外贸业务七种常见英文书信类型.doc

前言：中国制造网的客服人员常常接到客户来电咨询如何撰写英文回复邮件，我们不鼓励客户使用统一的模板来回复询盘，因为每封询盘必须区别对待，有针对性得突出重点。这里挑选了几封写得不错的客户邮件供大家参考！1. 主动跟新买家建立联系 Dear Mr. Jones, We know you from Made-in-C that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, in the hope that we may work with Bright Ideas Imports in the future.We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at Http:/ which includes our latest product line. Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon. Sincerely,2.对新买家要求建立业务联系的回复 Dear Mr. Jones, We have received your letter of 9th April showing your interest in our complete product information. Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at Http:/ which includes our latest product line. We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future. Sincerely,3.向老客户介绍公司新的产品信息 Dear Mr. Jones, We have refreshed our online catalog at Http:/www. and now it covers the latest products, which are now available from stock. We believe that you will find some attractive additions to our product line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We would be very happy to send samples to you for close inspection. We will keep you informed on our progress and look forward to hearing from you. Sincerely,4.回复对某个产品的查询 Dear Mr. Jones, Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster". Weve enclosed the photo and detailed information of the product for your reference: Product: toaster Specification: xxxxxxxxxxxxxxx Package: 1pcs/box Price: 10usd/pcs Payment: L/C For purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight. We look forward to receiving your first order. Sincerely,5.无法提供对方查询中所要求的产品时 Dear Mr. Jones, Thank you for your enquiry of 12 March. We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand. We would, however, like to take this opportunity to offer the following material as a close substitute: Cate 5, US$_ per meter FOB Shanghai, including your commission 2%. Please visit our catalog at for more information on this item. If you find the product acceptable, please email us as soon as possible. Sincerely,6.查询对方公司的产品 Dear Sir or Madam, We know that you are exporters of textile fabrics. We would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used. We are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned. When quoting, please state your terms of payment and discount you would allow on purchase of quantities of not less than 1000 meters of individual items. Prices quoted should include insurance and freight to San Francisco. Sincerely,7.几种报盘 (a.) To: 客户公司名称Attn: 客户姓名Re: 客户求购的产品名称      We are pleased to get to know that you are presently on the market for XX product, and as a specialized manufacturer and exporter for this product in China, we sincerely hope to establish business relations with your esteemed corporation. Herewith pls find our competitive offer as follows:Product:Specification:Packing:Quantity:as per your requirementPayment:T.TPrice:USD xxx（Expiry Date：xxx）If the product we offered above is some different from what you require actually, kindly inform us in detail, we will be pleased to re-offer you as per yr actual requirements asap. To know more about our corporation, kindly visit our website: .      Pls kindly check and revert at your earliest.      Best regards,(b.) Re: SWC Sugar Dear Sirs, We are in receipt of your letter of July 17, 2009 asking us to offer 10,000 metric tons of the subject sugar for shipment to Japan and appreciate very much your interest in our product. To comply with your request, we are offering you the following: 1. Commodity: Qingdao Superior White Crystal Sugar. 2. Packing: To be packed in new gunny bag of 100kgs. each. 3. Quantity: Ten thousand (10000) metric tons. 4. Price: US dollars one hundred and five (US$105.00) per metric ton, Fob Qingdao. 5. Payment: 100% by irrevocable and confirmed letter of credit to be opened in our *vor through A1 bank in Qingdao and to be drawn at sight. 6. Shipment: Three or four weeks after receipt of letter of credit by the first available boat sailing to Yokohama direct. Please note that we do not have much ready stock on hand. Therefore, it is important that, in order to enable us to effect early shipment, your letter of credit should be opened in time if our price meets with your approval. We are awaiting your reply. Sincerely,