埃森哲-accentureandoracle：hel11806.pptx

2004 Accenture All Rights Reserved.Accenture,its logo,and Accenture Innovation Delivered are trademarks of Accenture.Accenture and Oracle:Helping Organizations Achieve High PerformanceAgendaWhat makes a High Performance Business?Results from Accenture research studyThe Top Ten things high performance businesses do around their enterprise solutionsGetting Started1Proprietary and Confidential to Accenture.Copyright 2004 Accenture.All Rights Reserved.What makes a“High Performance Business?”They focus their workforce on core competencies.They take a pragmatic approach to technology adoption and integration.They take advantage of innovations to create market opportunities and enhance productivity.They consolidate and standardize IT to manage their total cost of ownership.2Proprietary and Confidential to Accenture.Copyright 2004 Accenture.All Rights Reserved.According to an Accenture survey of 163 companies worldwide,only 41%of companies have achieved the majority of targeted benefits from their ERP systemsSource:Accenture Institute for Strategic Change Accelerating Enterprise Systems Thought Leadership Research-July,20023Proprietary and Confidential to Accenture.Copyright 2004 Accenture.All Rights Reserved.#1:High performance businesses view enterprise systems as an ongoing program to improve performance and drive value moving data.synchronizing systems.leveraging functionalityin applicationscreating new processes and services to support business needsLowHighHighComplexity of Enterprise/Business ProcessBusiness Value of IntegrationProcess IntegrationDataTransport Application IntegrationCollaborationUbiquitousProcessessharing business capabilities with partnersAnywhere,anytime,on any device DataIntegrationMost CompaniesAre Here4Proprietary and Confidential to Accenture.Copyright 2004 Accenture.All Rights Reserved.#2:Accelerate value realization by planning and organizing for successDefine business benefits upfrontSpecify business metricsUse the metrics to measure business performanceEstablish accountability for achieving business benefits and ROI from Enterprise Solutions34%of companies either do not have a business case that identifies specific benefits when they implement enterprise solutions OR they do not actively measure and capture benefits.Accenture research5Proprietary and Confidential to Accenture.Copyright 2004 Accenture.All Rights Reserved.#3:Optimize their Enterprise Architecture to drive business value-Oracle 11is Unique Information ArchitectureImage source:Oracle Corp.Lower TCOCommon infrastructureOpen for integrationAligned software strategyA single,complete data modelE.g.just one definition of customer,supplier,products,etc.All business functions rely on same data modelAll data stored in a single databaseAll Product,All Product,Customer,Customer,&Supplier&SupplierInformationInformationPlanPlanOrderOrderHRHRFinanceFinanceSourceSourceSellSellServiceServiceProjectsProjectsProcureProcureMarketMarketFulfillFulfillMaintainMaintainManufactureManufactureDevelopDevelopDevelop6Proprietary and Confidential to Accenture.Copyright 2004 Accenture.All Rights Reserved.#4:Extend standardized Oracle applications only to gain competitive advantageOracle products enable easier integration with other applicationsCustomization approaches range from partnering with Oracle on industry solutions to developing in-house applicationsContinue to standardize applications for routine,non-strategic processes70%of firms have built or were planning to build custom applications for competitive advantage.Accenture research7Proprietary and Confidential to Accenture.Copyright 2004 Accenture.All Rights Reserved.#5:Adopt a Business Readiness program to ensure all areas of the business are working together and are engagedBusiness case managementOrganizational AlignmentOwnership and AccountabilityCritical Decision-makingPeople AlignmentSenior ManagementMiddle ManagementStaffProject Team Business People IT IntegratorsFully Engaged8Proprietary and Confidential to Accenture.Copyright 2004 Accenture.All Rights Reserved.#6:Understand their core competencies and outsource everything elseTransformationalOutsourcingEnd-to-End SourcingBusiness ProcessesBusiness ApplicationsTechnology InfrastructureCreate new and innovative ways to realize business strategies while refocusing costConventionalCollaborativeTransformationalStrategic ValueTacticalValueOutsourcing Spectrum9Proprietary and Confidential to Accenture.Copyright 2004 Accenture.All Rights Reserved.#7:Operate their business in real-time with access to integrated information that transcends the businessNew sources of dataCombined with cheaper data storageFaster processing powerAnd more effective data analysiswill enable companies to gain actionable insight in real time.Business intelligence/warehouse enables executives to view a“dashboard”of real-time information about the businessImproved decision-making is the#1 benefit sought by companies when they implement enterprise solutions.Accenture research10Proprietary and Confidential to Accenture.Copyright 2004 Accenture.All Rights Reserved.#8:Maximize the value of their supply chain and relationships with partnersLeading companies incorporate the supply chain into their business strategy Devote significant attention to the design of an integrated operating model Build innovation into your supply chainsIntegrate demand and supply planning across the chainFocus on technology strategies and effective implementationSelective outsourcingFocus on both supply chain sales and serviceRigorously execute against your strategy11Proprietary and Confidential to Accenture.Copyright 2004 Accenture.All Rights Reserved.#9:Differentiate their business in the eyes of the customer using customer insight and customer integrationWorkflow/Policies/RulesIntegrated ViewOf CustomerReportingEnterpriseIntegrationPerformance/CollaborationCustomerInteractionCustomerInsightWebWebMarket ResearchOracle CoreIncrease customer satisfactionDevelop customer loyaltyGrow revenuesImprove productivityReduce costsDrive profitability12Proprietary and Confidential to Accenture.Copyright 2004 Accenture.All Rights Reserved.#10:Assess and adopt new technologies that can empower the organizationQuestion:What other technologies on the horizon might provide your organization with improved business performance?Accenture research:Percentage of organizations planning to experiment with the technology within the next two years13Proprietary and Confidential to Accenture.Copyright 2004 Accenture.All Rights Reserved.Getting started:A step in the right directionReview your business case to assess whether benefits were achieved or yet to be realizedAssess the alignment of your organizations people,processes and technology with your strategyDo a value assessment to understand where the real value opportunities are in your company short-term and long-term14Proprietary and Confidential to Accenture.Copyright 2004 Accenture.All Rights Reserved.Questions?Contact Ask for a copy of Accentures research report,“The Return of Enterprise Solutions:The Directors Cut”in the Accenture stand,#11415Proprietary and Confidential to Accenture.Copyright 2004 Accenture.All Rights Reserved.