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    2021年职业道德题库.pdf

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    2021年职业道德题库.pdf

    1 职业道德练习题一、单选:1.关于道德,正确的说法是(D)。A.道德在职业活动中不起作用B.道德在公共生活中几乎不起作用C.道德威力巨大,无坚不克D.道德是调节社会关系的重要手段2.职业道德的特征是(A)。A.行业性B.规范制定上的任意性C.内容上的多变性D.形式上的单一性3.在企业文化中,居于核心地位的是(B)。A.文体活动B.企业价值观C.企业礼俗D.员工服饰4.关于企业品牌,正确的认识是(B)。A.品牌是依靠大规模广告宣传出来的B.品牌是企业的一种无形资本C.品牌形象树立起来以后,自然会长久维持D.品牌的建立与员工个人不存在直接关系精品w o r d 学习资料 可编辑资料-精心整理-欢迎下载-第 1 页,共 9 页2 5.职业道德与员工技能的关系是(B)。A.企业选人的标准通常是技能高于职业道德B.没有职业道德的人,无论技能如何,无法充分发挥其自身价值C.只要技能上去了,就表明职业道德素质相应地提高了D.职业道德注重的是员工的内在修养,而不包含职业技能.职业道德是指从事一定职业劳动的人们,在特定的工作和劳动中以其(D)和特殊社会手段来维系的,以善恶进行评价的心理意识、行为原则和行为规范的总和。A.纪律约束B.理想目标C.评价标准D.内心信念.烟草行业愿景是(B)。A.潜心做事、低调做人B.责任烟草、诚信烟草、和谐烟草C.报效国家、回报社会、成就员工D.宽容开放、改革创新、敬业奉献8各种职业集体对从业人员的道德要求,总是从本职业的活动和交往的内容和方式出发,适应于本职业活动的客观环境和具体条件。这说明职业道德具有(D)的特点。A实践性B时代性C客观性D多样性精品w o r d 学习资料 可编辑资料-精心整理-欢迎下载-第 2 页,共 9 页文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y23 9.不同的历史时期,有不同的道德标准,职业道德也不例外。这表明了职业道德具有明显的(A)特点。A时代性B实践性C多样性D经济性10.某机械厂的一位领导说:“机械工业工艺复杂,技术密集,工程师在图纸上画得再好、再精确,工人操作中如果差那么一毫米,最终出来的就可能是废品。”这段话主要强调(A)素质的重要性。A专业技能B思想政治C职业道德D身心素质11.下列关于职业道德的说法中,你认为正确的是(B)。A有职业道德的人一定能胜任工作。B没有职业道德的人干不好任何工作。C职业道德有时起作用,有时不起作用。D职业道德无关紧要,可有可无。12.下列说法中不正确的是(C)。A职业道德有利于协调职工与领导之间的关系。B职业道德有利于协调职工与企业之间的关系。C如果企业职工不遵守企业规章制度,是因为规章制度不合理。D职业道德是企业文化的重要组成部分。精品w o r d 学习资料 可编辑资料-精心整理-欢迎下载-第 3 页,共 9 页文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y24 13.以下关于职业道德和企业文化的说法中,不正确的是(C)。A职工的职业道德是企业文化发挥作用的前提和关键。B职业道德对职工提高科学文化素质和职业技能具有推动作用。C职工是否具有较高的职业道德水平,对企业作风和企业礼仪没有太大影响。D任何企业文化必须以企业职工为中介。14.关于职业道德对企业发展的积极作用,你认为正确的论述是(A)。A职业道德是协调同事之间关系的法宝。B职业道德只能维系职工和领导的表面关系。C与物质激励相比,职业道德的作用较弱。D遵守职业道德有助于提高服务水平,但对提高产品的质量作用不明显。15.职业道德是增加企业凝聚力的(B)。A目的B手段C要求D宗旨16.“两个至上”共同价值观作为烟草行业文化建设的核心,下列哪种说法不正确()。().“两个至上”共同价值观是企业持续发展的精神支柱和动力源泉。.“两个至上”共同价值观是增强凝聚力和打造核心竞争力的战略举措。.烟草人要踏踏实实做事、老老实实做人,像“老黄牛”一样,努力耕耘,严于律己,宽以待人,打造烟草人的人格魅力。.烟草行业应该保护自己的行业利益。17.世界 500 强企业关于优秀员工的12 条核心标准:第一条,一个人的工作是他生存的基本权利,有没有权利在这个世界上生存,看他能不能认真对待工作。精品w o r d 学习资料 可编辑资料-精心整理-欢迎下载-第 4 页,共 9 页文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y25 如果一个人的本职工作做不好,应付工作,最终失去的是信誉,再找别的工作、做其他事情都没有可信度。如果认真做好一个工作,往往还有更好的、更重要的工作等着你去做,这就是良性发展。结合所学知识判断这一条核心准则反映的是职业道德规范要求的()。().办事公道.爱岗敬业.诚实守信.奉献社会18.有一次,青岛海尔集团一名职工在送货车发生故障的情况下,为了按时把洗衣机送到用户家中,在38的高温下,自己背着75 公斤重的洗衣机走了近3个小时,对此,你的感受是()。(D)A、海尔集团的做法很新颖,但我们学不来B、海尔集团的做法不符合现代市场经济规则C、海尔集团此举只是为了制造广告效应D、海尔集团的经营理念对企业长远发展有利19.以下关于职业道德的说法中,你认为不正确的是()。(C)A、任何职业道德的适用范围都不是普遍的,而是特定的、有限的B、职业道德的形式因行业不同而有所不同C、职业道德不具有时代性D、职业道德主要适用于走上社会岗位的成年人20.下面哪一项是烟草行业的基本方针()。(C)A、深化改革、推动重组、走向联合、共同发展精品w o r d 学习资料 可编辑资料-精心整理-欢迎下载-第 5 页,共 9 页文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y26 B、国家利益、消费者利益至上C、做精做强主业,保持平稳发展D、责任烟草、诚信烟草、和谐烟草21.从业人员对待上门投诉的顾客所持的态度中,正确的是()。(D)A、认为这很丢面子,尽量避免与顾客碰面B、认为有损于公司形象,想办法冷处理C、按照对方损失情况给予赔偿,让顾客尽快离开D、把这件事当作纠正错误的一次机会22.生产卷烟纸、滤嘴棒、烟用丝束、烟草专用机械的企业,必须报经()烟草专卖行政主管部门批准,取得烟草专卖生产企业许可证。(A)A、国务院B、省级C、市级D、县级二、多项选择:23.从业人员与企业的关系是(A B D)。A.利益共同体B.相互依赖C.对立D.双赢24.符合爱岗敬业要求的是(A B D)。A.聚精会神,专心致志B.不怠慢C.做好自己的事,不管其他D.对工作有感情25.关于办事公道的说法,你认为不正确的是(ABD)。精品w o r d 学习资料 可编辑资料-精心整理-欢迎下载-第 6 页,共 9 页文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 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A.办事公道就是要按照一个标准办事,各打五十大板B.办事公道不可能有明确的标准,只能因人而异C.一般工作人员接待顾客时不以貌取人,也属办事公道D.任何人在处理涉及他朋友的问题时,都不可能真正做到办事公道26.在职业活动中,要做到公正公平就必须(ABD)。A.按原则办事B.不循私情C.坚持按劳分配D.不惧权势,不计个人得失27.职业道德的价值在于(ABCD)。A.有利于企业提高产品和服务的质量B.可以降低成本、提高劳动生产率和经济效益C.有利于协调职工之间及职工与领导之间的关系D.有利于企业树立良好形象,创造著名品牌28.岗敬业的具体要求是(ABC)。A.树立职业理想B.强化职业责任C.提高职业技能D.抓住择业机遇29.对于从业人员来说,劳动合同是()。().从业人员的“护身符”.在任何情况下都不可以变更.从业者的“卖身契”.权利与义务统一的体现精品w o r d 学习资料 可编辑资料-精心整理-欢迎下载-第 7 页,共 9 页文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 ZM9X5L3A7Y2文档编码:CS2Y6O4J2P10 HL1M9S1F1S7 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