ISO9001质量手册英文版.docx

ISO9001质量手册英文版 ISO9001质量手册英文版 WOLSTENHOLME INTERNATIONAL LIMITED CONTENTS 1.0 Scope of the Quality Management System at Wolstenholme Internatio nal Limited 1.1 Statement of Quality Policy 2.0 Quality Management System Documented Procedures 2.1 Document Control 2.2 Control of Quality Records 2.3 Internal Quality Audits 2.4 Control of Nonconforming Product 2.5 Corrective Action 2.6 Preventative Action 3.0 Quality Management System Processes and Interrelations 3.1 Organisation Charts 3.2 Responsibilities 3.3 Interrelation of Processes 3.4 Processes 1.0 Scope of the Quality Management System at Wolstenholme International Limited Wolstenholme International Limited is a Company with a long-standing succe ssful history of supplying metal powders, pastes, pellets, varnish, offset ink, flexog raphy ink and other related products for use in a large range of applications, on a w orldwide basis. The scope of the Quality Management System encompasses all acti vities on the Darwen Site. The Metallic Powders Operation at Darwen is responsible for the manufacture and supply of metal powders and pigments mainly in aluminium, copper and brass (bronze) based alloys, for use in printing, inks, plastics and other industrial and eng ineering applications. The Ink Operation at Darwen is responsible for the manufacture of a wide ran ge and type of printing ink, 'one-pack' gold ink, varnish and related printing produc ts. All production processes at Darwen are validated before leaving the site and a s such sub-clause 7.5.2 is excluded. The overall operation at Darwen is controlled by the Ink & Print business unit and the Industrial business unit. Technical Service and Research and Development are vital to the future devel opment of the Company, together with understanding and developing new products and applications for our customers. The manufacturing, technical and administration functions of the Company ar e based in Darwen, Lancashire, England and employ some 210 staff at that locatio n. Through the application of Quality Management Systems and Company wide t raining programmes, Wolstenholme International Ltd. is committed to ensuring con tinuous improvements to both its processes and product technology. WOLSTENHOLME INTERNATIONAL LTD. QUALITY POLICY Wolstenholme International Limited is committed to the provision of customer satisfaction. Quality in everything we do is the central ingredient in the above com mitment. Our commitment goes beyond maintaining a quality system which fully c omplies with the requirements of BS-EN-ISO 9001. We are committed to achievin g, maintaining and improving overall organisational performance and capabilities b y the application of the principles outlined in BS-EN-ISO 9004:2000 We will maintain and continuously improve our quality management system b y the setting of measurable quality objectives throughout the organisation and vigo rous internal audits. We will review our performance at regular management review s. Additional inputs to these reviews will also include customer feedback, process p erformance and product conformance. The prime output of the review will be to ens ure continuing customer satisfaction and improvement of products. As part of this commitment we will identify and meet the training needs of our employees, so ensuring that the needs of our customers are met. This Policy will b e made available throughout our organisation to ensure that the commitment to our customers is clear and widely understood. Chris Ravenscroft Managing Director Control of Quality Records All quality records will be maintained and controlled. The records will be legi ble and stored in such a manner as to protect them from damage, loss and deteriorat ion. Quality records will also be stored and clearly located in such a manner as to fa cilitate easy retrieval of information. REF: Control of Quality/ Environmental Records - WIQSP.2 2.3 Internal Quality Audits Internal audits will be carried out in accordance with Company procedures and will be conducted for any of the following reasons:- (i) On a scheduled basis. (ii) 2.5 Corrective Action