《商务英语函电》Lesson 35 Rejecting a Claim 配套练习1（依据课文选择）公开课教案教学设计资料.docx

商务英语函电Lesson 35 Rejecting a ClaimI. Choose the best answers according to the text.1. Glen Turner.A. sent a letter on October 18B. found 20 carpets under Order No. KL-457 were soiledC. was requested to allow a 15% discount on the invoice value of the orderD. asked a 15% commission on the invoice value of the order“We took your case seriously and have looked into the matter in detail/* The word /case,/ refers to.A. the 20 cartons of carpetsB. the goods shipped under Order were soiledC. asking for a 15% allowanceD. hearing for the letter of October 18It is stipulated in the contract that.A. the packing department should be responsible for any loss or damageB. the carpets should be packed in waterproof paperC. the carpets should be packed in double thickness of canvasD. the carpets should be packed in waterproof paper and then in double thickness of canvasIt is the that should be held responsible for.A. Smith & Sons Co., LtdB. Wongsheng & Co.C. the shipping companyD. the insurance companyWhich of the following is true according to the passage?A. the clean B/L can be a proof to indicate the good condition of the shipment sentB. the damage was probably incurred through rough handling in transitC. Glen Turner will be glad to submit the matter to the company concernedD. Glen Turner is unable to decline the request of the claim