大学管理学原理试题.pdf
Key for HomeworkKey for HomeworkChapter 1Chapter 12.2.Are all effective organizations also efficientAre all effective organizations also efficient？Discuss.If you had toDiscuss.If you had tochoose between being effective or being efficient,which one would youchoose between being effective or being efficient,which one would yousay is more important?Why?say is more important?Why?Answer:definition of efficiency and effectiveness;relationship between them.Both efficiency and effectiveness are important。Good manager shouldconsider both and balance them.5.Is there one best“style”of management?Why or why not?5.Is there one best“style”of management?Why or why not?Answer:no。students can refer the knowledge and responsibility ofmanagement levels,the management process performed at different level，managerial roles in different size of business，or management skills requiredat different level。8 8。Using current business periodicalsUsing current business periodicals，find five examples of managersfind five examples of managersyou would describe asyou would describe as master managers.master managers.Write a paper describing theseWrite a paper describing theseindividuals as managers and why you think they deserve this title.individuals as managers and why you think they deserve this title.Answer:depend on students reading after class。Chapter 3Chapter 36 6。ExplainExplain howhow a a managermanager mightmight dealdeal withwith makingmaking decisionsdecisions underunderconditions of uncertaintyconditions of uncertainty。Answer:definition of uncertainty。Refer to the bounded rational model andintuition decision making.7 7。Why do you think organizations have increased the use of groups forWhy do you think organizations have increased the use of groups formaking decisionsmaking decisions？When would you recommend using groups to makeWhen would you recommend using groups to makedecisionsdecisions？Answer：feature of problem manager faced today；advantages of groupdecision making。Knowledge of prerequisite of group decision making andcriteria used for defining effectiveness。8.Find two examples each of procedures8.Find two examples each of procedures，rules,and policiesrules,and policies。BringBringyour examples to class and be prepared to share themyour examples to class and be prepared to share them。Answer：Student responses will vary.Chapter 4Chapter 43 3。What is a SWOT analysis and why is it important to managersWhat is a SWOT analysis and why is it important to managers？Answer:SWOT analysis refers to analyzing the organizations internalstrengths and weaknesses as well as external opportunities and threats inorder to identify a niche that the organization can exploit.Having completedthe SWOT analysis，the organization reassesses its mission and objectives.Thisprocessprovidesthefoundationforplanningandanaccurateassessment of the organization in order to operate and succeed。4 4。Organizations that fail to plan are planning to fail.Do you agree orOrganizations that fail to plan are planning to fail.Do you agree ordisagree with this statementdisagree with this statement？Explain your position.Explain your position.Answer：Consider the reasons for planning and criticisms of formal plan。Therelationship between planning and performance.6 6。FindFind examplesexamples inin currentcurrent businessbusiness periodicalsperiodicals ofof eacheach ofof PortersPortersgenericgeneric strategies.strategies.NameName thethe companycompany，describedescribe thethe strategystrategy beingbeingusedused，and explain why its an example of that strategy.Be sure to citeand explain why its an example of that strategy.Be sure to citeyour sources.your sources.Answer:consider the Porters suggestion of competitive strategy choosing.Chapter 5Chapter 54 4。With the availability of information technology that allows employeesWith the availability of information technology that allows employeestoto workwork anywhere,anywhere,anytime,anytime,isis organizingorganizing stillstill anan importantimportant managerialmanagerialfunctionfunction？Why or why notWhy or why not？Answer：definition of organizing；influence of technology to structure.Information technology has changed the way work is done and the structure isarranged。Organizing may be even more essential in a virtual environmentmade possible by information technology.6.Classrooms have cultures6.Classrooms have cultures。Describe your class culture using ExhibitDescribe your class culture using Exhibit513.How does it affect your instructor?How does it affect you?513.How does it affect your instructor?How does it affect you?Answer：Student responses will vary based on the class.7 7。DrawDraw anan organizationorganization chartchart ofof anan organizationorganization withwith whichwhich youreyourefamiliar(where you workfamiliar(where you work，a student organization to which you belonga student organization to which you belong，youryour collegecollege oror university,university,etcetc。）.BeBe veryvery carefulcareful inin showingshowing thethedepartmentsdepartments（or groups)and especially be careful to get the chain ofor groups)and especially be careful to get the chain ofcommand correct.Be prepared to share your chart with the classcommand correct.Be prepared to share your chart with the class。Answer:Student answers will depend on the organization that they choose.Chapter 8Chapter 82 2。ContrastContrast lowerlower-orderorder andand higherhigher-orderorder needsneeds inin MaslowsMaslows needsneedshierarchy.hierarchy.AnswerAnswer：Within every human being,there exists a hierarchy of five needs。Lower-order needs are physiological needs and safety needs。Higherorderneeds are social needs,esteem needs,and selfactualization needs.4 4。WhatWhat areare somesome ofof thethe possiblepossible consequencesconsequences ofof employeesemployeesperceiving an inequity between their inputs and outcomes and those ofperceiving an inequity between their inputs and outcomes and those ofothers?others?Answer：On the basis of equity theory，when employees perceive an inequity,they might（1）distort either their own or others inputs or outcomes,（2）behave in some way to induce others to change their inputs or outcomes,（3）behave in some way to change their own inputs or outcomes，(4)choose adifferent comparison referent,and/or(5）quit their job。7 7。Could managers use any of the motivation theories or approaches toCould managers use any of the motivation theories or approaches toencourage and support workforce diversity effortsencourage and support workforce diversity efforts？ExplainExplain。Answer:Answer:workforce diversity means people are different.Hierarchy of needstheory propose individuals have different needs and managers motivate themto satisfy their needs.Theory X and Y assume people are different in humannatureandmanagerswilltakedifferentmeasurestomotivatethemrespectively.Equity theory is heavily dependent on employee perception andmanagers need to be sensitive to it.Expectancy theory would also meetpeoples expectations through communication。Chapter 9Chapter 93.3.DoDo youyou thinkthink thatthat mostmost managersmanagers inin realreal lifelife useuse a a contingencycontingencyapproach to increase their leadership effectiveness?Discuss.approach to increase their leadership effectiveness?Discuss.Answer:Answer:Yes,choose one theory and analyze.7 7。Research how organizations can develop effective leaders and write aResearch how organizations can develop effective leaders and write ashort report explaining your findingsshort report explaining your findings。AnswerAnswer：From the early stages of recruiting to training and development，organizations need to identify future leaders early in their talent pool and thenstrategically integrate them in the succession plan.It is an imperative fororganizations to maximize their human capital and consistently developleaders at every level。Companies must cultivate leaders for successfulorganizations。8 8。When might leaders be irrelevant?When might leaders be irrelevant?Answer:Answer:textbook page 260,substitutes for leadership。Characteristics ofemployees such as experience,training,“professional”orientation,or need forindependence can neutralize the effect of leadership。Jobs that are inherentlyunambiguous and routine or that are intrinsically satisfying may place fewerdemands on the leadership variable。Organizational characteristics as explicitformalized goals,rigid rules and procedures，or cohesive work groups can actin the place of formal leadership。Chapter 10Chapter 104.“Ineffective communication is the fault of the sender4.“Ineffective communication is the fault of the sender。”Do you agree”Do you agreeor disagree with this statementor disagree with this statement？Discuss.Discuss.AnswerAnswer:refer to the process of communication.6 6。WhyWhy areare effectiveeffective interpersonalinterpersonal skillsskills soso importantimportant toto a a managersmanagerssuccess?success?AnswerAnswer：the importance of communication to managers job.interpersonalskills are based on communication.interpersonal skills include active listening,feedback skills,delegating skills，conflict management,negotiation skills.8.Research the characteristics of a good communicator8.Research the characteristics of a good communicator。Write up yourWrite up yourfindings in a bulleted list reportfindings in a bulleted list report。Be sure to cite your sources.Be sure to cite your sources.AnswerAnswer：Student answers will vary,although clarity，active listening，seeking feedback,etc。are all essential elements。Chapter 11Chapter 111.1.What is the role of control in managementWhat is the role of control in management？AnswerAnswer：process of management.Concept of controlling。5.Why is what is measured in the control process probably more critical5.Why is what is measured in the control process probably more criticalto the control process than how it is measured?to the control process than how it is measured?AnswerAnswer：The selection of the wrong criteria can result in seriousdysfunctional consequences.What is measured determines what people in theorganization will attempt to excel at.8 8。How could you use the concept of control in your personal lifeHow could you use the concept of control in your personal life？BeBespecific.specific.（ThinkThink inin termsterms ofof feedforwardfeedforward，concurrent,concurrent,andand feedbackfeedbackcontrolscontrols asas wellwell asas specificspecific controlscontrols forfor thethe differentdifferent aspectsaspects ofof youryourlifelife-school,work,family relationships,friendsschool,work,family relationships,friends，hobbieshobbies，etc.etc.）AnswerAnswer：The concepts can be applied to all facets of life.The specificexamples will vary by student.
