《民航空乘英语》期末试卷（A卷）.docx

3. May I turn on the reading light for you?民航空乘英语期末考试（A卷）4. Would you please return your seat to its upright position?题目Part IPart IIPart IIIPart IV总分得分5. Here's the entertainment system guide instructions. If you have any questions, please tell me.6.请回到座位上，系好安全带。7,请出示您的机票和护照，好吗？8.请别担心。这是由于气压的改变引起的。Cggrt I Proper Nouns &( 20 分)Directions: In this part, there are 10 proper nouns & terms. Please match the proper nouns & terms with the Chinese meaning.(本大题共 1()小题,每小题2 分，共 2。分)()1. boarding passA.开胃菜，开胃食品()2. safety checkB.儿童餐()3. cabin attendantC.小桌板，折叠桌( )4. oxygen maskD.客舱乘务员，空姐( )5. appetizerE.安全演示( )6. safety pinF.安全检查()7. Child MealG.登机牌()8. pilotH.安全别针( )9. safety demonstrationI.氧气面罩()10. tray (ableJ.飞行员，驾驶员9.为了安全，我们在着陆前不得不关闭卫生间。Part IIIReading Comprehension（40 分）Part II Translation( 20 分)Directions: In this part, there are five sentences which you should translate into Chinese and five sentences which you should translate into English. Be sure to write clearly.(木大题共 10 小题,每小 题2分,共20分)1. Please fasten your seatbell and adjust your seatback to the upright position.2. We can help you if you want to order an airport ambulance.10. 为了您的安全，请您马上回到座位上坐好并系好安全。Passage OneDirections: Read the passage. After the passage there are 5 questions. To each question, there are four possible answers marked with A, B, C, and D. Please choose the correct or best answer to each queslionK本题共5小题,每小题4分,共20分)Cabin ServiceCabin attendants make face-to-face contact with passengers. Their professional image reflects the airlines' sen ice image. Passengers' opinion of an airline is based on iheir words, behaviors and service standard.Cabin attendants should possess essential qualifications for their work, as well as the rigid physical requirements such as height and vision. The quality of cabin service is judged on the friendliness, courtesy and appearance of the cabin attendants.First, cabin attendants should enjoy their work. They are doing an exciting and challenging job. They should be friendly and helpful to passengers. They must keep smiling during their work, for a smile is a good way io help passengers relax. They must also provide courteous and efficient service to thepassengers. Second, a warm concern for the passengers is a necessary qualification for passenger service work. Dignity, warmth and a sincere liking for the passengers are the best qualities.1. How do passengers get their opinions of the airlines?A. Cabin attendants' speech.B.Cabin attendants' behavior.C. Cabin attcndants, service standard.D.All of the above.2. The excellent quality of cabin service is NOT judged on.A. the request of the passengersB.the friendliness of the cabin attendantsC. (he courtesy of the cabin attendantsD. the height and vision of the cabin attendants3. Why should cabin attendants keep smiling during their work?A. Because they like smiling.B. Because the smile is a good way to help passengers relax.C. Because the passengers ask them to smile.D. Because it can make their faces thinner when smiling.4. The phrase “a necessary qualification for passenger service work” in paragraph 3 meansA. rigid physical requirementsB. a courteous and efficient service (o (he passengersC. a warm concern for the passengersD. good professional image5. According to ihis passage, we can know that the cabin attendants , work is NOT .A. easyB. necessaryC. challengingD. demandingPassage TwoDirections: Read the passage. After the passage there are 5 sialements. Please decide whether the statements are true (T) or false (F).(本题共 5 小题,每小题 4 分,共 20 分)In-flight EntertainmentNowadays, many flights that are more than four or five hours long feature some forms of in-flight entertainment. In-flight entertainment refers to the system that an airline provides the entertainment to its passengers during a long lime.There are varieties of entertainment in flight.Moving-map SystemA moving-map system is a real-time flight information broadcast through the video screens and personal televisions (PTVs). In addition to displaying a map that illustrates (he position and direction of (he plane, the system gives the altitude, airspeed, outside air temperature, distance to the destination, distance from the origination point, and local time. The moving-map system information is derived in real-time from (he aircraft's flight computer systems.Video SystemVideo entertainment is provided via a large video screen at the front of a cabin section, as well as smaller monitors situated every few rows above the aisles. The sound is supplied via the headsets. It covers music, as well as films, news, information, and drama. In addition, there is a channel devoted to the plane's radio communications, allowing passengers to listen to the pilots' in-flight conversations with other planes and ground stations.Game SystemVideo games arc another emerging facet of in-flight entertainment. Some game systems are networked to allow interactive playing by multiple passengers. Later generations of in-flight entertainment games began to shift focus from pure entertainment to learning. Many more learning applications continue to appear in the in-flight entertainment market.Just before the aircraft reaches its destination, the cabin attendants should collect the headsets. It is important that each headset should be accounted for. Cabin attendants also write a report as to the operation of the entertainrncni system, to indicate whether any equipmeni needs to be repaired.( )I. Every flight can feature in-flight entertainment.( )2. Moving-map can supply real-time conditions of the flight.( )3. We can enjoy the movies, TV shows, music and radio through the video system.( )4. The game system appeared a( the same time with the video system.( )5. Before landing, the cabin attendants should collect all the headsets. Part IV Writing( 20 分)Directions: For this part, you are required to write an English announcement about safety check before landing. You should write about 60 words following the outline given below in Chinese:广播中需要提醒旅客以下事项：1 .坐下并系好安全带2 .收好小桌子，直起座椅靠背3 .关闭所有电子设备4 .确保行李安全存放