应用文写作之投诉信专练-高三英语二轮复习写作专项.docx

应用文写作之投诉信专练投诉信 Letter of Complaint范文一 网购智能手环故障假定你是李华，一周前在一英国网站购得一个智能手环，但因为质量问题不能使用，请你给客服人员写一封电子邮件。内容如下:1.反映存在的问题 (如不能测量运动步数和心率,日历不准确等)；2.提出解决方案。注意:1.词数80左右;2.可以适当增加细节,以使行文连贯。参考词汇:智能手环smartbandDear Sir or Madam,I'm writing to complain about a faulty smartb and that I purchased on your website a week ago to keep track of my health condition. (说明写信目的）After the device was delivered to me, I found it cannot work as expected. It fails to measure up the heart rates as well as track how many steps are covered and calories are burned. Besides, the calendar goes wrong. I'd appreciate it very much if you could exchange it for free. I can be reached by email at any time.(陈述问题并提出解决方案)I do hope you'll take my complaint seriously. Looking forward to your early reply. （提出希望）Yours sincerely, Li Hua范文二 向商家投诉网购不愉快精力To whom it may concern（敬启者）,My name is Andrew. I feel bad to trouble you but I have to make a complaint about the unpleasant online shopping experience on the , which used to be my most reliable e-bookstore.（提出抱怨、表明遗憾）On 7th April, I bought the novel The Call of The Wild on the website. Unexpectedly, it was one week later when the book was delivered. What's worse, when I opened the parcel, I found several pages of the book missing. You can probably imagine how disappointed I was at that moment.（说明投诉原因、具体理由或后果）I do hope that there will be a replacement as soon as possible and I can receive it on time. Above all, good service leads to booming business. I believe you will take my case seriously and I am looking forward to your reply.（提出改进建议，表明希望如何解决，表示感谢并表达期望）Yours, Andrew范文三 向媒体投诉网购不愉快经历假设你是李华，请你以自己网上购书所遇到的不愉快经历，向中国某家英文报纸生活栏目写一封抱怨信要点如下：1所购书中有破损、缺页现象；2一些书籍价格比实体书店还要贵；注意：1词数100左右；2可适当增加细节，以使行文连贯；3开头语和结尾已给出（不计入总词数）Dear Sir or Madame，I am a middle school studentI am writing to express my dissatisfaction and disappointment about the unpleasant experience _I would be grateful if you could take my opinion into  considerationYours sincerely，Li HuaDear Sir or Madam，I am a middle school studentI am writing to express my dissatisfaction and disappointment about the unpleasant experience when I bought some books from the Internet the other day. The reason for my dissatisfaction and disappointment is that the books I bought online were well below my expectations. In the first place, they were poorly printed. In addition, some books are slightly damaged and even some pages are missing. Needless to say, the price of some books is even higher than that in our local Xinhua Bookstores. To solve these problems,I am writing this letter to you, hoping that my letter will arouse the attention of the public through this media. I am fully confident that they will improve their service with the supervision of the public opinion. I would be grateful if you could take my opinion into consideration.Yours sincerely,Li Hua范文四 投诉航空旅行假设你是李华，于2012年4月3日搭乘国外某航班(flignt number BAT193)回国，旅途的糟糕经历令你很不愉快，现请用英文给该航空公司写一封投拆信。信件要点包括:1. 陈述写信原因2. 投拆内容: （1）航班延误了7小时；（2） 登机后的不愉快经历；（3）托运的行李箱被损坏3. 提出你的要求参考词汇:托运行李:check-in Luggage注意:1.词数100左右；2. 可以适当增加细节，以使行文连贯。Dear Sir or Madam，My name is Li Hua. I'm writing this letter to tell you my terrible flight experience on BA793 on April 3rd.The first trouble started when the flight was listed as “Delayed”. For what seemed an eternity we were stuck at the airport and no one came to offer us any explanation. Seven hours later, when all the passengers finally got on board the plane, we were told that we had to keep on waiting for another hour due to the bad weather! If we had been informed earlier, we would have chosen to stay in the waiting room. What was worse, upon my arrival, I found my check-in luggage which was newly bought out of shape, and its handle was broken!I'm looking forward to an explanation about this unpleasant experience and I strongly suggest that your company do something to provide quality service to the passengers.Sincerely yours,Li Hua范文五 电影院投诉假定你是李华,几天前你去影院看电影。在观影过程中，你发现了一些问题，请你用英语给影院理写一封信反映如下情况并请及时整改。1.广告太多；2.影片音质不好；3.出口标志不清晰。注意:1.词数 80左右（开头和结尾已给出,不计人总词数)；2.可以适当增加细节，以使行文连贯。参考词汇：出口标志 the EXIT signsDear Manager,I am Li Hua. I went to your cinema to see a film the other day. The film was good but I didn't enjoy it because there were some problems in the cinema.First, the film was delayed as there were so many advertisements at the beginning. It was rather annoying. Second, the sound of the movie was so unclear that l hardly bore it. Third, the EXIT signs couldn't be seen clearly, which presented potential safety hazards .And if something terrible should happen, it would be difficult for people to get out quickly.I'm disappointed with my experience in your cinema. I'm writing the letter in the hope that you can consider these problems and make some improvements.Yours faithfully,Li Hua学科网（北京）股份有限公司