客户服务代表英文的自我介绍.doc
客户服务代表英文的自我介绍(精选多篇)第一篇:客户服务代表英文的自我介绍my name is wanjun is my given name. wan means sweet and jun means person, so my name means a sweet-tempered girl. i actually am! but you can call me june, for your convenience, j-u-n-e, its similar to my chinese name jun. i am from enping, a small city in the southwest of guangdong province, near hongkong and macao. maybe you have never been there before, its well known for the hot springs there.my hometown is wuhan, so i speak hubei dialect in addition to mandarin and some cantonese.i graduated from guangzhou university two years ago. i had great performance in university, two scholarships, two awards of excellent student cadre, and one impressive award of full attendance, which means i never missed a single class that semester!my first job was receptionist and secretary in an electronic company, but i left in less than a year simply because i had little work to do there. at that time i could finish a days work in several hours. i couldnt bear the boredom of having nothing to do, so i quit.my current job is a very busy one. i work at leshi pharmaceutical company. leshi, as you can see on my resume, specializes in the wholesale of chinese medicine, the annual sales are about 50 million rmb. i am one of the eight customer service representatives. i provide services to about fifty customers, inputting orders, pushing payments, handling complaints and so on. last year i ranked number two of the eight representatives in the annual satisfaction survey. sales reps gave me and customers gave me out of the full score of 5 for the services i provided.im interested in ciba for two reasons. the first reason is that i look forward to joining a big international company. the second reason is that i feel i meet your requirements. although ive never worked in fine chemistry companies, the two-year experience in a pharmaceutical company has made me a qualified customer service representative who can meet the high standards.i believe you know that the pharmaceutical business usually has very strict requirements and high standards. in addition, i am sure i can learn how to use oracle erp in a short time, as i am very familiar with hejia erp, which is quite similar, and i use the english version at my present job. thats about all.第二篇:客户服务代表英文介绍客户服务代表英文介绍demonstrated ability in the provision of sales support establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.extensive experience in facilitating operational procedures,respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.exceptional communication/interpersonal and organizational skills.experience1989-present oxbridge,inc.interface with merchandising personnel,at all levels,and provide technical information on company products and services.interact with customers,providing advice in the selection of production to ensure realization of customer specifications.collaborate with contracting merchandisers for contract negotiation on extensive materials costing processes.coordinate delivery schedules and monitor delivery personnel.organize promotional demonstration activities for home and hew york marketing office.respond to and resolve customer complaints.manage office operations and produce correspondence.control stock and conduct purchasing procedures.assist sales department in establishing client base/sales territories.education1993-present prophet junior collegeassociate degree programcomputer operations program:lotus 1-2-3,database iii,typing,word-processing,business math,speech communication,introduction to computers and english composition.想了解更多自我介绍相关文章. 请继续阅读自我介绍网第三篇:应聘客户服务代表的自我介绍下面就分享一篇应聘客户服务代表的自我介绍,供参考:大家好,我叫xxx,我是广州本地人,不过父母是汕头人,所以我既会讲粤语也会讲潮汕话。 我毕业于广州大学市场营销专业,在校期间我曾经两次获得奖学金,两次被评为优秀学生干部,还得过一次全勤奖。 毕业后的第一年,我在中山市的一家电子公司担任前台兼秘书,主要负责接听电话、整理文件等常见的文秘工作。之所以离开这里,是因为工作实在太清闲了,每天的工作只用小半天就能干完。我是一个比较喜欢忙碌的人,只有忙碌一点,才觉得心里很踏实。 我的第二份工作,也就是我现在在广州乐士医药公司的工作,就相当忙碌。乐士是一间从事中药药材批发的民营公司,每年的销售额大概有五千多万,大大小小的客户有几百家。我所在的客户服务部现在有八名客服代表,每个人手上都有几十家客户。我的工作职责包括打单、配货、制作销售跟踪报表、催收货款、处理客户投诉等等。在去年年底人力资源部做的满意度调查中,我获得了分的销售代表满意度和分的客户满意度,满分是5分,这个分数在当时的九名客户服务代表中名列第二。 我现在来到汽巴求职,原因有两个。第一个原因是,我一直向往着能加入世界一流的大公司。第二个原因是,我觉得自己很符合汽巴的招聘要求。虽然我并没有做过精细化工产品的客服,但是药品行业对客服的要求是相当高的,因为药品在包装、运输、进出库和销售等各个环节都有着非常严格的要求。此外,我了解到汽巴所使用的是oracle公司的erp系统,它和我长期使用的和佳erp是很类似的,而且我每天都用英文版的erp。还有很多相关的文章,请浏览自我介绍第四篇:客户服务代表介绍客户服务代表介绍客户服务类职业正悄然崛起,随着越来越多的企业把注意力从单纯的市场营销转向客户服务,以及一些跨国公司在把客户服务中心迁至中国内地,市场对客户服务代表、客户经理、客户关系协调人员、客户专员、电话营销员、热线电话接听员、技术支持助理等客户服务人才的需求不断看涨,具备专业素养的专业人员更是倍受青睐。客户服务人才在我国各大城市已经成为紧缺、热门和高薪人才,因此,参加客户服务职业培训,获得资格证书,无疑将大大拓宽职业发展空间,成为进入客服行业的敲门砖!一、考试层次根据客户服务从业人员的不同情况及市场的不同需求,分别设置了五个层次:客户服务代表高级客户服务代表助理客户服务经理客户服务经理高级客户服务经理二、报考条件客户服务代表:1、具有中专、高中及以上学历;2、从事相关工作2年以上。高级客户服务代表:1、具有大专及以上学历;2、获得客户服务代表证书后从事相关工作2年以上;3、从事相关工作4年以上。助理客户服务经理:1、具有本科及以上学历;2、获得高级客户服务代表证书后从事相关工作2年以上;3、获得客户服务代表证书后从事相关工作4年以上。客户服务经理:1、具有本科及以上学历并从事相关工作2年以上;2、获得助理客户服务经理证书后从事相关工作1年以上;3、获得高级客户服务代表证书后从事相关工作3年以上;4、获得客户服务代表证书后从事相关工作5年以上。高级客户服务经理:1、相关专业研究生学历并从事相关工作2年以上;2、具有本科及以上学历并从事相关工作5年以上;3、获得助理客户服务经理证书后从事相关工作2年以上;4、获得高级客户服务代表证书后从事相关工作4年以上;5、获得客户服务代表证书后从事相关工作6年以上。三、报考对象客户服务及相关专业的学生;电信、航空、银行等行业的客服管理人员及重视客户资源的社会各界人士。 在校本科生可连跳2级直接申报客服代表四、资格认证考核通过后将由中国商业联合会颁发相应等级的资格证书,网上注册,全国通用。第五篇:客户经理英文自我介绍hello, my name is *, it is really a great honor to have this opportunity for a interview, i would like to answer whatever you may raise, and i hope i can make a good performance today, eventually enroll in this prestigious university in september.now i will introduce myself briefly,i am * years old,born in* province and i am curruently a senior student at * major is *.and i will receive my bachelor degree after my graduation in the past * years,i spend most of my time on study,i have passed cet4/6 with a ease. and i have acquired basic knowledge of *both in theory and in practice.besides, i have attend several *hold in *, this is our advantage study here, i have taken a tour to some big factory and company. through these i have a deeply understanding of domestic *industry. compared to developed countries such as us, unfortunately, although we have made extraordinary progress since *,our *industry are still underdeveloped, mess, unstable, the situation of employees in this field are awkard. but i have full confidence in a bright future if only our economy can keep the growth pace still. i guess you maybe interested in the reason itch to law, and what is my plan during graduate study life, i would like totell you that * is one of my lifelong goal,i like my major *and i wont give up,if i can pursue my master degree here i will combine law with my former education.i am able to work under great pressure. thanks for the chance. 客户服务代表英文的自我介绍可完全免费阅读或下载全文。TAOFANWEN网为全国范文类知名网站,下载或复制全文稍作修改便可使用,顺利完成写稿任务。下载全文:下载该doc格式WORD文档全文