世纪商务英语口译教程（第三版）ppt课件.pptx

LessonEightClaimandAgency索赔与代理ContentsSection1Memory Training记忆力训练Section4Tips and Skills技巧点拨Section3Interpreting Practices口译实战Section2Skills and Drills技巧与操练Section5Expansion拓展材料Directions:Work in pairs,read the pairs of words and one minute later use the left line to recall the right one.MemoryTraining记忆力训练SectionSection1.Game 8-ImaginationcoffeebrandycigarettetopmodelwifivillapubdancingbeachsunriselampbooksofaclockkitchenwinepineChristmasseasurfingflowermedalsupermarketcartelevatorshoppingnotebookbusinesstripbabysunshinewhitecollarfastfoodshipcustomspaperpicturefireworkceremonyweddingfuneralshoesclimbingbicyclehealth数字笔记和口译（二）日期的记录与口译 通常年、月、日用阿拉伯数字作记录，但年份中的前两位数视特定情况决定是否省略。如果所讲年份不属于同一世纪或近几个世纪，最好把4位数全部记录下来，以免混淆。如1997年4月23日，按顺序可写作97-4-23，而1697年4月23日，则最好写作1697-4-23。日期的英文表达一般是月-日-年，年按前后分为两组，每一组数字都按基数来读，“日”用序数词。如1997年4月23日读作“Aprilthetwentythird,nineteen ninety-seven”。如果年的后两位数为“零”，则读为hundred,即1900年读为nineteenhundred,第三个数字为零，“读为ou。如1908年读为nineteenoeight.SKILLSANDDRILLS技巧与操练SectionSection2.倍数、分数、小数点的记录与口译 1.倍数表示倍数的增加，英语中通常可用“timesasas.”或“timeslargerthan”来表示。记录时可用符号“”或“”。译为“是的几倍”或“比大N-1倍”。如：Ais2timesaslargeasB.记为：A2B译为：A是B的两倍或A比B大一倍。表示倍数的减少，英语中可以用“.timessmaller(less)than.”,但在汉语中“减少几倍”的说法不符合习惯。汉语中应该用“减少几分之几”来表示。记为：N1，译为“是的1”NN或“比少N1”。如：NSKILLSANDDRILLS技巧与操练SectionSection2.（1）Ais4timessmallerthanB.正确的译法应为：A比B少四分之三，或A是B的四分之一。（2）TheGNPof1980was3timeslessthanthatof1990.应为：1980年的GNP比1990年的GNP少三分之二，或1980年的GNP是1990年的GNP的三分之一。还有一些常用表达需牢记，如表达“两倍”用twice，“三倍”用threetimes；“增加两倍”用double；“增加三倍”用triple，“翻番”用double,“翻两番”用quadruple。SKILLSANDDRILLS技巧与操练SectionSection2.2.分数表示分数时，分子和分母分别由基数词和序数词表示，但分母有单数与复数之分。分子为“2”以上的数字时，分母加“s”。记录时可使用数学符号来表示。请看下面的例子：记录为译为十分之一1/10onetenth十分之七7/10seventenths二分之一1/2ahalf四分之三3/4threequarters比较复杂的分数如：57239，读作fiftysevenovertwohundredandthirtynine。SKILLSANDDRILLS技巧与操练SectionSection2.3.小数表示小数时，小数点前面的数字和基数词的读法相同；小数点后的数字则必 须 一 一 读 出“0”在 小 数 点 前 读“zero/nought”,在 小 数 点 后 读“ou”。如：0.049（zeronought）pointofournine4.73fourpointseventhree6.09sixpointonineSKILLSANDDRILLS技巧与操练SectionSection2.百分数、折扣的记录与口译1.百分数百分数记录为“”，读作percent，不论多少均用单数形式，不能加“s”。0.68zeropointsixeightpercent百分之零点六八0.4%zeropointfourpercent百分之零点四3.05%threepointofivepercent百分之三点零五6sixpercent百分之六369threehundredandsixtyninepercent百分之三百六十九331/3%thirty-threeandonethirdpercent百分之三十三又三分之一SKILLSANDDRILLS技巧与操练SectionSection2.2.折扣折扣的记录一般采用百分数，用英文表达为“%discount/off”。如打7折，译为“30percentdiscount”或者“30percentoff”.注意数字所代表的意义 口译中一定要记住数字的单位和其代表的含义，如人民币、美元，否则记下一堆数字也毫无意义。试看下面这段话中数字的意义。广西同190多个国家和地区的5000多家客户建立贸易关系，还在美国、日本、法国、德国、新加坡、巴拿马、冈比亚等国家和我国港澳台地区设有62家贸易机构。“八五”期间，广西进出口总额104.1亿美元。进入“九五”时期后仍保持良好势头。SKILLSANDDRILLS技巧与操练SectionSection2.Directions：Listen and take down the figures you hear.Check answers with your partners.Try tointerpret them.Drill 1SkillsandDrills技巧与操练SectionSection2.SkillsandDrills技巧与操练SectionSection2.Scripts:1/35/86/1523/545/648/3221.88%0.00037%27.49%0.456%106.4%0.8米0.25公斤0.72公里51.74公斤56.38吨26.92公顷3.5万19.05万53.96万802.55万849.49万3.9亿7.07亿81.37亿56.09亿702.05亿8010.05亿SkillsandDrills技巧与操练SectionSection2.Reference version 参考译文：onethirdonehalfoneforththreefourthsfiveeighthssixfifteenthstwoandthirdfifthsfourandfivesixthsfortyeightthirtysecondstwentyonepointdoubleeightpercentdecimaltriplezerothreesevenpercenttwentysevenpointfourninepercentdecimalfourfivesixpercentonehundredandsixpointfourpercentdecimaleightmetersdecimaltwofivekilogramzeropointseventwokilometerfiftyonepointsevenfourkilogramfiftysixpointthreeeighttonstwentysixpointninetwohectaresSkillsandDrills技巧与操练SectionSection2.Reference version 参考译文：thirtyfivethousandonehundredninethousandandfivehundredfivehundredthirtyninethousandandsixhundredeightmilliontwentyfivethousandandfivehundred7millionfourhundredninetyfourthousandandninehundredthreehundredandseventymillionsevenhundredandsevenmillioneightbilliononehundredandthirtysevenmillionfivebillionsixhundredandninemillionseventybilliontwohundredandfivemillioneighthundredandtenbillionandfivemillionSkillsandDrills技巧与操练SectionSection2.Directions：Listen to the sentences and take down the date mentioned for each conference.Then compare notes with your partners.Drill 2SkillsandDrills技巧与操练SectionSection2.SkillsandDrills技巧与操练SectionSection2.Scripts:1.新华网北京11月13日电,2015中国国际矿业大会13日在北京召开。2.11月6日，第二届贵州旅游产业发展大会在黔南州荔波大七孔景区举行。3.11月9日下午，第四届中国国际服务外包大会在西安高新区胜利闭幕。4.BaiduWorldConferencewasheldonAugust9th,2015inJialiCenter,Beijing.5.ItisreportedthatonThursday,March23th,2014,theFirstSMEE-CommerceDevelopmentConferencesponsoredby“E-CommerceWorld”washeldinBeijing.6.The62ndSessionoftheUnitedNations(UN)GeneralAssemblywasheldonSeptember18th,thisyearinNewYorkCity.SkillsandDrills技巧与操练SectionSection2.Directions：Listen to the four paragraphs and take notes.Then reproduce them.Drill 3SkillsandDrills技巧与操练SectionSection2.Scripts:12015年越南进口各类原装汽车12.5万辆，金额29.85亿美元，分别同比增长77%和89%。原装车辆进口大幅增长主要由于市场对9座以下乘用车和卡车需求不断扩大。其中，9座以下乘用车进口5.14万辆，金额3.63亿美元，分别增长63%和47%；原装卡车进口4.89万辆，金额12.99亿美元，分别增长79%和97%。2.2015年，新加坡对华投资扭转了过去三年下降的局面。2011年以后，新加坡对华投资规模持续扩大。2013年新加坡对华投资73.27亿美元，同比增长12.06%，成为中国最大的投资来源国。目前，新加坡在中国累计投资已经近550亿美元，有超过23,000个项目，金额已超过欧盟28国对华实际投入外资金额的总和。SkillsandDrills技巧与操练SectionSection2.3Salesfortheyear2013increasedby60%overthepreviousyear,grossmarginincreasedfrom46.5%to48.2%ofsalesand65.8%over2012,asaresultof1.7%reductionincostofsales.4PBITimprovedfrom14.99%to20.61%ofsalesdueto1.7%improvementingrossmarginand4%reductioninoperationexpenses.PBITin2001is120%over2000.SkillsandDrills技巧与操练SectionSection2.Directions：Listen to the two paragraphs and take notes.Then interpret them.Drill 4SkillsandDrills技巧与操练SectionSection2.Scripts:1.美国国债已经达到27000亿美元，占其国内生产总值的56%，年平均利息1500亿美元。加拿大国债占其国内生产总值的69.5%，巴西6.1%，德国44.1%，法国37.2%，意大利96.5%，日本67.3%。2.Growthrateofworldpopulationatpresentis1.2%,growthrateofthemostunderdevelopedcountriesisthehighest,upto2.4%whilethatofdevelopedandlessdevelopedcountriesis0.25%and1.46%respectively.SkillsandDrills技巧与操练SectionSection2.Reference version 参考译文1.AmericannationaldebthasaddeduptoUS$2,700billion,orabout56percentoftheUnitedStatesgrossdomesticproduct,withanannualinterestof US$150 billion.Canadas national debt is 69.5 percent of its grossdomestic product;Britain,6.1%;Germany,44.1%;France,37.2%;Italy,96.5%;andJapan,67.3%.2目前世界人口增长率为1.2%,其中大多数不发达国家的人口增长率最高,达到2.4%,发达及欠发达国家的人口增长率分别为0.25%和1.46%。Claim索赔索赔是指受损方向违约方提出损害赔偿的要求。在国际贸易中，根据损失的原因和责任，索赔的对象也需要被正确地确定。一般属于承保范围内的货物损失，索赔的对象是保险公司；属于因承运人过失所造成的货物损失，索赔对象是承运人；属于合同当事人责任的，索赔对象就是对应的责任人。由于牵涉的因素较多，索赔是国际贸易活动中耗时、费力的一个环节。口译员进行相关业务口译前，若能了解清楚索赔对象、索赔期限、索赔依据、仲裁机构等问题，在进行口译工作时，就能比较轻松地应对。InterpretingPractices口译实战SectionSection3.Directions:Work in pairs,practise the following words and expressions,and then give quick response to them.InterpretingPractices口译实战SectionSection3.Directions:Work in pairs and interpret the sentences.InterpretingPractices口译实战SectionSection3.1.Theyseemedingoodconditionwhenwereceivedthemthedaybeforeyesterday.2.Wellgiveyourclaimourcarefulconsideration.3.Weappreciateyourpositiveactiontowardsthisaffair.4.Youhaveafullsetofsolutiontotheincident,whichmakesusconfidentinyou.5.我们已调查情况，找出了劣质的原因。6.我们已采取措施改正，你放心，不会再出现类似情况了。7.如果发现货物的数量与合同的规定不符，你们应在收到货物后30天内告知我方。8.你们应凭检验机构出具的检验证书立即以书面方式将赔偿要求通知我方。InterpretingPractices口译实战SectionSection3.Reference version 参考译文：1.前天我们收到货物时，货物状况良好2.我们一定会就你们提出的索赔做仔细调查。3.我们很赞赏你们对此事件采取的积极措施。4.你们对意外的发生有着充分的解决办法，这点让我们很放心。5.Wehavelookedintothecaseandfoundthereasonfortheinferiorquality.6.Wehavetakenmeasurestoputthingsrightandassureyouthatsimilarcasewillinnocasehappenagain.7.Ifthequantitydiscrepancieswerefoundoutnotinconformitywiththestipulationofthecontract,youshouldinformuswithin30daysafterthereceiptofthegoods.8.Youshallnotifyusthecompensationrequirementinawrittenformpromptlywithaninspectioncertificateissuedbytheinspectionauthorities.Procedures:Step1：Accordingtothefollowingpost-itnotes,workingroups.Step2：Digestthedialogueandtheninterpretthesentencesinit.Step3：Evaluateeachothersjob.Step4：Listentotherecordinganddrillbyyourself.Mr.Rydell,thePurchaseManagerofHobbycraft,UK,ismakingaclaimagainstYanlongArtandCraftCompany.Mr.Yi,theSalesManagerfromYanlongArtandCraftCompany,istryingtosolvetheproblemnow.InterpretingPractices口译实战SectionSection3.InterpretingPractices口译实战SectionSection3.(At the teleconference)Mr.Rydell:Mr.Yi:Mr.Rydell:Mr.Yi:Mr.Rydell:Mr.Yi:Mr.Rydell:Mr.Yi:Ihavesomethingveryunpleasanttotalkoverwithyou,Mr.Yi.哦？什么事？Thegoodshavebeenshippedtothedestination.Theyseemedin good condition when we received them the day beforeyesterday.Weunpackedandunfortunatelyfoundgoodsintwocartonsdidnotmatchthequalityofthesamples.很遗憾。我们一定会就你们提出的索赔做仔细的调查。Thankyou.有时候，船运公司或保险公司应负责赔偿。Iknow.Butthepackageswereinsoundcondition.Itwasthequalitythatweclaimedfor.我明白。我向你们保证我方会及时处理。我们会调查清楚，尽快给你们答复。InterpretingPractices口译实战SectionSection3.(One day later)Mr.Yi:Mr.Rydell:Mr.Yi:Mr.Rydell:Mr.Yi:Mr.Rydell:Mr.Rydell，我们已调查情况，找出了劣质的原因。Yes?是工厂工人质量检查时疏忽了。我们已安排发运正确的货物到你方港口。20天内就会到达你处。希望没给你带来什么不便。It is good to find the reason.You know these coming twomonthsarethesellingseasonforthegoodsofthisnature.Idohopetheycanreachusinduetimeandbeonthemarketfortheseason.我真的很抱歉给你们带来了不便。我们已采取措施改正，你放心，不会再出现类似情况了。Hopeso.Howaboutthewronggoods?Shallwedeliverthembacktoyou?InterpretingPractices口译实战SectionSection3.Mr.Rydell:Mr.Yi:Mr.Rydell:Mr.Yi:没必要这么做。如你们接受这些货物，我们可以给你们打6折。Thatsacceptable.希望这次不愉快的事件不会影响我们将来的生意。Ofcoursenot.Weappreciateyourpositiveactiontowardsthisaffair.Reference Version 参考译文(视频会议中)Mr.Rydell:Ihavesomethingveryunpleasanttotalkoverwithyou,Mr.Yi.I:李经理，我有件不愉快的事跟你说。Mr.Yi:哦？什么事？I:Oh?Whats it?Mr.Rydell:Thegoodshavebeenshippedtothedestination.Theyseemedingoodconditionwhenwereceivedthemthedaybeforeyesterday.Weunpackedandunfortunatelyfoundgoodsintwocartonsdidnotmatchthequalityofthesamples.I:货物已运到目的地。前天收到货物时状况良好。我们打开包装，结果发现两箱货物的质量跟样品质量不符。InterpretingPractices口译实战SectionSection3.Mr.Yi:很遗憾。我们一定会就你们提出的索赔做仔细的调查。I:Im so regretful.Well give your claim our careful consideration.Mr.Rydell:Thankyou.I:谢谢。Mr.Yi:有时候，船运公司或保险公司应负责赔偿。I:Sometimes the shipping company or insurance company is found to be responsible for the claim.Mr.Rydell:Iknow.Butthepackageswereinsoundcondition.Itwasthequalitythatweclaimedfor.I:我知道。但货物包装完整，状况良好。我们是对质量提出索赔。Mr.Yi:我明白。我向你们保证我方会及时处理。我们会调查清楚，尽快给你们答复。InterpretingPractices口译实战SectionSection3.I:I see.Well,I assure you of our prompt attention.We will investigate it and give you a reply soon.(一天后)Mr.Yi:Mr.Rydell，我们已调查情况，找出了劣质的原因。I:Mr.Rydell,we have looked into the case and found the reason for the inferior quality.Mr.Rydell:Yes?I:是什么？Mr.Yi:是工厂工人质量检查时疏忽了。我们已安排发运正确的货物到你方港口。20天内就会到达你处。希望没给你带来什么不便。InterpretingPractices口译实战SectionSection3.I:There is an overlook on quality check on part of the staff in the factory.We have arranged the dispatch of correct quality to your port.They will reach you in no more than 20 days.I hope it will not cause any inconvenience to you.Mr.Rydell:Itisgoodtofindthereason.Youknowthesecomingtwomonthsarethesellingseasonforthegoodsofthisnature.Idohopetheycanreachusinduetimeandbeonthemarketfortheseason.I:找到原因就好。你知道，接下来的两个月是这种产品的销售季节。我真的希望这些货能准时到达我处，赶上销售季节上市。Mr.Yi:我真的很抱歉给你们带来了不便。我们已采取措施改正，你放心，不会再出现类似情况了。InterpretingPractices口译实战SectionSection3.I:Im really regretful for the inconvenience.We have taken measures to put things right and assure you that similar case will in no case happen again.Mr.Rydell:Hopeso.Howaboutthewronggoods?Shallwedeliverthembacktoyou?I:希望如此。发运错的货物怎么办？我们把它们运回去给你们吗？Mr.Yi:没必要这么做。如你们接受这些货物，我们可以给你们打6折。I:No need to do so.If you could accept the goods,we can offer you a 40%discount.Mr.Rydell:Thatsacceptable.I:可以接受。Mr.Yi:希望这次不愉快的事件不会影响我们将来的生意。InterpretingPractices口译实战SectionSection3.I:I do hope this unpleasant incident will not affect our business in future.Mr.Rydell:Ofcoursenot.Weappreciateyourpositiveactiontowardsthisaffair.I:当然不会。我们很赞赏你们对此事件采取的积极措施。InterpretingPractices口译实战SectionSection3.InterpretingPractices口译实战SectionSection3.Directions:Listen to a passage for three times.For the first time,please listen and take notes on the following pad,then reproduce it to your partner;for the second time,interpret what you hear whenever it pauses;for the third time,listen and follow the reader with a 4-7 word span.InterpretingPractices口译实战SectionSection3.Scripts:Claims occur frequently in international trade.There are differentkindsofclaim:claimsonquality,claimsonshort-weight,claimsondelayedshipment and claims on damage.Once a claim occurs,the buyer shalllodgeaclaim withinthestipulatedtime,usuallywithin60daysafterthearrival of goods against the seller supported by materials issued byinspectioninstitutesconcerned.Uponthereceiptoftheclaim,thesellerwillmakeacarefulinvestigationintothecasetofindoutthepartythatshallberesponsiblefortheclaimandnotifythebuyerifheentertainstheclaimornot.When the seller is proved to be responsible,he should makecompensationasagreed.InterpretingPractices口译实战SectionSection3.Reference version 参考译文：国际贸易中经常发生索赔现象。索赔有几种不同的类型:质量索赔、短重索赔、延期装运索赔、损坏索赔等。一旦发生索赔，买方应在规定的时间内，通常是到货后60天内向卖方提出索赔，并出具有关检验机构的证明材料，卖方收到索赔信后应着手进行详细调查，查明需负责的一方，并向买方表明接受索赔与否。如果查明是卖方负责，须按商定数额进行赔偿。Agency代理代理是指出口人通过签订代理协议，将商品委托给国外客户（代理人），委托其在一定地区和一定时间内为出口人代售商品、招揽生意或处理相关事宜的一种贸易做法。代理的种类可大致分为：总代理（GeneralAgency）、独家代理（SoleAgency）、普通代理（Agency）。口译员在做译前准备时，应熟悉、了解任务所涉及的代理种类，代理协议中涉及的地点、时间要求、产品名称、招揽订单等内容。InterpretingPractices口译实战SectionSection3.Directions:Work in pairs,practise the following words and expressions,and then give quick response to them.InterpretingPractices口译实战SectionSection3.Directions:Work in pairs and interpret the sentences.InterpretingPractices口译实战SectionSection3.1.等时机成熟时，我们将考虑委托你为我方在那个地区的独家代理。2.暂时把代理问题搁置下来了。3.那么你们建议的协议年销售量是多少？4.我们的佣金一般是百分之十五，佣金的多少是由年销售量的大小来决定。5.Wedidhopewecouldbeappointedasyouragentattheverybeginningofyourputtinggoodsonmarket.6.Itishopefulthatannualturnoverforthenext3yearswillincreasegreatly.7.Wecandoasubstantialjobandpushyourproductsvigorously.8.Wecanrenewtheagreementofagencyonitsexpiry.InterpretingPractices口译实战SectionSection3.Reference version 参考译文：1.Whenopportunitymatures,wewouldconsidermakingyouoursoleagentfortheregion.2.Weleftasidetheproblemofagency.3.Thenwhatannualturnoverwouldyousuggestfortheagreement?4.Ourusualpracticeis15%.Commissionsdependonthequantityofgoodsordered.5.我们真的希望在将产品投入市场之初担任你们的代理。6.接下来的3年里年销售量有望快速增长。7.我们可以做大量的工作，大力推广你们的产品。8.代理合同到期后，我们可以再签Procedures:Step1：Accordingtothefollowingpost-itnotes,workingroups.Step2：Digestthedialogueandtheninterpretthesentencesinit.Step3：Evaluateeachothersjob.Step4：Listentotherecordinganddrillbyyourself.RenDong,theSalesManagerofShanghaiTOTOLEFoodCo.,Ltd.,isdiscussingwithMr.JohnSmithfromMerlinFood,Malaysiaaboutthesoleagency.InterpretingPractices口译实战SectionSection3.InterpretingPractices口译实战SectionSection3.(At the meeting room)Ren Dong：Mr.John Smith:Ren Dong：Mr.John Smith:Ren Dong：Mr.John Smith:Ren Dong：早上好。很高兴再次见到你。Good morning,Im here to have a face-to-face talk withyouabouttheagency.我等着你来呢。Two years ago we talked about the agency of yourproductsinourlocalmarket.是的。我们当时说，等时机成熟时，我们将考虑委托你为我方在那个地区的独家代理。Yes,wedidhopewecouldbeappointedasyouragentattheverybeginningofyourputtinggoodsonmarket.但是这么少的销售量怎么委托你们充当我们的代理啊？我们当时还没准备好考虑代理事宜。所以就暂时把代理问题搁置下来了。InterpretingPractices口译实战SectionSection3.(At the meeting room)Mr.John Smith:Ren Dong：Mr.John Smith:Ren Dong：