2023年商务英语口语：酒店住宿-2.docx

2023年商务英语口语：酒店住宿-2在国际贸易中，作为一个商务人士，日常的口语交流是必备的工具之一，因为我们面对的大多数是都是外国人，所以这是必须的要会使用的工具哟，那么关于酒店住宿该如何表达?以下是小编给大家整理的关于酒店住宿-2商务英语口语，希望可以帮到大家1、这个周末你们还有空房吗?A: Do you have a room available for this weekend?这个周末你们还有空房吗?B: Yes, we have several rooms available.是的，有几间。I'd like to have a single room, preferably facing south.我想订一个单人间，最好是朝南。Could you find out for me whether they have any rooms available?你能帮我问一问是否有空房吗?Are there any vacant room in this hotel?这家旅馆有空房吗?I urgently need a room for tomorrow night, and do you have any vacancies?我想预定明天晚上的房间。你们到时会有空房吗?2、我们可以给您打九折。2、我们可以给您打九折。A:Then how much do you charge for that?那你们怎么收费的?B:The original price is 300 Yuan, but since we are in a sales-promotion period, we can give you 10% off. That's 270 Yuan.原价是300元一个晚上。现在在搞促销，我们可以给您打折也就是270元一个晩上We give 5% discount or one week, 10% for two weeks and over.住一周我们给5%的折扣，两周和两周以上给10%的折扣。How are you going to pay, in cash or by credit card?您想怎么付款呢，用现金还是信用卡?Could I pay with traveler's checks?我可以用旅行支票付吗?I'm very sorry Sir, but our rooms are fully booked for the next week.很抱歉，本店一直到下星期的房间全都满额了。3、我们酒店有两个餐厅。3、我们酒店有两个餐厅。A: By the way, where can I have my breakfast tomorrow morning?请问明天早上我在什么地方用早餐?B: We have two restaurants, the Chinese one is on the 2nd floor and the Western one on the 3rd floor. Breakfast is available from 7:30 till 9:00. This is your breakfast coupon.我们酒店有两个餐厅，中餐厅在二楼，西餐厅在三楼。早餐时间是7点半到9点。请您拿好早餐券。In that case, maybe you should try our seafood salad.那么，你就尝一尝我们的海鲜沙拉。That sounds good. I'll have that with a cup of coffee please.好哇。请给我来一杯咖啡。Here is your coffee. How did you like the meal?这是你的咖啡。吃得怎么样?Very good, just as you recommend. Thank you.很好。正像你所推荐的那样，谢谢你。 .The special today is mutton.今天的特色菜是羊肉。I'll take it.我就点这个菜吧。4、有的，我们在10层有一个。4、有的，我们在10层有一个。A: Is there a Chinese restaurant here in this hotel?这个旅馆里有没有中国餐厅?B: Yes, we have one on the tenth floor.有的，我们在 10层有一个。This is Barbara in Room 209. I'd like to order breakfast, please.我是209房间的芭芭拉。我想订早餐。I' ll have them brought to your room right away.我马上把订餐送到你的房间。5、你们有早晨电话叫醒服务吗?5、你们有早晨电话叫醒服务吗?A: Hi. Can I help you?你好!我能帮你吗?B: Yes. I' II be checking out early tomorrow morning. Do you have a morning wake-up ca service?明天早晨我要早点结账。你们有早晨电话叫醒服务吗?Can you wake me up at 5:00 tomorrow morning?您能在明天早晨5点抑叫醒我吗?Would you prefer a phone call or a knock on your door?你想用电话叫醒你还是用敲门的方式叫醒你?By phone will be fine.用电话叫醒我好一些。6、你什么时候用你的衣物?6、你什么时候用你的衣物?A: When will you need you clothing?你什么时候用你的衣物?B: Will tomorrow morning be all right?明天早上可以吗?A: No problem. Wei return your laundry tomorrow morning around 10:00 o'clock.没问题。明天上午 10点 左右我们送到你的房间去。Do you have a laundry service?你们有洗衣服务吗?I've got some laundry to do.我有些衣服要洗7、我现在來灯扫您的房间好吗?7、我现在來灯扫您的房间好吗?A: Excuse me, madam, would you like me to clean the room now?对不起,夫人，我现在来打扫您的房间好吗?B: No.I'll have visitors this morning.Can you come this afternoon?现在别来，早上我有客人。您下午来行吗?Could you please tidy up a bit in the bathroom?请把浴室整理一下,好吗?Would you like to draw the curtains for me?请帮我把窗帘拉上好吗?Leave the laundry in the laundry bag behind the door of the bathroom.把待洗的衣旅敢呑洗澡间门后的洗衣袋里就行了。It you want to have your shoes polished,just leave them outside the room before you go to bed and they'll be ready in the next morning.如果你要擦皮鞋，就在睡前把鞋放在门外，第二天早晨就擦好了。8、您需要加急服务吗?您需要加急服务吗?8、您需要加急服务吗?您需要加急服务吗?A: Excuse me, Miss, my suit needs to be ironed as soon as possible.对不起,小姐。我的西服需要马上熨烫。B: Sure, Sir, would you like to use the quick laundry service? It will be done in two hours.好的，先生，您需要加急服务吗?两小时就能熨好。Do you have a safe where I can leave my valuables?有保险箱让我存放贵重物品吗?Can you adjust the heating/air-conditioning in my room?你能调节一下我房间的暖气/空调吗?I need the key for room 205 please.我需要205室的钥匙。Your baggage will be sent up in a few minutes.您的行李马上有人送过来。Here is the light switch, the temperature adjuster and the wardrobe.这儿是电灯开关、温度调节 器和衣柜。The hot water supply is from 6 a.m. to 12 p.m.从早上6点到午夜 12点有热水供应。If you don't want to be disturbed, just place this Please do not disturb sign outside the door.如果你不想被打扰，就将这块请勿打扰的标牌挂在门外。9、付费服务都包含些什么呢?9、付费服务都包含些什么呢?A: What services come with the rate?付费服务都包含些什么呢?B: For $50 you'll have a radio, a color television, a telephone and a major international newspaper delivered to your room everyday.50美元的房间可以提供收音机、彩电、电话以及一份每天都会送到您房间里的国际日报。What is the rate, please?请问房费多少?Does the charge included breakfast?房价里包括早餐吗?10、我们提供许多不同的观光旅游。10、我们提供许多不同的观光旅游。A: Do you have any bus-tour service at this hotel?你们旅店有安排汽车观光旅游服务吗?B: We offer many different kinds of tours here in the morning or afternoon, day tours as well as longer excursions.我们提供许多不同的观光旅游,有早上的，有下午的，有一日游，也有较长路程的游览。Would you please tell me the daily service hours of the dining room?请告诉我餐厅每天的服务时间，好吗?From 7:00 a.m. till 10:00 p.m. nearly serving all day long.从早上7点一直到晚上10点，几乎全天供应。By the way, could you tell me about the hotel service?顺便问问，你能不能给我讲一下宾馆服务的情况?Is there any place in the hotel where we can amuse ourselves?宾馆里有娱乐场所吗?11、洗脸池被头发堵塞了。11、洗脸池被头发堵塞了。A: 1102. The sheets in my room have not been changed. The toilet doesn't work properly. The wash basin is stopped up with hair.1102号房间。房间里的床单没有換，抽水马桶坏了，洗脸池被头发堵塞了。B: I'm awfully sorry to hear that. I'll attend to it right away. The housekeeper usually checks every room before new guests move in, we have been extremely busy with a large conference these days.I have a complaint to make.十分抱歉。我会马上处理此事的。客房部主麵常会在新客人入住之前检査每间房的。这些天我们都在忙于一个大型会议。我要反映意见。Did you have the room checked before we moved in?我们住进之前你们检查过这房间吗?But it's your business. I never expected this sort of thing to happen in such a hotel.但这是你们的事情。我决不希望这种事情在这样的饭店发生。We'll change your room to 1411. It has a beautiful view of the garden. And you'll enjoy a two day free stay in our hotel.我们将给您换到1411房间，一间看得见花园的房间。而且你可以在我们饭店享受两天免费住宿。12、您能告诉我为什么要换房间吗?12、您能告诉我为什么要换房间吗?A: Could you please tell me why you want to change room?您能告诉我为什么要換房间吗?B: My room is facing the swimming pool. It's noisy for me. I have a problem sleeping. And I feel uncomfortable when I take the elevator.我的房间正面对着游泳池。这对我来说有点嘈杂。我的睡眠不好。另外，我乘电梯时感到不舒服。You need a quiet side room on a lower room.你需要换一个安静的而且是低楼层的房间。I've only 2 rooms on the first floor.在一楼只剩下两个房间。13、我房间不够暖和。13、我房间不够暖和。A: My room is not warm enough. Can you cane to help me?我房间不够暧和。您能来帮我吗?B: Yes, madam, we will send somebody up to cheek the temperature right now.好的，夫入，我们马上派人上来检测温度。I'll get the slippers for you. They are in the bedside table. The bathrobe is in the bathroom, together with the bathing caps.You'll find soaps, towels, shampoos and toilet articles in their proper places.我来替你拿拖鞋，它们在床头柜中，浴衣在洗澡间内，和浴帽放在一起。肥皂、毛巾、洗发液和卫生用品等放在适当的位置。If you want to have your breakfast in your room, just ask Room Service to have it sent to your room.如果你想在房间里用早餐，只要叫客房服务部把早饭送到房间来就行了。You can call the front desk directly if you need something like a taxi or an airport limo.如果您需要出租车或机场交通车，可以直接给前台打电话。14、请告诉我退房时间好吗?14、请告诉我退房时间好吗?A: Can you tell me when the check-out time is?请告诉我退房时间好吗?B: The check-out time is 12 at noon, but we can still keep baggage for you after you check out.退房时间是中午12点，但退房后，我们还可以替您保管行李。Checking out,please.我要退房。Can I have your keys, please? Thank you. Here's your statement.能把钥匙给我吗?谢谢!这是您的账单。Good morning, I would like to check out. I'm in Room 408.早上好，我想结账。我住408房间。Yes, Mr. Williams.You checked in last Friday.That's seven days.好的，威廉姆斯先生。你上个星期五登记入住的，一共7天。Let's look at your bill. At eighty dollars per night, that's 560 dollars. You're paying by cash, right?让我们看一下你的账单。一个晚上80美元， 一共560美元。你用现金付，是吗?That's right.是的，没错。15、我想知道我要什么时间结账。15、我想知道我要什么时间结账。A: Hi. I'm wondering what time I must vacate my room?您好，我想知道我要什么时候结账?B: Before 12:00 at noon.在中午12点之前。Why is the bill so high?账单上怎么这么多钱?Well, there is a service charge included in the bill.嗯，服务费加到这个账单上了。Some laundry and five long distance calls.洗衣服和5个长途电话费。