员工流失(英文文献)(共9页).doc

精选优质文档-倾情为你奉上How to control employee-leaving?2.1 Perspective PowerIf the perspective power you knew any factor may stimulate people's power, then you have grasped and the people communicate the exchange the most effective tool.In the introduction part content, I had said, the stimulation power is everybody most universal request, each people all want to obtain more powers, but they did not know actually the power is any. A person possibly can say he hoped obtains a bigger power, the superintendent and the leader can say they hoped has a more positive team, the employer hoped hires one to have the working zeal staff, the staff hoped has one to be able to stimulate their power the employer. In fact, the employer is extremely high to staff's request, therefore the staff should have stimulates the self-enthusiastic ability. The power and the strength relations is extremely close, we may say a working zeal full person has the infinite strength. We may recollect a next astonishing story: A mother and her several children have experienced a traffic accident, their automobile turned, the vehicle upside down, the children are stranded in the vehicle outside, the mother is thrown dispatched a vehicle, lucky is, she has not been injured. Mother body weight approximately 57 kilograms, height only then 163 centimeters. When the ambulance corps arrive, they discovered the mother hugs the children in the bosom, the children has not been injured. The ambulance corps deliver them the hospital, has carried on a comprehensive inspection, finally discovered, this mother's vertebra is broken by pressing. Obviously, at that time she has lifted the automobile, moved with the foot the children, in this process, her back has received the damage. We knew that, under the normal condition, the mother also is cannot lift in any event the automobile, she already does not have such physique, also does not have such muscle strength, but she has the power strength. hope is all power foundationTherefore, the hope stimulates a people's power standard, the hope is any result motive, is actuates the engine the fuel. Lacks the hope, anybody enthusiasm and the power all not impossible to be transferred and the stimulation.2.2 Drive and Control differenceLet us first from the management angle, looks at between the drive and the control difference. In my opinion, the control is forces somebody to make something, is you wants to let them make these matters; But drove is lets somebody own be willing to make something, because they want such to do. My great friend franker · enlightens Qiao to say that,” Is precisely this small difference creates the huge difference.” Therefore, you are use the drive or the control operate the company, already became weighs the old enterprise and the new enterprise's symbol. Has a look the English recent commercial history, we may see the company the management all is seeks the control in one kind under the system to carry on. In very many situations, this kind of shoddy management pattern is extremely complex, England is continuously deep its evil. In fact, England's manager once stopped and between staff's dialogue, between the superintendent and staff's exchange communication all was carries on through the trade union. Is engaged in commercial consultation and in training such many years in me, I had not seen between the outstanding management level and the trade union can have the big problem, I cannot find out such example. Front, I had already said, we work the world was a humanist world, but middle many organizations, the people obtain the promotion, undertakes the management and the leadership position, is merely because these people do very much on other operating post splendidly, the people had management training the situation too to be rare. Because these people excel at some responsibility, is very splendid on this post, therefore their colleague hoped they can undertake superintendent's position, these people as if obtained the gracious gift which ascends the sky, knew naturally how arouses others enthusiasm, if carries on the communication, how manages others. Very many superintendents all imitate them predecessor, studies their management pattern, has like this formed an inexhaustible vicious circle. Certainly, the control management pattern also is effective, but this pattern cannot long-time, can create the colleague between not to trust, forms one kind “they and we” the hostile aspect. Under the control management pattern, we not impossible to achieve one kind of ideal boundary, the superintendent and the staff not impossible to work as one, to face the common goal and the direction advance. If you encourage one to have the desire to do better person to participate interview, simultaneously hoped after he responds to a call for recruits successfully, has the good response to this kind of control management pattern, this was simply too naive. Just like I said, the drive is lets somebody make something voluntarily, is because these people want such to do.This principle is suitable similarly for your me, if we really want to make something, we can have a bigger power; If we do not want to make something, we lack the self-power.Therefore, in this book, we to the methodology, the principle and the skill carries on the discussion, not only these methodologies, the principle and the skill can help you to develop own power, moreover may cause you to drive you contact periphery person. Accepts and the understanding painful and the pleasure principle, possibly has the help extremely.We and in the world other animals are same, we biggest avoid the pain diligently.Certainly, we can avoid experiencing on any bodily the ache, similarly we also have one kind of natural instinct, avoids any form the spirit being worried.The related human such instinct responded the example are very many, when us facing this kind of unpleasant duty, we can have such instinct to respond, for example, in you facing the thorny telephone, the arduous housework lives, the participation possibly has the resistance conference, opens the bill, carries on exercise, no-smoking for the health and so on. In order to seek joyful or us confessed for when joyful, we are willing to pay the huge price frequently, although sometimes some joyful like appears briefly, to some people, they joyful is eats and drinks extravagantly.Embarks from the positive angle, is obtains the achievement to the joyful pursue the key to be at, we are more careful in the behind chapter the goal which how elaborates realizes.In us the upper dog has grasped between the painful principle and the pleasure principle balance. Sometimes, we can not but experience some limited pain, some people possibly call this kind of pain the self-restraint, some personal it for self-control. My good friend Steve · Bannite is a successful entrepreneur, the jungle network company () the founder, he encourages other people to use eats the sour grape skill first. Many people the reason that have achieved nothing, is because of them. At the matter which at the important matter, or deals with difficulty hauls, in very many situations, they does not want to withstand even if is the little pain, has not prepared to undertake any risk.Steve when faces various thorny situation, like When facing some unpleasant, difficult work, pain or contradictory matter, he always first uses eats the sour grape skill first.My suggestion is, if you must simultaneously complete two work, a work is you likes, a work is you repugnant, should better first do your repugnant that work, then does the work which oneself likes, takes to own reward. I discovered this skill is successful means.We all clearly knew, lacks the self-control the human often can put the cart before the horse. In order to understand well how stimulates people's power, we must distinguish between the manner and the reward difference. We all knew the carrot adds the big stick -like drive, this still was many people has to this question view, now lets us inspect the manner and the reward difference.2.3 MannerThe manner is the people thinks facing the matter time thought that, is self-confidence which they have, is they to own faith, the treatment life manner. The manner has the possibility is negative, also has the possibility is positive. How will the manner be they regards the future, how processed the past the event. Our each person all wants to believe firmly once for a while we to have the correct manner, in later chapter, we can carry on more elaboration.2.4 EncourageThe reward is a person and a team the achievement which harvests from theirs activity. We may make a summary simply: “You make this matter, you may obtain the repayment.” In the tenth chapter, we thoroughly will discuss the related reward the question: Namely inspires the people to advance boldly, to cause prize and the bonus type which the people redouble one's efforts. Understood between the manner and the reward difference is extremely important, moreover must accept this kind of viewpoint, unifies two drive methods is most effective.2.5 Stimulation power being suitable environmentWhen the understanding stimulation power skill, regards the power from the correct angle, we first must know, no matter regarding individual, the team, only then under the suitable environment, the power is only then possibly stimulated. For example, a manager in order to stimulate the team the power, he has formulated the competition and the encouragement plan.Although this plan is extremely thorough, but moves this plan environment not to favor the harmony between the team actually, between the colleague generally has the phenomenon which attacks, does not trust mutually, the atmosphere is not very happy.Under such environment, any reward and the stimulation power measure cannot achieve the anticipated effect. Periphery you must pay attention the environment, has a look under such environment, whether your power can stimulate? If you are a leader, whether periphery the observation environment does stimulate staff's power? Hertz Professor Bergh called these factors are “the hygienic factor”. Take company's facility as an example.Company's equipment revolution normal? This place too has been cold, was too hot? Here clean neat? Light, air, washroom facility, working space how? Such environment is advantageous to the enhancement working efficiency? Also has other suppression work performance factor? Must become an outstanding manager, or the stimulator, you must have the leadership skill, if you lack the leadership skill, you must raise this skill.Although this is a content which everybody understood, but duplicates such principle is worth. I must often likes some platitudes the viewpoint, an extremely good viewpoint is: leader sets an example, the follower follows the exampleCertainly, the people can imitate them the colleague. Drove the achievement and the leader style are inseparable. From the human beginning, the leaders hear such warning “to set an example unceasingly, set up a good example”.2.6 Makes one to have the working zeal personNow lets us form a working zeal full person's image in the mind. A person's semblance has made the first impression to us, a working zeal full person's semblance definitely is extremely neat; Their hair looks like is the process peaceful mind care, clothes passed through careful handling, the shoe have been clean.The neat semblance responded a person cares about oneself. For many years, my company is continuously managing a success telephone marketing team.The company has a stipulation, when all sellers go to work, must dress neatly, the hairstyle is neat, the feminine staff must put on make-up.We discovered the successful result and marketing team's enthusiasm is proportional directly.If they feel good to oneself, then their sales volume can along with the growth. Now, had does not pay great attention to is putting on the tendency in many companies, I knew this is one kind goes off duty and rest the idle way, but any matter all must have a limit, our each person can act according to others semblance to make own appraisal. A person also should pay attention to the way which walks.I have a good friend, he penetrates the office the glass, observes the applicant who the participation interviews. In fact, whether he the way which walks through the applicant judges hires this person. He tells me to say that, a goal is clear about, the step lively applicant compared to a step listless, walks the sluggish man-power to do splendidly. Must observe an applicant is slows pace walks, places the hand in the pocket, the footsteps were full of the energy, the arm have filled the strength. Second, the body language can display a person to the thing warm degree.The smiling face, can speak the eye and a positive facial expression can certainly display a person's enthusiasm. The study body language student stated that, in England, we can use 40,000 words and expressions and the sound approximately carries on the communication, but in the daily life, we is familiar with on only uses 4000 words and the sound.On the other hand, comes from the face body language signal to have about merely 15,000. We knew that, the majority of people may control the content which they speak.If therefore in the body language and the mouth says appeared the conflict and the contradiction, the body language transmission information definitely is correct. If therefore some people said he feels very well, but his facial expression pain, is drooping the shoulder, this explained he felt is not good, we may infer his real feeling through his body language.If therefore some people said he feels very well, but his facial expression pain, is drooping the shoulder, this explained he felt is not good, we may infer his real feeling through his body language. Finally, how is a working zeal full person and other people communication? The working zeal full person affirmed has filled the enthusiasm.The working zeal full person spoke freely about his future, they will be doing the matter, they will plan the matter which will do. In the past was only one kind of experience, helped you to discover the opportunity, transformed the opportunity as the success.Therefore, the working zeal full person has filled the enthusiasm and the anticipation to the life, with such person contact is one kind of joy. Except above all contents, a working zeal full person may by the description be easily a positive person. They display the unique behavior characteristic is: 1、the positive 2、goal feeling strong 3、anticipated the successful This manner can let the human have the sufficient energy. The working zeal full person looks like energetically, you have possibly heard following speech, “if you want to complete a matt