2021年12月英语四级阅读真题及答案 第2套 选词填空 (2).pdf
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2021年12月英语四级阅读真题及答案 第2套 选词填空 (2).pdf
20212021 年年 1212 月英语四级阅读真题及答案月英语四级阅读真题及答案 第第 2 2 套套 选词填空选词填空Have you ever used email to apologize to a colleague?Delivereda _26_ to a subordinate(下属)with a voice-mail message?Flownby plane across the country just to deliver important news inperson?The various communication options at our fingertipstoday can be good for _27_ and productivity-and at the sametime very troublesome.With so many ways to communicate,howshould a manager choose the one thats best-_28_ when themessage to be delivered is bad or unwelcome news for therecipient?Weve _29_ business communication consultants andetiquette(礼 仪)experts to come up with the followingguidelines for _30_ using the alternative ways of deliveringdifficult messages.First of all,choose how personal you want to be.A face-to-facecommunication is the most _31_.Other choices,in descendingorder of personalization,are;a real-time phone call,avoice-mail message,a handwritten note,a typewritten letter,and the most _32_ is email.Some of these may change orderaccording to the _33_ situation or your own preferences;for第 1 页 共 3 页example,a handwritten note might seem more personal thanvoice-mail.How do you decide on the best choice for thedifficult message youve got to deliver?My _34_ concern is:How can I soften or civilize this message?says etiquetteexpert Dana Casperson.So when I apologize,usually choosein-person first,or a phone conversation as my top alternative,and maybe a handwritten note next.Apologizing by email issomething I now totally _35_.A)avoidB)convenienceC)effectivelyD)escapeE)intimateF)particularlyG)primaryH)promptI)rewardJ)silentK)specificL)surveyedM)unfriendlyN)warning第 2 页 共 3 页O)witnessed26.N27.B28.F29.L30.C31.E32.M33.K34.G35.A第 3 页 共 3 页