高二英语 Unit 3 Under the seaListening and speaking课件 人教新目标选修7.ppt

Listening Listening and and speakingspeaking2021/8/11 星期三12.Speaking&Writing1.Reading&Discussing(Page 25-Page 26)2021/8/11 星期三21.Reading&discussing2021/8/11 星期三31.Before you listen,read 1.Before you listen,read the the advertisement,Page 25;and discuss advertisement,Page 25;and discuss these questions.these questions.(1)What can you experience on this(1)What can you experience on this tour?tour?(2)Would you like to go on?What(2)Would you like to go on?What aspect of the tour would you like aspect of the tour would you like best?best?(3)When would you get a refund?2021/8/11 星期三42.These dialogues between tourists and a tour guide take place after a whale watching tour.Decide what the tourists would appreciate(G)and what they might complain about(B).2021/8/11 星期三5Answer key for Exercise 2:Answer key for Exercise 2:Good aspects:1 3 5 Good aspects:1 3 5 Bad aspects:2 4 6 Bad aspects:2 4 6 Order:4 3 1 6 5 2Order:4 3 1 6 5 22021/8/11 星期三63.Listen again.When the tourist complained,what result did he/she want to get from the tour guide and what was the actual result?Dialogue 1Result wanted:Actual result:Not stated by the tourist although she did say she wanted to speak to the manager.Not stated although the tourist probably would not get another tour or a refund.2021/8/11 星期三7Dialogue 2Result wanted:Actual result:Dialogue 3Result wanted:Actual result:A full refund.Not stated although the tourist probably would not get another tour or a refund.A full refund.A refund of half the fare.2021/8/11 星期三8Dialogue 11)Im sorry but _ with the tour.2)Well,it was _ outside My two kids _.4.Listen to the expressions that each 4.Listen to the expressions that each customer used to make his/her customer used to make his/her complaint.Complete the plaint.Complete the sentences.we werent very happyso wet we couldnt goare very disappointed2021/8/11 星期三9Dialogue 21)Yes,the whales were awesome but _.2)Im sorry but _,I now have to make another airline booking and I have no idea whether therell be any seats available._.Im feeling very annoyedthats not good enoughId like a full refund2021/8/11 星期三10Dialogue 3Dialogue 31)1)Excuse me,the tour _Excuse me,the tour _2)2)_ and _ and wed _ please.wed _ please.2)_ as 2)_ as were visitors to this area and were were visitors to this area and were leaving tomorrow morning.leaving tomorrow morning.3)Well,actually,_.3)Well,actually,_.husband and I had expected like a refundIm afraid thats no good for uswed like a full refundwasnt what my 2021/8/11 星期三115.Listen to the first dialogue and fill in 5.Listen to the first dialogue and fill in the missing words.Then read the the missing words.Then read the lines aloud,paying special attention lines aloud,paying special attention to stress and intonation.to stress and intonation.TOUR GUIDE:Im sorry but we _ _ the weather and you _ _ the whales.cantcontroldidsee2021/8/11 星期三12ANGELA:Well,Im afraid thats not _ _.Id like to talk to the manager.TOUR GUIDE:Im sure that wont _ _ _ _.I know hell _ with me.The _ is that you _ _ whales.goodenoughdoyouanyagreefactdid seegood2021/8/11 星期三13LISTENING TEXTCOMPLAINING ABOUT A WHALE WATCHING TOURANGELA:Excuse me.TOUR GUIDE:Yes,how can I help you?Dialogue 12021/8/11 星期三14ANGELA:Im sorry but we werent very happy with the tour.TOUR GUIDE:Oh,what was the problem?ANGELA:Well,it was so wet we couldnt go outside I know we heard the whales and saw them on the videocamera and that was great,but we really wanted to stand outside and watch the whales from there.My two kids are very disappointed.2021/8/11 星期三15TOUR GUIDE:Im sorry but we cant control the weather and you did see whales.ANGELA:Well,Im afraid thats not good enough.Id like to talk to the manager.TOUR GUIDE:Im sure that wont do you any good.I know hell agree with me.The fact is that you did see whales.(fade out)2021/8/11 星期三16TOUR GUIDE:Goodbye,I hoped you enjoyed the tour,sir.ANDREW:Yes,the whales were awesome but Im feeling very annoyed.TOUR GUIDE:Really?(in a surprised voice)Dialogue 22021/8/11 星期三17ANDREW:Yes.You see,Ive missed my flight.If Id known the boat was going to be late back,I wouldnt have come.TOUR GUIDE:Yes,I understand,but we had a problem with the boat at the last minute that we needed to fix.2021/8/11 星期三18 The safety of our passengers is very important to us.So,Im afraid we couldnt avoid starting late.ANDREW:Yes,but you shouldve checked if there was anyone like me who needed to be back by midday.Anyway,Id like a refund,please.2021/8/11 星期三19TOUR GUIDE:Well,I can refund half the fare.ANDREW:Im sorry but thats not good enough.I now have to make another airline booking and I have no idea whether therell be any seats available.Id like a full refund.2021/8/11 星期三20TOUR GUIDE:Well,thats not up to me but Ill go and talk to the manager.ANDREW:Thanks.MANAGER:(music to indicate a few minutes passing)Mr Langton,Im terribly sorry that weve caused problems for you.2021/8/11 星期三21 Of course,well give you a full refund.Just come into the office with me.ANDREW:Thank you.2021/8/11 星期三22Dialogue 3SHARON:Excuse me,the tour wasnt what my husband and I had expected and wed like a refund please.TOUR GUIDE:You werent satisfied with the tour?2021/8/11 星期三23SHARON:Well,we really loved seeing the bird life and the dolphins and seals but we saw only one whale and that one was too far away to see properly.And we really came on the tour to see the whales.2021/8/11 星期三24TOUR GUIDE:Ah ha,I see.I tell you what,why dont you and your husband come back for a tour on another day?Free of charge,of course.2021/8/11 星期三25SHARON:Im afraid thats no good for us as were visitors to this area and were leaving tomorrow morning.TOUR GUIDE:Well,in that case,well return half your fares.2021/8/11 星期三26SHARON:Well,actually,wed like a full refund.TOUR GUIDE:Im sorry if you read the brochure,we say that well refund half the fare.SHARON:OK,thanks.TOUR GUIDE:Youre welcome.2021/8/11 星期三272.Speaking&writing2021/8/11 星期三28 With your partner,make up dialogues for the following situations.Use expressions like the ones on the next page.Perform them for your class.Then write them down.2021/8/11 星期三29Im sorry but Im afraid.Thats not good enough.Im feeling annoyed with/unhappy about/unsatisfied with Im not happy about/satisfied withId like a(full)refund,please.Thats no good for me.You should do something about it.Useful expressions:2021/8/11 星期三301.You missed your flight because you think that it was not announced over the loudspeaker.Customer:Excuse me but Im feeling very annoyed because Ive missed my flight.Im sure it wasnt announced.Ive got to get to Beijing by tonight.Is there another flight I can go on?Situations:2021/8/11 星期三31 Airline official:All our flights are announced,sir/madam,but Ill see if I can book you on another flight.Can you show me your ticket?Customer:Sure.Airline official:Im sorry,but there arent any seats available on the flights today,but I can get you on a flight early tomorrow morning.2021/8/11 星期三32 Customer:Im sorry but thats not good enough.Ive got to get to Beijing today.Airline official:Well,theres nothing I can do about it.Customer:Then,Id like a refund please.Ill go with another airline.Airline official:Fine.2021/8/11 星期三33 2.The fish you ordered tastes terrible.Complain to the manager of the restaurant.Customer:Excuse me.Waiter:Yes,sir/madam.Customer:Im afraid that this fish I ordered tastes terrible.Waiter:Oh really.Whats the problem with it?Customer.It doesnt taste fresh to me.Id like to order something else.2021/8/11 星期三34Waiter:Well,Ill go and tell the waiter to take your order.Customer:Thanks.(A moment later)Waiter:Good afternoon,sir.Heres the menu.Customer:Thanks.Waiter:You are welcome.2021/8/11 星期三353.The trousers the tailor had made for you are too short.Complain to the tailor.Customer:Good morning.Im sorry but when I put these trousers on this morning I found that they were too short.Can you let them down for me?Tailor:Well,thatll cost extra.2021/8/11 星期三36 Customer:But its not my fault that they are too short.Tailor:Well,I measured the length when you were here and you agreed to that length.Customer:Are you sure you wont lengthen it?Tailor:No,I certainly cant.If you want me to lengthen the trousers,youll have to pay a bit more.Customer:Well.OK.2021/8/11 星期三37 Finish the exercises Finish the exercises on Page 68-69.on Page 68-69.Homework2021/8/11 星期三382021/8/11 星期三39