管理素质与能力课件 (17).pdf

Five Disciplines of Management Quality and AbilityResponsibility and Efficient Execution2.4 A department director asked an employee to buy copy paper.After he came back,the manager shouted,“Not enough!I need at least three piles of it.”The next day,the employee did so.However,the director vociferated again,“Only A4 paper?I need some B5,too.”Have a Think The third day,when the guy bought and went back,the manager shook his head and said,“Poor execution!”But the employee felt wrong and claimed,“The manager cannot make clear the task and just let us do futile work.”Question:Whats the reason of this phenomenon?Have a ThinkWhat s execution?An ability to achieve targets with effective use of resources and good quality.For individuals,execution means the capability to finish something.For a team,execution is battle effectiveness.Responsibility and Effective ExecutionNo execution,no fruit.Success=30%strategy+70%executionResponsibility and Effective ExecutionLarry BossidyRam Charan Execution is a discipline;Execution is the primary work for leaders of enterprises;Execution has to be the core in an organizations culture.Responsibility and Effective Execution“The spirit of Sword”When twigs meet fire,they will be blazed at once.Receiving an order,everyone will forge ahead at full split.Responsibility and Effective ExecutionTo improve execution:1.Responsibility is at the core.2.Definite goals are needed.3.Detailed plans are necessary.4.Rational procedures are essential.5.Scientific evaluation is involved.6.Good supervision is concluded.Responsibility and Effective ExecutionThe case actually shows both the director and the employee lack responsibility and execution.To improve execution and responsibility efficiently,consensus of the task should be made based on full communication.Have a ThinkExecutionWe can know from the case that the staff is the designated one to do the job.He should be responsible for the results with strong sense of responsibility.Before buying copy paper,he should konw the kinds and the amount of it from relevant departments.Then,purchase.Rational execution is the real execution.Have a ThinkOn the other hand,the director should communicate with employee before ordering to help him know the demands.Before doing a job,he should make clear results.Communication should be comprehensive.For individual,execution is the ability of doing jobs.For a team,execution is battle effectiveness.Have a ThinkSomebody says,from relationships between Buckets effect and execution,execution results are determined by staff with worst execution.Question:Please show your understanding about it.Have a TryKey to the question,please see Exchange and Discussion.THANK YOU!