服务销售客户经理岗位职责.docx
本文格式为Word版，下载可任意编辑服务销售客户经理岗位职责 Service Sales Manager/Account Manager 售后服务销售/客户经理 MacGregor 麦基嘉 麦基嘉(上海)贸易有限公司,麦基嘉 Key Accountabilities: 1. Developing and maintaining customer relations with the shipowners. 2. To identify sales opportunities within GLS, and facilitating the transition to engagement 3. To promote and obtain aftersales service jobs contracts (ie: Pre-Docking Inspection, Dry-Docking Supervision, Repair, Overhaul, Modification Conversion, Crews Training and Final Testing) from our Shipowners having their vessels installed with our MacGregor equipment onboard. 4. To promote and obtain TPE Modification Conversion jobs. 5. To obtain Annual Routine Service Agreement. 6. To sign Lifecycle Service Agreement with our VVIP VIP Shipowners. 7. To come with constructive customers visiting reports. 8. To promote to our Shipowners should always purchase genuine original Spare Parts from MacGregor. 9. Assist our Spare Parts Service Sales Team thru visiting our Shipowners to obtain long overdue outstanding payments. 10. Responsible of preparation of quotations and to send tender material to customer. Plan, lead each tender and assure that the customers get response according to their needs. 11. Handle all necessary correspondence/communications to customer regarding commercial issues. 12. Commercial negotiation with customers, incl. price, payment terms and other terms. Qualifications: 1. Four year university degree in Mechanics, Electricity, shipbuilding or other technical area; 2. Have positive mindset and cooperate well with our Sales Services Teams. 3. Have good Relationship with International China Shipowners and China Repair Shipyards. 4. Sales and negotiation skills, strong sense customer care; 5. 8+ years in the similar position, shipbuilding, ship equipment preferred; 6. Very excellent communication skills and interpersonal skills; 7. Very good English, both written and speaking; 篇2:客户服务电话专员岗位职责 400电话客户服务专员(J12204) 汇通天下 北京汇通天下物联科技有限公司,G7,北京汇通天下,汇通天下,汇通天下物联 工作职责: 工作职责: 1,负责接听对应业务线来电,受理多渠道客户的报修问题并解答、指导,帮助客户完成问题报修,生成报修Case单 2,依据客户报修问题,确认需上门问题支配上门实施工单 3,负责跟进及处理客户未完成问题,对Case进行回访,确保客户满足 4,有较强的服务意识、沟通力量、应变及协调力量,工作乐观主动,可独立处理紧急问题 5,可娴熟使用电脑及办公软件,快速完成信息记录工作 任职资格: 任职资格: 1、熟识公司现有产品及业务 2、具有日常问题的快速诊断和远程指导用户解决的力量 3、有客户服务意识,做事严谨,自学力量强,有较强的沟通力量,工作踏实; 4、有较强的流程优化意识 5、专科以上学历,1-2年及以上相关工作阅历 6、有呼叫中心工作阅历者优先 篇3:客户开发拓展经理岗位职责 项目拓展经理/项目开发经理 大客户经理 轩天实业 上海轩天实业有限公司,上海轩天,上海轩天实业,轩天,轩天实业,轩天 岗位职责: 1、负责开拓房地产代理项目的市场调研、信息搜集(包括项目所面对的客户群体、项目具体信息及投资回报率、代理此项目的其他渠道及具体状况等); 2、制定拓展方案及工具,进行相关合同谈判或签约; 3、反馈开发商的相关信息和需求,保证公司项目顺当进行; 4、建立并维护与开发商的合作关系,取得更多的资源; 5、协作协调各部门完成其它帮助工作。 任职资格: 1、2年以上工作阅历,有房地产项目拓展阅历者优先; 2、形象气质佳,沟通表达谈判力量强;熟识房地产市场,有丰富的房地产拓展渠道及相关资源优先; 3、具备较强的目标感和行动力,以及较好的沟通协调、谈判力量; 4、性别不限,有自驾车者优先; 5、有开发商资源、商务沟通、商务谈判力量优秀者优先,形象气质佳优先 第 4 页 共 4 页
