护士常用英语课件.ppt
护士常用英语护士常用英语护士常用英语护士常用英语Nursing Oral EnglishNursing Oral English杨杨 晖晖Receiving the patientReceiving the patient（接待病人接待病人接待病人接待病人）1 11 1v How do you do?/Good morning!How do you do?/Good morning!您好！（初次见面时使用）您好！（初次见面时使用）/早上好！早上好！v What can I do for you?/Can I help you?What can I do for you?/Can I help you?您需要我帮助吗？您需要我帮助吗？v I Illll bring you to your bedside,please bring you to your bedside,please follow me.This is your bed.follow me.This is your bed.我要领您到床边去我要领您到床边去.请跟我来请跟我来.这是您的床位这是您的床位.v The toilet is over there.The toilet is over there.卫生间在那边卫生间在那边.Receiving the patientReceiving the patient（接待病人接待病人接待病人接待病人）2 22 2Please Please wait wait a a moment.moment.I Illll let let your your doctor doctor know.know./I/Illll inform your doctor.inform your doctor.请等一会儿,我去通知医生.v Mary is the nurse/doctor in charge of you Mary is the nurse/doctor in charge of you.玛丽是您的负责护士/医生v Please let us know if you need any help.Please let us know if you need any help.您需要帮助时，请告诉我们.Research&Development Research&Development How Was R&D Managed?How Was R&D Managed?nHow was the project managed through R&D?How many teams,number of people,reporting structure,etc.How well did that work?Improvements?nHow did the R&D teams communicateWhat methods,timing,etc.How well did that work?Research&Development Research&Development How Effective&Efficient Was R&D?How Effective&Efficient Was R&D?nIdentifying&solving technical problemsWere issues identified early enough?Were problems solved well?What worked?Didnt work?Could be better?nEstimates&executionWere estimates on track with actuals?What helped people estimate well?What caused people to estimate poorly?Project Management Project Management How Was the Project Managed?How Was the Project Managed?nMeetings:who/when/how oftenHow well did this work?nCommunication:who/when/how oftenHow well did this work?nChanges:how tracked,communicatedHow well did this work?nOther methods:email,schedules,databases,reports,etc.ManufacturingManufacturingnWas team properly prepared to receive product?BOM&paperwork complete&accurate?Materials ordered&ready?nDid product meet manufacturability goals?nWere there unexpected delays or problems?Quality Assurance&SupportQuality Assurance&SupportnHow was product quality measured?Was this effective?Efficient?nHow did final product compare against quality goals?nHow were quality issues resolved?nWere support teams properly prepared?nIs product quality consistent with support resources?MarketingMarketingnDid positioning match final product?nWas positioning successful?Appropriate?Effective?nWas product launch effective?nWere marketing programs effectively implemented?nDid product&launch meet marketing goals?SalesSalesnWas channel&sales force appropriately informed about product?nDid product and message meet customer need?nWas timing appropriate?Cost?nHow do initial sales compare to goals?nHow has product been received?Key LessonsKey LessonsWhat Went RightWhat Went RightnSummarize in quick bullet points specific things that worked wellUse specific examples:“daily 15-minute morning status meetings worked well”instead of“team communicated well”.Distribute or list network location of forms,procedures,reports,etc.that were found to be particularly useful.What Went WrongWhat Went WrongnSummarize in quick bullet points specific things that caused problemsTry to isolate specific attitudes,procedures,methods,timing issues,etc.that caused problemsnHow did team respond to problems?RecommendationsRecommendationsnBy department or management level,record critical recommendations for future products of this typenDistribute document or network location of more detailed summary of this presentationQuestions&CommentsQuestions&Comments
