Ltd的业务员James Brown，你公司主要经营儿童自行车(Childrens Bicycles)的进口，信誉良好。2005年9月18日，你在网上看到了上海恒弛实业有限公司的网页，拟与他们建立贸易关系。请给他们写一封拟与他们建立贸易关系的信函。Intercom Imp. & Exp. Co., Ltd.P.O.BOX99552, RIYADH 22766, KSATEL: 0096614659220 FAX: 0096614659123E-MAIL: JAMESMSN.COMDear sirs,We got the information of your companys website from the internet that your company manages in Childrens Bicycles. Our company has a good reputation in import trade and we are interested in your products. So I hope that we can establish good trade relationship.Looking for your reply. Yours faithfully,第二次实验：1. 发盘 题目要求和说明题目名称发盘基本要求根据客户来函，向对方发盘，要求用英文书写，表达清楚、内容完整。下载模板0101_贸易函电02.doc相关说明假设你是南京德创伟业进出口有限公司(Nanjing Dechuangweiye Import & Export Co., Ltd)的业务员Cathy Lee，加拿大Carters Trading Company, LLC的Joe Brown先生给你公司发来邮件，向你询盘。请根据该邮件向你的客户发盘，写信时间为2005年10月13日。信中主要要点如下：1.来信中要求的目录和样品已寄出；2.商品和数量：5000副手套(Hand-made Gloves)；3.价格：每套USD2.38 CIF多伦多；4.装运：证到后两个月内装运；5.支付：不可撤销即期信用证；6.包装：1200副一纸箱；7.该发盘有效期为10天。Nanjing Dechuangweiye Import & Export Co., LtdHongwu Road 16#, Nanjing 210004 P. R. ChinaTEL: (025) 84217836 FAX: (025)84217835ZIP CODE: 210004Date: October 10,2005Dear Mr. Joe Brown,We thank you for your enquiry for Hand-made Gloves. The catalogues had been sent to you with 500 pairs of Hand-made Gloves as samples. The price we offer is US dollar 2.38 per pair CIF TORONTO. Shipment to be made within two months after receipt of your order payment by L/C payable by sight draft. Packed in paper cases of 1200 pairs.We offer you firm subject to reply here within ten days form today. Yours faithfully, Cathy Lee2. 询盘题目要求和说明题目名称询盘基本要求根据下述说明写一封询盘函电，要求用英文书写，表达清楚、内容完整。下载模板0102_贸易函电02.doc相关说明加拿大Carters Trading Company, LLC的业务员Joe Brown先生在2005年广交会上看到了南京德创伟业进出口有限公司(Nanjing Dechuangweiye Import & Export Co., Ltd)的产品，对他们的Hand-made Gloves非常感兴趣，也与该公司的业务员Cathy Lee取得联系，并索取了相关资料。回国后经过市场调查，Joe Brown先生于2005年10月11日向南京德创伟业进出口有限公司的业务员Cathy Lee发去询盘并索要样品，请你帮Joe Brown先生撰写这封函电，对方的邮件地址为cathymsn.com。Carters Trading Company, LLCP.O.BOX8935, NEW TERMINAL, LATA.VISTA, OTTAWA, CANADATEL: 0016137893503 FAX: 0016137895107E-MAIL: CARTER MSN.COMDear Mr. Lee,We learn from the Chamber of Commerce of Guangdong in 2005 that we are interested in your companys specialized product named Hand-made Gloves. And we have done some surveys according to the materials you supply. Will you please send me a copy of your catalogue with details of your prices and terms of payment? I should find it most helpful if you could also supply samples of the products. Yours faithfully, Joe Brown3. 还盘题目要求和说明题目名称还盘基本要求根据客户来函，向对方还盘，要求用英文书写，表达清楚、内容完整。下载模板0102_贸易函电01.doc相关说明假设你是加拿大NEO公司(NEO GENERAL TRADING CO.)的业务员ANDY BURNS，你公司正在大量求购瓷器(Chinaware)。一位客户向你发盘，请根据该邮件给他回信进行还盘，写信时间为2005年10月17日。信中要点为：1.我方客户对你提供的样品测试结果很满意；2.报价太高，恐难接受，对各项产品分别还价为： Article No. DR2010 USD19.00 CIFC5 Toronto per set Article No. DR2202 USD23.80 CIFC5 Toronto per set Article No. DR2211 USD30.00 CIFC5 Toronto per set Article No. DR2401 USD23.50 CIFC5 Toronto per setNEO GENERAL TRADING CO., LTD.#362 JALAN STREET, TORONTO, CANADA TEL: (+01)7708808 FAX: (+01)7701111E-MAIL: andyneo.comDear sir, We have received your letter of offer. We are satisfied with the sample result you supplied.However, the price you offer is a bit high. The following is the price we can accept:Article No. DR2010 USD19.00 CIFC5 Toronto per set Article No. DR2202 USD23.80 CIFC5 Toronto per set Article No. DR2211 USD30.00 CIFC5 Toronto per set Article No. DR2401 USD23.50 CIFC5 Toronto per setIf you can give us the competitive price, we will make an order .Yours faithfully,ANDY BURNS第三次实验：1. 发盘题目要求和说明题目名称发盘基本要求根据客户来函和报价资料，向对方发盘，要求用英文书写，表达清楚、内容完整。下载模板0101_贸易函电01.doc相关说明假设你是世格国际贸易公司(DESUN TRADING CO.,LTD.)的业务员Minghua Zhao，加拿大NEO公司(NEO GENERAL TRADING CO.)给你公司发来邮件，向你询盘。请根据该邮件与报价资料向你的客户发盘，写信时间为2005年10月16日。DESUN TRADING CO., LTD.29TH FLOOR KINGSTAR MANSION,623JINLIN RD., SHANGHAI, CHINATEL: (021)82588666 FAX: (021)82588999ZIP CODE: 200002Date: October 16,2005 Dear Sir or Madam,We are pleased to hear from you that you are much impressed by our DR series, especially DR2010, DR2202, DR2211, DR2300 and DR2401. Although we have already supplied the competitive price for you, we could still quote you our best price on FOB Shanghai, CFR Toronto & CIF Toronto all including 5% commission as you required.Meanwhile, we will enclose the samples of the product by air as following: 1 piece per paper box of DR2010, 2 pieces per case of DR2300, and 1 piece per paper case of DR2202, DR2211, DR2401.The payment is L/C payable by draft at sight. Shipment to be made within two months after received your payment by L/C payable by draft at sight. Insurance should be made on wet risks ,broken risks and war risks by 110% of invoice say total.You should reply us within seven days. Yours faithfully,2. 询盘题目要求和说明题目名称询盘基本要求根据客户来函，向对方询盘，要求用英文书写，表达清楚、内容完整。下载模板0102_贸易函电01.doc相关说明假设你是加拿大NEO公司(NEO GENERAL TRADING CO.)的业务员ANDY BURNS，你公司正在大量求购瓷器(Chinaware)。一位客户从网上了解到你公司的情况并给你公司发来邮件，希望建立业务关系。请根据该邮件给你的客户回信，就客户信中提到的DR系列中的DR2010, DR2202, DR2211, DR2300 and DR2401等型号商品进行询盘并索要样品以供检验评判，写信时间为2005年10月14日。NEO GENERAL TRADING CO., LTD.#362 JALAN STREET, TORONTO, CANADA TEL: (+01)7708808 FAX: (+01)7701111E-MAIL: andyneo.comDear sir,Thank you for your letter. Our company is in the market for chinaware as you know. We are much impressed by your DR series, especially DR2010, DR2202, DR2211, DR2300 and DR2401. It would be appreciated if you could quote us your best price on FOB Shanghai, CFR Toronto & CIF Toronto all including 5% commission.Meanwhile we would like to have some samples of the above items for our customers to test before we could place a firm order.If the lab tests go well, and your prices are competitive, wed certainly be able to place a substantial order.We are looking forward to your early reply.Yours faithfully,ANDY BURNS第四次实验：接受题目要求和说明题目名称接受基本要求根据题目说明，撰写一封接受函电，要求用英文书写，表达清楚、内容完整。下载模板0102_贸易函电02.doc相关说明假设你是加拿大Carters Trading Company, LLC的业务员Joe Brown，你与南京德创伟业进出口有限公司(Nanjing Dechuangweiye Import & Export Co., Ltd) 的业务员Cathy Lee经过交易磋商，最后就各项交易条件达成一致，请你给对方写一封接受函电，写信时间为2005年10月20日。信中要点为：1.感谢你方2005年10月18日报价和寄来的样品；2.认为对方产品的品质优良，价格合理；3.随信附寄编号为CTC5236的购买合同一式两份，会签后请归还一份以便存档；4.请在装船后两天内给我们发装船通知，告知包装件数、毛净重、船名、货值、提单号码和日期；5.由于客户急需，请尽快装运，如果这次合作愉快，今后将大量订购。Carters Trading Company, LLCP.O.BOX8935, NEW TERMINAL, LATA.VISTA, OTTAWA, CANADATEL: 0016137893503 FAX: 0016137895107E-MAIL: CARTER MSN.COMDate: October 20,2005Dear Mr. Cathy Lee,Thank you for your offer enclosing with samples on Oct 18, 2005. We are satisfied with the quality of your products and the competitive price.We are enclosing the contract CTC5236 in duplicate. Please give back one of it for our remain.Please inform us within two days after shipment ,including the quantity, gross weight , vessel name, the amount and the number of bill as well as date.As the client is in the market for the goods urgently, please ship the products as soon as possibly.If we can have a good business contact, we will cooperate with you in yourbusiness extention.Yours faithfully,Joe Brown五、实验总结通过本次世格外贸教学软件外贸单证教学系统的实验，我对外贸英语函电基本格式，专业词汇，行文方法与文体特点有了了解与掌握。外贸英语函电是国际贸易专业一门主干课程，本课程注重理论与实践相结合，既要讲授对外贸易业务各个环节的知识，又要训练和培养有关外贸业务环节的语言表达能力；即培养能够洽谈业务，又能撰写函电的外贸人才，本次实验可以为今后从事外贸工作打下坚实的基础。当然在实验的过程中，我发现自己有很多的不足。主要表现在以下几个方面：第一，专业词汇掌握不够，在刚开始写信函的时候，总要翻课本去查一些专业的表达，从而浪费了很多时间。第二，英语基础不好，有些句子语法错误，或者表达不准确。第三，对商务信函的文体特点不熟悉，所以在写的过程中逻辑混乱。本次的外贸实验让我受益匪浅，在学习知识的同时让我认识到自己很多的不足，这也让我在今后的学习中方向更加明确。