战略人才规划-Strategic-workforce-planning.pdf

分分享享：战战略略人人?规规划划Sharing:Strategic Workforce Planning目目录录 Contents1.战略人?规划简介 SWP Introduction 2.评估企业实施战略人?规划的准备度 Org Readiness assessment for SWP3.战略人?规划的定性、定?分析 Qualitative and quantitative analysis of SWP4.策略规划及沟通 Strategic planning and communication2背背景景信信息息 Background3PlanAcquireEngageDevelopDeployLeadRetainEvaluate70%of organizations have a weak pipelineCost per day when operating without a key player is 7k USDCost of poor hire is 300k to 500k USD impactRate of efficiency at which most businesses operate because of poor engagement levels is 30%Average time required for a new manager to become productive is 6 monthsPercentage of a companys employees who are well suited for their roles is 20%Percentage of a companys employees who are well suited for their roles is 20%Cost of losing a talented employee is 250k to 500kValue of top performers is 2 to 3 times the performance of average employeesTalent Life Cycle人人?发发展展周周期期战战略略人人?规规划划简简介介 SWP Introduction 4业务战略规划Strategy planning战略对话 Strategic dialogue分析预测Analysis&simulation内外?情分析 Internal assessment and external intelligence行?方案Action planning实施及评估Actions&measures人员预算继任者规划?导力?人?发展招聘?任用保留?激励澄清企业长期业务蓝图确定未来企业所需?织能力?关键岗位预测未来胜任能力需求的变化选择企业人力资源规划的驱?因素?配比方案定性定?分析人力资源供需差距外部人?市场竞争分析内部人?状评估人力资源策略建议人?长期规划及行?目目录录 Contents1.战略人?规划简介 SWP Introduction 2.评估企业实施战略人?规划的准备度 Org Readiness assessment for SWP3.战略人?规划的定性、定?分析 Qualitative and quantitative analysis of SWP4.策略规划及沟通 Strategic planning and communication5企企业业实实施施战战略略人人?规规划划的的准准备备度度 Org Readiness assessment for SWP6NO评评估估维维度度Assessment内内容容 Contents1参?人员的能力素质 Keystakeholders competency assessment参?人员是否?备角色所需知识及能力，从而能?功实施并完?所需任务 确定SWP实施所需角色及能力要求 根据角色要求评估?位参?人员是否胜任 制定解决能力缺失问题的计划及方法2流程及合作?Assessment of process and infrastructure企业是否?备各部门合作的流程及?？制度化的流程?如：业务战略规划、人?评估等?定期的跨部门?议、论坛以支持战略的协?HR是否参?企业业务战略的制定3数据信息 Assessment of data availabilitySWP实施所需相关资料及数据是否完备 HR数据?如：员工信息?业务数据?如业务战略规划、产品计划等?外部市场信息?如：市场?态、人?市场状况等?4技术支持 Technical readinessSWP实施所需技术支持是否?备？业务及?务数据?/?HR数据?/?5?它 Additional functions or expertise是否有支持SWP实施的职能部门或?业能力？企业内部是否有SWP实施能力和人员 是否有外部?家?以帮忙实施SWP参参?者者分分析析 Stakeholder analysis7犹犹豫豫 hesitated中中立立 Neutral支支持持 Supportive提提倡倡Advocating熟悉SWP Know SWPBA听说过 AwareCE首次接触 Not awareDABCCE态度?犹豫、中立、支持、提倡?Attitude(Hesitated,neutral,supportive,advocating)参考者最关心的事或忧虑的事Stakeholders main concerns他、她对?们有什?需求?What does his/her need from us?他、她的需求如何实?？How will his/her needs be met?们对该参?者有什?需求？What do we need from this stakeholder?们的需求如何实?How will our needs be met?参参?者者能能力力素素质质 Stakeholders competency assessment8步步骤骤SWP step所所需需能能力力素素质质 Competencies/skills needed决决策策者者Sponsor项项目目?理理PM?员员Member业业务务总总监监BU leader1姓?nameSWP准备度评估SWP readiness assessment对公?整体情况有客观的看法 Realistic view on overall org.非常了解参?者 Sound understanding of stakeholders能诚实、谨慎地作出判断 Honest and mindful judgmentY/NscoreY/NscoreY/NscoreY/Nscore战备对话Strategic dialogue?有?实的业务知识及战略思考能力 Detailed business knowledge and strategic thinking在本企业中非常资深，而?能?献出精力和时间 Seniority in organization with dedication and time能够提出挑战性的问题 Ability to ask challenging questions曾?参?战略讨论 Experience in executing strategic discussions分析预测Analysis and simulation能够?用全局观诠释业务规划 Ability to translate business plans in an overall scenario保持中立，但富有洞察力 Neutral,but also insightful分析能力 Analytical skills外部人?市场分析External market intelligence能洞悉外部?境及人?市场情况 Ability to gain insights from external environment and labor market?断挑战有失偏?的信息 Constant challenging of biased information内部?情分析Internal workforce assessment熟?的数据表格处理能力及分析能力 Sound excel and overall analytical skills迅速把握重点 Quick grasp知晓SWP整体概念 Understanding of overall SWP concept人?策略及行?方案 Talent strategy and action plan能够推?流程的执行 Being a process driver能够克服障碍 Overcoming obstacles?有极?的管理及促进变革的能力 Strong change management facilitation skills流流程程及及?评评估估 Assessment of process and infrastructure9相相关关流流程程及及?Relevant process or infrastructure状状况况 Status备备注注Remarks企业是否有业务战略规划Has your organization conducted its business strategic planning in past?备 Items not available业务战略规划、绩效和预算是否关联？Are business strategic plans,business performance review and budget plan linked?某些方面有问题 Some issues with availabilityHR是否定期?业务?导共?参?企业战略制定？Does the HR team regularly engage with business leaders on overall strategy?管理层是否有跨职能、部门的战略讨论？Has your management board participated in cross-department/functional strategic discussions?完全?备Items readily available人?需求的规划是否以及如何?企业的战略关联？Is and how the workforce demand planning linked to company strategy?能力评估及管理技能的?养是否有制度化的流程？Is there an institutionalized process for capability assessment and management?的职位是否分别有人?需求计划？Is the capacity planning done differentiating by jobs?数数据据信信息息准准备备度度评评估估 Assessment of data availability10相相关关数数据据 Relevant Data状状况况 Status备备注注 RemarksHR 数据HR data员工编?Employee ID职位 Position人数?如全职员工人数?Headcount?e.g.FTE)流失率 Attrition rate入职率 Recruiting rate退休率 Retirement rate per gender if needed?它相关信息 Further relevant HR data?请说明 Please specify?业务数据Business data业务战略规划 Strategic plans业务绩效 Business performance results最?的预算计划 Last budget plan?它相关信息 Further relevant business data?请说明 Please specify?技技术术支支持持评评估估 Technical readiness11企业是否有统一的人力资源信息?存储HR?数据？Is there consolidated HRIS system to manage HR master data?企业是否有ERP系统存储业务信息及数据？Is there ERP system to manage business information and data?预估数据收?需要的时间 Estimated duration of data sourcing?它要求？Further requirements?请说明 Please specify?它它职职能能部部门门或或?业业能能力力的的评评估估 Assessment of additional functions or expertise12支支持持SWP实实施施所所需需?他他职职能能部部门门或或?业业能能力力Assessment of additional functions or expertise状状况况 Status备备注注Remarks企业内部是否有能力及人员?时间?以实施外部人?市场分析？Is expertise and capacity available to identify deep labor market insights and further HR intelligence?企业内部是否有合适的人实施SWP？Internal availability of a facilitator suitable for support of SWP implementation and execution?有哪些企业内部缺乏的?业技能、知识或人员需要借用外部支持？External availability of expertise/knowledge/capacity that is lacking internally?企业外部是否有符合要求的?家?以帮?实施SWP？External availability of a facilitator suitable for support of SWP implementation and execution?有?它相关职能部门?以支持SWP?功实施？Availability of further functions relevant for successful SWP implementation and execution?请说明 Please specify?评评估估总总结结果果及及行行?计计划划 Overall Org readiness assessment results&action plan for evaluation13维维度度 Dimension准准备备度度 Level of readiness?要要差差距距 Most relevant gaps弥弥补补方方案案Addressing gaps预预估估时时间间 Projected timing1参?人员的能力素质 Keystakeholders competency assessment?满足 not met1232流程及合作?Assessment of process and infrastructure部分满足partially met1233数据信息 Assessment of data availability?本满足mostly met1234技术支持 Technicalreadiness完全满足 fully met1235?它 Additional functions or expertise123目目录录 Contents1.战略人?规划简介 SWP Introduction 2.评估企业实施战略人?规划的准备度 Org Readiness assessment for SWP3.战略人?规划的定性、定?分析 Qualitative and quantitative analysis of SWP4.策略规划及沟通 Strategic planning and communication14战战略略对对话话 Strategic dialogue15HR要要了了解解的的业业务务 HR shall know the business公?将从事什?业务或提供什?服务？What does the company want to do,or,what are your services(products)?公?有哪些?势和能力？What is the companys strengths or internal capabilities?谁是客户？Who are the customers?谁是竞争对手？Who are the competitors?谁是供?商或合作?伴？Who are the suppliers/partners?济和法律?境如何？How is the economic environment/legal environment?战战略略对对话话 Strategic dialogue长期业务蓝图及?能的破坏性事?Business scenario and disruptive event未来企业所需?织能力及关键岗位 Org capability and key roles未来胜任能力需求的变化 Competency changes需求驱?因子及配比 Demand driver and proportionality定定?Definition16重大及?确定的事?，如果?类事?发生，将对战略及资源的计划产生实质性的影响Significant and definable events which,if they occur,will have a material impact on strategy and resource planning破坏性事?Disruptive event?织的能力通过确认擅长做什?、最?什?，从而形?该?织的标志及个性Organizational capabilities form the identity and personality of the organization by defining what it is good at doing and,in the end,what it is.?些?织能力?稳定相当长时间，?相比资金、产品策略或技术等方面，是竞争对手更难以模仿的They are stable over time and more difficult for competitors to copy than capital,product strategy,or technology?织能力Organizational capability关键角色是一系列?体岗位所从事的活?的?合，?以?织能力的形?做出?献 Collection of activities executed by specific positions contributing to an organizational capability#of positions#of jobs#of key roles关键角色 Key role符合关键角色所要求的特殊的独有的能力Specific individual abilities needed to fulfill requirements of a key role胜任能力 Competency需需求求驱驱?因因子子及及配配比比 Demand driver and proportionality17从从数数据据信信息息到到分分析析结结果果 Overview from data collection to analysis results18输输入入 Input输输出出 Output战战略略对对话话信信息息 From strategic dialogues?织能力及关键角色以及匹配 org capability and key role and mapping需求驱?因子及配比 Demand drivers and proportionality胜任能力变化 Required competency change%效率增长率 Productivity increase新角色开始?份及人数 Initial demand for new roles破坏性事?的影响 Disruptive event impact?务务或或战战略略信信息息 From finance or strategy team未来五?业务信息?销售额、产品线等等?5 years business data(revenue,product,etc.)人人力力资资源源信信息息 From HR员工?本信息 Basic personnel information流失率、招聘率、晋升比例等 Rate of attrition,recruiting and promotion,etc.HR?导导的的讨讨论论 follow-up discussion HR&leaders岗位?关键角色的匹配 Position and key role mapping定性评估 Qualitative assessment差差距距分分析析结结果果匹匹配配 Gap analysis results相对差距 Relative gap绝对差距 Absolute gap关键角色未来胜任能力的变化 Required competency change%for key roles?有人?准备度 Overall readiness of current workforce人人?需需求求 demand results预测人?需求数目 Projected demand FTEs人人?供供给给 Supply results人?供给数目 workforce supply FTEs外外部部?情情分分析析 External labor market insights(HR intelligence)19相?劳?力市场的人口统计数据Demographic trends in the relevant labor pool了解外部人?市场的质?如教育背景、技能?assessment of external talent pool quality(e.g.education,skills)分析人?供?情况?如，按层次、职能或角色?Analysis of talent pipeline(e.g.by level,function,or role)分析?值?张Analysis of employer value proposition(EVP)了解企业?品牌及在人?市场的定位Assessment of employer brand and position分析人工?本及全面薪酬的竞争力Analysis of labor cost and total rewards competitiveness?它 Others人人?策策略略及及行行?方方案案 Strategy and action planning20?衡衡Balance引引进进 Buy?养养Build借借调调Borrow留留用用 Bind?出出Bounce?织织设设计计Org designThank you for your attention.