温泉酒店系列运营管理制度手册 龙湾温泉 度假村前厅英语P10.ppt

无忧无忧PPTPPT整理发布整理发布前厅接待英语培训刘磊无忧无忧PPTPPT整理发布整理发布主讲内容主讲内容对话对话1 1去乡村别墅去乡村别墅楼层楼层去滨江楼去滨江楼Check inreservation指方向指方向对话对话2 2无忧无忧PPTPPT整理发布整理发布Direction指方向指方向Hereisyourroomkey.Whereistheroom?Itisonthethirdfloorinthemainbuilding.FirstfloorSecondfloorThirdfloorFourthfloorFifthfloor(ItisonthesecondfloorintheVIPbuilding.)(Itisonthefirststreetofthecountryvillas.)Yourroomisonthesecondfloorinthemainbuilding.在主楼二楼无忧无忧PPTPPT整理发布整理发布Whereisthecountryvilla?First(首先/第一)gooutside(外面)tothewaterfountain(喷水池),andthen（然后）turnright（转右）.Youwillseetheinternationalconventioncenter,pass(经过)theconventioncenterandthenturnleft.Gotothethirdstreetofthecountryvilla,numberfiftyeightwillbethere.turnleft转左turnright转右go去internationalconventioncenter国际会议中心willsee将会看到willbethere将会在那里hotspringvillastreet温泉别墅街无忧无忧PPTPPT整理发布整理发布firststreet第一街thirdstreet第三街HowcanIgototheriversidebuildingA,roomnumber5231怎么去滨江楼A座Firstgooutside,passthewaterfountain.Andthen(然后)gostraight(直走)onthemainstreet.Next(下一步)passthebridge(桥).Andtheriversidebuildingistoyourright(你的右边).Yourroomisonthesecondfloor.Nevermindthefive.无忧无忧PPTPPT整理发布整理发布度假村常用地点方向度假村常用地点方向 1)G:HowcanIgototheKTVfromthemainlobby?E:Firstgooutsidetothemainbuilding,passthewaterfountain,andthengostraightonthemainstreet,theKTVisonyourrighthandside.2)G:HowcanIgototheInternationalConventionCenter?E:Pleasefollowme.Itsoverheretotheright.3)G:Whereisthewashroom?(Mainbuilding)E:Itispassthelobbybartotheright.无忧无忧PPTPPT整理发布整理发布4)G:WhereistheHotspring?(VIPBuilding)E:Thehotspringentranceisinthelobbyofthemainbuilding.G:WhereistheMainbuilding?E:Pleasewaithere.Iwillcallashuttletotakeyouthere.5)G:WhereistheWesternrestaurant?E:Itisonthesecondfloorinthemainbuilding.6)G:Whereisthebuffet?E:Itisonthemainlobbyinthemainbuilding.无忧无忧PPTPPT整理发布整理发布Reservation E:Goodmorning,roomreservations.CanIhelpyou?G:Yes.Iwouldliketoreservearoom.E:Howmanynightswillyoustay?G:Fivenights.E:Howmanypersonsintotal?G:JustmydaughterandI.E:Whatkindofroomdoyouwant?G:Standardroom,please.E:CanIhaveyourlastnameplease?G:Mrs.Greek.E:Whenwillyouarrive?G:Around4pm.E:Letmeconfirmyourreservation.Mrs.GreekbookedastandardroomfromJuly5th(fifth)toJuly9th(ninth)for5nights.Wearelookingforwardtoservingyou.无忧无忧PPTPPT整理发布整理发布Check InE:Goodmorning,madam.G:Goodmorning.Wehavebooked3roomsinyourhotel.E:Whatisyournameplease?G:MynameisBen.E:Pleasewaitasecond;letmecheck.Hereitis.Yourroomnumberis3002.CanIseeyourpassport,please?G:Hereyouare.E:ThankyouMiss.Pleasefillintheaccommodationregistrationform.Pleasesignhere.Hereistheroomcard.Theroomcontainstwohotspringticketsandtwobreakfasttickets.Pleaseenjoyyourstay.Ifyouneedanyhelp,pleasefeelfreetocall8100,wearealwaysatyourservice.无忧无忧PPTPPT整理发布整理发布谢谢大家！