2022年商务电话礼仪英语句型.docx

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1、2022商务电话礼仪英语句型在商务接待中，驾驭电话礼仪也特别关键，因为许多状况下我们须要在电话中沟通。商务电话礼仪英语句型有哪些?下面是我搜集整理的一些内容，希望对你有帮助。商务电话礼仪英语句型状况一: 打电话的人找的是你自己Is Daisy there? Daisy 在吗?Speaking. 我就是，说吧。That's me. 我就是。This is Daisy. 我就是 Daisy.This is she. 我就是。(注: 男的用 This is he.)You're speaking/talking to her. 你正在跟她说话。状况二: 要找的人不在May I spe

2、ak to Mr. Gates? 请问 Gates 先生在吗?He's out. 他出去了。He's not here right now. 他现在不在这里。He's in a meeting right now. 他现在正在开会。You've just missed him. 你刚好错过他了。He's just stepped out. 他刚好出去了。状况三: 要找的人不在, 问对方是否要留言Can I talk to Mark? 我可以跟 Mark 讲话吗?He's out on his lunch break right now. Woul

3、d you like to leave a message? 他出去吃午饭了, 你要留言吗?He's not available right now. Can I take a message? 他不在, 我可以帮你传话吗?状况四: 打电话的人问他要找的人何时回来Do you know when he will be back? 你知道他什么时候会回来吗?I'm sorry. I don't know. 愧疚, 我不知道。I have no idea. 我不知道。He should be back in 20 minutes. 他应当二非常钟内会回来。状况五: 打电话的

4、人问他要找的人在哪里Do you have any idea where he is? 你知道他在哪里吗?Sorry. I don't know. 愧疚, 我不知道。He's at work right now. Do you want his phone number? 他现在在上班。你要不要他的电话号码?状况六: 打电话的人要找的人不在, 情愿接受对方的留言Can I leave a message? 我可以留个话?Yes. Go ahead, please. 可以, 请接着。Of course. Hold on for just a second so I can gra

5、b a pen and paper. 当然, 稍等一下让我拿个纸笔。Sure, if you can excuse me for just a second. Let me find a piece of paper to write it down. 当然, 假如你可以等我一下下, 让我找张纸写下来。状况七: 接受对方留言时听不清晰, 希望对方重复When he comes back, can you have him call me at (206) 5551212? 他回来后, 能不能让他打 (206) 5551212 这个号码给我?Can you repeat again, pleas

6、e? 能不能请你再重复一次?(Say) Again, please? 再说一次好吗?Pardon? 愧疚。请再说一次。Come again, please? 再说一次好吗?Im sorry? 愧疚。请再说一次。状况八：对方希望你替他/她传话，但你想拒绝May I leave a message? 我能否留个话?You know what? My English is not that great, and I don't want to miss anything. Would you mind calling back later? I'm sorry. 你知道吗?我的英文不

7、是特别好，我不想听错话。你介意稍后再打来吗?我很愧疚。If you don't mind, could you please call back and leave a message on the answering machine? My English is not very good. 假如你不介意的话，能否请你再打一次，然后在录音机上留言?我的英文不是很好。状况九：打电话的人要找的人是别人，请对方稍等Is Brandon there? Brandon在吗?Yes, he is. One moment, please. 他在。请稍等。Hold, please. 请稍等。来源:壹

8、壹英语Hold on, please. 请稍等。Let me see if he's here. Hang on. OK?我看看他在不在。等一下，好吗?状况十：对方打错电话Can I speak to Alexander Walker?我可以和Alexander Walker说话吗?Alexander Walker? I'm sorry, but there's nobody here by this name. Alexander Walker?愧疚，这里没这个人。I'm sorry. I'm afraid you've got the wro

9、ng number. 愧疚，唯恐你打错电话了。What number did you dial? 你刚才拨的号码是多少?状况十一：要求跟刚刚已经通过话的人再讲话Can you put Daisy back on? I forgot to tell her something. 你能否请Daisy再来听电话呢?我忘了跟她讲一件事。Sure. I'll go get her. 当然!我这就去叫她。状况十二：电话打不通Did it go through? 打通了吗?The line was busy. 电话忙线。I got the busy signals. 电话忙线。状况十三：(因自己忙等

10、缘由)请别人去接电话Paul, can you answer the phone? I'm busy. Paul，你能不能去接电话?我在忙。Can you get it, Paul? My hands are tied. Paul, 你能不能去接电话?我现在不能接。Yes, dear. 是的，敬爱的。状况十四：接到无人电话(就是打来了却不说话的那种)Who called? 谁打来的?No one. He hung up on me. 没人。他把电话挂了。Wrong number, I guess. He hung up without saying a word. 打错了，我想。他一句

11、话也没说就把电话挂了。商务电话礼仪常用英语1.常用词汇区域号码Area code投币电话Coin call会议电话Conference call信用卡电话Credit card call电话干扰Crossed lines直拨电话Direct dial call国内电话Domestic call分机Extension分机号码Extension number交换台号码Exchange number公用电话Public telephone长途电话 Long distance call市内电话Local call传话机Mouth piece对讲机系统Intercom system国际电话Oversea

12、s call同线电话Party line无线电话Radio telephone电话本Telephone book电话亭Telephone booth电话号码Telephone number电信局Telephone office通话次数表Service meter2.常用礼貌句型(1)自报家门这里是青海贸易公司的Tina Hao。我能为您做些什么?This is Tina Hao of Qinghai Trading Company. May I help you?(2)听不清晰对不起，我没听懂您说的话。Sorry. I didn't get what you said.我听不太清晰.I

13、 can't hear you very well.通信效果不太好.We have a bad connection.我听不太清晰您说的话.I can't catch what you are saying.发生上面的状况，您可以请对方再重复一遍，您可以说:能请您再说一遍吗?Could you repeat that,please?您能再说一遍吗?Would you say that again?(3)请对方说慢点您能再说慢一点吗?Would you speak more slowly?您能再大声一点吗?Could you speak up/out a little?您能再说清

14、晰一点吗?Would you speak more clearly?(4)帮忙转分机请帮我转分机211. Please connect me with extension two-one-one.请帮我接人事部好吗?Could you put me through to the personnel department, please?(5)他在忙线中他现在正在接另一个电话.tie's on another line right now.他正在接长途电话.有什么我可以帮您吗?He's talking a long-distance call now,what can I do

15、for you?愧疚.他正在打电话.Sorry. his line is busy.(6)请对方稍等一下您能稍等一会儿吗?Could you hold a moment .please?您能稍等一会儿吗?Can you hold on.please?请稍等一下.他立刻来接电话.Just a moment. He is on his way now.(7)现在不便利接电话她现在有客人。She has a visitor at the moment.他正在开会。He is in a meeting now很愧疚，我正好要出门。可不行以稍后再打给您。I'm sorry, but I was

16、just on my way out. Can I get back to you later?他有来上班，不过现在不在座位上.He's here but he's not at his desk right now.他还没到办公室。He hasn't come to the office yet.很愧疚，他刚才外出了.I'm sorry, but he is out right now.(8)在休假中他今日休假.He is off today.第11页 共11页第 11 页 共 11 页第 11 页 共 11 页第 11 页 共 11 页第 11 页 共 11 页第 11 页 共 11 页第 11 页 共 11 页第 11 页 共 11 页第 11 页 共 11 页第 11 页 共 11 页第 11 页 共 11 页