剑桥商务英语中级真题集写作参考讲课稿.doc

Good is good, but better carries it.精益求精，善益求善。剑桥商务英语中级真题集写作参考-目录BEC中级参考答案2TEST12TEST23TEST35TEST47TEST59TEST612TEST715TEST818TEST920TEST1024TEST1127TEST1230-商务英语中级习题集2010版参考答案TEST1READINGPARTONE1234567CABDABCPARTTWO89101112DCEBFPARTTHREE131415161718DACBBCPARTFOUR192021222324252627282930313233BADACCDABCDBCBBPARTFIVE34ITSELF35IN36CORRECT37WHILE38SEEN39FROM40CORRECT41THOSE42FOR43WITH44THAT45CORRECTWRITINGPARTONESampleATo:P.JonesFrom:LuisaGambonDate:21November2002Subject:LatenessMrJones,Ihavenoticedthatyouoftenarrivelateforwork,especiallyonMondaymornings.Asyourcolleaguesarestartingtocomplainaboutthat,youunderstandthatunlessthishabitchanges,Iwilltakedisciplinaryactionagainstyou.Comeandseemetomorrowat9a.m.inmyoffice.ThankyouBand5Allcontentpointsarecovered,usingnaturalsoundinglanguageandaconsistentlyappropriatetone.SampleBTo:P.JonesFrom:ManagerDate:21November2002Subject:LatenessHi,JonesNowadaysyouarriveslateforworkveryoften.Ifeelyoumayhaveparticularreasonsforit.Butifyoukeepgoingyourlateness,otherstaffintheofficemaybelatelikeyou.Imworryingaboutit.Howaboutconsideringofbeingmorepunctual?Thanks!Band3Allthecontentpointsarecovered,thoughattimestheregisterisnotalwaysentirelysuccessful.Thereisevidenceofanadequaterangeofstructuresandvocabularyforthislevel,butwithsomenon-impedingerrors.PARTTWOSampleCReportoncustomercomplaintsINTRODUCTIONThisreporthasthepurposeofpresentingthereasonsforcustomercomplaintsin2002.FIELDINGSThecustomercomplaintsreceivedin2002were300inJanuary.Thentheyincreasedto540inFebruarybecauseofthecomputersystemsbreakdown.InMarchtheyfellto230becauseanimprovedordersystemwasintroduced.ThereasonsforcomplaintsfromJanuarytoMarchwereanalysed:Firstlythecompanyreceivedcomplaintsforincorrectordersdelivered.TheseerrorswerefewerinMarch.Secondlythetimetakentodeliveristoohigh,butthecompanyhasplannedtorecruitnewagents.Finallycustomerscomplainforthepoorproductquality.Inordertosolvethisproblemmorequalitycontrolsaremaking.CONCLUSIONSAtthemomentallcustomersarentsatisfiedbutmanymeasureshavebeentakentoimprovetheirsatisfaction.Band4Thereisasatisfactoryrangeofstructures,withsomeerrors,butthesedonotimpedeunderstanding.Thecontentpointsareadequatelycovered,andtheregisterisappropriate.Theinformationisgenerallywellorganized,usingheadingsandotherdiscoursemarkers.SampleDCustomerComplaintsReports(2002Jan-Mar)Background-NumberofcustomerscomplainsreceivedshowedveryhighpointsinFebruary-ItbecamelesshalfthanFebruarysinMarch.Analysis-ThebreakdownofcomputersysteminFebruaryleadtoalotofcomplaints.-Ontheotherhandtheintroductionofimprovedordersystemdecreasetheamount.-FewerincorrectorderdeliveredinMarch.Itresultinfewcomplaints.-Morethanhalfofcomplaintsarebecauseoflatedeliver.-Unsatisfactoryproductqualityscomplaintsshowed28%ofall.Recommendation-Toimprovedeliverysystemisimportant,itleadsthedecreaseofcomplaints.Itshouldbeimproved.-Toreducepoorqualityproduct.Productsshouldbecheackbeforeshipping.Band2Theorganizationofthereportisreasonable,asistheregisterandformat.However,notallcontentpointsareadequatelyaddressed,alimitedrangeoflanguageisused,andtherearesomedistractingerror.LISTENINGPARTONE1JAYE2CUSTOMERSERVICES3OFFICEASSISTANNT4457.605EUROPEHOLIDAYS6BUSINESSCARDS7MARKETINGEXECUTIVES8(THE)(COMPANY)LOGO9INFORMATIONPACK10PARKHOTEL11FRONTHOTEL12NEWDESIGNSPARTTWO13141516171819202122EBGFACGHEBPARTTHREE2324252627282930BBCACBACTEST2READINGPARTONE1234567BCADDBCPARTTWO89101112CBEADPARTTHREE131415161718DCAACBPARTFOUR192021222324252627282930313233DDACACBAADCACDBPARTFIVE34THAT35CORRECT36ONLY37SO38CORRECT39THE40HOW41CORRECT42OUT43CORRECT44WILL45BEWRITINGPARTONESampleATo:AllStaffFrom:ManagingDirectorDate:7DecemberSubject:StaffrewardIwouldliketothankyouforthecontributioninincreasingthecompanysprofit.Theprofitincreasedduetoveryhardworkandlongworkinghours.EachofthestaffwillreceiveanenvelopewitharewardonTuesday.TherewardisatriptoHawaii,andIhopethatthiswillbetheperfectreward.Enjoy!ThankyouBand4Allpointsareadequatelycoveredanddeveloped.Thereisanadequaterangeoflanguage,thoughwithsomerepetition.SampleBTo:AllStaffFrom:PaulBlakeDate:7December2002Subject:StaffrewardIamverypleasedtotelleverybodythatourcompanywasmakeagreatprofitinthisyear.Thankaloteverybodyscontributionforthecompany.Duetoworkhard,themanagementdecidedthateverybodywouldgettheopportunitytoaddthesalaryandpaidholiday.Band2Allthecontentpointsareaddressed,althoughpoorcontrolofbasicstructures,e.g.wasmake,opportunitytoaddthesalary,obscurethemessageattimes.PARTTWOSampleCIntroduction.Thepurposeofthisreportistoassessandrecommendataxifirmthatwillbecomeourregulartransporter.Wewillneedthemespeciallyduringnextyeartradefairandconferences.Therearetwofirmstoassess.Findings:AsregardstoTelecarswehaveagoodreferencesonthem.Itisveryexperiencedtraditionalfirmandisalsoveryreliable.Theyprovide24-hoursservicethatisusefulduringnightmeetingsandnegotiations.StreetlightCabsisbrandnewcompanyandtherearenoreferencesonthem.Buttheyprovidelongdistancerouteswhichweuseveryoftenandtheyarealsocheaper.Ontheotherhandtheydonthavewebpageandsointernetbookingisntavailable.Conclusion:IrecommendtochooseTelecarsbecauseoftheirreliability,longtraditionandwelltrainedstaff.Band4Allthecontentpointsarecoveredandarewellorganized.Therangeoflanguageisgood,andthoughsomeerrorsoccur,thesedonotobscurethemessage.Theregisterisappropriate.SampleDFrom:TheGeneralManagerTo:ThelinemanagerTHEPROPOSALInordertohaveataxifirmthatitcoulduseonaregularbasesforourstaffandclients,weshouldchoosethebetterone.Thethingsfollowingbelowaremyproposal.IntheadvertisementofTELECARS,itgavesdetails.Itsagoodreference.Thethreedetailsareusefulforus.Weneedthe24-hourservice,becauseourcompanyisrunnedforwholeday,andweneedmeettheclientsatanytime.Comparedwiththeotherone,IthinktheoneofSTREETLIGHTCABSisnotwell.Itsanewcompanyandithasnotanyreferences.Thedistanceisimportantforusbecauseweareintheurban.Ifnodistanceistoofar,itnotgoodforourbusiness.Anditalsohasnointernetbooking.SoIthinktheadvertisementofTELECARSfitsforourrequires.Band2Anattemptismadetoaddressallthelanguagepoints,butthisisnotalwayssuccessful.Generallytherangeoflanguageisfairlylimitedandbasicerroroccur.LISTENINGPARTONE1TAKINGMINUTES213(TH)OCTOBER3CERTIFICATE4CUSTOMERSERVICE5WORLDNET/WORLDNET6OUTSIDELINES7TRANSFERCALLS8(THE)EQUIPMENT9TRADEFAIR10AFTERLUNCH11REVISEDBUDGETS12HEADOFFICEPARTTWO13141516171819202122HEFADGECBHPARTTHREE2324252627282930CAACACBBTEST3READINGPARTONE1234567CDABABCPARTTWO89101112DFCEAPARTTHREE131415161718DBCABCPARTFOUR192021222324252627282930313233DCACDCACABDAABBPARTFIVE34TOO35CORRECT36RESULTS37BY38CORRECT39SO40CONCERNING41CORRECT42ONES43THAT44ABOUT45CORRECTWRITINGPARTONESampleADearcolleagues,AsIadvicedyouinourlastmeeting,therewillbeavisitfromhealthandsafetyinspectorsonMonday,1stAprilfrom9a.m.until15p.m.Theinspectionisnecessaryforourqualitymanagementcertificate.Pleasebepreparedfortheinspectionbytellingthestafftotidyuptheirworkplace.RegardsBand5Allthecontentpointsaresuccessfullyaddressed,withacontrolled,naturaluseoflanguage,andevidenceofawiderangeofvocabularyandstructure.SampleBItwasdecidedthathealthandsafetyinspectorswouldvisitourfactorytoseehowitisworking.Thereasonofthisinspectionisforourstaffssafetyandhealth.Itisassumedtotakeaboutaweek.Weareexpectedtogivethemacertainrighttoinspectthem.Band3Theemailisreasonablyorganizedandtherangeofvocabularyandstructureisadequate.However,thethirdcontentpointisnotclearlyaddressed.PARTTWOSampleCReportonefficiencyofdifferentadvertisingmethodsIntroductionThisreportaimstoevaluatedifferentadvertisingmethodsNorleciscurrentlyusing.FindingsThekeyfindingsaresummerisedbellow.Directmailstocustomersdidnotachievetheexpectedresultsbecausenotmanypeoplereadthem.ThenumberofprospectivswholearntaboutNorlecfromitswebsiteislikelytoincreaseduetothenewlinktosomewholesalerssites.Printedadvertisingsareveryeffectiveparticularlythoseinspecilisedmagazines.Forthisreasonthenumberofmagazinesshouldbeincreased.Theothermethodsaresimilartolastyearsresults.ConclusionItwasconcludedthatradioandmagazineadvertisementsarestilltheleaders.RecommendationsInspireofthehighannualcostsforradioadvertisingthismethodissuggestedtobecontinuedbecausemostcustomerswerereachedbyit.Duetoexpectedincreaseofpricesforbillboardadvertisingitisrecommendedtogivethisup.Band4Allthecontentpointsareadequatelycoveredandsatisfactorilyorganized.Aswellasachievinganappropriateregister,thecandidatedemonstratesagoodrangeofvocabulary,e.g.keyfindings.Thereare,however,anumberofspellingerror.SampleDIntroductionTheaimofthisreportistofindoutwhichmethodsofadvertisingarethemosteffectiveforus.FindingsTheresultofresearchclearlyshowsthat40%ofcustomersmetfirstNorleconradio.Wespentalotofmoney,butwegotavaluableeffect.Inspiteofthefactthatcostsofmagazinesaredefinitelymuchcheaperthanbillboards,magazinesaremoreeffectivethanbillboards.Nowadaysinternetusersareincreasingdramatically,anditistheoneoftheincreasingadvertisingmarket.Therefore,figuresofwebsitelikelytoincrease,whiletheyaresurfingInternet,theylearnsaboutNorlec.Manypeopledonotreaddirectmailanymore.Therefore,costofdirectmailissimilarwithmagazinesbuttheeffectofthisisthelowest.ConclusionItisconcludedthatradio,magazines,andwebsitearethemosteffectivemethods.RecommendationsItisrecommendedthatbillboardsadvertisingwillbestoppedbecauseofincreasingcostsandvalue.Wealsorecommendthatweneedtotrymoremagazines.concludeBand2Thecontentpointsareaddressed,usingasatisfactoryrangeoflanguage.However,themessageisobscuredbypoororganizationandcoherence.LISTENINGPARTONE1CUSTOMERDATABASE2COMMUNICTIONSDIRECTOR3PRODUCTDEMONSTRATION4MEDIUM5RACINGWEAR/RACINGCLOTHES6SPECIFICATIONS7PRICELISTS8SPAREPARTS9RETAILPARK10LOADINGAREA11RECEIPT12(OLD)PHOTOCOPIERPARTTWO13141516171819202122EFCAHEADHCPARTTHREE2324252627282930CABBCACBTEST4READINGPARTONE1234567CABDABDPARTTWO89101112DFBACPARTTHREE131415161718AABCCBPARTFOUR192021222324252627282930313233CABDABDBADCACBDPARTFIVE34FOR35CORERECT36THE37OF38WITH39CORRECT40SUCH41CORRECT42SO43TYPE44AROUND45ITWRITINGPARTONESampleATo:DespatchdepartmentFrom:Y.Brown-ManagerSubject:FailurearrivalorderclientDearsir,Accordingtorecentinformationtheministryofforeignaffairshasnotreceiveditslatestprintingorder.Followingdetailsare:onehundredcopiesoffinancialstatements2002,pleasecheckcauseoffailureandresendcopiesassoonaspossible.KindestregardsBand5Allthecontentpointsarecovered,withcontrolled,naturaluseoflanguage.SampleBTo:DespatchCo-ordinatorFrom:MrsZossMrLittle,whoisthemanagerofRiverCompany,informedmeabouttheorderthathadnotbeenarrived.Heordered5000whitepaper,5000palegreypaperand1000envelopes.Ithinkweshouldgettheorderreadyagainandsentitasap.ThankyouBand3Allcontentpointsareaddressed.Therangeoflanguageisadequateanderrorsarenon-impeding.PARTTWOSampleCDearSirorMadamIwouldliketothankyouforyourletter,dated15.5.2003.Firstly,unfortunately,wehaveaninternationalconferenceonthe10thofJune.Therefore,thisdateisnotconvenientforus.Couldyoupleasestartatthe11thofJune?Furthermore,wewouldliketoknowhowlongtheworkwilltake,Concerningthenumbers.Thesystemyouannouncedseemstobedifficult.Isthereaneasierwaytohandlethisproblemwithdifferentnumbers?Asforourfurtherrequests,couldwehaveadirecttelefonnumberaswellasthenameoftheperson,dealingwithus?Wearelookingforwardtopayingthebillassoonastheworkissuccessfullyfinishedincaseofanytheesingproblems.Wearelookingforwardtohearingfromyou.Yoursfaithfully,Band4Thecontentpointsaremorethanadequatelyaddressed.Arangeofdiscoursemarkersandlinkingdevicesisused.Boththeregisterandformatareappropriatetothetask,andthelanguageisgenerallyaccurate.SampleDDearMrYoung,Thankforyouletteraboutinstallnewtelephoneswitchboardinouroffice.Buttherearesomeproblemsweshouldsolved.First,onTuesday10Juneinourofficewilltakepartacelebrationofourcompanysanniversary.Soyoucanstartinstallationafter10Juneinanytimeyouwouldbeabletodoit.Second,Iwouldliketoknowhowmanydaysworkwillbe.Next,Iwouldliketomentionthatthesystemofnumberinganextentionnumberstocomplicated,andIhopethatyoucansuggestmeanyotherwaytosolvethatproblem,thatyousuggestingmenow.Also,canyoutellmethenameofyourtechnicalrepresentative.Asyouseetherearesometechnicalproblemswithinstallingnewtelephoneswitchboard,andaftersolvingtheseproblemsandwhenthejobwouldbefinishedwepayforyou.Lookingforwardtohearingfromyou.Yourssincerely,Band3Thecontentpointsarecoveredadequately,andtheformatandregisteraresatisfactory.Whiletheorganizationandcohesionaregenerallysatisfactory,thereareinstanceswherethereaderisnotclearlyinformed.LISTENINGPARTONE1DATABASE2SUPPLIER3HOWARTH4ITCO-ORDINATOR5(QUALITY)DESIGN6EUROPE7ADVERTISINGCAMPAIGN8DISCOUNTS9COMMERCIALHALL10380(SHAREHOLDERS)11MICROPHONES12AMENDEDFIGURESPARTTWO13141516171819202122DGAEFGBADCPARTTHREE2324252627282930CAACABBCTEST5READINGPARTONE1234567BDCABCAPARTTWO89101112BAFDEPARTTHREE131415161718ABCBADPARTFOUR192021222324252627282930313233ACDDACBDCDCABDCPARTFIVE34WITH35CORRECT36TO37CORRECT38SO39THESE40ABOUT41ALTHOUGH42HAVING43CORRECT44TOO45THATWRITINGPARTONESampleATo:AllstaffFrom:ManagerDirectorDate:27thMarchSubject:Company'scomputersystem.I'dliketoinformyouthatthecompany'scomputersystemwillbecloseddownonWednesday.PleaseeveryemployeehasanyworkinhiscomputerorimportantdocumentshastoprintitoutbeforethisdaytoworkManualonWednesdayifitisPossible?Ihopethecomputersystemwillbebetteraftertheimprovementasyouallknowhowthecomputerswas?Thanks.Band2Duetoomissionofacontentpointandpoorlanguagecontrol,thetargetreaderwouldnotbeclearlyinformed.Otherwise,the