外研社新视野商务英语视听说(上):第四版教案U1.docx
教案课程名称课时班级专业教师系部教研室教材新视野商务英语视听说(第四版)(上)补充教学资源Video 1Applying for the position of financial consultant(C; Candidate, Chen Bo; I: Interviewer, Cathy Mandel)C: Good morning, Ms. Mandel.I: Good morning. Sit down, please.C: Thank you.I: You arc Chen Bo, aren't you? I am Cathy Mandel, Director of the HR Department.C: Yes, Pm Chen Bo. Nice to meet you, Ms. Mandel.I: Nice to meet you, too. I've gone through your resume and would like to know more about you.C: Thank you fbr your interest in me.I: To start with, would you like to tell me a bit about yourself?C: Sure. I'm a senior student at Guangdong University of Finance. I expect to graduate this summer. My major is international finance.I: So, why did you choose our company?C: As far as I know, your company is one of several leading international consultant corporations which came to China after China entered WTO. I think working here would give me the best chance to use what Tve learned at university.I: As a major in international finance, what do you think you can do in consultancy?C: Well, I know how to tackle problems. For example, I know I must first analyse the problem and work out its major cause. Then I will be able to search for ways to solve it from the available data.I: Sometimes data is not enough. Have you got any relevant experience in this field?C: Last year, during the probationary period, I was involved in the restoration of a factory in Nanjing. I really learned a lot from the experience, especially how to assess people's strengths and abilities.I: Can you cope with hard work under pressure and in a tough environment?C: No problem. I don't care about pressure or the environment, as long as I enjoy the work.I: Good. Now, do you have any questions to ask?C: Yes, I've got one. Are there any opportunities fbr Chinese employees to be transferred to the head office in New York or other branch offices around the world?I: Probably. I think you are likely to be sent to work in an overseas branch to gel experience later on once when you have proved your worth.C: Oh, great. If I'm accepted, I will do my best fbr the company.I: I wish you luck! We'll notify you of our final decision by Friday.C: Thank you, Ms. Mandel. Goodbye.I: Goodbye.Video 2Applying for the position of Sales ManagerWang: May I come in?Mr. White'. Yes, please do.Wang: Good morning, sir. My name is Merry Wang. I've come for an interview, as requested.Mr. White: Nice to meet you. Miss Wang. I am Harry While, Director of the HRDepartment. I was expecting you. Please, take a seat.Wang: Thank you.Mr. White: Well, Miss Wang, you are applying for the position of Sales Manager, right?How did you know about our company?Wang: I got to know your company from your TV commercials. They are elaborately designed and produced, and leave me deep impression. And in the summers of 1997 and 1998 I worked as a salesgirl for your company in Guangzhou.Mr. White: Really? That's good. Then you must know something about our company?Wang: Yes, a little. Your company is very famous. Your cosmetics and skincare products are veiy popular with women all over the world.Mr. White'. Huh, that's right. Miss Wang, can you tell me which university you attended?Wang: Sun Yat-sen.Mr. White,. And what degree have you got?Wang: I have a bachelor's degree in business administration.Mr. White,. How is your English? You know, some staff members in our company areAmericans, so conversational English is very important.Wang: I passed TEM 8 at college, and I am good at oral English. I think I can communicate with Americans quite well.Mr. White: Good. I know you are now with United Butter. What is your chief responsibility there? Wang: I've worked there for five years, since I graduated from college. Two years ago, I was appointed Brand Manager-responsible for the Panda line of biscuits.Mr. White,. Why do you want to change your job?Wang: I want to change my work environment, seek new challenges and broaden my experience. That's why I want to move into sales.Mr. White: What do you think is (he most important qualification fbr a salesperson?Wang: I think it's selRconfidence and quality products.Mr. White: I agree with you. What salary would you expect to get here?Wang: Well, I would leave it to you to decide after you consider my abilities. My current annual income at United Butter is 150 thousand. But, er,. could you tell me a little more about wha( (he job entails?Mr. White: You would be in charge of all the sales activities, for all hair products in northeast China. This would involve market analysis, client service and development, sales promotion, and regular customer satisfaction surveys.You,d report directly to the Regional Sales Director. Do you have any other questions?Wang: Yes, only one. When can 1 have your decision?Mr. White: I need to discuss with other board members. Well notify you of our decision as soon as possible. But. to be honest, you seem to be a good candidate with the right kind of experience and personality. You're high on my list.Wang: That5s good! Thank you, Mr. White. I look forward to hearing from you. Goodbye.Mr. White: Goodbye.Unit 1 Job InterviewLearning Objectives (教学目标)After completing this unit, Ss should know how to deal with an interview, including: how to prepare for an interview;the interview procedure; how to answer questions about personal details, education and work experience;how to deal with inappropriate questions by the interviewer.Business Profile (内容概览)General Conduct During an InterviewTypes of Job InterviewA job interview is a process in which a potential employee is evaluated by an employer fbr prospective employment in a firm. After the interview, the interviewer will determine whether an applicant is suitable for the position.There may be different inten iews during a job search. It's important that the candidates understand the purpose of each. Three very common types of interviews are telephone screening interview, in-person screening interview and selection interview.Other types of interviews arc also covered here. No matter which type of interview, the candidates' goal is to present (heir qualifications to the decision makers (the people who make the decision to hire or not). Not everyone the candidates come into contact with will be a decision maker. However, the candidates should treat each person as though they have the authority to hire them (from the parking attendant, to the secretary, to the CEO).1. Telephone Screening Interview. This interview saves the employer time by eliminating candidates based on essential criteria such as particular job requirements, education or required skills. Since these interviews will often occur unexpectedly, it's important that the candidates' job search records are organised and kept where they can be reached al a moment's notice. Therefore it is a good idea to have a particular place in your home for your documents. Keep your resume in view and refer to it as needed.2. In-person Screening Interview. This interview is used to verify the candidate's qualifications for the position and to establish a preliminary impression of the candidate's attitude, interest and professional style. A professional screener from the employer's Human Resources Department usually conducts the interview. At this stage, the goal is to select the most suitable candidates who will meet the decision makers.3. Selection Interview. Conducted by the decision maker, the purpose of this interview is to probe the candidate's qualifications and to assess (he comfort level with which the candidate might establish working relationships. There may be more than one interview at this stage. As the number of candidates is whittled down, a candidate may be invited back to speak with the same person and/or with other managers or members of the work group. The candidate's ability to establish rapport and present yourself as the right person for the position is critical.Even if there is only one decision maker, (he opinions of the others will be sought and will probably have an effect on the outcome. When you're invited to interview with a number of people, it's important (hat you present yourself effectively to each one of them. Remember, they will be evaluating your skills and ability to fit in. As always, be yourself, but sell to each person's individual concerns.4. Work Sample Interview. This interview is done to allow the applicant an opportunity to “show their wares” . It could be a time for a graphic artist to display his/her portfolio. A salesperson may be asked to make a sales presentation. An office worker may be asked to complete a business letter using a specific type of computer software program.5. Peer Group Interview. This interview is an opportunity to meet and talk with prospective coworkers. Just as in other interviews, the peer group will be evaluating the candidate, determining how he would fit in.6. Group Interview. Sometimes referred to as a panel interview, it usually consists of three or more people, all asking questions. Direct your answer to the individual asking the question, but try to maintain some eye contact with the other members of (he group. Don'I forget to smile. It shows confidence.7. Luncheon Interview. "The Meal “一This type of interview assesses how well a candidate can handle himself in a social situation. Employer representatives may include the Recniitment Manager, a person from the Human Resources Department and one or more peer group employees. Meals should be chosen carefully. A spill on a blouse or tie isn't likely to make a favourable impression. Select healthy and easy things to eat so you can answer questions and pay attention to the conversation.8. Stress Interview. A stress interview introduces you not to an interviewer, but to an u interrogator" . The interview is one in which ihe candidate is treated as though he is the enemy. The interrogator asks a number of offensive questions that are designed to deliberately cause discomfort. Keep cool, take time in responding to the questions, and when it,s all over, reward yourself. Doivt take it personally. This is usually a test of how you will handle stress on the job.9. Videoconference Interview. Some employers today use videoconferences to conduct meetings or carry out other aspects of their business. Conducting an interview via videoconference enables an employer to save travel costs and still have, in effect, a person-lo-person interview. If the thought of facing a camera during an interview frightens you, practise before a video camera or a mirror.Language Expansion (语言扩充)Opening Good morning, sir/inadam.Good morning. Please make yourself comfortable. First, tell me something about yourself. What do you think of the weather lately?It's been lovely but Tm not sure it will last until the weekend. To start with, can you tell me a little bit about yourself?Sure.During: General questionsPersonal detailsWhat is your name please?May I ask your name?Please give me your name.Are you Li Ming?I'm Li Ming./My name is Li Ming. Where arc you living now?/Whcrc do you live?I am living al 88 Zhongshan Road, Guangzhou./I live at./My address is. What's your prcscnt/pcrmancnt address?It is 88 Zhongshan Road. Guangzhou. Do you hold a Guangzhou ID card?Yes. I do./No, I don't. What kind of personality do you think you have?I feel that I take initiative to get things done.I think I'm energetic, aggressive, and enterprising.I believe I'm imaginative and creative. What are your weak points/disadvantages/weaknesses/drawbacks/shortcomings and your strong points/advantages/strengths?Well, I'm afraid I am./I suppose my strong points are. In your opinion, what personal characteristics (we call these Work Habits) are required of the job holder in order to be successful?I think a successful person should be tolerant, tactful, empathic, caring and friendly.EducationWhen did you graduate from your university?I graduated from my university in July, 2005. What did you major/specialise in?I majored/specialised in law./I'm a law major., What were your minor subjects?My minor subjects were English and Finance. What is your score on TEM 4/TEM 8?It was 86. Did you get any honours or awards at your university?I won the first prize in the English Speech Contest of Guangdong Province in 2008.I won the university scholarship fbr four years on end. Were you involved in any club activities at your college?Yes. I was a member of the dancing club./I was on the department basketball team.Work experienceWhat work experience have you got?I've been a sales engineer fbr three years./I have worked as a training manager forHave you ever had any experience in this ficld/as a tourist guide? What was your position?/What position did you hold in that company?/What were your responsibilities?/What were you in charge of? What achievements/awards have you got?/Would you like to talk about your awards/achievements?During: Position-related questionsReasons for leaving and applyingWhat made you decide to change your job?I didn't like the culture of the company and I saw no chance of advancement there. Why are you leaving your present job?Only because the company is going bankrupt. Why did you choose/pick our company?Well. I know your company is an international business, so I thought I would be able to learn some advanced methods of managcincnt from foreign staff members. Why are you interested in working with this corporation?Because my past experience is closely related to this job and my major at university is also relevant to this post.Qualifications and skillsHave you got any professional certificates?I've got a teaching qualification/a certificate in computer programming/a Senior Lawyer's certificate/a driving license. Do you have any special skills?Yes, I can operate a word-processor. Can you speak Cantonese?No, I can't. I'm not a local resident.Job suitabilityWhat do you know about our organisation?Everything I've seen and heard makes me want to be a part of this organisation. I understand your industry is. and your main customers are. A particularly exciting part of your business appears to be./I think this would be an exciting place to work. The experience of working here will help me achieve my career goals. Why do you think you are qualified for this job?/What qualifications have you got?I'm familiar with Western-style accounting because I've worked in an enterprisewith foreign capital for four years. So I think I'm qualified for the position.What are you looking for in a position?I'm looking for an organisation that will appreciate my contributions and reward my efforts. Are you willing to relocate?No./Yes, I'