商务英语口译课件.ppt

Unit 1 Meeting at the AirportUnit 1 Meeting at the AirportThis This unit unit includes includes some some general general conversations conversations with with relation relation to to the the business,business,such such as as how how to to pick pick up up the the customer customer at at the the airport,airport,how how to to exchange exchange greeting greeting with with the the customer,customer,and and how how to to make make some some small small talks talks with with the the customer customer on on the the way way to to hotel.hotel.The The learner learner can can learn learn it it according according to to each each situation situation easily easily and and then then can can easily easily handle every situation when it happens.handle every situation when it happens.PartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the Airport TeachingAims:TeachingAims:1.Knowledgeaim:1.Knowledgeaim:Throughthestudyofthisunit,thestudentswilllearnhowtotalkproperlyandbeconsideratewhenmeetingforeignguests.2.Skillaim:2.Skillaim:Studentswillbeabletomaketheirconversationsaccordingtothegivensituations.CoreSkills:CoreSkills:1.Dressandbehaveoirproperly2.Recognizingandgreetingaguest3.BeingwarmandconsideratePartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the AirportBackground Knowledge Inbusinessactivities,whenforeigncustomersorpartnersvisitforbusiness,itismoreimportantthingforyoutomeettheguestsattheairportorattherailstation.Inordertoleaveagoodimpression,Ofcourse,itwouldbebestforamalereceptionisttomatchhissuitwithasuitabletie,anditwouldbethefirstchoiceforaladytowearaprofessionalwomanssuitwhenmeetingthegusets.Asyoukonw,properlydressingisthefirststeptowardsbusinesssuccess.Whenintroducingandgreetings,traveltopicisalwaysthebestchoice.Itcanbeusedtoshowyourconcernfortheclients,and can narrow the distance between the two sides.As areceptionist,youshouldtaketheinitiativetohelpthecustomerswithbaggage.Onthewaytothehotel,youcanintroducesomeofthesceneryalongtheway,orchangesinthecity.Inthisway,silencecan/shouldbeavoided.Anditalsocanhelptheguestslearnthecitywhichtheyarevisiting.Anyway,itisthebasiccourtesyofhospitality.PartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the Airport 在商务活动中，国外的客户和合作伙伴前来洽谈时，在商务活动中，国外的客户和合作伙伴前来洽谈时，要想给客人留下良好的印象，机场接机是较重要的一步。要想给客人留下良好的印象，机场接机是较重要的一步。着装应正式，选择西装、套裙等，展示公司、个人的良好着装应正式，选择西装、套裙等，展示公司、个人的良好形象，这是迈向生意成功的第一步。形象，这是迈向生意成功的第一步。在介绍和问候后，可以询问旅途状况来继续话题，以在介绍和问候后，可以询问旅途状况来继续话题，以表示对客户的关心，拉近双方的距离。作为接待人员，应表示对客户的关心，拉近双方的距离。作为接待人员，应主动提出替客户拿行李，使客户感受到你的热情。在去酒主动提出替客户拿行李，使客户感受到你的热情。在去酒店的路上，可以介绍一些沿途的风景、城市的情况或变化，店的路上，可以介绍一些沿途的风景、城市的情况或变化，不仅可以避免无话可说的局面，也可加深客人对到访地的不仅可以避免无话可说的局面，也可加深客人对到访地的了解，同时这也是基本的待客礼节。了解，同时这也是基本的待客礼节。PartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the AirportSection One Situational DialogueSection One Situational Dialogue Directions:Directions:Students Students must must be be able able to to recite recite these these dialogues fluently and understand them.dialogues fluently and understand them.Mr.Wilson,the general manager of the International Trading Corporationand from Canada,and his assistant,Mr.Parker,arrive at the Baiyun Airport.Li Hua,the sales manager of Guangzhou Textiles Corporation,is now at the airport to meet them and send them to the Garden Hotel.PartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the AirportDialogue One At the Airport(Li Hua,the sales manager of Guangzhou Textiles Corporation,is now at the airport to meet Mr.Wilson and his assistant,Mr.Parker.)L:Excuseme;areyouMr.WilsonfromtheInternationalTradingCorporation?W:Yes,Iam.L:Howdoyoudo,Mr.Wilson.MynameisLiHua,thesalesmanagerofGuangzhouTextilesCorporation.W:Howdoyoudo.Mr.Li.Gladtomeetyou.L:Gladtomeetyou,too.W:Thisismyassistant,Mr.Parker.ThisisMr.Li.L:Howdoyoudo,Mr.Parker.Nicetomeetyou.P:Howdoyoudo,Mr.Li.Nicetomeetyoutoo.PartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the AirportL:(toMr.WilsonandMr.Parker)Icameheretotakeyoutoyourhotel.W&P:Thankyou.Itisverykindofyoutocomeandmeetusattheairport,Mr.Li.L:Itsmypleasure.Didyouhaveagoodflight?W:No,notverygood.Igotairsick.L:Doyoufeelbetternow?W:Yes,butIfeeltiredbecausetheflightwaslong.L:Letsgoandgetyourcheckedintothehotel.W:Fine,thanks.L:Letmehelpyouwithyourluggage.W:Thankyou.Theyareabitheavy.L:Thisway,please.Mycariswaitingoutside.W:O.K.Letsgo.PartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the Airport Dialogue Two On the Way to Hotel(1)Dialogue Two On the Way to Hotel(1)(It is on the way to the hotel,and Li Hua is talking with Mr.Wilson and Mr.Parker about their trips in Guangzhou.)L:IsthisyourfirsttimetoGuangzhou?W:Yes,itis.L:HowlongareyougoingtostayinGuangzhou?W:About5days.L:Wheresyournextstop?W:HongKong.L:Willyougothereforbusinessorforsightseeing?W:Forbusiness.L:Haveyoueverbeentherebefore?PartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the AirportW:Yes,Ivebeenthereoncelastyear.L:DoyoulikeChina?W:Yes,itsaniceplace.L:Doyousmoke?W:No,thanks.Ijustquitsmoking.L:Really?Oh,itsnoteasy.Itriedmanytimes,butalwaysfailed.W:Well,youknow,itwasveryhardattheverybeginningafterallwhenIdecidedtoquit.L:Anyway,itisalongwaytogo.PartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the Airport Dialogue Three On the Way to Hotel(2)Dialogue Three On the Way to Hotel(2)(It is still on the way to the hotel,and Li Hua and Mr.Wilson are talking about the scenery along the road.).W:Howfarisittothehotel?L:AboutaFifty-minuteride.W:Inwhichhotelwillwestay?L:WevereservedtwosuitesforyouattheGardenHotel.ItisoneofthebesthotelsinGuangzhou.Ihopeyoullhaveagoodstaythere.W:Thatsgreat!Thankyou.L:Youmighttakeintheviewoftheoutskirtsandthecityalongtheway.W:Look,howmanynewly-builthousesaredottedaboutthefields.PartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the AirportL:Theyarefarmershouses.W:Howsplendid!Andwhatsthebuildingoverthere?L:ItsthePazhouExhibitionCenter.ItisthelargestexhibitioncenterofAsianow.W:Itisalsoverywonderful.L:GuangzhouInternationalGarmentsFestivalisheldthereeveryyear.W:MaybeIllattenditnexttime.L:Great.Icanguideyou.W：Youresokind.W:Thisstreetissobeautiful,linedwithtreesandflowers.Everythingissofreshandgreeninyourcity.L:Yeah.Asyouknow,GuangzhouisnamedCityofFlowers,ashereflowersbloomluxuriantlyalltheyearround.PartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the AirportW:Itisworthyofthename.ButthetrafficjaminGuangzhouisreallyheavy.L:Youareright.Thetrafficjamismoreseriousespeciallyduringtherushhour.Hereweare.Pleasegetoutofthecar.W:Oh!Itsawonderfulplace.L:Letsgotothereceptiondeskfirst.PartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the AirportUseful Patterns 1.WordsandPhrases1.WordsandPhrases1）textiletekstailn.纺织品；（-s）纺织业；a.纺织的2）assistantsistntn.助手，助理，助教；a.助理的，辅助的3）quitkwitv.停止，放弃；离开，辞(职)4）reserveriz:v/vt.保留；预订5）suiten.套间6）newly-builtadj.新建的7）dotdtvt.散布于，点缀8）luxuriantlylgzju:rintliadv.繁茂地，丰富地9）trafficjam/trfikdm/n.交通阻塞10）salesmanager销售经理11）airsick晕机的12）GuangzhouInternationalGarmentsFestival广州国际服装节PartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the Airport2.BasicSentences1)Excuseme,areyouMr.WilsonfromtheInternationalTradingCorporation?请问，你是国际贸易公司得威尔逊先生吗？2）MynameisLiHua.ImfromGuangzhouTextileCorporation.Imheretomeetyou.我叫李华，是广州纺织公司的。我是来接您的。3）Gladtomeetyou./Nicetomeetyou.很高兴认识您。4）Icameheretotakeyoutoyourhotel.我是来带您到酒店的。5）Itisverykindofyoutocomeandmeetusattheairport.您能来机场接我们，真是太好了。6）Itsmypleasure.这是我的荣幸。PartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the Airport7）Didyouhaveagoodflight?旅途还顺利吧。8）Igotairsick.我晕机。9）Letsgoandgetyourcheckedintothehotel.我们去酒店办理入住手续吧。10）Letmehelpyouwithyourluggage.我帮您拿行李吧。11）Mycariswaitingoutside.我的车在外面等。12）IsthisyourfirsttimetoGuangzhou?您是不是第一次到广州来？13）HowlongareyougoingtostayinGuangzhou?你准备在广州待多久？PartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the Airport14）Willyougothereforbusinessorforsightseeing?你去那是做生意呢，还是观光？15）WevereservedtwosuitesforyouattheGardenHotel.我们在花园酒店给你订了两间套房。16）Ihopeyoullhaveagoodstaythere.希望您能在这过得愉快。17）Youmighttakeintheviewoftheoutskirtsandthecityalongtheway.您可以看看沿途郊区和城市的风景。18）GuangzhouisnamedCityofFlowers,ashereflowersbloomluxuriantlyalltheyearround.广州被誉为“花城”，这里一年四季鲜花盛开。19）Itisworthyofthename.它的确名副其实。PartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the Airport Class WorkClass Work Directions:Directions:Translate Translate the the following following dialogues dialogues into into English English and and Practice Practice them them with with you you partner partner with with the the useful useful patterns patterns in in the the situational situational dialogues.dialogues.Dialogue ADialogue AA:请问你是来自加拿大请问你是来自加拿大Stones 公司的公司的Green先生吗？先生吗？B:是的，我是。是的，我是。A:我是天强公司的王先生。我是来接您的。我是天强公司的王先生。我是来接您的。B:哦，太好了。谢谢您。哦，太好了。谢谢您。A:旅途愉快吗？旅途愉快吗？B:好极了。好极了。A:您的手续都办好了吗？您的手续都办好了吗？B:是的。是的。A:我已经为您定了一间房，在阳台上可以看见美丽的湖泊。我已经为您定了一间房，在阳台上可以看见美丽的湖泊。B:非常感谢，非常感谢，您想得真周到。您想得真周到。A:那么，我想我们先去您住的宾馆吧。那么，我想我们先去您住的宾馆吧。B:好的。好的。PartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the Airport Dialogue BDialogue BA:A:请问，您是从美国来的史密斯先请问，您是从美国来的史密斯先生吗？生吗？B:B:是的，我是大卫是的，我是大卫.史密斯。史密斯。A:A:我叫李红，是中国电子公司的。我叫李红，是中国电子公司的。我是到这儿来接您的。我是到这儿来接您的。B:B:非常感谢。非常感谢。A:A:欢迎您来北京。欢迎您来北京。B:B:谢谢。有机会访问北京我感到很谢谢。有机会访问北京我感到很高兴。高兴。A:A:我们感到非常荣幸。我们感到非常荣幸。B:B:恐怕这会给你们那添很多麻烦。恐怕这会给你们那添很多麻烦。A:A:没关系。旅途愉快吧？没关系。旅途愉快吧？B:B:是的。一路很顺利。服务很周到。是的。一路很顺利。服务很周到。A:A:听您这幺说，我很高兴。我想，听您这幺说，我很高兴。我想，这么长的旅途，您一定累了。这么长的旅途，您一定累了。B:B:是的，有一点。不过我想明是的，有一点。不过我想明天就恢复过来了。天就恢复过来了。A:A:希望您能在这儿过得愉快。希望您能在这儿过得愉快。B:B:谢谢。我肯定会过得很愉快。谢谢。我肯定会过得很愉快。A:A:这是您全部的行李吗？这是您全部的行李吗？B:B:是的，都在这儿了。是的，都在这儿了。A:A:我们的车就在那儿，送您去我们的车就在那儿，送您去宾馆。宾馆。B:B:好的。好的。A:A:我们出发前您还有什么事情我们出发前您还有什么事情需要处理吗？需要处理吗？B:B:哦，我这就给我夫人打个电哦，我这就给我夫人打个电话，可以吗？话，可以吗？A:A:当然可以。当然可以。PartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the AirportEfficiency Transferring Directions:Work in group of four.Two of you are hosts,and two of you are visitors.The visitors just arrived at the airport,and the hosts need to greet and welcome them.Host1YouknowVisitor2.Host2Thisisthefirsttimethatyouhavemeteitherofthevisitors.Victor1Thisisthefirsttimethatyouhavemeteitherofthehosts.Victor2YouknowHost1.PartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the Airport GoGothroughthroughthethefollowingfollowingstepsstepswithwiththethehostshostsinitiatinginitiatingthethecontactcontact andand thethe visitorsvisitors respondingresponding appropriately.appropriately.WhenWhen youyouhavefinished,changetheroles.havefinished,changetheroles.WelcomethevisitorsGreetthevisitorsyouknow.Allowthevisitoryouknowtointroducehis/hercolleaguetoyou.Introduceyourcolleague.Askaboutthevisitorstrip.Helpthevisitorswiththeirluggage.Showthevisitorsthewaytoparkinglot.MakesomesmalltalksPartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the AirportLookatthefollowingtopicsyoumighttalkaboutonthewaytothehotel.weathertripsbusinesssportdrinkfamilyandchildrencurrenteventsfashionfoodarthobbiesandinterestsholidayslocalcustomsTVprogramsmoviesmusicPartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the AirportShow TimeShow TimeDirections:Make a conversation with your partner and show to the class according to the given material above.Pay attention to your tone,eye contact,gesture and your body language.PartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the AirportAdditional Exercises Make sentences according to the examples.Make sentences according to the examples.1)Excuse me,but are you Mr.Wilson from Canada?A.对不起，请问您是英国来的对不起，请问您是英国来的Alexandra小姐吗？小姐吗？B.对不起，您是微软公司的史密斯先生吗？对不起，您是微软公司的史密斯先生吗？2)My name is Li Hua,the sales manager of Guangzhou Textiles Corporation.A.我是王兰，我是王兰，Exxon公司的售后服务部经理。公司的售后服务部经理。B.我是张珊，青岛纺织进出口公司的秘书。我是张珊，青岛纺织进出口公司的秘书。3)It is very kind of you to come and meet me at the airport,Mr.Li.A.非常感谢您帮我拿行李。非常感谢您帮我拿行李。B.非常感谢您帮我叫了一部出租车。非常感谢您帮我叫了一部出租车。PartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the Airport Sentence Interpretation Sentence Interpretation1）假如我没弄错的话，你是新西兰来的Smith先生吧。2）我帮你拿行李吧。3）你上次来北京是什么时间？4）机场离我们公司开车大约需一个半钟。5）希望您能在这里过得很愉快。PartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the Airport III.Role PlayIII.Role PlayA:YouareaninterpreterwhoaccompaniesMr.Zhang,thesales manager of Dalian Light Industrial Product Import&ExportCorporation.YouaretomeetMr.AndersonfromtheHarvard Industry Corp.at the airport.You are to greet theguestandintroduceyourselfandMr.Zhang.Youalsoneedtoarrangeforthetransportationandtaketheguesttothehotel.B.YouarefromTianjinFoodImport&ExportCorporationandmeetMr.SmithfromtheHarvardIndustrialCorpattheairport.ThisishisfirstvisittoChina.YoucanaskMr.Smithaboutthejourneyandaccompanyhimtothehotel.Onthewaytothehotel,youandMr.SmithtalkabouttheweatherfirstandthenthedevelopmentofTianjininrecentyears.Youcantalkaboutalotofthingstokeeptheconversationgoing.PartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the AirportSection Two Situational Interpretation DirectionsDirections：In this section,students are expected to read In this section,students are expected to read the manuscripts carefully and interpret them.the manuscripts carefully and interpret them.Task 1Task 1 Directions:Read the following manuscript carefully,and try to interpret it into English.亲爱的新同学们，亲爱的新同学们，经过高中经过高中3年的努力学习，你们终于跨入了北京大学。年的努力学习，你们终于跨入了北京大学。在这里，我谨代表全体教师向你们表示欢迎，并给你们一在这里，我谨代表全体教师向你们表示欢迎，并给你们一些建议。些建议。首先，学如逆水行舟，不进则退。你们要永不懈怠，首先，学如逆水行舟，不进则退。你们要永不懈怠，永不放弃你们的学习。学海无涯，需要你们努力地探索。永不放弃你们的学习。学海无涯，需要你们努力地探索。没有人会改变你，除了你自己。没有人会改变你，除了你自己。PartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the Airport 第二，在大学生活里，你们应该培养良好的习惯。你第二，在大学生活里，你们应该培养良好的习惯。你们远离父母，你们当中有些人可能会逐渐迷恋上吸烟，酗们远离父母，你们当中有些人可能会逐渐迷恋上吸烟，酗酒或网游。因此，这正是要我们把握好并照顾好自己的时酒或网游。因此，这正是要我们把握好并照顾好自己的时候。在大学里，最重要的事情之一，就是学习如何与人相候。在大学里，最重要的事情之一，就是学习如何与人相处，这将直接影响到你们未来的人际关系。处，这将直接影响到你们未来的人际关系。第三，每个人都有机会以不同的方式度过你的大学生第三，每个人都有机会以不同的方式度过你的大学生活。从现在起，你们会有足够的时间去学习和娱乐。在这活。从现在起，你们会有足够的时间去学习和娱乐。在这里，你们完全享有实现目标，使你们梦想成真的自由。里，你们完全享有实现目标，使你们梦想成真的自由。第四，无论多忙，特别是在学期初，切记不要忽略你们的第四，无论多忙，特别是在学期初，切记不要忽略你们的父母。一个电话或一封信都会令他们放心，也便于他们能父母。一个电话或一封信都会令他们放心，也便于他们能够把自己的事情处理得更好。你们爱自己的父母，不是吗够把自己的事情处理得更好。你们爱自己的父母，不是吗？最后，我代表你们未来的教师和朋友，希望你们能在最后，我代表你们未来的教师和朋友，希望你们能在就这可爱的校园里，享受你们的大学生活。就这可爱的校园里，享受你们的大学生活。PartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the AirportNotes:1.代表代表 represent;on behalf of 2.学如逆水行舟，不进则退学如逆水行舟，不进则退 Study is like sailing against the current;either you keep forging ahead or you keep falling behind.3.学海无涯学海无涯 its never too old to learn4.培养良好的习惯培养良好的习惯 develop a good habit5.迷恋迷恋 be addicted to;be fixated on;be attached to;be infatuated with;6.与人相处与人相处 get along with.7.享受生活享受生活 enjoy ones lifePartTwoPartTwo Unit 1 Meeting at the AirportUnit 1 Meeting at the Airport Task 2Task 2 Directions:Read the following manuscript carefully,and do the exercises.Trying One Topic after AnotherIntalkingtoapersonyouhavejustmetandaboutwhomyouknownothing,thebestapproachistotryonetopicafteranother,usuallynotbyaskingquestionsthatcanbeansweredyesornobutbyaskinghisadviceoropinion.Fromhisanswer,hopefullyyoucancarryonaconversation.Dontbeafraidofaperiodofsilence.Thinkbeforeyouspeak.Itssometimesdifficulttoknowwhetheritsappropriatetochatwiththevisitor.Somepeoplearefriendlyandwi