国际联号酒店前厅客房营销礼宾财务运营管理资料 Formatted GW4 Facilities Training Outline.docx

GuestWreFacilities - Training OutlineNOTESOverviewWhat is the Facilities Module?Benefits of Work Orders?Benefits of Preventive Maintenance?Training Objectives for this moduleUsing Work OrdersTrainer Demonstration - Creating a Work OrderReview Creating Work Order (Critical Need to Kno 晒o Work Order # o Reference # o Incident Date/Time o Room Number ° Reported By ° Incident CodeQuick Keyword SearchTop 10 ButtonsIncident Code Button o Priority o Resolved By o Incident Notes o Assigned To o Status o Clear O Save o Print When Saved Checkbox o Copy LastFollow along Adding a Work OrderQ&AUpdatingClosing Work Order (Critical Need toKnowio Recall - Assign o Print Work Orders o Recall - CloseDCC ConfidentialDCC ConfidentialQ&ATraining Reference GuideGuestWreFacilities - Training OutlineNOTESOther nnice to know" topics & tips:o Show the Search option to displayWork Order or In Work status.o Using Public areas or back of house areas.o Recommend adding vendors/contractors to the Associate list to assign Work Orders.Work Shop Exercises o Exercises shown on overheado Review with Class (Q&A)Setup Room Preventive Maintenanceo Utilize Facilities Reference Guide and setup PM module with the Engineering Guestware Administrators in the live system.Schedule Room Preventive MaintenanceTrainer Demonstration of Room PM ScreenReview Scheduling a Room PM o Schedule Trigger o PM Classification o Current Schedule o Room PM Progress Information o Right Click (Where Rooms are listed) o Edit Button (on left) o Sorting Columns o Review Column Headers o Scheduled Date Option o Assigned To Option o Add PM o SaveFollow along Scheduling Room PMDCC ConfidentialTraining Reference GuideGuestWreGuestWreFacilities - Training OutlineNOTESNOTESPrint Preventive Maintenance Worksheets o Schedule Date o Preferences -PrinterPaper Size Check List Assigned ToFollow along Printing PM WorksheetsRecording Completed Preventive MaintenanceTrainer Review Recording Completed PM o Complete Date o Locationo Scheduled/AII Radio Buttonso Sorting Columnso "Complete” Checkboxo Edit Optiono Assigned Too PM Dateo Start Time/End Timeo Commentso Results o Work OrderFollow along Recording Completed PMOther "nice to know11 topics & tips: o Removing room from completed list o View or Add Room Attributes fromRoom Detailso View Problem or PM HistoryWork Shop Exerciseso Exercises shown on overheadReview with Class (Q&A)QuizTraining Reference GuideI u p u oo a -磔一