铁路客运服务英语车站篇(Project Two).ppt
铁路客运服务英语RAILWAY PASSENGER SERVICE ENGLISH2Project02 Security,Ticket and ID Check安检及验票验证3Part 1 Warming UpDoyouknowtheticketandIDcheckrequirement?Whatarethevalididentitydocuments?WhatshouldwedoifweloseourvalidIDbeforetravel?4Part 1 Warming UpSecuritychecksarerequiredforallpassengersbeforeboarding.Doyouknowtherulesofsecuritychecks?DoyouknowthethingsthatcannotbebroughtontoChinatrains?5Part 2 Skills Development6Part 2 Skills Development7Part 2 Skills DevelopmentSentence Patterns1.YouneedtogototheIDOfficeforTemporaryPassengerID.请您到公安制证口办理临时身份证明。2.YourticketandID,please.请您出示您的车票和证件。3.YoumaylookforyourIDhere.您请现在旁边找一下证件吧。4.Imsorry.Thisticketisexpired.对不起,您的车票为过期废票。8Part 2 Skills DevelopmentSentence Patterns5.Imsorry.Yourdocumentsdontmatch/arefake.对不起,您是票、证(人)不一致/有伪造。6.TicketandIDcheckends20minutesbeforedeparture.开车前20分钟停止验证。7.PleaseplaceyourticketwiththeQRcodefaceup,ontopofyourIDcard,thentaphere.Holdforafewseconds,andyoushouldbeabletocontinue.请您把车票二维码朝上,证件在下,轻触这里,保持几秒,就可以通过了。9Part 2 Skills DevelopmentSentence Patterns1.Allbagsonconveyorbelt,please.请您把所有包裹放在安检仪上。2.Yoursmallbagalsoneedstobechecked.您的小型行李也需要通过安检。3.Canyoupleaseopenthis?Weneedadeepersearch.请打开此件物品,我们需要进一步查包。4.Pleaseremoveliquidsfromyourbagsastheywillbecheckedseparately.请将饮用水等液态物品提前取出,并另行接受检查。10Part 2 Skills DevelopmentSentence Patterns5.Pleasestandhereandspreadyourarmsforafullcheck.请站在地标上,张开双臂,配合安检。6.Imsorrytotellyouthatflammableitemscannotbetakenwithyouintothetrain.很遗憾告诉您,易燃品不能随身带上车。7.ImSorry,thisisillegal.Wemusttakethis.对不起,此为非法物品,必须被没收。11Part 2 Skills DevelopmentSentence Patterns8.Weneedtotellpoliceaboutthis./Wemustreferyourcasetothepolice.我们需要将这一事件上报公安机关。9.Rightnow,alltrainstoBeijingaresubjecttosecondaryinspection.目前,(所有进京)列车都需要二次安检。12Part 2 Skills DevelopmentDialogue 1May I have your ticket and ID,please?Staff:YourticketandID,please?Passenger:Hereyouare.Staff:Sorry,Sir,yourdocumentsdontmatch.PleasepresentyourticketandmatchingID.Passenger:Letmesee.Oh,sorry,Itakeitbymistake.ThisismyticketandlinkedID.Staff:WhichcountryisthisID?Passenger:ItsaAustralianpassport.Staff:OK.Thankyouforyourcooperation.Haveanicetrip.13Part 2 Skills DevelopmentDialogue 2A passenger found that his passport was lost.Staff:Sir,ticketandID,please.Passenger:Yes,waitamoment,please.Hereismyticket.Butwhereismypassport?Staff:YoumaylookforyourIDhere.Takeyourtime,please.Passenger:Oh,ImafraidIlostmypassport.Staff:Imsorrytohearthat.Sir,pleaseproceedtotheRailwayPoliceIDServicesCounterfortemporarypassengerID.Toobtainsuchadocument,makesureyouhaveaone-inchphotowithyou.Youwillalsoneedsupportingevidence-Evidencefromyourembassyorconsulate.Passenger:Igetit.Thankyouverymuch.14Part 2 Skills DevelopmentDialogue 3Queue here for security check.PublicAnnouncement:Yourattention,please.Donotbringdangerousitemsintostationsoronboardtrains.Queuehereforsecuritycheck.Allbagsonconveyorbelt,please.Staff:Madam,yoursmallbagalsoneedtobechecked.Passenger:OK.Staff:Madam,liquidsoutofbags,please.Passenger:Itisjustdrinkingwater.Staff:Asliquidswillbecheckedseparately.Thankyou.Passenger:Isee.15Part 2 Skills DevelopmentDialogue 3Queue here for security check.Staff:Pleasewalkthroughthemetaldetectorgate,please.Sorry,itkeepsbuzzing.Whatsinyourpocket,Madam?Pleasetakeitoutforchecking.Passenger:Itsafruitknife.Staff:Imsorry.Thisisillegal.Wemusttakethis.Passenger:Why?Thisknifeisjustforcuttingfruits.Staff:Itssharpanddangerousitem.Forsecurity,knivesarenotpermittedinatrainstationoronatrain.Passenger:Oh,whatshouldIdonow?Staff:Consignortakeback,Madam.16Part 3 Listening ComprehensionSection A Try to choose the appropriate responses from the four choices marked A),B),C)and D).1.A)catsB)fowlsC)guidedogsD)parrots2.A)matchesB)nailclippersC)BicyclesD)knives3.A)Thewomantookachildticket.B)ThewomandidnotshowlinkedID.C)ThenameonwomansticketisdifferentfromthatonherID.D)Thewomansticketiscounterfeit.4.A)theentranceofticketofficeB)Ticket&IDCheckEntranceC)exitofrailwaystationD)VIPlounge5.A)petrolB)keroseneC)alcoholD)mineralwater17Part 3 Listening ComprehensionSection B Try to fill in the blanks according to what you hear.18Part 3 Listening ComprehensionKey to Section B THANK YOU19