商务英语学习课件.pptx

BusinessEnglishLearningCourseware2023REPORTINGBasicknowledgeofBusinessEnglishBusinessEnglishcommunicationskillsBusinessEnglishapplicationscenariosCulturalBackgroundofBusinessEnglishBusinessEnglishCaseAnalysisRecommendedBusinessEnglishLearningResources目录CATALOGUE2023PART 01BasicknowledgeofBusinessEnglish2023REPORTINGDefinitionandcharacteristicsSummarywordsBusinessEnglish,abbreviatedasBE,referstoEnglishusedincommercialsettings.Ithasthecharacteristicsofprofessionalism,practicality,andclarity,andisanessentiallanguagetoolforglobalbusinesspeople.DetaileddescriptionTheDefinitionandCharacteristicsofBusinessEnglishSummarywordsBasicelementsDetaileddescriptionBusinessEnglishmainlyincludeslanguageknowledge,businessvocabulary,grammarstructure,communicationskills,andotheraspects.TheseelementsareinterrelatedandtogetherformthefoundationofBE.TheBasicElementsofBusinessEnglishLearningMethodsSummaryTherearevariousmethodsforlearningBusinessEnglish,includingclassroomlearning,self-study,practicalapplication,etc.Amongthem,practicalapplicationisoneofthemosteffectivemethods.Bysimulatingbusinessscenarios,role-playing,andothermethods,onecanbettergraspthepracticalapplicationofBE.DetaileddescriptionLearningMethodsforBusinessEnglishPART 02BusinessEnglishcommunicationskills2023REPORTINGTheabilitytodeliverclear,coherentpresentationsinEnglish,withproperuseoflanguagestructuresandvocabularyFluencyinPresentationTheabilitytolistenattentivelyandunderstandthemessagebeingconveyed,askingclarifyingquestionswhennecessaryActiveListeningTheabilitytonegotiateeffectivelyinEnglish,understandingdifferentnegotiationstylesandtechniquesNegotiationSkillsBusinessEnglishSpeakingSkillsMemosandReportsTheabilitytowriteclear,consensusmemoriesandreportsinEnglish,highlightingkeyinformationandconclusionsBusinessProposalsTheabilitytocreatewellstructuredbusinessproposalsinEnglish,outliningthekeybenefitsandfeaturesEmailWritingTheabilitytocomposeprofessionalemailsinEnglish,followingstandardbusinessetiquetteandformattingBusinessEnglishWritingSkillsUnderstandingaccentsanddialoguesTheabilitytounderstanddifferentEnglishaccentsanddialogues,specificallythoseusedininternationalbusinessDistinguishingImportantInformationTheabilitytoquicklyidentifyandunderstandimportantinformationduringabusinessconversationVerbalCommunicationSkillsTheabilitytolistenactivelyandrespondappropriatelyduringphonecallsorfacetofaceconversationsBusinessEnglishListeningSkills BusinessEnglishReadingSkillsComprehensionSkillsTheabilitytoreadandunderstandcomplexbusinessdocuments,reports,andarticlesinEnglishSpeedReadingTheabilitytoreadquicklyandeffectively,whilestillretainingkeyinformationCriticalReadingTheabilitytoanalyzeandevaluatethecontentofabusinessdocumentorarticle,identifyingstrengthsandweaknessesPART 03BusinessEnglishapplicationscenarios2023REPORTINGBusinessNegotiationEnglishBusinessNegotiationEnglishisacriticalskillforprofessionalsininternationalbusinessItinvolveseffectivecommunicationandpotentialspeakingtechniquestoachievebusinessobjectivesBasiclanguageskills:Understandingandcorrectlyusingbusinessterms,vocabulary,andgrammarareessentialforeffectivecommunicationduringnegotiationsListeningandunderstanding:SuccessfulnegotiationrequirestheabilitytolistencarefullytotheotherpartysperspectiveandunderstandingtheirneedsandinterestsPersistentspeaking:Learninghowtopresentargumentsinalogicalandculturalmanual,aswellastheabilitytonegotiateeffectivelyindifferentculturalsettingsBusinessConferenceEnglishBusinessConferenceEnglishisessentialforprofessionalswhoparticipateinmeetings,seminars,andconferencesItinvolvesclearandconsensuscommunicationtodiscoverideaseffectivelyOralpresentationskills:Learninghowtostructureapresentation,usingappropriatelanguage,andpresentationideasinaclearandcoherentmanActivelistening:Theabilitytolistenattentively,understandthemainpoints,andaskrelevantquestionstofurtherthediscussionInteractionandparticipation:Learninghowtocontributeeffectivelyduringgroupdiscussions,askprobingquestions,andmakemeaningfulcontributionstothediscussionBusinessemailwritingBusinessemailwritingisacriticalskillforprofessionalswhocommunicatefrequentlyviaemailItinvolveswritingclear,concise,andprofessionalemailstodiscoverideaseffectivelyWritingeffectiveemails:Learninghowtostructureanemail,usingappropriatelanguage,andformatemailstoreceiveinformationclearlyandprofessionallyEtiquetteandprotocol:Understandingthedosanddontofemailcommunication,soaswhentouseformalorinformationallanguage,andhowtoaddressrecipientsappropriatelyResponsetechniques:Learninghowtoreplytoemailseffectively,includinghowtohandlediversesituations,suchaswhenreceivingnegativefeedbackorrequestsBusinessreportwritingisessentialforprofessionalswhoneedtodocumenttheirwork,summarizeinformation,orreportonprojectprogressItinvolvesclear,consensus,andprofessionalwritingtodiscoverideaseffectivelyWritingstructure:LearninghowtoorganizeinformationlogicallyandpresentitinaclearandcoherentManner,includingheadings,subheadings,tables,charts,andfiguresasnecessaryBusinessreportwritingEnsuringthatallinformationprovidedisaccurateandreliable,withpropercitationsandreferencesUnderstandingtheappropriateuseoflanguage,vocabulary,andgrammarinbusinessreportwritingBusinessreportwritingLanguageusageFactualaccuracyPART 04CulturalBackgroundofBusinessEnglish2023REPORTINGBusinessetiquette01IntheWest,businessetiquetteisimportantformaintainingprofessionalrelationshipsItinvolvesobservingothers,beingontime,andfollowingthroughonpromisesHierarchyandTitles02WesternbusinessculturevalueshierarchyandtitlesRespectisgiventothosewithhigherpositionsormoreseniorityDecisionmakingprocess03IntheWest,decisionmakingisoftenmorebottom-upEmployeesareresourcedtoprovideinputandsuggestions,anddecisionsaremadebasedondataandfactsWesternBusinessCulture要点三RespectforculturaldifferencesIninternationalbusiness,itsessentialtorespecttheculturaldifferencesofothersThisincludesmeetings,communicationstyle,andbusinesspractices要点一要点二ProtocolandhierarchyInsomecultures,protocolandhierarchyareveryimportantItsessentialtoknowwhotoaddressfirstorwhohasthefinalsayindecisionmakingGiftsandentertainmentInsomecultures,giftgivingorentertainmentisanimportantpartofbusinessrelationshipsItsessentialtoknowwhatisappropriateandwhatisnot要点三InternationalBusinessEtiquette010203UnderstandingculturaldifferencesItsessentialtounderstandtheculturaldifferencesbetweenyourselfandyourbusinesspartnersThiswillhelpyouavoidmisunderstandingsandimprovecommunicationAdaptabilityCrossculturalcommunicationrequiresadaptabilityYouneedtobeabletoadjustyourcommunicationstyletomatchthatofyourbusinesspartnerBodylanguageBodylanguagecanbejustasimportantasthewordsyouuseItsessentialtobeawareofhowyourbodylanguagemightbeinterpreteddifferentlyindifferentculturesCrossculturalcommunicationskillsPART 05BusinessEnglishCaseAnalysis2023REPORTINGSuccessfulNegotiationStrategiesThiscasestudyanalyzeshowsuccessfulnegotiationsuseeffectivecommunicationandstrategicplanningtoachievesuccessfuloutcomesinbusinesstransactionsNegotiationSkillsThiscasedeliversintothekeynegotiationskills,includinglistening,askingprobingquestions,andmakingeffectiveoffersandcounteroffersNegotiationStylesThiscaseexaminesdifferentnegotiationstyles,suchasaggressive,passive,andassertivestyles,andhowtheycanimpactthenegotiationprocessAnalysisofsuccessfulbusinessnegotiationcasesCaseAnalysisofEfficientBusinessMeetingsThiscasestudyexploreseffectivemeetingmanagementtechniques,includingsettingclearagendas,timeframes,androlesforparticipantsActiveListeningThiscaseexaminestheimportanceofactivelisteninginbusinessmeetingsandhowitcanimprovecommunicationandunderstandingMeetingProductivityThiscaseexploreswaystoincreasemeetingproductivity,suchasusingvisualaids,sourcingparticipation,andfocusingonkeyissuesMeetingManagementEmailEtiquetteThiscasestudycoversthedosanddontofbusinessemailetiquette,includingpropermeetings,closures,andprofessionaltoneEmailContentThiscasedeliversintoeffectiveemailcontent,includingclearmessages,specificrequests,andappropriatelanguagefortherecipientEmailResponseManagementThiscaseexamineseffectiveemailresponsemanagementtechniques,includingtimelyresponsesandhandlingmultiplethreads010203PracticalBusinessEmailWritingCaseAnalysisReportStructureThiscasestudycoversthestandardstructureofabusinessreport,includingexecutivesummary,methodology,results,andconclusionsReportWritingStyleThiscaseexplorestheappropriatewritingstyleforbusinessreports,emphasizingclarity,consistency,andobjectivityVisualElementsinReportsThiscaseexaminestheuseofvisualelementsinbusinessreports,suchastables,charts,andgraphs,toenhanceunderstandingandimpactExcellentBusinessReportCaseAnalysisPART 06RecommendedBusinessEnglishLearningResources2023REPORTINGRecommendedBusinessEnglishTextbooksThistextbookprovideslearnerswithpracticalexamplesandscenariostohelpthemdeveloptheirEnglishlanguageskillsforuseinabusinessenvironmentSuccessfulBusinessEnglishAcomprehensiveguidetobusinessEnglish,coveringallessentialvocabulary,grammar,andcommunicationskillsBusinessEnglishHandbookDesignedforlearnerswhowanttoimprovetheirEnglishforprofessionaluse,thistextbookfocusesonlanguageusedininternationalbusinesstransactionsEnglishforBusinessandTradeDuolingoThiswebsiteoffersavarietyofbusinessEnglishlearningcoursesthatarefunandinteractive,idealforselfstudyorgrouplearningMemoriseMemoriseoffersarangeofbusinessEnglishcoursesdesignedtohelplearnersimprovetheirvocabularyandgrammarthroughmemorygamesandquizzesCourseraCourseraoffersonlinecoursesinbusinessEnglishtaughtbyexpertinstructorsfromtopuniversities,providinglearnerswithacertificateRecommendedBusinessEnglishLearningWebsitesTHANKS感谢观看2023REPORTING