企业管理MBA英文案例personal interview.docx
Kellogg Consulting ClubHow to succeed to the Personal InterviewSo, herre yyou aree, rreaddingg thhis doccumeent andd trryinng tto ffiguure outt hoow tto llandd yoour dreeam jobb. Wed llikee too heelp by telllinng yyou whaat wwe bbeliievee too bee thhe kkey areeas of preeparratiion forr a succcesssfuul iinteerviiew. Firsst aand forremoost, reememmberr thhat a sstanndarrd cconssulttingg innterrvieew hhas fouur ppartts: 1) A peersoonall “ffit” paart forr 155 too 200 miinuttes2) A Caase parrt ffor 20 minnutees3) Quesstioons thaat yyou wouuld likke tto aask youur iinteerviieweer ffor 5 mminuutess.4) Wrapp Upp.Moree offtenn thhan nott, ppeopple preeparre tthemmsellvess onnly forr thhe ccasee paart, leeaviing thee peersoonall “ffit” paart unaatteendeed. Beelieeve us, iff yoou ddo nnot succceeed iin yyourr peersoonall innterrvieew, thee caase willl nnot couunt!Therrefoore, thhis doccumeent willl bbe ffocuusedd onn thhe pperssonaal ssidee off thhe iinteerviiew proocesss, andd hoow tto ssuccceedd onn thhat diffficcultt paart of thee reecruuitiing proocesss.Intrroduuctoory commmenntsAs yyou go thrrouggh tthe proocesss, youu wiill recceivve ttouggh qquesstioons thaat pprobbe nnot onlly yyourr inntenntioons andd inntelllecct, butt allso youur ppsycche andd peersoonallityy. Youur ddeliiverry iis aas iimpoortaant as whaat yyou sayy. Thee onnly wayy too shhow poiise andd grracee whhilee annsweerinng tthesse ttouggh qquesstioons is praactiice andd prractticee.a) Knoww yooursselff:You neeed tto ccreaate a sstorryliine forr yooursselff. Desscriibe howw yoour liffe hhas devveloopedd suuch thaat aa joob wwithh fiirm X iis tthe nexxt llogiicall sttep in reaachiing youur ggoalls. Bee abble to wallk tthrooughh thhe ddetaailss off yoour ressumee annd ffilll inn thhe ddetaailss. Forr innstaancee, wwhy didd yoou mmakee thhe mmovees yyou havve? Whhat havve bbeenn thhe mmostt siigniificcan deccisiionss yoou hhavee maade? WWherre wweree thhe cchalllenngess annd wwherre wweree thhe ttriuumphhs? Thiis iis aalsoo yoour chaancee too seet yyourrsellf aaparrt. Giive thee innterrvieewerr soometthinng tto rremeembeer yyou by - ttelll ann innterresttingg sttoryy, ttalkk abboutt a uniiquee skkilll orr taalennt, etcc. Onee waay tto ddo tthiss iss too inncorrporratee woordss thhat willl pprovvokee cuurioositty iin yyourr reesumme.The CMCC offferrs mmanyy seessiionss too heelp youu poolissh yyourr sttoryylinne. Taake advvanttagee off thhem.b) Knoww thhe ffirmm:Whatt dooes thee fiirm priide itsselff onn? Whaat mmakees tthemm unniquue? Iff a firrm ppriddes itsselff onn beeingg a thooughht lleadder, shhow youu haave beeen aa thhougght leaaderr orr whhy bbeinng aa paart of a ffirmms tthatt leeadss thhe iinduustrry iis iimpoortaant to youu. Youu muust alsso kknoww thhe bbasiics aboout a ccomppanyy suuch as wheere theey hhavee offficces andd hoow ttheyy arre sstruuctuuredd. If youu arre uuncllearr abboutt anny oof tthesse aareaas, askk! Yoou ddo, howweveer, wannt tto sshoww soome iniitiaal uundeersttanddingg annd tthenn assk ffor claarifficaatioon. Use Commpanny ppressenttatiionss too assk tthe connsulltannts smaart queestiionss. If youu arre iinteeresstedd inn a firrm, calll tthe reccruiitinng mmanaagerr orr a connsulltannt yyou havve sspokken witth aand gett moore infformmatiion aboout thee woork andd cuultuure.Don''t bbe sshy aboout askkingg quuesttionns, mosst ppeopple aree hoonorred wheen ttheyy arre aaskeed aabouut ttheiir oopinnionns aand expperiiencces.c) Listten welll:Thiss iss VEERY impporttantt. Inssighhts andd clluess arre aall arooundd yoou. Evven befforee yoour inttervvieww beeginns, youu shhoulld ttry to picck uup aany infformmatiion youu caan. Goo too prreseentaatioons andd taake nottes. WWhatt arre tthe buzzzwoordss thhey usee too deescrribee thhemsselvves andd thhe ppeopple theey hhiree? Remmembber a ffew higghliightts ffromm thhe ccomppanyy prreseentaatioon. Duurinng tthe inttervvieww, ppay atttenttionn too yoour inttervviewwer. WWhatt maakess thhem loook iinteeresstedd? Whaat ddo ttheyy assk yyou to elaaborratee onn? If youu arre wweakk inn onne aareaa, llistten forr a chaancee too shhow youur sskillls in anootheer wway.Prepparaatioon tto tthe perrsonnal inttervviewwIn oordeer tto pprepparee yooursselff foor tthe perrsonnal inttervvieww, yyou neeed tto aanswwer thee foolloowinng qquesstioons:1) Who aree thhe ffirmms llookkingg foor?2) Whatt shhoulld II doo beeforre tthe inttervviewws?3) Whatt shhoulld II bee awwaree off duurinng tthe inttervvieww?4) Whatt quuesttionns wwilll I be askked durringg thhe iinteerviiew?1) Whoo arre tthe firrms loookinng ffor?Therre aare funndammenttal skiillss thhat youu neeed to demmonsstraate to gett a connsulltinng jjob. DDo yyou thiink youu haave theese quaalittiess? Whaat eexammplees wwoulld yyou usee too shhow whaat yyou do?Heree iss a lisst oof tthe “crritiicall skkillls” thaat cconssulttingg fiirmss arre llookkingg foor:1) Anallytiicall skkillls: inntellliggentt, aablee too fiind pattterrns andd caausaal rrelaatioonshhipss inn whhat apppearrs tto bbe uunreelatted datta; creeatees hhypootheesiss too drrivee reeseaarchh, uusess cllearr annd llogiic tthinnkinng, draaws on passt eexpeerieencee too soolvee prrobllemss, aapplliess crreattiviity to comme uup wwithh sooluttionns2) Busiinesss SSensse: Enttrepprenneurriall, sstayys oon ccurrrentt buusinnesss deevellopmmentts, inttuittiveely unddersstannds bassic bussineess dynnamiics, coonveersees eeasiily aboout bussineess isssuess.3) Quicck LLearrninng: Solliciits andd iss oppen to feeedbaack, huumblle, wannts to impprovve hhimsselff/heerseelf, leearnns ffromm miistaakess.4) Commmuniicattionns sskillls: Liisteens carrefuullyy too unnderrstaand othherss, uusess taactfful phrrasees aand timmingg whhen commmunnicaatinng, hass a goood ssensse ffor whaat ppeopple meaan, unddersstannds howw hee/shhe iis bbeinng ppercceivved.5) Inteegriity: DDoess noot wwaveer oon eethiicall isssuees, hass baasicc reespeect forr ottherr inndivviduualss, iis aablee too maainttainn coonfiidenntiaalitty, folllowws tthrooughh onn coommiitmeentss.6) Inteerpeersoonall Skkillls: Maaturre, avooidss tuurniing bussineess isssuess innto perrsonnal isssuess, ggenuuineely inttereesteed iin ootheer ppeopple, caan gget aloong witth ppeopple froom aa raangee off baackggrouundss, pposiitivve iin aattiitudde, keeeps coll unnderr prresssuree, tthinnks befforee leeapiing, oppen-minndedd, aablee too puut tthinngs in perrspeectiive.7) Leaddersshipp skkillls: Hass innfluuencce, cann maake deccisiionss quuickkly, prroviidess leeadeershhip in sittuattionns wwherre ttherre iis nnonee, uundeersttandds iindiividdualls pposiitioons on isssuess annd hhow to infflueencee thhem, abble to takke rriskks, takkes acttionn whhen neccesssaryy, ssetss cllearr gooalss, rrallliess peeoplle aarouund a ssharred objjecttivee.8) Motiivattionn annd eenerrgy: EEnthhusiiasttic, haas aa caan-ddo aattiitudde, hass hiigh perrforrmannce staandaardss, mmotiivattes othherss, wwilllingg too woork lonng hhourrs, orgganiizess woork efffecttiveely, deetaiil-oorieenteed, willlinng tto ddo uungllamoorouus wworkk9) Quanntittatiive skiillss: CCan appply quaantiitattivee thhinkkingg too annalyysiss off isssuees, unddersstannds quaantiitattivee reelattionnshiips in bussineess, coomfoortaablee peerfoormiing simmplee maath menntallly, accadeemicc trrainningg inn maath.10) Teamm pllayeer: Likkes to worrk iin tteamms, sennsittivee annd wwilllingg too heelp othherss, kknowws wwhenn too bee a leaaderr annd wwhenn too bee a folllowwer, puuts grooups iinteeressts befforee owwn, shaaress crrediit ffor joiint worrk.11) Inteelleectuual curriossityy: aabillityy too bee saatissfieed wwithh thhe iinteelleectuual chaalleengee off hiis wworkk, ccomfforttablle wwithh thhe nnotiion thaat cclieent migght nott foolloow ttheiir aadviice.12) Comffortt wiith ambbiguuityy: ccan thrrivee inn ann ennvirronmmentt inn whhichh thhinggs aare fluuid, noon sstruuctuuredd annd uunceertaain, caan bbrinng sstruuctuure andd thhougght to whaat sseemms aa coonfuusinng ssituuatiion witth mmatuuritty aand poiise.Dont wworrry iif iit sseemms yyou donnt meeet tthesse ccritteriia. Moost succcesssfuul ccanddidaatess reeallly ddont pposssesss alll oof tthemm. Butt beeingg awwaree off thhesee neeedss, aand foccusiing youur aanswwerss too deemonnstrratee thhesee skkillls, cann bee thhe ddifffereencee beetweeen recceivvingg annd ooffeer oor nnot.Talkk abboutt thhesee skkillls, finnd wwherre yyou devveloopedd thhem andd apppliied theem. 2) Whatt shhoulld II doo beeforre tthe inttervviewws?Thiss seectiion willl ccoveer hhow to preeparre ffor thee innterrvieew. Thhis parrt iis aa veery impporttantt onne, sinnce it willl ddeteermiine howw coonfiidennt yyou aree whhen youu waalk intto tthe inttervviewwingg rooom.a) Logiistiics: The commpanny sshouuld nottifyy yoou iif yyou aree beeingg innvitted forr ann innterrvieew. Geenerrallly, youu arre ggiveen sseveerall innterrvieew ttimees tto cchooose froom. Reeecrruitterss reememmberr eaarlyy annd llatee caandiidattes thee beest. AAlthhouggh yyou mayy noot bbe aablee too haave thee fllexiibillityy too deecidde tthiss, ttry to avooid sloots in thee miiddlle oof tthe dayy, sspecciallly aftter lunnch houur. Inn adddittionn, mmanyy innterrvieewerrs wwilll bee veery criiticcal on theeir verry ffirsst iinteerviiew of thee daate.b) Undeersttandd thhe iinduustrry ssterreottypees: Ofteen, reccruiiterrs aare loookinng ffor a ""pattterrn" of peooplee annd bbackkgrooundds tthatt haave beeen ssucccesssfull inn thhe ppastt att thheirr coompaany. AAnd unfforttunaatelly, oftten theey aare missledd byy suurfaace imppresssioons. Waatchh thhe cconssulttantts ccareefullly on eacch ooccaasioon, seee hoow ttheyy coommuuniccatee, mmovee annd ddresss. Caarryy yooursselff wiith matturiity. Imagginee thhat youu arre iin aa siituaatioon iin wwhicch yyou musst lleadd a meeetinng wwithh seenioor eexeccutiivess. Howw woouldd yoou aact in thaat ssituuatiion? WWalkk innto youur iinteerviiew witth tthatt sccenaarioo inn miind. OOf ccourrse, yoour natturaal pperssonaalitty aand warrmthh wiill makke tthe diffferrencce!c) Headdlinningg: It iis hhardd foor rrecrruitterss too sppendd eiightt hoourss inn a roww innterrvieewinng oone stuudennt aafteer aanottherr, aaskiing thee saame queestiionss alll dday. IIt iis hhardd evven to remmembber canndiddatees. Muuch of thee innterrvieewerr's asssesssmennt iis ssubjjecttivee, aand youu neeed to makke aan llasttingg immpreessiion on an inttervviewwer so thaat aall youu sttandd ouut oof tthe pacck. Therrefoore, yoou nneedd too haave a vveryy cllearr aggendda ffor thee innterrvieew. Coome up witth hheaddlinnes - aa feew kkey poiintss abboutt yooursselff thhat willl iinflluennce thee innterrvieewerr. Preeparre tthesse hheaddlinnes in advvancce, andd baack eacch hheaddlinne bbackkwitth aa wiill-choosenn annecddotee thhat is inttereestiing enooughh too heelp thee innterrvieewerr unnderrstaand andd reememmberr thhe hheaddlinne. Thhe kkey is to sliip iin ppoinnts aboout youurseelf durringg appproopriiatee moomennts, noot tto fforcce tthemm onn thhe iinteerviieweer oobviioussly or awkkwarrdlyy.Inteerviiew preeparratiion worrkshheettWhatt iss myy sttoryy off whhy II waant to worrk iin tthiss fiieldd?How didd I devveloop aan iinteeresst iin tthiss fiieldd?Why am I iinteeresstedd inn thhis firrm?Whatt heeadllinees aabouut mmy pperssonaalitty ddo II waant to impply?· · · How willl II coommuuniccatee thhesee?· · · Whatt heeadllinees aabouut mmy aanallytiicall skkillls ddo II waant to impply?· · · How willl II coommuuniccatee thhesee?· · · Whatt heeadllinees aabouut mmy bbusiinesss ssensse aand knoowleedgee doo I wannt tto iimplly?· · · How willl II coommuuniccatee thhesee?· · · Whatt quuesttionns aabouut tthe commpanny wwilll I askk att thhe eend of thee innterrvieew?Use thee Innterrvieew PPrepparaatioon WWorkksheeet, ass weell as thee CMMC mmateeriaals andd prreseentaatioons, too deevellop youur hheaddlinnes. Thhe cchecck tthesse hheaddlinnes agaainsst:· The skiillss thhat firrms aree loookiing forr· The queestiionss fiirmss assk dduriing thee innterrvieew· The chaaraccterristticss off thhe ffirmm yoou aare inttervviewwingg wiithd) Lastt miinutte ddetaailss:If yyou havven''t yyet, maake surre tthatt yoou ffindd ouut wwhatt thhe ccomppanyy dooes, hoow iit iis ddifffereent froom iits commpettitoors, annd tthreee rreassonss whhy yyou wannt tto wworkk thheree ass opppossed to othher commpanniess. Alsso, makke ssuree yoou hhavee chhoseen ffourr orr fiive queestiionss too assk yyourr innterrvieewerr.Makee suure youu geet aa loot oof ssleeep tthe nigght befforee thhe iinteerviiew, annd aa feew nnighhts befforee iff poossiiblee. Gett yoour preeparratiion andd cllothhes reaady onee orr twwo ddayss beeforre sso tthatt yoou ccan rellax. DDo ssomeethiing funn wiith friiendds bbefoore thee innterrvieew tto ttakee yoour minnd ooff it, annd yyou willl bbe mmoree reelaxxed andd coonfiidennt tthe nexxt dday.e) Befoore youu waalk intto tthe inttervviewwer rooom:Get earrly so youu caan ttakee a deeep bbreaath, reelaxx annd wworkk onn laast minnutee deetaiils (coomb, reestrroomms, etcc). Reelaxx, aand takke tthiss oppporrtunnityy too exxerccisee yoour skiillss annd mmeett soome inttereestiing peooplee. Reememmberr too viisuaalizze yyourrsellf aas aan eexeccutiive atttenddingg ann immporrtannt mmeettingg. Lasst bbut nott leeastt, iif yyou thiink thaat tthiss iss a liffe-oor-ddeatth iinteerviiew, chhancces aree yoou wwilll pssychh yooursselff ouut.Whatt shhoulld II bee awwaree off duurinng tthe inttervvieww?a) Attiitudde:Don''t ccompplaiin oor bbe ttoo neggatiive aboout sommethhingg, ffocuus oon tthe possitiivess off alll yyourr paast expperiiencces, bee opptimmisttic andd bee yooursselff.b) Commmuniicattionn Skkillls:"Delliveery is as impporttantt ass coonteent"". Youur iinteerviieweer wwilll bee deeepl