剑桥商务英语初级分类真题2(21页).doc

-Test 2 READING AND WRITING PART ONE Questions 1-5 · Look at questions 1-5. · In each question, which sentence is correct? · For each question, mark one letter (A, B or C) on your Answer Sheet. 1 Martin Re: Soledad Ramirez's visit to March finance conference. Hotel booking extended by one night as she has requested; location unchanged. Bettina Soledad Ramirez has asked A for a hotel closer to the conference centre. B to stay at the hotel longer than planned. C for confirmation that her conference accommodation is available.2We may use your contact details to send to companies whose services may be of interest to you, A You are advised to contact a different company for the required information. B Your services could be of interest to a range of companies. C Some other companies might be given information about you. 3Please note Staff should contact the supplier's technicians if there is a fault and not attempt to repair the printer themselves. Staff are expected to A try to fix minor faults with the printer. B report any faults with the printer. C inform their colleagues about faults with the printer. 4 Staff will now receive expenses A monthly from petty cash. B along with their salaries. C as a separate cheque. 5RETAIL NEWS Marshalsea intends to launch its redesigned store look next year, depending on the success of trials this autumn. CLICK HERE FOR FULL STORY - A As Marshalsea is satisfied with its trials, it will refurbish stores in the autumn. B Marshalsea hopes it will see improved results this autumn after refurbishing all its stores. C If Marshalsea is satisfied with the results of its experiments, stores will be refurbished.PART TWO Questions 6-10 · Look at the list below. It shows the contents of a business magazine. · For questions 6-10, decide which section (A-H) would be most suitable for each person or company on the opposite page. · For each question, mark one letter (A-H) on your Answer Sheet. · Do not use any-letter more than once. IN THIS MONTH'S MAGAZINE A Mergers and acquisitions B Making stores more attractive C Recent moves to senior positions D Comparing potential suppliers E The latest developments in information technology F How to improve productivity G CV-this month's profile: a top financial manager H Transferring central control of your business6The Chief Executive of a newly merged manufacturing company wishes to read about ideas for raising output without increasing costs. 7A retail chain's senior management want to find out about relocating managerial authority and responsibility to lower levels in the organisation. 8A recently appointed Purchasing Officer needs to learn what to look for when deciding which firms to buy goods from. 9A chain that sells computer games would like ideas for improving the design and layout of its outlets. 10The new Chief Executive of a major electronics manufacturer wants to see if his appointment is mentioned in the magazine.PART THREE Questions 11-15 · Look at the graph below. It shows the average share prices of three companies - Grant International, HDC Union and the Lindel Group - over a nine-year period. · Which year does each sentence (11-15) on the opposite page describe? · For each sentence, mark one letter (A-H) on your Answer Sheet. · Do not use any letter more than once. 11Although the share price for HDC Union rose and that of Grant International peaked, the share price of the Lindel Group experienced a decline. 12While the share price for Grant International fell, those for HDC Union and the Lindel Group increased by approximately the same amount. 13Although HDC Union's share price decreased in value, Grant International's remained steady and the Lindel Group continued its recovery. 14Grant International's share price experienced an upturn, while the share price for both HDC Union and the Lindel Group declined. 15HDC Union equalled previous highs in its share price, and Grant International and the Lindel Group also demonstrated an increase.PART FOUR Questions 16-22 · Read the article below about an insurance company. · Are sentences 16-22 on the opposite page 'Right' or 'Wrong'? If there is not enough information to answer 'Right' or 'Wrong', choose 'Doesn't say'. · For each sentence (16-22), mark one letter (A, B or C) on your Answer Sheet. GOOD NEWS FROM AN INSURANCE COMPANY For the fifth year in a row, the Loyalty Insurance Company has cut the cost of its house insurance. More than a million people with homes insured by the company will benefit from decreases of between two and four per cent on the amount they will have to pay this year. This move goes against the market trend, with other insurers increasing rates by an average one per cent. 'The level of claims has been lower than usual over this period, allowing us to make these welcome reductions,' says Malcolm Broad, Loyalty's General Manager. Although the cost of insuring a car with Loyalty has increased by six per cent this year, it is still the smallest rise in the insurance industry; most other companies' rates are, on average, ten per cent higher than they were last year. 'The company has always believed in passing on any improvement in its financial position to its customers,' says Mr Broad. 'Without doubt, this has led to a continual expansion of our business over the past few years.'16This is the first year that Loyalty customers are paying less for their house insurance. A Right B Wrong C Doesn't say 17Insuring a house with Loyalty will be at least four per cent cheaper than last year. A Right B Wrong C Doesn't say 18Loyalty is performing in a different way from other insurance companies. A Right B Wrong C Doesn't say 19This year, Loyalty has had the lowest number of claims ever recorded. A Right B Wrong C Doesn't say 20Loyalty's car insurance is currently the cheapest available. A Right B Wrong C Doesn't say 21It is Loyalty's policy to share its success with its customers. A Right B Wrong C Doesn't say 22Malcolm Broad says that Loyalty's business started to grow last year. A Right B Wrong C Doesn't sayPART FIVE Questions 23-28 · Read the article below about a service which helps companies in difficulties. · For each question (23-28) on the opposite page, choose the correct answer. · Mark one letter (A, B or C) on your Answer Sheet. THE INDEPENDENT EXECUTIVE SERVICE How troubled businesses can benefit from the skills and experience of independent directors Need a chairman in a hurry? An emergency finance director to sort out your cashflow problems? A leading venture capital company has set up a service which provides companies with temporary executives to help them out with particular tasks or periods of development. Michael Mann helped establish the Independent Executive Service (IES) in the late eighties and, as Director of the company, has led its expansion into markets at home and abroad. The idea is simple. The skills that make a good businessperson who can launch a new business are quite different from those needed to run a medium sized, mature operation. They are certainly not the skills needed if the business gets into difficulties, as can easily happen with fast-growing compames. It is in situations like this that the IES steps in. It recruits people who have spent their careers in management, usually entrepreneurs themselves who have built up their own businesses and then sold them. The prospect of spending a limited time in a wide range of businesses is attractive to them. They want to do more in business, but don't want to go through the start-up process themselves again. As Mann explains, 'Most have experience of running their own companies and sorting out problems associated with a high growth phase - this work comes naturally to them.' 'After preliminary discussions with the client company's HR Manager, we introduce five or six candidates to their Board of Directors. They then select the IES executive who best fits their requirements,' says Mann. 'We provide independent directors to many troubled companies, including those that we have already provided venture capital for. The service is free to these existing clients. For a fee, we also help out other companies which we think have a good recovery potential. Additionally, we have a great deal of repeat business from satisfied customers who buy our services again to help with a later stage of expansion.' According to Mann, the first step for independent executives is often to establish how a business is meant to be run. 'In many small businesses, it is often unclear to Board members who is responsible for what in the company. Another common starting point is helping the existing management avoid bankruptcy. Only then is it possible to turn to more long-term issues.'23What service does the IES provide? A It hires out short-term directors to companies. B It advises companies on the recruitment of new directors. C It gives directors independent guidance on setting up new companies. 24What is the idea on which the IES is based? A Different market sectors require different kinds of business skills. B Even skilled businesspeople need help in situations new to them. C Specialised leadership skills are needed to aclieve fast growth. 25Why do many IES executives like working for companies for limited periods? A They are intending to start up other companies in the future. B They are running their own companies at the same time. C They like the variety of working in many different companies. 26Who makes the final decision about which executive will join a particular company? A the IES executive B the HR Manager C the Board of Directors 27The IES offers its services without charge to companies it A has already invested in. B has previously provided directors for. C believes have a good chance of recovery. 28IES executives often work with directors who are A unsure of their exact roles within their companies. B unclear about the causes of their companies' difficulties. C unaware that their companies are close to bankruptcy.PART SIX Questions 29-40 · Read the introduction below to a business reference book. · Choose the correct word to fill each gap from A, B or C on the opposite page. · For each question (29-40), mark one letter (A, B or C) on your Answer Sheet. Quick answers to key business questions The information contained in this business reference book is directly useful to you and your business. (29)_there is a lot of statistical material currently available, it tends to be about (30)_industry or group of industries in particular. (31)_is not terribly helpful to know what is (32)_on in the pet-food industry if you (33)_a chain of travel agencies. And knowing (34)_businesses in the UK spend on training in total tells you very (35)_about your own training budget. The information provided in the book is based entirely on British data, and is relevant to businesses throughout the UK. Companies abroad do (36)_ things very differently, and if overseas research information were built into the data, this could (37)_in inaccuracies in the figures. This book will (38)_you with business data that is useful for all types of businesses, (39)_it will apply to you whichever business you are (40)_It starts with the questions you might be expected to ask and then tries to answer them.29A Although B Despite C Unless 30A the B one C every 31A There B It C This 32A getting B taking C going 33A keep B run C work 34A how B whose C what 35A little B few C less 36A other B any C some 37A result B lead C cause 38A produce B offer C supply 39A but B so C whereas 40A in B for C atPART SEVEN Questions 41-45 · Read the two emails below, · Complete the form on the opposite page. · Write a word or phrase (in CAPITAL LETTERS) or a number on lines 41-45 on your Answer Sheet. Lightwood Ltd Printing Order Form Name of printing company: (41)_ Type of document: (42)_ Date required: (43)1st_2009 Quantity required: (44)_ Requested by (full name): (45)_ WRITING PART ONE Question 46 · You have just received a message that a new client, Jorge Ruiz, is arriving at your office tomorrow afternoon at 2 o'clock, · Write a memo to your secretary, Helen Jones: · telling her about Mr Ruiz's visit · explaining why you might be late · telling Helen what to do with Mr Ruiz until you arrive. · Write 30-40 words on your Answer Sheet. MEMO To: Helen Jones From: Date: 1/6/08 Subject: Visit of Jorge RuizPART TWO Question 47 · Read part of a letter below from Susan Dalton, the Sales Manager of a company that produces screens for computers. My company produces screens which fit in front of computer monitors and protect computer operators' eyes in strong or tiring lighting conditions. These screens are new on the market, but we have fully tested them. The trade price is $50 per screen. We would be glad to send a representative to demonstrate our product on your premises. I am confident that your staff will notice a great improvement in comfort. · Write a letter to Ms Dalton: · explaining what your company does · saying why your company is interested in the product · enquiring about the possibility of a discount · suggesting a date for a demonstration. · Write 60-80 words on your Answer Sheet. · Do not include any postal addresses. Dear Ms DaltonLISTENING PART ONE Questions 1-8 · For questions 1-8, you will hear eight short recordings, · For each question, mark one letter (A, B or C) for the correct answer, · After you have listened once, replay each recording. 1Which graph is the man talking about? 2Which jobs will be created when the company relocates? A customer service advisers B packing assistants C delivery drivers3Why are the brochures late? A staff illness B faulty vehicles C broken machinery 4What will Mediband's new owners do? A employ fewer staff B relocate the company C expand production 5When will the sales conference be held? 6Which chart shows exports of mobile phones this year? 7Which day is the meeting arranged for? 8Why is the man phoning the suppliers? A to report a problem B to order a part C to request informationPART TWO Questions 9-15 · Look at the notes below. · Some information is missing. · You will hear a man giving some information about gifts to order for staffwho have performed well. · For each question (9-15), fill in the missing information in the numbered space using a word, numbers or letters. · After you have listened once, replay the recording. NOTES Website: (9)www_co.uk Order: 15×silver calculators at (10)_each 5×leather picture holders at 42 each Size: (11)_by 30 cm 1×95 (12)