英文版顾客满意度调查表(英文版).pdf
word 专业资料-可复制编辑-欢迎下载 Customer Satisfaction Questionnaire S/N:Customer Name Procurement Specifications Contact Contact Person Dear Sirs:Thanks for your long time supporting and concerning!In order to offer you better service and make our quality,shipment,and service best match your needs,we developed this blank,please fill in the blank with any of your comments or suggestions,we will listen to your opinions with an open mind,thanks for your cooperation!一、Product Quality:1、Which do you value most when you purchase a good quality product?product itself company reputation company strength company after-sale service 2、Which quality indicators do you pay more attention to?designs technics stability functions (others)3、Are you satisfied with our design?very satisfied just so so,Your comments or suggestion on this:not satisfied,Your comments or suggestion on this:4、Are you satisfied with our packing?very satisfied just so so not satisfied Your comments or suggestion on this:5、What do you think of our quality?excellent very good fair poor very poor Your comments or suggestion on this:二、Product Price 1、Compared with other suppliers,what do you think of our price?pretty low low almost same high higher 2、Compared with other suppliers,do you think ours gains high cost-effective?pretty high high almost same lower than others pretty lower than others Your comments or suggestion on this:三、Service 1、What do you thinks of our service?(1)before sale service:excellent very good fair poor(2)sale service:excellent very good fair poor(3)after-sale service:very good fair poor Your comments or suggestion on this:2、Do you think our products are very popular in your market?word 专业资料-可复制编辑-欢迎下载 very popular fair no Your comments or suggestion on this:3、Which do you think affects the market most?brand popularity product quality service price (others)4、What about our sale policy?excellent very good good poor disappointed Your comments or suggestion on this:5、Do you satisfied with our service for your feedback?(1)timeliness:excellent,quick response to our feedback good,response within one day after we feedback poor,comes too late(2)dealing result:excellent fair poor 8、What do you think of our shipment:excellent,shipped earlier sometimes always on time delays sometime Your other comments and suggestions:Signature:Date: