IBM管理咨询蓝色方法论.pptx

IBM Confidential1Many well proven methods form the basis of IBM Global Services MethodClient-ServerObject TechnologyPackage Implementation,“Method BLUE”Mobile and WirelessConsultingIBM Global Services Method CADe-businessAMS第1页/共33页IBM Confidential2Method BLUE.Method BLUE is IBMs business driven approach to selecting and implementing an enterprise packaged solution.第2页/共33页IBM Confidential3AgendaImplementation Success FactorsThe Value of IBMs Solution ApproachLicensing the MethodMethod Demo第3页/共33页IBM Confidential4An integrated package will impact the people,business processes,and technology of a company While an integrated package will have a direct impact on the technological aspects of the company,the package alone does not address the people or process issues associated with a change of this magnitude.In these two areas it is the redesign effort which must address the majority of issues PeopleProcessesTechnology第4页/共33页IBM Confidential5 Implementation Success-Key Focus AreasOur experience tells us that achieving harmony of people,processes and technology requires a focus in six key areas:PeopleProcessesTechnology第5页/共33页IBM Confidential6Business FocusWhat quantifiable business gains are expected?What is the Return on Investment(ROI)?How can I measure my ROI?How can I benefit from the business best practices inherent in the application?Which business processes should I allow the package to redesign?Which processes should NOT be redesigned?第6页/共33页IBM Confidential7Organization FocusWhat will be the impact of this new application on my people?On productivity?How can change be managed?What will be the impact on the organizational structure of my business?Do I need to redesign the organization?What training is required?When?What is the cost?Who are the champions of change?第7页/共33页IBM Confidential8Application FocusWill the function of this application support all the requirements of my business?How do I resolve any gaps?How should the application be configured to best support my business?What reports will be required?How do I integrate this application into my current system environment?What data needs to be mapped and converted?What is the best data conversion plan?Cutover plan?第8页/共33页IBM Confidential9IT Architecture FocusWhat impact will there be on my current IT infrastructure?.on my IT production processes?.on my IT architecture?What new technologies must I have to support the new application?How much will it cost?Do I have the right technical skills?第9页/共33页IBM Confidential10Engagement FocusWhat is the best approach for implementation?Shall I do a pilot,then rollout to other sites?Shall I implement only certain modules first then remaining modules of the application later?How shall I organize my project team?What skills do I need on my team?How much time will it take?How should I organize the work to be done?How can I manage the project changes?Issues?Decisions?Sign-offs?第10页/共33页IBM Confidential11 Production/Operations FocusHow will I handle application version upgrades?Can I adequately support and maintain the application environment?Establish help desk skills and organization for newly introduced systemDetermine new tech skills第11页/共33页IBM Confidential12AgendaImplementation Success FactorsThe Value of IBMs Solution ApproachLicensing the MethodMethod Demo第12页/共33页IBM Confidential13The Value of IBMs Solution ApproachMethod BLUE:Addresses the six key focus areas for a complete life-cycle implementationWork-product based for flexibility and ease of useProvides a roadmap for the work that must be doneProvides samples,examples,guidance of work to be completed第13页/共33页IBM Confidential14The Value of Our Solution ApproachMethod BLUE,along with the skills of your people and our people,addresses the questions that must be answered in the six key focus areas.Method BLUE Focus Areas第14页/共33页The Value of Our Solution ApproachMethod BLUE provides a roadmap of the work that must be done.Method BLUE Phases Rel 4第15页/共33页It is very important for the client and the IBM team to fully understand the current business strategy,the major areas of concern with the current business,the critical processes,readiness for the change and current IT-infrastructure and application portfolio.In the Business Assess Phase we look at all of these and build a Case for Change that validates the need for the business transformation project.We also look at the areas of business transformation that the client wishes to address.We then use our business expertise to advise and guide the client in the selection of the best business practices in order to maximize their investment in this transformation initiative.Particular attention is given to the identification and quantification of business benefits that will be achieved by the implementation of the selected package.The Value of Our Solution ApproachBusiness Assess PhaseRunPrepareBusiness AssessPackage AssessPlanDesignImplementManage/Run第16页/共33页The main purpose of the Package Assess Phase is:to select or validate the package solution that best suits the business requirements defined in the Business Assess Phase.to build upon the business case with costs and benefits.The Value of Our Solution ApproachPackage Assess PhaseDesignDeployConfigureRunPrepareDesignBusiness AssessPackage AssessPlanDesignImplementManage/Run第17页/共33页The main purpose of the Plan Phase is:to define the strategies for implementation,testing,training,etc.,in order to start the implementation project.The Value of Our Solution ApproachPlan PhaseRunPrepareBusiness AssessPackage AssessPlanDesignImplementManage/Run第18页/共33页During the Design Phase,the final solution,based on the selected or validated package,is designed.Special attention is given to designing all interfaces,package extensions,and data conversion routines.Our solution approach,with its focus on the reuse of assets,can be particularly effective in this and following phases.Design PhaseThe Value of Our Solution ApproachDesignRunPrepareBusiness AssessPackage AssessPlanDesignImplementManage/Run第19页/共33页It is in the Implement Phase where the package is configured to meet the requirements of the business.Required system interfaces are built,end users trained,IT infrastructure put in place and plans for final deployment of the system are developed during this phase.This phase also ensures cut-over to the new system.Final data conversion is completed in this phase along with other activities necessary to bring the new system to life within the business.Support procedures are established at this time to ensure the ongoing success of the business transformation.Implement PhaseThe Value of Our Solution ApproachDesignRunPrepareBusiness AssessPackage AssessPlanDesignImplementManage/Run第20页/共33页Run PhaseThe Value of Our Solution ApproachThe purpose of the Run Phase is to operate and support the new system in the production environment.As with other business operations,the Run Phase is an ongoing activity for the duration of the operational life of the system.DesignRunPrepareBusiness AssessPackage AssessPlanDesignImplementManage/Run第21页/共33页IBM Confidential22Summary of Method BLUE Phases Phase Primary PurposeBusinessAssess critical processes,readiness for change,current IT infrastructure and application portfolioAssessSpecify high-level requirements and future capabilitiesIdentify gaps between the current and future state Define future processes based on industry best practicesPackageSelect or validate the package solution that best suits the business requirementsAssess Prepare a business case with costs and benefitsPlanReady the engagement team for a successful implementation-high level implementation strategyDevelop project guidelines,strategies,and standardsDesign Assist client in designing the processes and organization and in matching processesto package functionalityFocused package training for clients so they can assist in the documentation of future system processesImplement Develop,integrate,and test the final configurationDevelop end-user training specificationsPlan the production,cut-over and post-live supportPrepare the package,IT infrastructure,and organization for going liveEducate and train users,setup and operate Help Desk and provide end-user supportRunApplication management,maintenance,upgrades,extensionsTroubleshoot and resolve,Help Desk第22页/共33页IBM Confidential23Work Product Based-a key differentiatorProject ArtifactsWork Product Descriptions(WPD)What do I need to produce on the project?What tasks do I need to perform?How should I go about performing those tasks?Work Products are the foundation of Method BLUE.they are tangible artifacts produced as the result of the project.Work Products provide flexibility and ease in tailoring Method BLUE to each client situationWork Product Descriptions provide the standards and examples of what to produce.Work Product Descriptions make it easy for project team members to understand what they are to do and tips on how to do it.第23页/共33页IBM Confidential24Each work product has a 3-10 page Work Product Description(WPD)Work Product Description elementsDescriptionPurposeImpact of NOT having the work productReason for not needing the work productNotationExampleDevelopment approachValidation and verificationAdvice and guidanceReferencesEstimation considerationsEach WPD has an alphanumeric abbreviation and is organized by the six major areas of focusFor example:APP 051,BUS 011,ARC 005,ORG 007,OPS 001WHAT TO DO HOW TO DO第24页/共33页IBM Confidential25Work Product Descriptions Are Grouped Into Two Views.Domains and PhasesEngagement domainBusiness domainOrganization domainApplication domainIT-Architecture domain01-01Work Product01-0201-03Work ProductWork ProductOperations domain01-01Work Product01-0201-03Work ProductWork Product01-01Work Product01-0201-03Work ProductWork Product01-01Work Product01-0201-03Work ProductWork Product01-01Work Product01-0201-03Work ProductWork Product01-01Work Product01-0201-03Work ProductWork Product01-01Work Product01-0201-03Work ProductWork Product01-01Work Product01-0201-03Work ProductWork Product01-01Work Product01-0201-03Work ProductWork ProductDesignConfigureRunDesignPrepareBusiness AssessPackage AssessPlanDesignImplementManage/Run第25页/共33页IBM Confidential26Technique Papers and Process Guidance Provide Additional Method SupportWork Breakdown Structure(WBS)Process GuidanceTaskActivityPhaseModelFamilyWork Product Descriptions(WPD)Project ArtifactsTechniquePapers第26页/共33页IBM Confidential27Project Deliverables result from the execution of the WBS and the work productsPhasesPhasesActivitiesActivitiesTasksTasksPrepareBusiness AssessPackage AssessPlanDesignImplementManage/Run第27页/共33页IBM Confidential28AgendaImplementation Success FactorsThe Value of IBMs Solution ApproachLicensing the MethodMethod Demo第28页/共33页IBM Confidential29The Packaged Solution Integration Base Engagement Model Asset Is Not:lAn IBM program productlA formal IBM service offeringHow the Package Selection and Implementation Asset is Sold:lAs-Is Licenses sold via license agreements only as part of broader services project,where IBM has a primary delivery responsibility.lConsulting and implementation support services can be added by the customer via services contracts:To assist with implementation and deployment of a Work Product based method.Education to help the customer realize benefits soonerHow do I buy the Packaged Solution Integration Base Model so my company can benefit from it?IBM Global Intellectual Property&Technology Commercialization PSI Base Engagement Model:Asset LicensePSI Base Engagement Model:Asset LicenseHow the Method is delivered:l Delivered via CD-ROM,along with existing non-IBM Confidential supporting materiall Win95 or Windows 2000 and requires Netscape 4.5(or above)or Internet 5.0(or above)第29页/共33页IBM Confidential30IBM Global Intellectual Property&Technology Commercialization Packaged Solution Integration Base Engagement Model:Packaged Solution Integration Base Engagement Model:Getting StartedGetting StartedIBM can help you get the packaged application selection and implementation method quickly in place:Engage IBM with a service contract for method education and implementation planning.Education on individual Work Products/MethodComputer Based TrainingInstructor Led TrainingMethod Adoption Workshop(MAW)to tailor the method to your specific project第30页/共33页IBM Confidential31IBM Global Intellectual Property&Technology Commercialization Package Solution Integration Base Engagement Model:Package Solution Integration Base Engagement Model:SummarySummarylSince 1994,hundreds of successful package selection and implementation engagements with multi-industry clients,world-wide.This method proven on several internal IBM package-related projects.lExperience using this method with all major packaged applications:Ariba,BaaN,HR Access,i2,JD Edwards,Lawson,Manugistics,Oracle Applications,PeopleSoft,Retek,SAP,Siebel,etc.lSkills using this method for all areas of package-related projects:Project management,package-based business transformation,package selection,configuration and implementation,organization design and change management,IT Infrastructure,multi-package integration,global deployment,and post-implementation services.lTime and cost savings from IBM project team members who understand the complexities and special design considerations associated with packages.第31页/共33页IBM Confidential32AgendaImplementation Success FactorsThe Value of IBMs Solution ApproachLicensing the MethodMethod Demo第32页/共33页IBM Confidential33感谢您的观看！第33页/共33页