管理素质与能力课件 (1).pdf

Five Disciplines of Management Quality and AbilityThe Secret of Management is to Borrow ResourcesWhat is Management?0.1 Liu Bang is the first emperor who was born without nobility title in the Chinese history.Standing out from the peasant uprising in the later period of the Qin Dynasty,with tens of thousands of soldiers,he beat Xiang Yu who led a troop of millions soldiers and he established the Han Empire.Have A ThinkWhat kind of outstanding talents does he have?Not good at writing or fighting.Have A ThinkThree key generals around Liu BangXiao He：Liu Bang adapted his ideasZhang Liang：strategized for Liu and gave him advicesHan Xin:military and combat capabilities were above LiuWhy Xiao He,Zhang Liang and Han Xin couldnt become the emperor?And why Liu Bang became the founding emperor of the Han Dynasty?Have A ThinkHanZhangXiaoLiuManagement is through coordinating with others and working with others to achieve goals of the organization.The Definition of ManagementFrederick Winslow TaylorFather of Scientific ManagementManagement The way to manage is to borrow resources.The basic mission of the management personnel:utilize the power of subordinates.The basic mission of the management personnel is to utilize the power of subordinates to achieve goals of the organization.Top managers utilize middle managers brain work Middle managers utilize the brain work and physical power of first line managers.First-line managers utilize the physical power of field personnel This is the difference between manager and operator.The Secret of Management is to Borrow Resources We always divide managers into four levels：You work but others dont;You work and others work too;You dont work but others do;You are not on site but others work so hard.As a manager,the chief task is through your efficient coordination to maximum your group members motivation and with them to better achieve the goal of the organization.The Secret of Management is to Borrow ResourcesOgilvys Law：If each of us hires people who are smaller than we are,well become a company of dwarfs.But if each of us hires people who are bigger than we are,well become a company of giants.Ogilvy,President of Ogilvy MatherThe Secret of Management is to Borrow ResourcesWhy Liu Bang can jumped from a civilian into the founding emperor of the Han Dynasty?Have A Think During the overthrowing of Qin Dynansty and battles between Chu State and Han State,no town was taken by Liu Bang,no idea was strategized by Liu Bang,and no battle was commanded by Liu Bang.As for for strategizing to take the winning position thousand miles away,Im not as good as Zhang Liang.As for comforting civilians and supplying food,Im less capable than Xiao He.As for leading the troop,competing in the battlefield and being ever-victorious,I cannot do better than Han Xin.Liu Bang became the Emperor,as he said,because he is good at utilizing resources around him.With the power and help of others,he cleared the way for his leadership.Therefore,the secret of management is to borrow resources.Have A ThinkHave A TryWang Jun is a good seller,and he is promoted to be the director of sales department.He has 9 subordinates.After becoming the director,Wang Jun still keeps the tradition and his major focus is still on doing sales by himself.Although his personal performance is great,he is still criticized by his superior.Question:What is the problem?Key to the question,please see Exchange and Discussion.THANK YOU!