2022年20xx年某卫生局信访工作迎检汇报材料 .pdf

20XX年最新某卫生局信访工作迎检汇报材料尊敬的各位领导：大家上午好！各位领导在百忙之中抽出宝贵的时间来我局检查指导信访工作开展，在此，我谨代表全县卫生系统广大干部职工对各位领导的到来表示最热烈的欢迎，对各位领导长期以来对卫生事业的关心、支持和帮助表示最衷心地感谢！下面，我代表卫生局班子就全县卫生基本情况和信访工作开展情况作如下简要汇报。一、全县医疗机构基本情况及面临的挑战（一）全县医疗机构基本情况。目前，全县共有各级各类医疗卫生机构221 个，其中县级医疗卫生机构5 个（县医院、中医院、保健院、疾控中心和卫生监督所），乡镇卫生院23 个，社区卫生服务中心1个，社会及个体办医28 个，村卫生室164 个。医疗机构人员编制情况：目前全县医疗卫生机构有正式编制649 个，现有在岗职工889 人，其中正式职工550 人，临时聘用人员339人，占 38%。全县卫生专业技术人员750 人，占总人数的89%。专业技术人员学历情况：本科学历的46 人（占 6.13%，其中全日制本科只有6 人）；专科学历的248 人（占 33.06%）；中专学历的378 人（占 50.4%），高中及其以下学历的78 人（占 10.4%）。专业技术人员职称情况:具有高级职称的21人；中级职称的112 人（占 14.93%）；初级职称的236 人（占31.47%）；未取得职称的占49.2%，很多时候选派进修学习都因为不具备专业技术职称资格而派不出人。全县每千人口执业（助理）医师数和注册护士数仅为1.23 和 0.86，平均每千人口拥有卫生技术人员为2.61，与平均每千人口拥有卫生技术人员3.75 的要求还有较大差距。从以上基本情况看，不论是人力资源的总量还是质量，都难以满足人民群众日益增长的医疗服务需求，难以达到社会各界对医疗服务的期望。（二）XX卫生事业发展面临的挑战。1.卫生事业基础力量薄弱。我县卫生专业技术队伍“四低一少一难一弱”的现状短时间突破存在较大困难，“四低”即学历低、职称低、执业医师比例低、服务能力低。一少 是医务人员总量太少。医务人员总量严重不足和医改后基本医疗服务人次不断增加、基本公共卫生服务项目不断增加之间的矛盾非常突出，人员不足是卫生服务可及性面临的一个巨大挑战，基本医疗与公共卫生服务的提供能力与实际需要还有很大差距。一难 是专业技术人才补充难。近年来，县上每文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 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ZZ4X4H6A5P3年都给卫生给了专业技术人员招录指标，但每次招录均未过半。2.不稳定因素的影响。看病难、看病贵、药价虚高（药费占医药费用的60-70%）村医诉求、医疗纠纷等因素和热点话题将是今后一段时间卫生系统诉求的焦点，对卫生系统的发展构成较大的压力。3.医疗服务社会环境恶劣。突出表现为：人民群众对健康的高期望值与落后的医学科技水平和服务能力之间的矛盾非常突出；人民群众对卫生服务的高期望值与低经济承受能力和低保障能力之间的矛盾非常突出；医务人员配置严重不足与患者疾病诊治和人文关怀需求之间的矛盾非常突出；社会普遍的诚信缺失导致医患互不信任之间的矛盾非常突出；维权意识高涨和法律意识淡漠之间的矛盾非常突出；舆论以点带面一边倒和卫生行业正面张扬不足之间的矛盾非常突出；这些因素是造成医务人员执业环境恶劣的主要原因。医院是人出生和健康修复以及病死的场所，病人不可能都是躺着进去站着出来，每个人都必须尊重自然科学才行。4.卫生工作压力大。在卫生系统内，特别是一线医务人员集中体现为“三高、二无、一低”，“三高”是指医生的职业表现为高风险、高压力、高强度，“二无”是指医务人员生活无规律、工作无规律，“一低”是指医务人员工作文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 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ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3报酬低。中国卫生人力发展报告披露，医务人员平均每周工作时间为53.4 小时，超过每周40 小时法定劳动时间的33.5%，同时，平均每月要值7 个夜班。总之，一线医务人员“工作负荷大、收入待遇低、加班值夜班多、健康损害明显、患者投诉频发、医疗结果的不确定性”等等压力，只能默默地承受，也许有一天，一个偶然的负面事件将会成为压倒他们最后的一根稻草，最终会伤及整个社会，这并非是危言耸听！因此，有感医生真累、院长真苦、卫生事业发展真难！5.国家投入总量严重不足。虽然医改已经启动了5 年多时间，但投入总量严重不足，卫生事业发展历史欠账太多，投入总量同教育相比、同世界其他国家相比特别严重不足，20XX年-20XX 年中央资金共投入3483 万元（包括支持中医院、卫生监督所、急救中心、妇幼保健院、乡镇卫生院和村卫生室建设）。从全国来看，20XX年我国卫生总费用占国内生产总值的比重为5%，明显低于世界8.5%左右和发达国家10%以上的平均水平，个人卫生支出在卫生总费用中的比重仍在 35%-40%左右，大大高于世界20%以下和发达国家平均15%以下的平均水平，在世界卫生组织进行的成员国家医疗卫生筹资和分配公平性排序中，中国名列倒数第四。总之，以上这些问题就是卫生系统信访工作的主要方面，文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3卫生工作涉及千家万户，医疗卫生服务又是最大的民生。因此，卫生部门面临着较大的信访压力，认真做好卫生系统的信访工作就是保稳定，就是抓发展。二、信访工作开展情况近年来，我局信访工作在县委、县政府的正确领导下，在县信访局的业务帮助和指导下，在县司法局、县法院等相关部门的密切配合下，紧紧围绕维护全县社会政治稳定的目标，依据国务院信访工作条例和XX市信访工作条例，认真落实信访工作制度，积极排查和消除不安定因素，努力解决医疗卫生行业中存在的各种问题和矛盾，为促进我县的社会政治稳定和经济繁荣发展作出了应有贡献。（一）加强学习教育，提高思想认识。局领导班子本着“信访非小事，小事不上访”的工作警示和“抓学习，促提高”的信访工作要求，通过每月的信访工作例会，组织机关全体职工及医疗卫生单位主要负责人和单位信访工作负责人对信访工作条例 进行认真学习，各医疗卫生单位组织单位全体干部职工认真学习了相关信访工作知识。卫生局要求全系统干部职工坚持理论联系实际，着眼社会稳定，真心实意的树立宗旨意识，群众观念。通过学习教育，系统全体干部职工真正从维护社会和谐稳定文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3的高度认识信访工作的重要性，通过认识的提高，我局信访工作从“被动抓”到“主动抓”，从“应付抓”到“认真抓”，切实做好了信访工作。（二）细化工作措施，推动工作开展。1.抓队伍建设。卫生局落实了信访工作“一把手”负责制，坚持“一把手”亲自抓，分管领导具体指导，主管人员具体抓的工作机制，形成了人人重视信访工作的良好氛围。成立了由局长任组长，其余班子成员任副组长，局机关各科室负责人及各医疗卫生机构主要负责人为成员的卫生局信访工作领导小组。领导小组下设办公室，由监察室主任任办公室主任并负责信访工作日常事务。同时明确了各医疗卫生单位主要负责人是单位信访工作第一责任人，要亲自抓，要落实专人具体抓。2.抓制度建设。一是坚持信访工作例会、不安定因排查消除会汇报制度，积极排查和消除不安定因素。通过定期召开会议研究信访工作，听取各科室及各医疗卫生单位的信访工作汇报，分析当时信访工作形势，解决信访工作中存在的突出问题。二是 坚持局领导接待群众来访制度。主要领导在家由主要领导亲自接待来访群众，主要领导不在家或因工作原因不能接待，由分管领导负责接待，分管领带不能接待由相关科室负责接待。在来访群众接待中要求做到“一张笑脸文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 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ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3相迎，一声问候暖心，一把椅子让座，一杯热茶解渴，一个满意答复，一声慢走相送”。三是 建立了领导下访调研制度。班子成员每月开展下访不少于3 次，通过下访调研及时掌握了各单位工作动态，帮助其及时解决其存在的实际困难，方便了其他职工直接咨询和反映其关心的问题。四是 积极落实领导批阅群众来信制度和领导包案制度。要求坚持有访必接，有信必阅，阅后必批，有案必立，要案必包等一系列信访工作制度。3.抓保障措施。一是强化了组织保障。卫生局和各医疗卫生单位都成立了信访工作领导小组落实了具体工作人员，充实了系统信访干部队伍。二是 落实了经费保障。按照要求，落实了信访工作人员每月235 元的岗位津贴补助。三是 强化制度保障。狠抓各项制度落实，坚持用制度管人管事，不断提高卫生系统信访干部队伍管理的科学化、制度化和规范化水平。（三）强化制度监管，落实责任追究。卫生局落实了“一把手”负责制，各分管领导负责分管领域信访工作的监督指导和来访群众的接待，机关各科室分别落实了信访工作职责。局机关与各医疗卫生单位签定了目标管理责任书，建立健全了信访工作制度，制定了信访工作目标和具体的惩奖办法，凡是由于信访工作不力，造成越级文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 ZZ4X4H6A5P3文档编码:CX3R6J7F2B2 HP7U8Z7L1H1 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