2022年双语试题管理信息系统 .pdf
Management Information System课程号：课序号：开课系：信息工程学院题号一二三四五六七八九总分题分3020102020得分评阅人20 Questions 1 Select the best answer for each of the following unrelated items. Answer each of these items in your examination booklet by circling the number of your choice. If more than one answer is given for an item, that item will not be marked. Incorrect answers will be marked as zero. Marks will not be awarded for explanations. Note: 2 marks each a.Which of the following is a method for considering a collection of IS projects in terms of their potential risks and benefits as a means of selecting which projects to undertake? 1) Scoring models 2) Strategic IS planning 3) Scenario planning 4) Portfolio analysis b.Which of the following is a key challenge in managing data? 1) Determining appropriate field widths 2) Choosing a DBMS 3) Managing data security 4) Distinguishing between data and information c.Which of the following is a tangible benefit? 1) More timely information 2) Higher client satisfaction 3) Reduced facility costs 4) Increased organizational learning d.Which of the following is a true statement about the benefits of information systems? 1) The benefits of information systems are easy to determine. 2) Tangible benefits are always greater than intangible benefits. 名师资料总结 - - -精品资料欢迎下载 - - - - - - - - - - - - - - - - - - 名师精心整理 - - - - - - - 第 1 页，共 10 页 - - - - - - - - - 3) Intangible benefits are always greater than tangible benefits. 4) Intangible benefits are often indirect, and thus harder to realize. e.Which one of the following is not one of the basic competitive strategies presented in Module 1? 1) Cost strategies 2) Differentiation strategies 3) Strategic dominance 4) Customer lock-in f.Which of the following is a true statement concerning entity-relationship and data flow diagrams? 1) Entity-relationship diagrams are concerned with data in motion, while data flow diagrams are concerned with data at rest and in motion. 2) They are used during the design phase of the systems development lifecycle to communicate with users about the requirements of the system. 3) When documenting a system over time, the information in data flow diagrams is more likely to change than that in entity-relationship diagrams. 4) They use the same symbols to represent data elements. g.Which of the following activities does requirements analysis involve? 1) Laying out the components of a system and their relationship to each other as they would appear to the users 2) Translating the abstract logical model into the specific technical design for the new system 3) Changing from the old system to the new system 4) Defining the objectives of the new or modified system and developing a detailed description of the functions that the new system must perform h.Which of the following is least descriptive of prototyping development? 1) Small scale 2) Interactive 3) Clearly defined specifications 4) End-user focused i.Which of the following is most likely to result in a system that does not meet quality assurance standards? 1) Outsourcing 2) End-user development 3) Off-the-shelf application software package 4) Prototyping j.Which of the following best describes the process of bringing together end-users and information systems specialists for a session to discuss the interactive design of the system? 名师资料总结 - - -精品资料欢迎下载 - - - - - - - - - - - - - - - - - - 名师精心整理 - - - - - - - 第 2 页，共 10 页 - - - - - - - - - 1) JAD 2) Active development 3) Structured analysis 4) Structured design k.Which of the following is a groupware technology used to support distant and asynchronous groups? 1) Electronic meeting systems 2) Memos 3) Video conferencing 4) E-mail l.Which of the following is the driving force behind the explosion of e-business and the emergence of the digital firm? 1) The Internets ability to increase information asymmetry 2) Low-cost connectivity and universal standards provided by Internet technology 3) The Internets ability to increase a companys profit 4) The Internets ability to provide electronic portals to company information from disparate locations m.Which of the following describes how the Internet reduces agency costs? 1) Providing low-cost networks and inexpensive communication and collaboration tools that can be used on a global scale 2) Providing easy access to information resources in key areas such as business, science, law, and government 3) Providing companies with access to businesses or individuals who normally would be out of their reach 4) Enabling a company to use the Internet, as opposed to building its own wide area network n. Which of the following is an accurate statement about systems design? 1) Systems design focuses on what the system is supposed to do. 2) Systems design does not include the method of acquisition. 3) The design of internal controls is part of systems design. 4) Systems design does not include program design.o.What type of Internet business model provides an electronic clearinghouse for products where price and availability are constantly changing? 1) Virtual storefront 2) Marketplace concentrator 3) Content provider 4) Auction 20 Questions 2 名师资料总结 - - -精品资料欢迎下载 - - - - - - - - - - - - - - - - - - 名师精心整理 - - - - - - - 第 3 页，共 10 页 - - - - - - - - - The Internet can be viewed as a kind of commons. In England, a commons is a space where all the people in the community have the right to graze their animals. A major threat to the value of the commons is that of overgrazing putting too many cows and sheep on the commons leads to pasture degradation. But this is a commons that literally belongs to every person in the community; hence, each person has an incentive to consider only personal interests. The result is that animals are added to the commons beyond the point of sustainable grazing.This situation has been labeled the problem of the commons. It is a general problem, typical of public goods (like air, water, and public spaces), namely what to do about those whose actions degrade the value of the overall public good. There are two principal approaches to addressing the problem of the commons, each with advantages and disadvantages. The first is regulation by a central authority, and the second is the redesign of incentive systems to remove the reasons for overuse.Required Assess the challenges of spam e-mail from the perspective of the commons. First, what is spam? Does spam reflect the problem of the commons? How could it be addressed through regulation or incentives, and how would you assess each of these options?20 Question 3 Identify and briefly describe the six steps associated with the systems development process.名师资料总结 - - -精品资料欢迎下载 - - - - - - - - - - - - - - - - - - 名师精心整理 - - - - - - - 第 4 页，共 10 页 - - - - - - - - - 20 Questions 4You have been hired to conduct a requirements analysis for the development of a new student information system for the CGA program. Your internal contact, the Director of Student Services, has asked you to outline a plan for gathering system requirements for this system. Present your response in good form and ensure that you address the following three questions: What kind of information do you need to gather? What sources of information and/or forms of information gathering would you use? What are the key challenges in gathering information for this system? 名师资料总结 - - -精品资料欢迎下载 - - - - - - - - - - - - - - - - - - 名师精心整理 - - - - - - - 第 5 页，共 10 页 - - - - - - - - - 20 Question 5 Case study Basingstock, England, isnt normally considered a cutting-edge kind of place. The quintessential British suburb lies 60 miles southwest of London, in the Hampshire countryside. “boringstoke,” as it is sometimes called, has long been the butt of jokes for the likes of Gilbert and Sullivan and Monty Python. Lately, however, 500 residents of Basingstoke have been participating in Easi-Order, a shopping experiment at the Safeway supermarket on Worting Road. They use a palm III PDA equipped with a bar-code scanner, a modem, and software from IBM s Institute for Advanced Commerce to do their shopping from home. The PDA is provided free of charge to the test shoppers. Heres how it works. Safeway built a data warehouse of every item bought from its inventory of 22,000 products by 10 million British shoppers over the past four years-some 3 TB of grocery-buying intelligence. Data mining software written for Safeway by IBM determines what groceries a family needs based on how long it has been since they visited the store and details from their past orders. The software is programmed to suggest additional items as well. For example, it may suggest that the family try Oracle toothpaste-safeway s own brand-or promote baby products to new mothers based on birth notices obtained from a government health agency. A suggested order is transmitted to the familys palm III PDA whenever they connect by telephone to safeway. Of course, families sometimes want to buy something they havent ordered before or something they bought so long ago the safeway computer figures theyve lost interest in it. If the family has an empty box or wrapper for the item, someone swipes the bar code with a scanner built into the PDA, and the item is added to the electronic order if the family d oesnt have one of the items on hand or if it has no bar code, a member just describes the item in a free-format field that turns into e-mail to safeway: “One quart of strawberries.”When the family finishes editing the order, the person attaches the PDA to the telephone and transmits the order to an IBM server. This midrange computer is a Java-based intranet server that connects to safeways S/390 mainframe computer. In addition to the order, the server receives a message saying when the family will pick up its groceries. The following morning, a safeway easi-Order specialist arrives at the Basingstoke store, logs on to the server and prints out all the orders that are scheduled for pickup that day. Then sometime before the scheduled pickup, the easi-Oder specialist goes up and down the stores aisles filling a shopping cart with each order. The specialist logs each item as it is put into the basket by scanning its bar code with a handheld scanner. When the specialist completes the order, it is brought to a holding area at the front of the store. The scanner is plugged into a docking station that reads the order and holds the information until the family comes. When the family arrives, a member swipes its safeway account card at the same station, and the system matches the order data with the customer data and sends both to the server, and from there they go to the 3-TB database at safeways data center, the order information will rest in the database until the family next connects its PDA to safeways computer and obtains a new suggested order 名师资料总结 - - -精品资料欢迎下载 - - - - - - - - - - - - - - - - - - 名师精心整理 - - - - - - - 第 6 页，共 10 页 - - - - - - - - - Most of the test shoppers use the service weekly. Some prefer to buy a months worth of nonperishable items with easi-Order and shop weekly for other items in conventional way of course, people have certain items they prefer to pick on their own, such as fresh fruit and vegetables, the big advantage that shoppers appreciate is the time saved using the electronic ordering service-they can go in and out of the store in less than 15 minutes. Some shoppers think they have joined an elite class of shoppers because they no longer have to line up at the checkout counter. Required 1.Identify specific costs and benefits for safeway associated with setting up this novel approach to shopping. Do you think that safeway can cost-justify this shopping experiment? Why or why not? 2.What specific pieces of data are contained in the safeway data warehouse for each family? 3.What do you think are some of the potential issues and limitations of this system that could keep it from being successful? 4.Would you consider shopping in this manner? Why or why not? 参考答案及评分标准一、选择题参考答案：a. 4）b. 3）c. 3）d. 4) e.3) f. 3) g. 4) h.3) i. 2) j. 1) k. 4) l. 2) m. 1) n. 4) o. 4)评分标准：每小题2 分总分 30 分二、论述题参考答案或评分点：Reference answer: Spam refers to unsolicited email messages sent in bulk to email addresses. Spam email messages are typically used to advertise products or to make political or social arguments. Spam does reflect the problem of the commons. The internet is a publicly available network. Its infrastructure is such that greater usage results in technical degradation of service, so large quantities of spam slow down the network from technical standpoint. But spam also degrades the utility of the medium by making it 名师资料总结 - - -精品资料欢迎下载 - - - - - - - - - - - - - - - - - - 名师精心整理 - - - - - - - 第 7 页，共 10 页 - - - - - - - - - less attractive for communications. If users find email to be too frustrating due to the large volumes of spam email they receive, then they will opt out. As a communications network, the value of the internet depends on the number of users. This is a further way in which spam degrades the public resource. Addressing spam through regulation would require government agencies to prohibit the use of the network for such traffic. Changing incentives might require ISPs to charge per message sent. Changing the incentives would require a change in the model by which internet access is funded. Award 20 marks for this question. Award 2 marks for the definition of spam. 6 marks for consideration of spam in the context of the commons, and 6 mark each for the discussions of regulatory and incentives-based responses. Look for well-reasoned answers with a clear chain of logic. 三、论述题参考答案或评分点：The six steps are systems analysis, systems design, programming, testing, conversion, and production and maintenance. Systems analysis is the analysis of a problem that the organization will try to solve with an information system. Systems design specifies how the system will meet the information requirements as determined by the systems analysis. Programming is the process of translating the system specifications prepared during the design stage into program code. Testing is the exhaustive and thorough process that determines whether the system produces the desired results under known conditions. Conversion is the process of changing from the old system to the new one. Production and maintenance can be broken into two sub-areas. During the production stage, users and technical specialists review the system. This review evaluates how well the system meets its original goals. During maintenance, changes are made to the system to correct errors, meet new requirements, or improve processing efficiency.名师资料总结 - - -精品资料欢迎下载 - - - - - - - - - - - - - - - - - - 名师精心整理 - - - - - - - 第 8 页，共 10 页 - - - - - - - - - Award 10 marks for this question. Award 1 mark for each step. 1 mark for each brief explanation to 4 marks at most 四、案例分析参考答案或评分点：Information will need to be gathered about the data that are maintained in the system, the processes the system u
