国家开放大学《商务英语4》综合练习参考答案.docx

国家开放大学商务英语4综合练习参考答案一、交际用语1.-Hello, Sir. _I'd like to order a pizza.A. What do you do?B. How are you?C. What can I do for you?2.-As for shopping online, are there any disadvantages?-_A. It makes life easy.B. It takes some time for the stuff you buy online to arrive.C.The stuff you buy online arrives quickly.3.-Betty, we'll have a buffet party next Saturday. Will you join us? -Sure. _, Susan. Thank you!A. By no meansB. I'm afraid notC. I'd love to4.-How is the weather in autumn? - _A. I like sunny days.B. It is always sunny.C. I hate it.5.-How would you like to go? -_ A. I'll get there in three days.B. I'd like to fly to Frankfurt.C. I expect to depart on Sunday.6.-Could you be so kind as to turn down that music? -_ A. It's none of your business.B. No, I don't think so.C. Sure. Sorry to disturb you.7.-I had a really good weekend at the seaside. -_ A. That's very kind of you.B. Glad to hear that.C. It's a pleasure.8.-I am going to ask for a pay rise. -_A. I don't think you are worth.B. Let me pay for it.C. You may talk to your boss.9.-I'll also throw in the discount of 10% on your up front deposit. What do you think about this suggestion? -_ A. OK, I think we've both have done our best for this.B. No, the suggestion is too bad.C. OK, you will benefit more than us.10.-What is the distance between the shop and the station? -_ A. It is not far from here.B. It is about 3 kilometers.C. It is very close.11.-Did you get your financial records into shape for your audit next month?- _It is not easy.A. It seems our records are always a little incomplete.B. It's a piece of cake.C.I'm still working on ironing out problems.12.-Look, about 5000 dollars over budget!-That's right._ A.It will cost about 8% less.B. We will need another 4000 dollars.C. It's going to cost about 5000 dollars more.13.-What is the distance between the new building and your office?-_A. It is near to the bus stop.B. It is about 15 kilometers.C. It is very close.14.-How much is it to move the office furniture?-_A. We can give you a 10% discount.B. Sorry, we are not available these days.C. The cost depends on the floor to move to.15.-_, but I still have the feeling that it's not safe enough.-I couldn't agree more. That's why I only do street shopping.A. Paying online is unsafe.B. I like paying online.C. Paying online is much safer than before.16.-Thanks for inviting me to the party, but I'm not available.-_ A. I hope you like it.B. That's not good.C. I'm sorry to hear that.17.-Thanks for inviting me, but I've already made other plans.- _ Maybe another time.A. I hope you enjoy it.B. That's good.C.Oh! I'm sorry to hear that.18.-Some friends say when they get the article, _.-That happens. So close quality control is needed.A. it's quite different from what they saw on the website advertisementB. it's quite same to what they saw on the website advertisementC. it's easy to lose personal information19.-How is the problem about the budget?-_ A. The problem is the budget problem.B. Well, it seems that we underestimate the problem.C. You only need a budget to solve the problem.20.-The client said he had to send a monitor back three times before the problem was solved. Do you have a reason for this?-_A. Well, I wonder whether the recent layoffs are affecting the quality of our customer service.B. What do you think? But I have no idea.C. That's the client's own problem, I guess.21.-I've had a good time with my friend.-_A. Oh, good luck.B. I'm glad to hear that.C. What a pleasure!0人 0%22.-Are the Project Managers linking up OK?-They seem to be. _ A. One of them hopes to quit now.B. There's been a good atmosphere at the first management meetings.C. They don't seem to know each other.23.-What does the customer complain about?- _A. He will write us a thank-you letter.B. He hasn't got back the monitor for repairs.C. He wants a discount.24.-Okay then, so to confirm: a 6% discount but you pay all the shipping and installation costs.-Sure. _A. Sorry, it's not clear.B. That sounds all right.C. Sorry, we didn't discuss about that.25.-Are the Project Managers sharing information?-_ A. Yes, there's really nothing to worry about.B. Yes, they hesitate to do it.C. No, they are doing very well.26.-_-Yes, I think so. A. Will you fly business class?B. When do you plan to leave?C. Where shall I make hotel reservation?27.-They want to make sure you're paying taxes on the money you make.-_ A. We're paying alright.B. At least, our records for money in are very complete.C. That's something you can improve by talking to human resources.28.-Can you tell us why you think this makes good business sense to you?-If we really want to take it to the next level, _.A. the directors needn't take the present situation into considerationB. it's not necessary for us to develop the company any moreC. we are going to have to consider finding more investors29.-You mean. like becoming a publicly-traded company?-That's right._ A. It's something we should give serious consideration to.B. It will still be a privately held company.C. It will become separated.二、词汇语法1.At the same time, the negotiator keeps things secret _ would limit his/her ability to negotiate.A. whoB. whatC. that2.The girl in _ is my sister. A.redB. clothC. length3.Which is the _ one among the three?A. highB. higherC. highest4.Among the critiques were allegations _ some franchise uses its political influence to increase its profits.A. whichB. whatC. that5._we like is the red one.A. WhatB. ItC. There6.We used to _ cash advances.A. hadB. havingC. have7.Traveler's checks are generally _ small face value.A. atB. onC. of8.I don't like shopping online. That's _ I only do street shopping.A. whetherB. becauseC. why9.This is _ the manager controls the company. This is the reason.A. whichB. whereC. because10.She was so surprised to get the news _ the meeting would be delayed.A. thatB. whereC. so11.The thief stole her wallet_ she knew it.A. beforeB. untilC.while12._ no one buys our product, we'll lose a lot of money.A. SoB. ThoughC.If13._ behalf of Vancouver C&S Int'l Trade Corp., I am pleased to invite you and your colleagues to visit us.A. ForB. OnC. In14._ people think we're very valuable, they will buy our product.A. IfB. ThoughC. So15.The proprietor owns all of the property of the business and is responsible _everything.A. toB.forC. at16.It is next Monday _I will leave for my hometown.A. whereB. thatC. what17._ has good reputation will sooner or later be successful in his business.A. WhateverB. WhoeverC. Whenever18._ we will come next month makes my friend happy.A. ItB.WhatC. That19.She is not at home. She _ been in the library.A. would haveB. must haveC. should have20.Travelers, when _ the checks, have to sign the checks in the presence of the bank or service clerks.A. buyB. buyingC. to buy21._they drink is coffee.A. ItB. WhatC. There22.I _ studying in OUC for two years.A. wasB. haveC. have been23.I forgot to turn off the light. I _ done it.A. would haveB. must haveC. should have24.Customers won't find store clerks sitting around_.A. watching TV or playing cardsB. to watch TV or playing cardsC. watching TV or to play cards25.Have you ever _ this through?A. thoughtB. thinkC. thinking26.Simon told me that he was quite satisfied with the hotel _ he had booked.A. thatB. whereC. why27.I have _ to cook. Let's go to the restaurant.A. nothingB. everythingC. something28.The project should _ in time.A. to finishB. be finishedC. finish29.It was _ they had stayed together for several months that they found they had a lot in common.A. untilB. unlessC. not until30._ sun rises and sets every day.A. AB. TheC. No31.If people_ we're very valuable, they won't buy our stock.A. do thinkB. thinkC. don't think32.I'd like to fly to Frankfurt for _ stay of two days, and go by train to Paris.A. someB. aC. one's33.Tomorrow is the deadline. I _ finish the job.A. wouldB. mustC. can34.That might be acceptable _ you handle the insurance fees.A. ifB. whetherC. even if35.The executive team have to hold an urgent meeting _ they see the bad market feedback.A. beforeB. becauseC. whether36.Henry is often seen _ English aloud every morning in the classroom.A. to readB. readsC. being read37.When others _ emotional, stay cool and use logic to negotiate.A. getB. getsC. got38._ rest of us left the room soon after meeting.A. TheB. AC. No39. We _ to join in them by the team leader.A. to askB. are askedC. ask40.Looking your customers in the eye shows that we are listening to them and hearing _they are saying.A. whyB. howC. what41.How _she runs!A. fastB. fasterC. fastest42.How _it is today!A. sunnyB. a sunny dayC. sunny day43.It is the big box _you can take.A. whereB. thatC. what44.You can show respect to your teammates _ everyone fairly and equally.A. to treatB. treatedC. by treating45.This is_every team needs a good leader.A. whyB. whoC. whose46.We can't manage that _ you pay for the installation.A. ifB. whenC. unless47.I have visited both of the two cities. I like the first one _.A. wellB. betterC. good48.I have a good news _ our team has won!A. thatB. whereC. so49.They exchanged tales of _ or disappointing news of popular items sold out minutes after the spree began at midnight.A. bargainsB. dealsC. goods50.The team members _ with each other in the meeting. A. interactedB. intendedC. interviewed51.While the other people _ and discussed the problem together, Ted ignored them.A.interactedB.intensiveC. interviewed52.To be honest, after many years of hard work, I have _ it through.A. madeB. comeC. got53.OK, let's say we make a decision to _ public.A. goB. walkC. run54.When you communicate _ others, shaking hands shows that you are friendly.A. withB. toC. about55.Have you really thought_ this? A. throughB. onC. about56.Sometimes I surf online shops to check some related information, and then go to a physical store to do the _ shopping.A. virtualB. simulatedC. actual57.Are you dedicated _ operations excellence?A. onB. fromC. to58.Many of the banks and travel services in the western countries provide convenience for the travelers by issuing traveler's _ .A. checksB. cashC. credit cards59.Even though he's _ out of college and still a bit green, he is a great co-worker.A. fleshB. freshC. flash60.The day we offer stock for sale is the day we will see how much _ there is in our company.A. factB. fateC. faith61.Melinda will sell her house _.A. by accidentB. by chanceC. by auction62.Although he has sought to find a peaceful _, he is facing more pressure from his business rivals.A. soluteB. solveC. solution63.Some of the _ solutions will support these requirements better at the moment.A. propertyB. prosperityC. proprietary64.Their skill and _ has got them on the sales team.A. lazinessB. discourageC. enthusiasm65.One kind of partnership is called a limited partnership _.A. obligationB. responsibilityC.liability66.At the same time, ask her _ an application form of the card.A. ofB. forC. with67.Please _ an open return flight from Barcelona to Frankfurt.A. paperB. textC. book68To attract investors, the government has _ its tax and labor laws.A.adaptedB. appliedC. adjusted69.This makes _to you, doesn't it? You can then accept it.A. dealB. senseC. program70.As a new member in the company, he's _ and green. A. fleshB. freshC. flash71.Without close quality control, we may _ fraud, and the e-shop may suddenly go offline, so you can't get a refund.A. accountB. discountC. encounter72.They prefer _ in the shops to buy cheaper products.A. bargainsB. dealsC. goods73.It will _ about 50 dollars to rent it.A. spendB. payC. cost74.They wanted to _ a discussion on economics.A. initiativeB. initiateC. initial75.An on-line virtual supermarket _ the real supermarket, which makes it feel so real.A. stimulatesB. simulatesC. simulators76.The school _ to announce the good news next month.A. intendB. intendedC. intends77.Some in the market now want government _ in order to reduce costs. A. regulationB. regulateC. regular78.We didn't understand how difficult it was to _such a breakfast.A. districtB. distributeC. distract79.Current _ are those debts that must be paid within the year.A. assetsB. equitiesC. liabilities80.A windproof jacket is an essential _ of clothing for hillwalking.A. termB. issueC. item81._able to read the non-verbal communication can be a great asset.A. BeB. BeingC. Should be82.I'd like to discuss a_ price.A. discountingB. to discountC. discounted83.A service has to be so _ that there are no complaints from your clients.A. betterB. badC. good84.Some stores even offer _lanes for customers with 10 items or less to check out quickly.A. expireB. expressC. exact85.You should manage it well to _ the tasks within the team. A