资深客服代表岗位职责.docx

本文为Word版本，下载可编辑操作资深客服代表岗位职责 SynQor Inc. is a fast-growing technology leader in the design and manufacture of power supplies for the high tech computer and networking industries. SynQors award-winning products are fueling phenomenal growth in all areas of the company. The SynQor team combines world-class engineering experience with superior customer support services and ISO certified manufacturing capabilities. SynQor serves a worldwide customer base and maintains operations in N.America, Europe and Asia. Due to fast growing China business, we are looking for an aggressive and experienced customer service in SynQor Shenzhen, China office. Responsibilities: *Order qualification, order entry, order tracking and fulfillment. *Interface with companys sales force, OEMs, contract manufacturers and distributors *Provide support to customers for before and after sales service *Provide sales and customers with information on new products and services *Have an good knowledge of companys products and infrastructure, so as to best utilize it to resolve both sales and customers issues in a timely manner. Requirements: *College education or above. *Good written and spoken communication skill in both Mandarin and English. *2-3 years experience in customer service, with good customer service skills. *Familiar with Microsoft office, including Excel, Power Point, Word. *Oracle Outlook system operation experience is preferred. *Experience in Electronics and/or Semiconductor industry preferred. .qiquhA.com Edit 第 2 页 共 2 页