Chapter11 E-Commerce Logistics.ppt

E-Commerce Logistics,Chapter 11,11.1 The Overall E-Commerce Logistics11.2 E-Commerce Logistics Model11.3 The Technology for E-Commerce Logistics,11.1 The Overall E-Commerce Logistics,11.1.1 The LogisticsLogistics is the art and science of managing and controlling the flow of goods, energy, information and other resources like products, services, and people, from the source of production to the marketplace. It is difficult to accomplish any marketing or manufacturing without logistical support.,Logistics involves the integration of information, transportation, inventory, warehousing, material handling, and packaging. The operating responsibility of logistics is the geographical repositioning of raw materials, work in process, and finished inventories where required at the lowest cost possible.,11.1.2 Logistical System,Interest in the Internet has changed so drastically in recent years that one can speak of a universal breakthrough. The remarkable increase in users can be attributed mainly to the appeal of the World Wide Web, the Internet feature that is enjoying the greatest growth. There is some uncertainty about how much the Internet and E-commerce are being used, and especially about the expansion of such usage in the future.,