国家开放大学&电大《管理英语4》形考作业参考答案.docx

管理英语4形考作业参考答案作业一试题1一 Is it possible for you to work out the plan tonight?A. r 11 do that.B. I think so.C. r d love to.试题2一 Could you give us a speech on management functions some day this week?*A.That5 a good ideaB. No, I already have plansr d love to, but I'm busy this week试题3Even the best continually seek ways to their skills.1. Confirming reception of the sent messages means 回答.A. the messages are sent to right receiversB. the messages are correctly understoodC. the messages are correctly understood by right receiversIn the famous British Army Commander story, which step probably did NOT go wrong in the communication chain?回答A. Conceiving.B. Sending.C. Receiving.2. What is Chinese whispers?回答A. Who whispers in Chinese.B. A game to pass message around in a whisper.C. Chinese people who don't normally talk very loudly.3. Allocative failure does NOT happen when I回答.A. the right information goes to the right placeB. a company gathers false informationC. the correct information is not received by the right department or personAccording to the passage, which of the following cases does NOT belong to human failure?回答 are not so obvious for example how personal issues are resolved with work colleagues.Many factors that influence whether a workplace has a positive outlook are within the control of people who work in a workplace. There are also factors out of their control, such as slumps in global prices or a change in demand and supply. The company can, however, control how they respond to these factors.Those companies that do create positive workplace environments develop a reputation in their community as being 'good to work for and have a competitive edge. Not only are these companies more able to attract and retain people, they tend to be more stable as they proactively deal with issues and adapt to change.Teams work best when they are clear about what is expected of them. They are more able to deal with difficult issues if they feel the values of the organization are supportive of them.For a workplace culture to be positive, the direction and actions of the business must be consistent with the core values of the people in the workplace. The people must trust each other and be able to openly express and exchange ideas.Working through these steps will help with developing a positive business culture.操作提示：正确选T,错误选F。1. A positive work culture will give workers more satisfaction. TPositive cultures have a lot to do with leadership vision and values. T2. The direction and actions for the business must differ from the core values of the employees in order for a workplace culture to be positive. FIn competitive markets, leaders are under more and more pressure to keep a positive work culture.T3. Positive work culture can be built in a short period of time. F作业二十四试题1r d like a wake-up call at 7:00 a. m. , please!OK,.A.You will certainly make it.B. r 11 make sure you get one.C. just do what you like.试题2Scott, r d like to have your opinions about my written report. But I have one suggestion.A. That's a good idea.B.You are too modest.C.It looks fine to me.试题3We need communication skills: listen carefully, think before youspeak and manage conflicts diplomatically.A.outstandingB.plainC.general试题4The key successful implementation is clearly communicating the strategy to the whole company.A. toinB. of试题5This is the man last night.A. whom I saw himwhom I sawC.what I saw试题6 二、阅读理解：根据文章内容，判断正误（共50分）Vision and Execution: Two Sides of a Successful StrategyA strategic plan is not the end goal of the strategic planning process - it is the framework for successfully implementing a strategy. Until a strategic plan is put into effect, it has no real value.There are several keys to successful implementation. First, people directly involved in executing the strategy must be included in the planning process. Strategic planning is no longer a top-down directive.Without the input and feedback of the people responsible for executing on the strategy, a seemingly solid strategy is likely to fall apart when implementation is attempted.The next key to successful implementation is clearly communicating the strategy to the whole company. The communication should ensure that everyone in the company understands and accepts the strategy as the best path forward, and not simply the leadership's latest idea. Without clear communication, employees lack a sense of ownership and clarity of purpose. When a strategy is not understood or embraced, it usually results in misunderstanding and uneven commitments to implementation.Another key to the successful execution of a strategic plan is the clear and straightforward description of the plan and its operations. Even the most brilliant strategy faces failure if it cannot be explained clearly and concisely.操作提示：正确选T,错误选F。1. The final goal of the strategic planning process is a strategic plan. FA strategic plan is valuable if it is executed. T2. There are four keys to successful implementation. FA good strategy is likely to fall apart if without the input and feedback of the people responsible for executing on the strategy. T3. Leadership's idea determines all. F作业二十五试题1 CEOs spend planning, the more profitable their companies are.A. The more timeThe moreB. The less time试题2How did your meeting go yesterday?一 actually, it was really frustrating.A.Not so goodB.Very goodC.Nothing special试题3 You might as well write a thanksnote.A. How do you like the rewards?B. What do you do with the rewards?C.Could you suggest some ways of试题4一 Do you mind if I use vouchersA. Yes, please.B. Not at all. Go ahead.C. No, thank you.试题5I think a big part of it is A. thatthe rewards?to spend in a restaurant?we know how to have fun on the job.B. whichwhy试题6the job, employers don，t want to hire people who are difficult to get along with.A.Despite ofB.RegardlessC.Regardless of试题7Companies are interested in your soft skills they are in your hard skills.A. so* that*asasB. notuntil试题8二、听力理解：听录音，判断正误（共50分）请听录音：操作提示：正确选“T”，错误选“F”。1. Human resources supported the proposal of giving the business intelligence a pay incentive every three months at the beginning.FBrad from human resources supports Scott's idea. T2. Carlotta is the manager of HRD. FMen and women in the business intelligence team who have been selected to get the prize will receive the same rewarding things.F3. The prize-winner cannot choose the prize that costs more than $500.7. The prize-winner can only have material awards and no day off. T作业二十六试题1Wendy suggests that we tomorrow.A.shall goshould go8. will go试题2Good work good pay.A. deservesrequestsB. deserts一 Can I have three days off next week, Mr. Smith?_ , I can manage without you.A. r m afraid notB.Of courseC. It depends试题4To build the reservoir （水库）， thousands of people have to be.A. relocatedrepeatedB. reopened试题5Supervisors should their employees in two-way communication so that understanding takes place.A. enableengageC. encourageA. Decreasing creativity across departments.B. Inadequate communication between departments.C. Increasing customer complaints.作业三试题1 Could I borrow your iPad for a few hours?A. Yes, you can.B. Sure, here you are. Enjoy your time.C. It doesn't matter.试题2 What are your teammates like?A. They are all warmhearted and helpful.B.They all like sports and games.C.They are all good friends.试题6What We Have Here: A Failure to CommunicateIt is the weirdestthing. There are more ways than ever to communicate with people, yet it sometimes seems like it is more difficult to connect 一 and stay connected 一 with anyone.Should you shootoff an email? Tap out a text? Post a private message on Facebook? Write on their Facebook wall? Skype, poke, ping or conjure them up on a digital tin can phone?And once you reach someone, you wonder: Is he paying attention? How do you know? Even with the techno-ease of countless communication devices, conversations can still be troublesome. Questions are asked and answered outof order. Instructions and directions go half-read. Meetings are botched. Feelings are hurt.作业二十七r d like to have this film developed.A. What's it?B. May I help you?C. What do you want?试题2Regular and concrete feedback is important who is not performing up to her potential.A. when to deal with a workerwhen dealing with a workerB. when dealt with a worker试题3Self-esteem needs might include the from a workplace.A. rewardsB.rewardedC.rewarded试题4At a rough, we will take another four weeks to finish this plan.A. estimatevalueB. account试题5 Which of these hats do you want?一 . Either will do.A. I don't mindNo problemB. Go ahead试题6If there's one word that captures the essence of what is occurring in the world today, it's uchange. " Downsizing, reorganizing, and cutting costs, are now the norm for survival. No industry is exempt. Even the most conservative institutions are undergoing significant change just to survive.Change management has always been an issue of debate amongst scholars: how can employers create suitable conditions for a successful change process? And what can employees do to get through it?Tips for dealing with change in the workplace.Make yourself aware that change happens: it happens in personal life, it happens in your professional life. You cannot live in the past, so denying that change could occur only makes things more complicated for you. Stay alert in the workplace: know what is happening around you. When you come across clues that hint change is on the way, acknowledge them!Maintain open communication channels: Don't lay back and expect things to pass you by smoothly. You need to get acquainted with the occurring changes. Seek more details from your management and peers to form an accurate understanding of the matter. Be transparent and honest about your fears: dealing with the unknown is often resented and daunting. Make the picture as clear as you can.Assess yourself: Change is a time when one，s confidence about one，s skills and capabilities gets shaky. Recognize your strengths and where you could bring them into play. At the same time, stay aware of your developmental areas and work on improving those. Don't be stiff: It will make the change process much harder if you are rigid. Be flexible enough to look at the different angles of the change and see where you could apply your “existing” skills and knowledge, and what news skills you need to acquire.Stay optimistic: Keep a positive attitude and don't let yourself drown in uncertainty. Involve yourself in the new process; locate yourself properly in the new scenario. Adjust!“You can't get to the top of Everest by jumping up the mountain. You get to the mountaintop by taking incremental steps. Step by step, you get to the goalv , says Robin Sharma, one of the world's most-sought-after leadership and personal success experts.操作提示：通过题目后的下拉选项框选择正确答案。1. Enterprises carry out downsizing, reorganizing and cutting costs in order to 回答A. cut down on the number of workersB. reshuffle the organizationC. survive“No industry is exemptv means 回答A. No industry is an exceptionB. No industry is an exampleC. Not every industry can be exemptedThe following questions are often discussed among scholars EXCEPT 回 答A. How can bosses create favorable conditions for changeB. How can productivity be increasedC. What can workers do to get through changeHow many suggestions does the author put forward?回答A. 4B. 5C. 6From the passage, we know that Robin Sharma is 回答A. an expert on leadership, and personal successB. a great leaderC. someone who likes to play the game of Hide and Seek作业二十八试题1Have you already paid? What's my share of the bill?_ It wasn，t very much.A. It's my shareNone of your businessB. Don，t worry about it试题21. Two different corporate cultures are discussed in the dialog. TMelinda，s company also has a creative culture. F2. According to Jack, the important thing is to hire the right employees in the first place. TIn a creative culture teamwork is not encouraged. F3. A creative culture is better than a collaborative culture.F作业二十九一Actually I prefer working on my own.A. Could I use this dictionary?B. May I open the window to let in some fresh air?C.Do you prefer teamwork or working individually?试题2Scott, r d like to have your opinions about my written report. But I have one suggestion.A. That's a good idea.B.You are too modest.C.It looks fine to me.试题3please your hand if you have any question at all.A.raiseriseC. arise试题4How do we expect to compete with a company that has such a huge and huge resources?A. recommendationreductionB. reputation试题5The key successful implementation is clearly communicating the strategy to the whole company.A. toinB. of试题6 二、阅读理解：根据文章内容，判断正误（共50分）Vision and Execution: Two Sides of a Successful StrategyA strategic plan is not the end goal of the strategic planning process - it is the framework for successfully implementing a strategy. Until a strategic plan is put into effect, it has no real value.There are several keys to successful implementation. First, people directly involved in executing the strategy must be included in the planning process. Strategic planning is no longer a top-down directive. Without the input and feedback of the people responsible for executing on the strategy, a seemingly solid strategy is likely to fall apart when implementation is attempted.The next key to successful implementation is clearly communicating the strategy to the whole company. The communication should ensure that everyone in the company understands and accepts the strategy as the best path forward, and not simply the leadership5 s latest idea. Without clear communication, employees lack a sense of ownership and clarity of purpose. When a strategy is not understood or embraced, it usually results in misunderstanding and uneven commitments to implementation.Another key to the successful execution of a strategic plan is the clear and straightforward description of the plan and its operations. Even the most brilliant strategy faces failure if it cannot be explained clearly and concisely.操作提示：正确选T,错误选F。1. The final goal of the strategic planning process is a strategic plan. FA strategic plan is valuable if it is executed. THow do you get your members to as a team?A.pull apartB.pull upC.pull together试题4I have been very lucky to have had managers during my career so far.A. terrificterribleB. terrifying试题5I believe that I have a lot to contribute a team environment, andam comfortable in both leadership and player roles.A. towith3. There are four keys to successful implementati