客服环境因素识别登记表.doc
客服 部门环境因素识别登记表 序号 No.活动/产品/服务/工序Activity/Product/Service/Process环境因素Environment factors时态 Tense状态Status环境影响Environment Influence现有控制方式Current Control Method 过去past现在Present将来Future正常Normal异常Abnormal紧急Urgency大气Atmos.水体Water土壤Soil能源Energy固废Rubbish能放Emission其它Others办公活动电的耗费下班随手关灯水的耗费生活垃圾的废弃保洁专人清理纸张的耗费纸张的废弃集中收集墨盒的耗费墨盒的废弃保洁专人清理电脑的辐射无注意:1. 能放指热、辐射、振动、噪声等能量的释放 2. 其它指物理属性等环境因素Notice: 1. Emission means heat, radialization, vibrancy, noise and so 2. Other means environment factors with physical characteristic