前厅部前台岗位技能培训标准国际星级酒店宾馆手册 RM-FO-GS-06-01 Cash Flow Procedure备用金.doc

LOCAL STANDARD OPERATING PROCEDURESLSOP No.:RM FO GS-06-01Effective Date:Division:Front OfficeRevised Date:Section:ReceptionPrepared by : Approved by:SUBJECT:Cash Flow hand over 备用金_OBJECTIVE目的：The GSA must count their float at the beginning and at the end of every shift.前台接待员在本班次开始和结束时必须清点备用金。POLICY政策：Upon completion of a shift, the amount of cash in the drawer must be counted and the amount to be banked must be removed. 本班次结束前将抽屉内备用金清点分类，并将多余现金上交。PROCEDURES 程序： 1. Ensure to keep the cash flow in hotel safety box 确保将备用金存放在酒店的保险箱内。2. At the beginning of a shift, count your money. Ensure that there are sufficient number of coins and notes for each type of denomination. If not, request change from the General Cashier immediately.接班前，清点备用金保证有充足的硬币和零钱。如果没有，立刻向总出纳申请。3. Before weekend or national holiday, the GSA must ensure enough cash is available since the General Cashier will not be on duty during for the weekend or national holiday.在周末或法定假日前，前台接待员必须有足够零钱，因为总出纳周末和法定假日休息。4. Count the money twice to ensure that it is the specified amount given.清点借用的现金至少两遍，保证金额准确5. Should GSA run out of cash during the shift, inform the GSM for a temporary loan. The amount issued will be recorded. A loan receipt will be issued to GSM by GSO.上班期间，前台员工若发现现金不够，应该马上通知宾客服务经理并向宾客服务经理借款，开具借款凭证。6. The drawer must be locked at all times. 任何时间都应锁好备用金抽屉7. Personal cash can not keep in the cash float. Do not combine, mix, or confuse cash float with any cash of my own or use them for my personal purpose员工的个人现金不能保存在备用金柜中，不能将现金和自己的现金相混淆或用于我私人的用途。8. To permit auditing of cash float any time by the financial Controller, or his representative, or other duly authorized designated personnel, and to pay any shortage discovered by such audit immediately upon demand of my employer;酒店财务总监，或使他/她的代表，或任何指定的受权者有权在任何时候进行审计，当发现有短款时，在雇主的要求下，收银员应立即补足短款。9. Should a random cash audit be performed and either a shortage/overage is found, this is considered a grave offence and may result to termination of ambassador.任何备用金多款或短款情况必须及时报告前厅部经理及财务部.否则将视为重大过失。10. Not to transfer to deliver cash float or any part thereof to anyone unless authorized in writing by Dir. Of Finance 除了在酒店财务总监授权的情况外，收银员不能私自转用备用金或备用金库任何一部分予任何人。Reviewed by : Approved by: _ Division Head General Manager2