《民航地勤英语》（李瑛）0178教案 project4task2.docx

民航地勤英语教学设计一、教学基本信息课程名称民航地勤英语授课学时2授课教师授课班级授课题目Task 2 Irregular Flight Service二、教学后1标知识目标> Understand how to deal with irregular flight service> Knowing how to notify passengers of some points that should be paid attention to when they deal with irregular flight service能力目标> Inform passengers of the irregular flight service> Learn to be professional when replying to passengers, inquiries素质目标> Develop problem-solving quality when dealing with irregular flight service三、教学重难点教学重点> Ask and answer different questions about Irregular Flight Service> Words and sentence structures related to different types of Irregular Flight Service教学难点> Ask and answer different questions about Irregular Flight Service3.教学资源与教学方法教学资源The Teacher's Reference Book教学方法situation teaching、method task-based approachs discussion method五、教学过程教学过程与内容师生活动时间分配Step 1. Lead-inAsk students to select the right expression below for each picture that shows the reason for flight delays or cancellations.Let everyone try to find some ways to ease the passengers5 anxiety when第一步：介绍背景知识，创设语言环境1 .看图匹配，使学生了解各种飞机延迟或 取消的情况2 .小组讨论，让学生提出一些安抚乘客的 方法及其英文表达3 .适当进行德育渗透T lets students try to select the right expressionlOmintheir flight has been delayed or canceled.below for each picture that shows the reason for flight delays or cancellations and find some ways to ease the passengers9 anxiety when their flight has been delayed or canceledStep 2. Knowledge Reserve L key sentencesTeacher shows the key sentences of the two dialogue such as:(1) Flight xx will be delayed for xx hours due to aircraft maintenance at our airport.(2) We don't know the extent of the delay exactly, maybe an hour or even longer.(3) We would offer you free accommodation and xx yuan as compensation. Tomorrow morning, we will arrange buses to pick you up.(4) I can either rebook you on the same flight tomorrow or make a reservation for you on the Flight xx today, which do you prefer?2. PracticeTeacher asks students to do some recite work.第二步：知识储备1 .句子阅读知识储备中关于描述航班延误时所用到 的各类句子，两人一组，一个人说中文，一个 人说英文，相互练习，巩固对相关句型的掌握 T reads the sentencesT lets students to read the key sentences for many timesT lets students work in pairs. One speaks the Chinese and the other tells the English sentences2 .练习根据关键句型，做一些背诵练习，掌握关于航 班延误的一些表达方式T lets students recite the sentenceslOminStep 3. DialogueDialogue 11. Wordsair traffic control空中交通管制 be similar to 与相似take off 起飞runway /' rA nwei /n.跑道第三步：对话对话1:航班短时间延误1.阅读单词教师带读生词，学生跟读重复，练习生词教师讲解生词，学生读生词，教师提示发 音技巧及纠正发音错误(3)教师引导学生联想一些关于航班延误的单 词，培养学生的发散思维T read words and Ss as followsT gives Ss 30 seconds to read words three timesT read and S repeatT lets some Ss to read words, T collects some mistakes of pronunciation30min2. Listening PracticeIt is due to the air traffic control at the airport.That is similar to traffic control on the road.We are informed that there are many flights waiting to take off so that the runway is busy now.Please pay attention to the latest announcement about your flight.Dialogue 2l.wordsconference /' ko nfarons/ n.会议Glad to be of service. 很高兴为 您服务。2.key sentencesI am sorry to inform you that your flight has been delayed due to the heavy fog.But I must arrive in Shenzhen by 10 am tomorrow or I will miss a very important conference.ril try and see if I can put you on another flight.ril endorse your ticket to Air China and change the reservation details on your ticket.Dialogue 3 l.wordsmechanical /ms' kseni kl/ adj.机械的appointment IS po I ntmont/ n.约定T lets some Ss to put forward some related words2.听对话教师播放关于航班短时间延误的音频，学 生填补空白，锻炼学生的英语听力让学生听第二遍对话，复习划线句子，让 学生积累航班短时间延误相关的英文表达 T plays the video and S fill in the bracketsS listen to the dialogues again and repeat the underlined sentences对话2 ：航班长时间延误1 .单词学生熟悉与航班长时间延误相关的单词， 扫清听力障碍教师引导学生在英文语境中理解单词的含 义，培养学生的推理和理解能力T gives students a few minutes to read words and familiarize themselves with their meaningsT encourages students to get the meaning of words based on the context2 .听对话教师播放关于航班长时间延误的音频，引 导学生注重划线部分并重复教师组织学生根据对话分配角色，以航班 长时间延误为情景，进行角色模拟提高学生 的表达能力S listen to the dialogues and repeat the underlined sentencesS work in pairs and role play the dialogues对话3 ：航班取消1 .单词学生熟悉航班取消相关的单词老师说中文含义，随机选学生说出相应单 词，使学生更加了解单词发音rebook /ri： buk/v.重新订票 upsetting /a p' seti g/adj.令人苦恼的 compensate /' ko mpensei t/V.补偿 accommodation0 kD m。' del J n/ n.住宿2.key sentencesIt has been canceled because of some mechanical troubles.If you prefer a refund, we would refund you the full fare ticket.I have a very important appointment with my friend. Could you rebook the next flight for me?That's very upsetting. All right, please rebook me on the earliest flight tomorrow. And do you compensate us for hotel expenses?Dialogue 4 1 .words maintenance /' mei ntonns/n.维修remain /n ' mei n/ v. 留待Singapore /, si gga' po ： / n.新加坡coupon /' ku： pD n/ n. 优惠券2.key sentencesIf you have any problems or questions, please contact the irregular flight service counter.We regret to announce that Flight CA6102 to Beijing has been canceled due to air traffic control.T gives students a few minutes to read words and familiarize themselves with their meaningsT says the Chinese meaning and picks S to tell the English words2 .听对话(1)教师播放航班取消的音频，引导学生完成 填空练习教师组织学生根据对话分配角色，进行角 色模拟，通过航班取消相关的情景对话，提高 学生的表达能力教师引导学生完成书上的翻译练习，提高 学生的理解深度与翻译能力S listen to the dialogues and fill in the bracketsS work in pairs and role play the dialoguesT asks S to translate the following sentences into Chinese对话4 :机场广播1 .单词教师带读生词，学生跟读重复，练习生词 教师讲解生词，学生读生词，教师提示发 音技巧及纠正发音错误T read words and Ss as followsT gives Ss 30 seconds to read words three timesT read and S repeatT lets some Ss to read words, T collects some mistakes of pronunciation2 .听对话教师播放关于机场广播的音频，学生填补 空白，锻炼学生的英语听力让学生听第二遍对话，复习划线句子，让 学生积累航班短时间延误相关的英文表达 T plays the video and S fill in the bracketsS listen to the dialogues again and repeat the underlined sentencesStep 4. Reading1. Wordsinterrupt ,打断travel-weary ,旅途劳累frustrate，使受挫折reputation ,名声post ,发布negative ,负面的review ,评论outlet，插座PwC ,普华永道咨询公司companion ,同伴no-brainer，明摆着的事情，容易决 定的事pet peeve ,不能忍受的事grab，抓住；攫取amenity，便利设施Customer Bill of Rights ,客户权利 法案第四步：阅读短文1 .阅读单词(1)教师带读生词，学生跟读重复，练习生词 教师讲解生词，学生读生词，教师提示发 音技巧及纠正发音错误注重词性的介绍T read words and Ss as followsT gives Ss 30 seconds to read words three timesT read and S repeatT lets some Ss to read words , T collects somemistakes of pronunciationT says Chinese and part of speech, Ss read the words aloud30min2. textT lets students to draw the language points such as:Angry customers often take to social media in moments like these and hurt the reputation of an airline by posting negative reviews.Passengers who get stuck at the airport gate without WiFi or access to electrical outlets to charge their mobile devices may get angry quickly, especially if they need to contact the office about their delay.Passengers want to know if they have time to grab an in-airport massage, visit the gym provided by some airports or grab a bite to eat.The document promises that2 .反复阅读短文，划出重点教师给学生几分钟时间通读短文：让乘客 忘记航班延误的4种方法，了解文章大意 教师带领学生翻译短文，理解所学课文 根据短文内容的理解，完成对应的练习， 巩固对课文的理解3 4)教师依据学生完成情况讲解习题引导学生复述文章大意，让学生记忆重点 句型及关键词语积累，锻炼学生口语表达能 力4 read words and Ss as follS : read the text : 4Ways to Make Your Passengers Forget Their Flight Was DelayedT ： helps the students understand the meaning of the text at the same time to draw with the language pointsT lets students to read the key words and sentences for many timescustomers experiencing delays will have access to free drinks and, depending on the situation, some are even offered refunds.T lets students recite the key words and sentencesS read the passage and complete the exerciseT lets S to retell the main idea of the whole passageStep 5. Task DetectionTeacher requires students to review the main idea of this lesson.第五步：任务检测老币要求学生根据本节课所学内容和任 务要求,引导学生回顾文章大意lOmin六、教学评价根据学生课堂表现，填写以下评价表:评价标准评价细则分值自评小组评价语言组织提问有必要且合理优秀（9 10分） 良好（78分） 及格（56分）一般（04分）回答具有针对性信息真实、准确每轮问答之间逻辑 合理、条理清晰语言表达吐字清晰、发音准确语言流畅、语速适中服务礼仪声音饱满、语气温和仪表得体、举止得当耐心十足、笑容亲和