列车员常用英语100句.ppt

一、问候语一、问候语Good morning.您好！（早上好）Good afternoon.您好！（下午好）Good evening.您好！（晚上好）How do you do?Nice to meet you.见到您很高兴。Glad to meet you.Pleased to meet you.2021/8/141 二、欢迎语二、欢迎语Welcome to our train.欢迎乘坐本次列车。Welcome aboard!请上车！2021/8/142 Example 1:A:Good morning!B:Good morning!Welcome aboard!A:Thank you.Its nice to be here.B:Hope you enjoy your trip.2021/8/143 三、答谢语三、答谢语1、列车员答谢旅客：、列车员答谢旅客：Thank you very much.非常感谢。2021/8/1442、旅客向列车员答谢时，一般说：、旅客向列车员答谢时，一般说：You are welcome.不客气。Its my pleasure.或或 Its a pleasure.别客气。Im glad you like it.我很高兴您能喜欢。Its very kind of you to say so.谢谢您的夸奖。2021/8/145 四、道歉语四、道歉语1、列车员向旅客道歉：列车员向旅客道歉：Im sorry.或或 Sorry.对不起。Excuse me.劳驾。I beg your pardon?或 Pardon?您能再说一遍吗？2021/8/146Im sorry,Ill do it right away.对不起，我马上办。Sorry to trouble.对不起麻烦您一下。Sorry,I dont quite understand you.对不起，我不太明白您的意思。Excuse me.I dont catch your meaning.请原谅，我没有领会您的意思。2021/8/1472、旅客向列车员道歉时，一般说：、旅客向列车员道歉时，一般说：Thats all right.没关系。It doesnt matter.Dont worry about it.也可以说：也可以说：Never mind.Its nothing.2021/8/148 五、征询和问答五、征询和问答1、旅游、服务行业工作人员接待时开、旅游、服务行业工作人员接待时开口语，意思是有什么事吗？口语，意思是有什么事吗？May I help you?Can I help you?What can I do for you?Is there anything I can do for you?2021/8/149 Example 2:A:Good afternoon.B:Good afternoon.What can I do for you?A:Am I in the right coach?B:Show me your ticket,please.Yes,you are in the right coach and its in the middle of it.A:Thank you.2021/8/14102、当旅客问：、当旅客问：Can you help me?Yes,of course.当然可以。certainly.With pleasure.Yes,by all means.完全可以。2021/8/1411 3、当旅客问：、当旅客问：May I?当列车员同意时，一般说：当列车员同意时，一般说：Yes,please.或of course.或certainly.Thats no problem.没问题。当列车员不同意时，一般说当列车员不同意时，一般说：Sorry，Im afraid you cant恐怕不行。Sorry,Im afraid I cant 恐怕不行。2021/8/1412 Example 3:A:Excuse me,May I open the window?B:Sorry，Im afraid you cant do it.A:Excuse me,Can you show me to see the chief conductor now?B:Sorry,Im afraid I cant do it.Im busy now.Just a moment,please.2021/8/1413 六、介绍用语六、介绍用语1、介绍自己：介绍自己：May I introduce myself?请允许我自我介绍一下。Allow me to introduce myself.请允许我自我介绍一下。2、介绍别人：、介绍别人：This is our chief conductor.这是本次列车的列车长。May I introduce our chief conductor?2021/8/1414 Example 4:A:Good morning.May I introduce myself?Im your conductress.My names Li Hua.B:How do you do,Miss Li?My names Robert Brown.A:How do you do?Id like to know your nationality.B:Im from America.A:Thank you.2021/8/1415 Example 5:A:This is our chief conductor,Mr.Wang.B:Nice to meet you,Mr.Wang.Im White.A:Nice to meet you，too.Mr.White.I was told you want to see me.Well,what can I do for you?2021/8/1416 七、提醒、建议用语七、提醒、建议用语 Please be careful.请小心。Dont go far.不要走远。Pay attention to the departure-call.请留心开车铃声。2021/8/1417 Example 6：A:Hello,how long shall we stop here,please?B:15 minutes.Dont go far.Pay attention to the departure-call.A:Do I have enough time to go to that store on the platform and get some food?B:Yes,I think you do if you get a move on.2021/8/1418 Please dont lean out of the window.Its dangerous.请不要探身窗外，这样很危险。Please dont throw anything out of window.请不要往窗外仍东西。Please dont smoke here.请不要在此抽烟。Smoking is not allowed in the car.车厢内不许吸烟。No smoking,please.请不要吸烟。Please go between the cars when you smoke.要抽烟时，请到车厢连接处。2021/8/1419 Example 7:A:Can I help you?B:Yes,please.Can I smoke here,please?A:Im sorry.Smoking is not allowed.B:Where can I smoke,please?A:Please go between the cars when you smoke.B:Yes,I see,thank you.2021/8/1420 Why not go and have a look?为什么不去看一看呢？Youd better go and see if its yours.您最好去看一下是不是您的。Dont worry.别担心。Take it easy.放心好了（别着急）。Just a moment,please.请稍等。2021/8/1421 八、祝愿语八、祝愿语 Good luck.祝您好运。Keep well.祝您健康。Have a good time.祝您快乐。Have a nice day.祝您今天过得愉快。2021/8/1422 九、告别语九、告别语 Good night.晚安。Good-bye.再见。See you later again.再见。Hope to see you again.希望再次见到您。Take care.保重。Hope youll take our train next time.希望您下次再乘坐我们的车。Hope you enjoy your trip.祝您旅途愉快。Hope youll have a fine trip.Wish you a pleasant journey.2021/8/1423 十、服务用语：十、服务用语：Would you like a cup of tea?要用茶吗？请出示车票。May I have your ticket,please?Show me your ticket,please.Ticket,please.May I see your passport?看一下您的护照可以吗？Here you are.给您。2021/8/1424 I see.明白了。After you,sir.您先走，先生。Right over there.就在那边。Where are you going,sir?您要去哪里？Ill show you to your compartment.我领您去您的包房。This way,please.请走这边。Your berth is in this compartment.您的铺位在这个包房里。Heres your ticket check.给您的换票证。2021/8/1425 Example 8:A:Good morning.May I have your ticket,please?Ill show you to your compartment.B:Very good.Heres my ticket.(或Here you are.)A:Thank you.This way,please.Your berth is in this compartment.B:Thank you.A:Ill be keeping the berth ticket for you.Heres your ticket check.Youll have your ticket back before you get off.2021/8/1426Whats your berth number?您的铺号是多少？yours is an upper berth.您是上铺。yours is an lower berth.您是下铺。The lower berths in the cushioned sleeper have all been occupied.这节软卧车厢的下铺已经满了。2021/8/1427 Example 9:A:In which compartment is my berth,please?B:Whats your berth number?A:Its 22.B:Your berth is in Compartment No.6.A:Is it an upper berth or a lower berth?B:Its an upper berth.A:Can it be changed for a lower berth,please?B:Let me see,I m sorry.2021/8/1428Would you like to have breakfast?Do you want to have breakfast?您想吃早饭吗？(lunch,supper)What kind of dishes will you have?您要点什么菜？What kind of drinks do you prefer?您喜欢喝什么饮料？Here is the menu.这是菜单。Yes,fried noodles and egg flake soup.Anything else?好的，炒面和蛋花汤。还要什么吗？2021/8/1429 Example 10:A:Good morning,Would you like to have breakfast?B:Yes,let me see the menu,please.A:Here is the menu.(Here you are.)B:Id like to have fried noodles and egg flake soup,please?A:Yes,fried noodles and egg flake soup.Anything else?B:No,thank you.2021/8/1430Take this table,please.请用这张桌子。Do you mind sharing a table?您可不可以同别人共用一张桌子？The train is on schedule.列车正点。The train is on time.列车正点。The train is twenty minutes late.列车晚点20分钟。May I come in?我可以进来吗？Close the window,please.请关上窗户。2021/8/1431列车员自我介绍列车员自我介绍Ladies and Gentlemen:Good morning.Welcome to our train.May I introduce myself?Im your conductress.My names Li Hua.This is Train 114.It is running to Nanjing.Please tell me whenever you need my help.Ill try my best to give good service to you.Wish you a pleasant journey.2021/8/1432部分资料从网络收集整理而来，供大家参考，感谢您的关注！