特选酒店日常英语100句.docx
酒店日常英语1、can I help you !我能帮你吗?2、May I come in?我可以进来吗?Come in, please.请进。3、Please don't come in.请不要进来。4、 Just a moment (a minute), please. 请稍等下。5 r m sorry to disturb you. May I clean the room, sir?对不起打搅你了,我来清扫一 下房间好吗?6、 All right. Come in, please.好的, 请进来。7、Please clean it when I am out.我马上要出去,请等一会儿清扫。8、May I change the water of the the rooms now?我现在可以换水吗? Yes, please,请 换吧。9 Some of my friends will come and see me this afternoon. Will you please give me some more hot bottles and tea cups?下午我有几位朋友来访,请给加些热水瓶和茶 杯。10> Well, we' 11 send tea into the room when the visitors come.好,客人来访我们 会端进来的。11>By the way, is thereany mail for me ?顺便一下,有我的邮件吗?12、No. If there is, T 11give it toyou in time.没有。如果有的话,我会及时给你送来的。13>Why did you come inwithout mypermission?你为什么没经我允许就进来了?14>I come and make thebed. ShallI do it now or later?我来做夜床,你看是现在做还是等会儿做?15> Since you have come, you may do it now?既然来了,现在就做吧。16、 Here,s your clean laundry. you,d better check it.衣服洗好了,请您过目。17> I am collecting the fee of the long distance call. -我来收长途 费。18> This is the bill for the room rent of half a day.-这是补半天房金的帐单。19> Here is a telegram for you.这儿有一封你的电报。20> Have you lost anything today, sir?先生,你今天丢过什么东西吗?21> Yes, a wallet. T m looking for it now.-丢了一只皮夹子,我正在找呢。22、 What is there in the wallet?一皮夹子里有些什么?23> My daughter's photo and some money.有一张我女儿的照片,还有一些钱。24、 Look, is this wallet yours?看,这只皮夹子是不是你的?25> Yes, it's mine. Thank you ever so much.是我的,太感谢你了。26>I want to borrow China Daily of these days.我要看这几天的?中国日报?。27、Please get some copise of China Pictorial for me.一请拿几份?中国日报?给我。28> Please bring some chairs for me.请拿几把椅子来。29、 Please get me some soap.卫生间的肥皂要添了。30> The slippers are wornout. Change them for me, please,拖鞋坏了,请给换一双。31> Get a hot-water bottle, please.一请拿一只热水瓶给我。32> I feel a bit cold when I sleep. Please get me a blanket.我睡得有点冷,请给我 加一条毯子。33、 I need another pillow.我需要加一只枕头。34>All right, T 11 get it for you right away.好的,我就去拿。35>Just a moment, Til do it right now.请稍等一下,我马上给你办好。36> Excuse me.一对不起。I am sorry.一很抱歉。37> I beg your pardon.一请你原谅。38、 Pardon me for interrupting. 一对不起打搅你们了。39、 Please excuse me for coming so late.-请原谅我来迟了。40> r m sorry I was so careless. -很抱歉我太粗心了。客房预订 making a reservation.1 i need to make a resevation for this weekend.2 do you have any room available for friday.3 i need a room for Thursday .4 i need to see if you have a room available for the night?5 i'd like to reserve a room in your hotel.6 i'd like to reserve two rooms for my friends.7 is there a room available tonight?8 do i pay in advance?9 that,s fine . i 11 take it.10 do you have a room?Hi want to stay for 2 days.12 i like to stay here for 3 nights.section 1-02can i help you?1 may i help you?2 what can i do for you?3 ROOM RESERVATIONS (客房预订部),May I help you?4 certainly.5 may i have your name?6 may i have your phone number?7 may i have your name and your initials?8 how do you spell it?9 We' 11 be expecting you next Tuesday.12 we are glad to accept your booking.13 thank you for calling us.sectionl- 03询问日期及人数from which date?1 at what time will you arrive?2 what time will you be arriving?3 from which date and for how many nights?4 are you with a company?5 how long do you intend to stay?6 for how many nights?7 how many guests will there be in your party?8 which date will there be?11 how many people are there in your party?12 one moment please, sir. yes, we can confirm 10 double rooms for 34 days.sectionl-04询问对房间的选择which kind of room would you prefer?1 what kind of room do you want?4 with bath or without?5 would you like a closed circuit (闭路电视)TV in the room?6 i'm afraid we have no triple rooms, but we can put an extra bed into one of our double room, would that suit you?7 if this is not possible , would you mind a joining room instead?8 we have double rooms at 100 dollors and 150 dollors, which would you prefer?9 the room is very sunny and comfortable.sectionl-05对房间的要求 1 i want a quiet room.2 do you have an inexpensive room?3 do you have a better room?4 do you have a cheaper room?5 do you have a biger room?6 do you have a room with a nice of view?7 please give me a less expensive room.8 i like a room with a bath.9 i like a room with a shower.10 is there a TV-set?11 is hot water available any time?12 may i see the room?13 i like a room with a very large bed.sectionl-06对房间的要求2we will take two smoking connecting room.我们需要2个可以抽烟的相邻的房间.1 i want a cheap room with harbor view.2 do you have a sea view or a mountain view?3 have you got a vacant room on the fifth floor?4 i want a room on the higher floor.5 i want a room on the lower floor.6 i want a twin room on fourth floor.7 have you got a Studio Room, becuase i have to work there.8 i like a Junior Suitea Presidential Suite12 i like a double room with two bath (s?).sectionl-07关于房间价格how much is the room please?1 wou1d you tell me the rate per night for a single room with a bath.2 how much is a double with a bath , please?3 hou much do you charge a day?4 by theway, isthat a special way for agood preservation (?) ?5 we arefor 10 percent discount for goodpresevation(?), sir.6 the 60dollorsinclude the telephone, amajor international newspaper.7 for 70dollorswe will provide you witha telephone in the minibar.8 what's of price do you prefer?9 services isn't included in the room rate.sectionl-08关于房间价格2a double room with a bath at the moment with the rate between 50 dollors and 70 dollors.1 there's the minimum price for off season stage 淡季 and the maximum price for peak season旺季that depend on what season is it.2 it's 15 dollars for a single tax extra.3 is it include tax and service charge?含税和效劳费吗?4 do you need a deposit (押金,保证金)?5 there is 20 percent discount.6 it is about 45 dollors a day including heating fee 取暖费 but excluding service charge.7 we serve breakfast every morning.8 the charge include only bed and breakfast.此项收费只包含床位费和早餐费.sectionl-09请来电人稍等just a minute , please.1 one moment ,please.2 cloud you please hold on?3 wait a minute.4 hold on ,please.5 could you please hold the line?6 would you mind waiting?7 could you hold a little longer?8 would you mind waiting for a few moment?9 hello, are you still on the line?10 hand on,please.11 could you hold on a minute?sectionl-10查看是否有空房1 sorry, we have no rooms 2 we do have a vacant seat (空房)for those day.3 well, you can have a room on Wednesday.4 there is a single room available for you.5 there is not suite available on May 8th.6 we don't have any room available for that week.7 we don't have any single room available , would you mind a double room instead?8 do you mind sharing a room with other people?9 i suggest you make a reservation now, because there's a special discount.10 the only room available at the moment is a suite.11 you can have room 309.